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HELP! New 3060 TI was working fine randomly started displaying horizontal white lines.

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mattsimanonet
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2022/01/27 07:57:45 (permalink)
I put in for a notification a year ago and got a chance to finally order a 3060 ti for my wife. Came in and installed everything was working great for one day. Last night i look over and I can see the majority of the screen is covered by horizontal white lines. The white lines are not showing in the BIOS but they are visible during boot. I have tried reinstalling windows and the issue persists. When I enable CSM the lines are reduced significantly, but windows reports an error from the card and I am unable to install the drivers. I put in a service ticket and waiting for a response to do an RMA, but I'm hoping I can find a better solution to get her PC working again.
 
Picture of issue:

post edited by mattsimanonet - 2022/01/27 07:58:48
#1

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    Flint 1760
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    Re: HELP! New 3060 TI was working fine randomly started displaying horizontal white lines. 2022/01/27 08:48:01 (permalink)


    #2
    mattsimanonet
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    Re: HELP! New 3060 TI was working fine randomly started displaying horizontal white lines. 2022/01/27 08:49:11 (permalink)
    Flint 1760
    Did you try to do a DDU safe boot uninstall?  ()


    I am actually doing that right now, I will post results.
    #3
    mattsimanonet
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    Re: HELP! New 3060 TI was working fine randomly started displaying horizontal white lines. 2022/01/27 08:54:27 (permalink)
    DDU in safemode didn't help. When I booted into safe mode the lines were gone though. 
     
    Also: I installed the driver from nvidia in safe mode, rebooted and it showed the error. Booted back to safe mode and I can see the gpu without any errors.
     
    post edited by mattsimanonet - 2022/01/27 09:01:11
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    Sajin
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    Re: HELP! New 3060 TI was working fine randomly started displaying horizontal white lines. 2022/01/27 12:17:02 (permalink)
    Does this occur over hdmi and dp outputs?
    #5
    mattsimanonet
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    Re: HELP! New 3060 TI was working fine randomly started displaying horizontal white lines. 2022/01/27 12:18:20 (permalink)
    Sajin
    Does this occur over hdmi and dp outputs?

    Yes, I have used an old card and it works fine.
    #6
    Sajin
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    Re: HELP! New 3060 TI was working fine randomly started displaying horizontal white lines. 2022/01/27 13:04:09 (permalink)
    Time to send the card back to evga for replacement.
    #7
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