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Helpful ReplyNEGATIVE POINTS!!! AHHH!! OMG!!! Look here.

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Cool GTX
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/03 10:18:32 (permalink)
Obvious sever issue, EVGA should get straightened out in a couple of days

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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/04 12:42:47 (permalink) ☄ Helpfulby Cool GTX 2019/08/04 18:49:06
It occurs to me that the missing hours were during what WOULD have been the start of the month zero point pull.  If EVGA needs, I can provide the points from the hour before to get as close to the Pacific Midnight time as possible.  The next available hour would be 4 am Pacific, 7 am Eastern.
 
d


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drougnor
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/07 10:15:35 (permalink)
Mods, can you message the web team that if someone reaches out to me with an e-mail address to send it to, I will send out the needed .txt file with all the start of the month points so we can get this cleared up.  Thanks!
 
d


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Cool GTX
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/07 10:56:34 (permalink)
drougnor
Mods, can you message the web team that if someone reaches out to me with an e-mail address to send it to, I will send out the needed .txt file with all the start of the month points so we can get this cleared up.  Thanks!
 
d




I've made EVGA aware of your ability to help - Already
 
Looks like a code issue, started in July
 
It is showing the "Total Points" & not the "current Months points"

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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/07 17:54:37 (permalink)
Cool GTX
I've made EVGA aware of your ability to help - Already
 
Looks like a code issue, started in July
 
It is showing the "Total Points" & not the "current Months points"



I'm bad at the 'patience' thing sometimes.  *laughs* I went ahead and sent an e-mail to the webmaster acct and send the data.  Adam B wrote me back and said he forwarded the info over to the IT team, so we should see the corrected numbers in place sooner than later. 

d


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EVGATech_AdamB
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 09:28:33 (permalink)
Hi Everyone! Just wanted to give an update for the issue with the July points. Our IT team is working on it and it should be resolved on Monday. 

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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 09:55:25 (permalink)
Thanks ShaneD 



 
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 09:56:52 (permalink)
Thanks AdamB for the update
 



 
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drougnor
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 10:33:46 (permalink)
@EVGATECH_AdamB - Just wanted to check that you got my updated file? My apology for sending the wrong one first time.
 
Thanks!
 
d


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EVGATech_AdamB
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 10:34:48 (permalink)
drougnor
@EVGATECH_AdamB - Just wanted to check that you got my updated file? My apology for sending the wrong one first time.
 
Thanks!
 
d


Yes, I did. That was very helpful. Thank you.

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blackpanther26
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 14:52:18 (permalink)
awesome thanks Adam. I wonder if this thread should be a sticky sense it seems to happen from time to time.


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EVGATech_AdamB
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 14:56:03 (permalink)
I don't think it needs to be stickied. This is the first time I've seen this happen since being Admin. It's not an issue on our side, it's the Stanford servers missing reporting data for a time period then everything goes haywire. Computers aren't perfect and things like that happen. Could occur again in the future and we will take care of it if it does.

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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/09 16:44:30 (permalink)
It has been for a while, secretly hidden in the stickies as
Folding@home Important Sticky Links and Posts (Please read)
2nd line down


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gflucifer
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/10 17:58:57 (permalink)
This problem has been ongoing for me since 08/02/19. 
post edited by gflucifer - 2019/08/10 18:00:19

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Cool GTX
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/10 18:05:48 (permalink)
gflucifer
This problem has been ongoing for me since 08/02/19. 




 
EVGA is aware and steps are being take to get it sorted ---> another Stanford data issue

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ipkha
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 11:36:13 (permalink)
Oops....
Looks like it's still bugged.
155 million reported for September and 555K for August. Hope they get it fixed soon.


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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 12:50:39 (permalink)
I've already been approved for the seven million level for this month ... after earning over seven million points. However, today, the folding tab only shows 756K points for this month.
 
First time I've seen this happen. Hopefully, this glitch gets straightened out soon.

Fool me once, shame on you.
Fool me twice, shame on me.
drougnor
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 12:53:35 (permalink)
Yeah, looks like the bulk of what should be getting reported for me this month got added to last month's. 
 
Bet the system set today as the 0 date instead of the 1st. This month's current value fits what I've put into the system today for work.

Just a little data for the IT team to look at.
 
d


chrebean1
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 13:04:00 (permalink)
Thanks, drougnor. Appreciate it, buddy!

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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 14:33:38 (permalink)
Same for me, got this month's work applied for last month's. Guess I'll wait for them to sort it out before claiming the folding rewards.

 

 
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 19:08:41 (permalink)
Looks like they are making progress, lol.  At least we are not negative points any longer.

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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 19:19:48 (permalink)
same here. https://folding.extremeoverclocking.com/user_summary.php?s=&u=680714
I should have 21 mill for both months.


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foxonlsd
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Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 23:07:03 (permalink)
  • 07/2019:  Score: 40,557,623
    • 7.0M Request for 07/2019: Approved
    • 21.0M Request for 07/2019: Approved
  • 08/2019:  Score: 0
    •  
    • missing this months as well looks like applied to last months

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    Cool GTX
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    Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/12 23:15:35 (permalink)
    Not to worry, EVGA has been & will continue working on the System
     
    Stanford has also Missed the last couple updates ---> there was no update 9 PM or 12 PM on 12 August
     
     
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    drougnor
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    Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/14 10:22:25 (permalink) ☄ Helpfulby Cool GTX 2019/08/14 15:03:57
    Looking back on my system for what happened on the 12th, it looks like the appropriate updates DID go out because the timestamp updated, but the data INSIDE the file for the last 6 hours of the day froze.  My system ended up collecting an off time update at 1:07 am the next morning as the server spit out a fully updated file that caught us back up.  Man, sometimes the Stanford data files pull some weird things. But, doing my updates hourly and for our contests, I've pretty much gotten used to all the esoteric issues they've produced over time.
     
    However, now that EVGA's system is updating, it's still a bit out of whack for when it's listing the start of this month. There's gonna be a LOT of grumpy people come the end of the month when they can't get their bucks that they've absolutely done the appropriate work for. OR, there's going to be a LOOOOOOT of work on the back end manually checking points for folks so they can manually request the correction if the IT folks can't get it sorted.
     
    If need be, I can set up a google sheet comparing start of month to end of month to make things easier, should it come down to that.
     
    d


    blackpanther26
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    Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/19 01:49:03 (permalink)
    is there any word for the August mess up? All of my folding for august went to July where I should have 21 mill each. 


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    Cool GTX
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    Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/19 06:53:10 (permalink)
    EVGA is aware & has reported they are looking into it
     
    PAC West @ the end of the month may have them very busy .... (my speculation)
     
     
    The "Current Folding Year" lasts another 6 months, so plenty of time for it to get fixed & claim your EVGA Bucks

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    drougnor
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    Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/19 10:31:50 (permalink) ☄ Helpfulby Cool GTX 2019/08/19 10:34:53
    And, again, I will be setting up a Google Doc Sheet, if needed, at the end of the month so we have an easy spot to cross reference the earned folding points should we need it.  So, one way or another, we'll have the needed evidence to submit our claims in easy reach.
     
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    Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/20 13:15:40 (permalink)
    Cool GTX
    EVGA is aware & has reported they are looking into it
     
    PAC West @ the end of the month may have them very busy .... (my speculation)
     
     
    The "Current Folding Year" lasts another 6 months, so plenty of time for it to get fixed & claim your EVGA Bucks




    Ah, thank you for the update! That answered both questions I had. Since there's no rush I won't worry about it. 


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    drougnor
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    Re:NEGATIVE POINTS!!! AHHH!! OMG!!! Look here. 2019/08/23 20:54:23 (permalink)
    Just wanted to let you all know I got an e-mail from EVGA around 8:45pm EDT letting me know that the points issue is still being worked on and we haven't been forgotten, so hang in there, gang!
     
    d


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