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Lost money on EAR collateral refund.

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Panmaster
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2019/10/07 10:58:22 (permalink)
I sent a collateral payment of €500 for the EAR which has been refunded and now Paypal has a negative balance of £20.
 
Given that this is the 2nd RMA replacement due to the first via standard RMA being faulty, losing money and wasting much time: I am quite annoyed now.
#1

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    rjohnson11
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    Re: Lost money on EAR collateral refund. 2019/10/07 11:09:24 (permalink)
    referred to EVGA

    Specs: AMD 2920X Threadripper, Corsair MP510 M.2, 64GB Corsair RGB Dominator,  ASRock X399 Taichi, Corsair 1000D, EVGA RTX 2080ti Black

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    EVGATech_AdamB
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    Re: Lost money on EAR collateral refund. 2019/10/07 11:16:56 (permalink)
    Hello Panmaster! Most likely, the amount refunded to you was affected by exchange rates between from when you submitted the collateral and when it was refunded. I will notify our EU team to look into this further for you.

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