This might be a long post and I'm not sure if this is the best place to put this, but I just need somewhere to vent about my experience with EVGA over the last few years and maybe if I tell my story there is a chance someone can help me out, because I'm extremely frustrated right now and I just don't know what to do anymore.
 
So I have been an EVGA customer since 2012. Had no issues with the first two video cards I bought from them. The trouble started about 2 1/2 years ago when I bought a Supernova 850 GS power supply from them. I ended up posting a thread about it awhile back (forums.evga.com/EVGA-850-GS-PSU-3-RMAs-later-still-having-the-same-issue-m2496454.aspx) Long story short, I ended up returning this thing 5 times because every unit I got would work for about a week and then just stop powering on. In addition to all the troubleshooting I did involving the paperclip test and installing several of these units into different computers to ensure it was a faulty unit, after doing some research I found several reviews on newegg complaining about the same thing, some of them also stated that they had gone through several RMAs. There was also a thread started on overclock.net awhile back about the GS power supply's where several people complained about similar issues. Despite this, EVGA claimed that all of the units that I sent back had passed their internal testing, but they eventually decided to send me a different model, a 850 G2. This model has been working fine since I got it.
 
Now, after all of that, for some stupid reason a year later I decided to buy a 1080TI FTW3 from EVGA. I guess I have a short memory. Anyways, this thing lasted about 6 months before I started getting severe artifacting in games which was getting worse over time and caused me to have to reduce clockspeeds below default settings to get it stable. I will mention that when I first got this card I tried briefly to overclock it but could barely hold +20 mhz clock speed, so I just left it at default settings since then. It also saw very little usage over those 6 months since between work and school I was lucky if I could get a few hours of gaming a week. Anyway's, I started the very familiar process of putting in support tickets and calmly going through all of their troubleshooting steps, which included sticking this card into two other computers with the exact same results. Then I start the RMA process.
 
So I get the new card in and send the old one back (which cost me $40 in shipping and insurance) and guess what? The new card just immediately gets a video driver crash within 5 secs of anything that pushes the card near 100%. The only way I can get it to work is if I put it in debug mode which disables gpu boost, then it runs fine. Open up another support ticket, go through all the troubleshooting steps once again (power connections secure with two different cables, wipe and reinstall drivers, no overclocks applied to anything, try in a different computer and get the same exact results) One time they asked for a firestrike score (which I had to downclock the gpu to get it to pass) and suggested that my CPU was the problem because firestrike reported that it ran at 4,398 mhz instead of 4,400 mhz, and that I should try overclocking the cpu slightly. Seriously?
 
Eventually I get offered another RMA. I ask them if there is any way I can get a shipping label because I can't keep paying shipping if they are just going to keep sending me defective products. Guess what? Apparently the first card I sent in cleared their testing so they won't give me a shipping label. How is this possible? I installed that card on three different computers and got the same artifacting within 5-10 mins of gameplay each time. I don't understand how this could possibly be anything other than a faulty card. So now some poor soul is probably going to end up with the card I sent back and here I am stuck debating whether I should spend more money to ship this thing back and play the lottery again, or just deal with no GPU boost. I suppose I should feel lucky that I got one before all the miners bought them up, but I just feel cheated that I could have bought a founders edition for $100 less and it would have been faster than what I have now.
 
I think it's safe to say that I'm done with EVGA for real this time and will not be purchasing anymore products from them in the future. I cannot recall ever having to send a product back from any other company, and here I am considering starting my 7th RMA with EVGA. Not sure if whining on the forums is going to get me anywhere, but really I just needed somewhere to vent because I'm so pissed off I can't sleep right now. Has anyone had any similar experiences? Is their QA really this bad or am I just the unluckiest customer in EVGAs history?

kram36
Probably better off for EVGA if you do not buy from them again. 5 psu have the same issue and 2 different 1080 Ti have issues. EVGA says all the units checked out good, I question EVGA would be wrong or dishonest 7 times. You think it's free for EVGA to keep shipping you faulty products?

Wasn't trying to accuse them of being dishonest. The power supply issue was very strange. It would work fine for about a week, then just randomly wouldn't want to power on. Let it sit for a few hours, then it would work fine until you shut the computer off again. Let it sit for a few days to a week and it would power on and off with no issues for a few days before the problem would come back. It's possible they got a bad batch and this issue didn't show up in their testing since it would only start happening after a few days. As far as the video card I sent back passing their testing, I don't know. That's what I'm trying to figure out.
 
newegg.com/Product/Product.aspx?Item=N82E16817438034
Forum won't let me post links, but here is the address to the unit I bought on newegg. Look through the reviews and see how many you can find with people complaining about their unit not powering on unless they let it sit for a few hours. There are quite a few of them. Many of them say they have sent the unit back several times. I am not the only one that had this issue.
 
forums.evga.com/Supernova-850-GS-PSU-problems-2nd-unit-m2488599.aspx#2527888
Someone else had a similar issue and posted to the forums here. Went through 2 RMAs and then they sent him a G2 like they did to me and he had no issues since.

The power supply issue was very strange. It would work fine for about a week,

Sounds like Bad Power from your Elect Company. 
 
What type of UPS or Surge Protector are you using and how old Old are they?
A Power Stripe is not Surge Protector.

$75K INSURANCE (TLP825) I would ask them for some money.
But also a 25 Foot Cord is a Little Long.
I take it that Only the Computer is Plugged in and nothing else?
Also are you mixing Power Supply Cables between Different Makes and in some cases Different Models?
 
Last it are you using all 3 Prongs that is it is Grounded?
You are not doing this are you?
 

Do like i posted, go above the normal tech head to ask about a prepaid shipping label.

 
Moved to the Warranty section.

geriaktricks
I did test with my old gtx 690 and that card seems to work just fine. Pretty sure that card draws just as much power if not more.

Sounds like you're receiving faulty cards then. Let us know what ChrisB does for ya.