alastair666

So .. in the first screen I'm using fw vialabs and I'm trying to upgrade to fw asmedia via dos. note the same version number .. in the second screen after I updated to asmedia, vialabs using the software to update the fw, the version number appears as "9.50" (aka 0.95) exactly the same when I used the software on windows the first time when I used the fw of vialabs. everyone did the same passage of fw can 'confirm the thing :)

mwparrish

alastair666

we're talking about FW, I have used all and 2, and are the same thing, are not absolutely different! drivers are not fw .. however I have clearly stated that the first time that I update the fw with the software vialabs, reported the version 0.95, when I upgraded to that asmedia, vialabs the software told me clearly that the version was always the same, the 0.95. multiple firmware for usb controllers do not exist, there is only one. look at the first screen .. but it is so difficult to understand? I updated the first time with vialabs, then with the DOS utility asmedia .. the firmware has been overwritten with the same version! oh god!

Again, you're confused.  And, don't take this harshly, but you don't really "clearly state" anything.  It's difficult at best to understand.

VLI makes the hubs with their own firmware.
ASMedia makes the controllers with their own firmware.

Updating ASMedia controller firmware doesn't update VLI hub firmware and VLI hub firmware updates do not update ASMedia controller firmware.  If you've previously updated the ASMedia firmware manually, updating with the EVGA release won't update anything.

Lvcoyote

Not sure why they wouldn't include the VIA VL810 firmware in this update, might as well do all of it, right? Anyway, if you guys want that firmware it can be found at the link below.
http://www.via-labs.com/en/support/downloads.jsp

linuxrouter

I wanted to say thanks to both EVGA and the community for working on the USB3 issue. I just updated the firmware for my two USB3 controllers to 1222_0E and updated the two USB3 hubs from from version 0.88 to version 0.95.

I am not sure yet if the issue is resolved. Time will tell on that. One thing I noticed over the past two months and prior to updating the software, is that in Linux, the USB3 support was more stable overall than in Windows 7/8. In Windows 7/8, the controller was intermittently non-functional via all rear ports or reported power surge messages on occasion when functional.

mwparrish

Okay, so after additional testing in various configurations, the following issues are still noted regarding USB 3.0 and the X79 boards:

• When memory is configured manually above 1867 MHz (e.g. 2133 11-11-11-30-2T), one of the hubs does not seem to initialize.  
• Either the top 4 ports or the bottom 4 do not work, this is similar to the previous behavior at speeds above 1600, except now 1867 appears to be working properly, in the short testing window we've had. 
• No solution found to ports not working.  Only workaround is to downclock memory from rated speeds for 8 functioning ports.

 
So, one might say, so what?  Well, it's pretty flipping annoying to swap ports every few reboots because they all don't work properly.  When the top ports works, you move them there, when only the bottoms work, you move things there.  It's annoying.

I've emailed these issues, as well as persistent BIOS issues to Jacob already.  I'm cross-posting this issue, as well as other BIOS issues in the BIOS 038 thread.

linuxrouter

Since updating the firmware for both the controllers and hubs and updating the driver, I still have cases on boot up where at least one USB3 controller will not initialize. The issue is intermittent but happens every 3-5 reboots. If I shutdown the system and power back up, the USB3 controller generally works again.

mwparrish

Xtremed
You need to check what you guys have in common.. because i don't have any issues since the update. 

Well, so far, at least three of us have chimed in that we're still noting issues.  Given that the issue appears to be multivariate in nature, EVGA should do the work of assisting us in troubleshooting this -- we shouldn't have to take a $600 CPU, a $400 motherboard, and a $150 memory kit -- all designed to work with each other harmonioiusly, and self-troubleshoot the problem for 8 months.  Note that I've used 2 3930K CPUs (a C1 and a C2), 1 X79 SLI and 3x X79 FTWs, and 2 G.Skill memory kits (one a RipJaws X kit and the other the X79-ready XMP v1.3 RipJaws Z).  I think I've done my fair share of troubleshooting at this point since November 2011.

xtremepcs

I just noticed one USB device didn't power up after the last reboot.
Shut down the computer and started it back up brought the USB port back.

It's just going to take another firmware update before the USB 3.0 ports are 100% reliable.
ASMedia or VIA should of already had this issue resolved by now for sure but what can you do...
EVGA might want to consider using a different vendor for their USB controllers going forward, and while your at it Intel network adapters would be nice too!