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New 1080 Ti FTW3 elite Gaming Black missing pieces?

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Madman1730
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2018/07/17 12:37:49 (permalink)
Hello all, I am very new to this type of stuff. This is my first post on a forum for computers really in many years. I tried to see if this was asked but with so many models, it is hard to check every corner. Apologies if I missed the answer to these questions.
 
I purchased an EVGA 1080 Ti Elite Gaming Black (11G-P4-6796-K2) from Newegg. All the unboxing videos I have seen on youtube have 2 additional small electrostatic bags in them with the graphics card. Is this "new" card supposed to have two small bags of parts inside it? Are those the power connector adapters and an SLI bridge?
 
Thanks so much!
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    Sajin
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 12:54:06 (permalink)
    This is everything you're suppose to get...
     

     
    So yes you're suppose to have two small bags included with the card.
    #2
    Madman1730
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 13:02:33 (permalink)
    Thank you so much! Looks like Newegg sent me a second (yes 2nd) one missing the pieces and with signs of being opened.
     
    Thanks again!
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    Sajin
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 13:03:18 (permalink)
    No problem. 
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    BrandonS
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 14:36:17 (permalink)
    Just for clarification, we are no longer sending adapters with our cards, so it may not be an open-box product. I apologize for any confusion.
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    AHowes
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:00:54 (permalink)
    EVGATech_BrandonS
    Just for clarification, we are no longer sending adapters with our cards, so it may not be an open-box product. I apologize for any confusion.


    Nice save.

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    Madman1730
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:02:34 (permalink)
    EVGATech_BrandonS
    Just for clarification, we are no longer sending adapters with our cards, so it may not be an open-box product. I apologize for any confusion.


    Are all outer boxes shrink wrapped? Do they ever ship without the wrapping around the outside of the box?
     
    Do they have signs of the electrostatic bag having a peeled edge?
     
    Both of the ones were missing the shrink wrap and had signs of tape being cut and/or the electrostatic yellow sticker being peeled.
     
     
    #7
    AHowes
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:04:35 (permalink)
    No shrink wrap! Ends of the box I think are taped with evga label tape. Also of it's a new card it will have clear plastic you need to peel off the backplate and all around the shroud.

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    AHowes
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:05:51 (permalink)
    Cut tape a bad sign.. clear plastic atleast covering the backplate and shroud??

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    Madman1730
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:09:24 (permalink)
    AHowes
    Cut tape a bad sign.. clear plastic a tleast covering the backplate and shroud??



    Yes it does appear to have film on the card itself. Am I crazy?
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    Cool GTX
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:40:13 (permalink)
    If the tamper evidence seals are broken then ..... well someone must have opened the box would be my thought

    Confirm the serial number matches on the Card & Box also

    Confirm with your vendor that they did not ship a returned card.

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    Madman1730
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:46:29 (permalink)
    I looked through the window on the back of the box and the serials are an exact match. This one did not have a rip in the yellow electrostatic bag tape just a edge that looks peeled up.
     
    Thanks for all the assistance!
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    AHowes
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 15:58:00 (permalink)
    Any signs of dust in the fins of the heatsink or fan blades?? Finger prints on the i/o plate?

    I know it's not hard to lift the yellow tape off the anti static bag without damage.

    At any rate.. if theres an issue with the card evga will send you a new one within 30 days of purchase.

    Hope it's not a guy testing out cards for good overclock and sending them back without removing the plastic film from the card.

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    Madman1730
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 16:05:14 (permalink)
    AHowes
    Any signs of dust in the fins of the heatsink or fan blades?? Finger prints on the i/o plate?

    I know it's not hard to lift the yellow tape off the anti static bag without damage.

    At any rate.. if theres an issue with the card evga will send you a new one within 30 days of purchase.

    Hope it's not a guy testing out cards for good overclock and sending them back without removing the plastic film from the card.

     
    I will get an LED Flashlight and check right now. Thanks!
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    Madman1730
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 16:12:49 (permalink)
    Perhaps I dodged that bullet, it does not appear to be any dust on the fins or fan shrouds but I have not removed it from the bag.
     
     
    #15
    the_Scarlet_one
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/17 16:23:14 (permalink)
    The sticker may have just been applied poorly. You should be good.
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    Madman1730
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/18 11:59:55 (permalink)
    Thanks everyone for your help, I verified with Newegg, and they did claim to send a NEW product. With all the information you all gave me, I decided to hook it up and go with it and its amazing.
     
    Thanks again for everything everyone! Happy Gaming!
    #17
    Cool GTX
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    Re: New 1080 Ti FTW3 elite Gaming Black missing pieces? 2018/07/18 12:26:06 (permalink)
    Glad your Happy with your New EVGA 1080 Ti FTW3 elite 

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


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