I cant even transfer video to this pc appears the backups about to join big brother I will have to transfer login info etc to hopefully USB the my galaxy 8+ because it is cutting out now gtx460 went out on the backup i am on now
 
 
 
 

C State I thought was caused by not having the CPU EPS Power Connector(s) not seated in all the way in the MB or PSU.
Are you sure that the CPU was not warped to begin with?
 
"I need to know who to contact about this" 
Contact Customer Service or Email Customer Service them or maybe contact EVGA Support Team

bcavnaugh
C State I thought was caused by not having the CPU EPS Power Connector(s) not seated in all the way in the MB or PSU.
Are you sure that the CPU was not warped to begin with?
 
"I need to know who to contact about this" 
Contact Customer Service or Email Customer Service them or maybe contact EVGA Support Team

yeah just got on lietrally I figured I would need to contact someone above tech or someone tell me to kick rocks not our fault deal by now because it took forever to get this thing running about day easy and was early am when posting in hopes come back on have a contact to reach out to but nah

Just tying to help out, best of luck with your issue.

Can't see any of your pics. Upload them to imgur.com, then copy and paste them into your post.

super pissed just DONT even want to write about it
 
TRUST ME I  AM BITING IT HARD NOT TO be furious RIGHT NOW WE WILL SEE BY TODAY MID DAY
 
BEEN TOLD A BUNCH OF BULL SINCE DAY 1
 
DAY 1 ADVANCED RMA, TECH HAD NO KNOWLEDGE OF BOARD TRYING TO GET ME TO FIND MY 2ND BIOS HAAD TO INFORM THESE DO NOT HAVE DOUBLE BIOS
 
I PAID FOR ADVANCED RMA I GOT SOME TOTALLY CAVE MAN = NOTHING
 
1 TO 3 DAYS AT MIDNIGHT WE ARE 3.5 DAYS INTO RMA (BUSINESS DAYS AS PAYMENT POSTED THURSDAY BUT ILL SAY 4TH DAY NOW KNOCK THE HALF A DAY OFF..
 
SO IN ALL WE ARE ON 6.5 DAYS IN REALITY I HAVE NOT BEEN CONTACTED EMAIL OR PHONE AS DAY 1 TECH TOLD ME I WOULD BE INFORMED BECAUSE NOT SURE WAS ANY Z170S LEFT I MAY HAVE Z270 HEY THATS FINE BUT = NOPE
 
SUNDAY I TRIED TO FIRE IT UP ONE LAST TIME BEFORE DISMANTLE COMPLETELY TRIED ALL STEPS AGAIN ALL C ALL DAY ERROR. DURING DISMANTLE OF RIG I SEEN MY CPU BECAUSE MY BACK WAS LOCKING UP I HAD TO STAND AND PUT IT @ EYE LEVEL
 
YESTERDAY EARLY AM (I THINK ACTUALLY LATE MONDAY NIGHT PRE-AM TUES) SENT MY CPU PICS TO TECH.... AS ORDERED TO PASS ON TO MANAGEMENT NOT HEARD A WORD ON THAT EITHER AND WAS TOLD BOARD WOULD AND SHOULD SHIP LIKE YESTERDAY BEING FULL 3 BUSINESS DAYS
 
SO NO ONE EVEN BOTHERED CONTACTING ME EMAIL OR PHONE...
NO ONES KEPT A WORD THEY TOLD ME
 
-im in lingo waiting told this and that about cpu
 
-I have to wait longer than ever and longer than companies policy of fullfillment, now company did not fullfill 3days as promised just to see if the fruit peeled cpu i have still even works and i can tell you now it is missing contact with pins bc of curl
 
- I'm screwed both ways Im sure EVGA wont replace CPU, their board peeled mine, Im poor atm cannot afford one will literally have to get a loan for a CPU because my injury almost killed me, and had to decide either to quit my job or drop work to what i was physically able to do which was 80% of my clients I had to let go to keep my business going out there. I wasnt rich before this rig was best i could build at the time funds etc
 
- Do I want to take a chance on a board with a brand new CPU I will have to obtain somehow through a loan sad--- that has giving me the care my cpu currently displays. Also it is a board you dont even offer for sale anymore and haave not in a good while, and why did you pull the board from the shop anyways? I think the z170 disappeared faster than any board I can remember in shop.
 
- I cant even make a concious decision on what I should be doing from the lack of anything I have recieved much less fulfuillment of 1 to 3 days shipping on advanced rma
 
- So now you got the full price of the board that isnt sold anymore x2 and just that putting that down for advanced maxed my credit card out
 
Last thing I or anyone sane wantrs to do is be forced to buy a out of date CPU at same new price on a board showing me I cant rely on it and play russiaan roulet again. The thing is my seasons aabout to start I expected to be contacted every tech told me I would and nothing. The lack of concern over this is worrysome from being customer all these years.
 
Now I am at 1 day over 3 days have to wait on whatever you send me to get here just so I can see if CPU works at all aand it probably wont since it looks like that above. Then I will have to figure out from there whether I am going to be a idiot and go bum $400 bucks nearly pay same price on cpu 2years ago or 7700 which is same crap cpu my 6700 blows past in most benches ive done and end up 2 weeks behind bc the lack of information. I mean I wouldnt expect to be told stuff if I wasnt told I would be told.
 
 
 
IM JUST DONE GONNA RAGE OUT IF I KEEP ON YEAH THERES MORE
 
 

Tech today fully described the issues to me and worked with me to get the proper info passed along on my CPU
 
Remind me to keep my customer service calls on 1st SHIFT from now on
 
 
 
I will not recieve my advanced RMA till sometime nect week, EVGA has a defined and announced RMA advance policy of shipping out 1 to 3 days. So basically they have the full price for the board and did not fulfill their terms, meaning im out of $xxx amount of dollars I NEED badly right now so I can get a i8700k and a Z370 board to finish my designs for my signs before my season starts.
 
But tech today was like alwaysfelt like home but I expected more to have a waffled CPU PCB not to mention having to wait 2 weeks to recieve my RMA and 2 weeks you hold my money for failure to meet your stated policy. How about a K-series bump nope not even that I was going to get a bottom of bucket 170 and none were left so had to bump me up to the 270 FTW that was not even offered for this experience.
 
Even though mining has everyone busy and youre trying to maximize the rush of profit doesnt mean you forget the entire community of small people who stayed loyal throught this companies growth.
 
 
= For all this week of trouble lack of even contact period from FORUMS to a CALL
 
= I got bs'd a week basically 6.5 days as of this post
 
= I am out of $$$ full price of Z170 FTW for advanced cross shipping RMA for about a 2 week period. This is money I need like right now to buy a i8700k I should have by Monday at latest if you fulfilled youre stated policy.
 
= How can I trust to buy a EVGA Z370 now when you cannot even deliver my RMA or even PROCESS it in 3 days time the max amount stated my RMA will be shipped?
 
= I have no idea if my i6700k will be accepted RMA I'm looking at a blame game in worst case scenario a 3-way one Boards fault, PCB layer failure and lack of, or my fault......  Usully way this turns out but will be my first experience never had a massive failue once and never had to RMA outside EVGA, I can see newegg/intel blaming me EVGA board both way also reverse over what I would say is a 50/50 deal failures totally.
 

1. Board bricked immidiately after bios flash into C state, the flash went 100% progress into reboot dead.
2. Bareboned tested and C states, mounted it back in case and it sat till sunday I tried out of boredom to fire it up again via troubleshoot nothing but C state.
3. I then dismantled my entire system pulled the board sit it flat eye level so I could stand bc my back and going to loosen my cpu cooler I see edges of my CPU curled and my RMA was paid for Thursday - January 25, 2018
4. My money is in limbo now for 2 weeks. Due to being on my CC and my limits to close to purchaase the paarts needed since I have to wait all this time 2 weeks to get my board then have to send it all the way back to cali and wait no telling how long to be processed to recieve my money back to my cards credit. If it takes 2 weeks to recieve my PAID FOR ADVANCED RMA how long to recieve it and transfer my money back yikes
5. How can I even justify a purchase of a Z370 when I have not been contacted show concern over some pretty freaky looking stuff I have never seen a CPU look like that tech today said same thing, if I buy from you are you even capable of sending my board on time I would say NO if you can even process my RMA let alone ship in 3days and after all this I want to buy a EVGA board because I literally have never used another company for motherboards not even GPUs it was later on I came into forums.
6. Wanted to buy my first K series board ever on next build I'm forced to make next build now and can't even afford Z370-K series & i8700k now or before but especially now you have about $200 bucks of mine in limbo.

 
I think even though I got upset it was very justified and I could see a majority over getting a lot mader about this issue.
 
Just the lack of concern, contact, or pretty much anything done in a entire week not even to mention how far past the stated time to get my replacement to me which will be 2 WEEKS by the time I get it most likely is scary. Sure companies get nailed with business at points in their life you must be prepared to absorb this when it happens not make excuses you are busy and everyones in the warehouse for failures to meet PER SAID policies you have given that made this company into what it is today and becoming. Stuff like this is the way to reverse all that real quick like especially in todays social media addicts
 
I just now this experiece sucks ass.
Giving me 1 day extra shipping for this crap is laughable or barfable not sure probably both and all this publicly could of been avoided in the first half hour of the beginning if jobs were being done correctly. A multiple employee company should never make excuse youre busy for not doing as said especially a profitable one.
I am a solo small or I duno what you call it now owner but I almost died ina freak deal one evening, I made it through every single day of work never made a excuse and didnt miss a date. I probably lost a good 2months of 17 from just being in a daze from passing out in pain after fulfilling my job as I stated just saying

Also I’m now just realizing but if you were indeed charged the full price of the board then you aren’t doing an EVGA Advanced RMA and are instead doing a standard cross ship. EVGA doesn’t charge your card at the time of RMA if you purchased an EAR plan. That is the benefit of an EAR plan - you won’t be charged the collateral unless you fail to return the defective product within 14 days of receiving replacement.

EAR Plan terms: https://www.evga.com/support/ear/

Standard Cross Ship terms (section 3): https://www.evga.com/howtorma/

I was about to buy my first Classified K and no stock yup even after this was about to buy new EVGA board that sux

the_Scarlet_one

pitbullOn overtightening I would think it to be  impossible to overtighten this cpu cooler

 
Pitbull,
 
When the 6700k released, there was a plethora of articles that talked about the PCB bending and breaking because of mounting pressure.  This was because of the PCB being significantly thinner of the 6700k than it was on the previous generation of CPUs.  This was never a problem with motherboards, and always a problem with Intel changing the thickness of the PCB without alerting the manufacturers of coolers. IF intel had alerted the manufacturers ahead of time, they could have adjusted or alerted users how to avoid this problem.
 
Hopefully you will be able to get your new board in soon, and get your system back online.
 
Just a few examples:
 
http://www.overclockers.com/forums/showthread.php/767303-Intel-Skylake-CPUs-bent-and-broken-by-some-third-party-coolers
 
http://www.tomshardware.com/g00/answers/id-3182547/bent-skylake-build-nightmare.html?i10c.encReferrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8%3D&i10c.ua=1
 
https://www.mmo-champion.com/threads/1913455-News-Skylake-CPU-s-can-warp-with-3rd-party-heatsink-mount-pressure
 
https://community.spiceworks.com/topic/1951258-bent-cpu-will-it-work
 

 
You just made my week Scarlet thanks a dam ton x 50
 
Going to get a heatgun and reform the corners and that should do it if the CPU did not get to a point where it arked from pin to cpu aalthough I see nothing to indicate that visually I would rather take this method than even start trying to RMA through intel.
 
I still need to should invest in a new build main rig due to these issues I have found in this process. I thought I would I would be ok having the new 680i out of the box I have held on to forever but just literally dropping the quad in it killed it dead. lol
 
Thanks so much that is more helpful to me than anything so far gave you a ribbon much appreciated it never cross my mind once

the_Scarlet_one
Just be very cautious when tightening the cooler. Remember, it doesn’t need quite as much pressure as previous generations. Even their normal pressure is too much unfortunately. You can try to use nylon washers to block the cooler from mounting quite as tight as it had previously been mounted.

Sorry it took me so long to post this also. I meant to reply to let you know and completely forgot when I was around my PC.

Iam every time trust me I spent hours as this person did backtracking the install and seating of CPU it is something I have always done via the post @ TomsHW
 
I also do the correct tightening method and I do it the same way everytime
 
x - turn top left
x - turn bottom right
x - turn top right
x - turn bottom right
 
till snug not tight tight or full thread of screws lol
 
but ty really

wmmills
You shouldn't have any problem rmaing with Intel as long as your in the warranty period, especially since this is a known issue. In the past they would not approve rmas if you overclocked but the k series is made just for thst so it shouldn't be a problem. It should be real easy.

They don't know if you overclocked it or not anyway. And just cause it's a K series doesn't really matter, frying it through OC still is not covered by warranty unless you buy an Intel Protection Plan. But it's kinda useless since again, they can't really prove or disprove you OC'ed it.

It really is worth the little extra Cost.
Performance Tuning Protection Plan

Talk about luck last night after making that post searched the net for 680i SE bio's chip
 
Ended up having to image search my chip found last one I could find period and grabbed it as it was being bid on at least things turning around since my board got sent out lol.
 
and BTW if youre looking for a 8700k they are at lowest I have seen yet $329 new on sale from mono

Got my z270 and put it in yesterday beautiful board have to say not been keeping up with news so much has went on lately totally oblivious to intel shadyness on the 6core up for these boards then announcing them on different architecture thats what I was gathering on these from reads anyways.
 
The z270 is touchy on memory though, took me a few to figure out why I couldn't boot and got stuck in looping.
 
If you set XMP profile it will take but you must set XMP then manually set the memory timings maybe be off by 1 but the major thing is set your voltage to spec mine was 1.2 something had to enter 1.35 value then it posted and installed windows.
 
First board with Killer net so this is new to me literally just woke up after putting it all together, I need to invest in some case mod clamps for wiring, will post some pics when the rest of my fans get here swapping all mine out for Corsairs. After dropping 4x 140mms in yesterday I dont think I will buy another fan again these being first corsairs I have used minus the water blocks I tested vs air on the 6700k which air was much cooler than the 2 corsair waterblocks tested by far.
 
My other fans should be here Sat though glad I didnt jump at the 8700k think I need to catch up with whats going on and whats coming out not been able to stay up to date but next build want to go high core count. I seen 8700k's going for less than 6700 and 7700ks over weekend was hard not to bite.
 
Will definitely have backups if anything goes wrong in future all this down time I got my
- Gateway GT5238E old schoold up and going with E7300 in it
- My old 780i FTW toaster lol - PCIe lanes are pretty roasted from gtx460 baking itself but works
- Pulled my 680i SE dropped and booted it with E8400 then dropped the Q9550 in it and somehow that just bricked it, but is a new 680i I got then was gifted the 780i for my bday from one of my old clan members.
 
But bios chip on way and snagged a sweet $20 Rosewill mid tower @ $100 off becaause everyone was whining about broken power switches lol ($3)  already got the switch so case will be here Sat be building that may throw it on the router and drop all my big drives in it. Also snagged a sweet ASUS router for $10 going to flash it with DD WRT and install my VPN directly on it. The ASUS will be my test subject dd-wrt is new to me so for 10bucks wont complain if I brick it, if all goes well on that will flash my TPlink C7 v4 to dd-wrt also.
 
I think our ISP is selling off customer info hard, we never have had access to anything, I called a bit ago to see if the top tier tech I get to on phone which maxed out level 2 to see if they had access and was alarmingly told they do not have 0 access to anything and do not know themselves who has access to their own routers and do not even have the contact info for network admins or their location YIKES lol. Glad I been VPN and built up 1 hard layer in front of them for encrypted tunnel.
 
Must get my signs done fist and foremost for business way behind hopefully it wont spring on me in next few days no telling though was 62 yesterday 23 atm this weather is insane
 
 
 
 

wmmills
If you ever need a Bios chip for any mobo you can just go to these guys: http://www.biosflash.com/e/Bios-Chips-EVGA-NFORCE-680I-SLI-739.htm They have been around a long time and are very good at what they do.

 
Thanks for the link bookmarked. The seller on ebay seems to have a ton of them for all boards it was just only one I pulled in search results.
 
If you want that link can post it for you if needed as backup?
 
 
I'm gonna throw together the 680i rig when chip gets here crazy it booted with e8400 and bricked from a Q9550 but after the quad I tested 3 - 775 core 2s and 2 different sets of memory just a - - dash dash code so has to be the bios chip