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Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series?

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bilalkhan22
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2021/12/25 03:35:32 (permalink)
 Look guys I love evga as much as the next guy... Usually solid products, great CS..... But the amount of issues there seems to be with the 3000 series cards (80 and 90) seems a little high, no? Go to the Asus, MSI, gigabyte subs, and there are nowhere near as many issues posted whereas here it seems to be non-stop "3090 red lights" "fan issues" "RMA in progress" "3080 black screen" etc. Even I'm sitting here waiting for my xc3 3080 to go bad lol.Has evga said anything about the seemingly high failure rate and issues the cards are having
 
post edited by rjohnson11 - 2021/12/25 05:03:58
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    ty_ger07
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 04:56:25 (permalink)
    "can we acknowledge theres big problems with the 3000 series?"
    Yes. Seemingly high failure rates (although EVGA disagrees) and poorly implemented features. The broken aux fan header, #3 fan spike issues, and clicking fans are really insulting after the 20xx series.
    I said so a year ago.
    post edited by ty_ger07 - 2021/12/25 05:00:00

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    transdogmifier
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 04:56:49 (permalink)
    I'm gonna go with "no" on this one.
     

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    rjohnson11
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 05:08:04 (permalink)
    EVGA stands by its customers. Any defective items caused by any manufacturing defect have been promptly replaced. 

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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 05:18:31 (permalink)
    rjohnson11
    EVGA stands by its customers. Any defective items caused by any manufacturing defect have been promptly replaced. 


    while we all agree with that statement,and thats why there are so many people here..both things can be equally true.

     
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 08:24:20 (permalink)
    Considering I've been in a que system for over a year I'd say there is a huge problem.
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    DBaer8
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 08:48:05 (permalink)
    I agree, I have used EVGA GPUs for my last four builds and never had an issue until this 3080. I am able to use it by keeping it from being stressed but I also see so many others with issues.
    I am sure that EVGA is doing all they can to service those with issues, but I do believe that this series is sub par on reliability. I will wait until the next gen to replace my other older cards and even when the next gen comes out, I will stick with EVGA but I will wait to see how reliable they are instead of buying right away.
    Performance and appearance is important and of course there is price/value but to me reliability is key. 

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    Michapolys
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 09:53:26 (permalink)
    Yeah,

    I can see some issues with the way some EVGA implementations of the 30 series were engineered. It is not really just EVGA at fault here. More like a combination of things, with EVGA being the last wheel, thus being the one taking the blame here.

    Unfortunately there does not seem to be a way to contract the engineering department, to let them know of what can be done to mitigate or even nullify the issues.

    So the situation is what it is.
    post edited by Michapolys - 2021/12/25 09:55:33
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    Harriman
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 13:45:56 (permalink)
    bilalkhan22
     Look guys I love evga as much as the next guy... Usually solid products, great CS..... But the amount of issues there seems to be with the 3000 series cards (80 and 90) seems a little high, no? Go to the Asus, MSI, gigabyte subs, and there are nowhere near as many issues posted whereas here it seems to be non-stop "3090 red lights" "fan issues" "RMA in progress" "3080 black screen" etc. Even I'm sitting here waiting for my xc3 3080 to go bad lol.Has evga said anything about the seemingly high failure rate and issues the cards are having
     


    As far the High EVGA failure rate compared to the other companies ,.( Asus , MSI Etc ,. ) you must remember that EVGA outshines them all in N.A sales by quite a substantial percentage , as a result ,... you mathematically see more of the EVGA 3000 series cards than the others ,..this isn't to say that the 3000 series doesn't have it's issues!!
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    ty_ger07
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 14:08:23 (permalink)
    Harriman
    bilalkhan22
     Look guys I love evga as much as the next guy... Usually solid products, great CS..... But the amount of issues there seems to be with the 3000 series cards (80 and 90) seems a little high, no? Go to the Asus, MSI, gigabyte subs, and there are nowhere near as many issues posted whereas here it seems to be non-stop "3090 red lights" "fan issues" "RMA in progress" "3080 black screen" etc. Even I'm sitting here waiting for my xc3 3080 to go bad lol.Has evga said anything about the seemingly high failure rate and issues the cards are having
     


    As far the High EVGA failure rate compared to the other companies ,.( Asus , MSI Etc ,. ) you must remember that EVGA outshines them all in N.A sales by quite a substantial percentage , as a result ,... you mathematically see more of the EVGA 3000 series cards than the others ,..this isn't to say that the 3000 series doesn't have it's issues!!

    I am not sure if that is true, and I think that is not possible to prove either way.

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    Clovis559
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 14:33:18 (permalink)
    I'm surprised with the effort to list other forums, there was no thought or effort put into it. I gave it two seconds of thought, 20 seconds of effort and look:

    Gigabyte forums, do not have near the community that EVGa has. EVGA 30 series cards group, vs Gigabyte all Nvidia cards group....  
    Evga with more topics on the first page, and more responses, the front page only goes back 2 days tops.
    Gigabyte with less topics goes back to September 5, 2021, because next to nobody goes there. There's your answer.
     

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    ty_ger07
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 15:24:48 (permalink)
    Clovis559
    I'm surprised with the effort to list other forums, there was no thought or effort put into it. I gave it two seconds of thought, 20 seconds of effort and look:

    I am not sure what your point is nor what you are trying to prove.

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    Clovis559
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 15:32:23 (permalink)
    ty_ger07
    Clovis559
    I'm surprised with the effort to list other forums, there was no thought or effort put into it. I gave it two seconds of thought, 20 seconds of effort and look:

    I am not sure what your point is nor what you are trying to prove.



    They have less complaints on their forums first off because they have epically less people in their community. Their forums are a graveyard. Which is what the OP is talking about.
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    ty_ger07
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 15:38:22 (permalink)
    Clovis559
    ty_ger07
    Clovis559
    I'm surprised with the effort to list other forums, there was no thought or effort put into it. I gave it two seconds of thought, 20 seconds of effort and look:

    I am not sure what your point is nor what you are trying to prove.



    They have less complaints on their forums first off because they have epically less people in their community. Their forums are a graveyard. Which is what the OP is talking about.

    Hmm. Perhaps. It's really hard to compare data which isn't designed to be compared.
    Do you think comparing on a third-party site like Reddit is valuable?

    I wonder if getting off on a tangent about comparing data that isn't meant to be compared detracts from the valid concerns about the product.
    post edited by ty_ger07 - 2021/12/25 15:41:19

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    rjbarker
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 16:45:43 (permalink)
    There is definitely some kind of power delivery issue with these Cards, no doubt.
     
    For those that say "I have had my Card for xxxx months and no issues" ......that how I felt up until a "pop...followed by no signal and red light of death over PCI-E power plug #2.......after 3 months of great use......
     
    RMA was prompt.
     

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    Harriman
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 17:50:38 (permalink)
    ty_ger07
    Clovis559
    ty_ger07
    Clovis559
    I'm surprised with the effort to list other forums, there was no thought or effort put into it. I gave it two seconds of thought, 20 seconds of effort and look:

    I am not sure what your point is nor what you are trying to prove.



    They have less complaints on their forums first off because they have epically less people in their community. Their forums are a graveyard. Which is what the OP is talking about.

    Hmm. Perhaps. It's really hard to compare data which isn't designed to be compared.
    Do you think comparing on a third-party site like Reddit is valuable?

    I wonder if getting off on a tangent about comparing data that isn't meant to be compared detracts from the valid concerns about the product.



    the valid concerns are exactly that , QUITE valid ,. the comment was EVGA has more reported issues ,. it was mentioned few months back ( still looking for the damn post ) that EVGA has the lion's share of the pc gaming market , if company A. sells a million units,. and company B. sells 500k units,.. statistically , the higher failure rate reported is affected by the Volume of the product released!
    post edited by Harriman - 2021/12/25 20:28:45
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    Hoggle
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 19:35:42 (permalink)
    I think the other thing to consider is how the cards are released not just the numbers. If EVGA queue system is responsible for more cards getting into gamers hands it's going to show as a higher failure rate then another brand who has a lot of cards sitting unsold on eBay by resellers.
     
    That said I don't think I am seeing more posts of failures then I remember for the 20 series and the 10 series.
    post edited by Hoggle - 2021/12/25 19:37:02

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    Fennario
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 20:19:28 (permalink)
    Statistically invalid basis for comparison - user forums have different levels of participation and typically consist of complaints.  EVGA gets even more due to their excellent RMA and customer service (people post knowing there will be a resolution). 
     
    A proper metric would be each manufacturer's total number sold/total number RMA.
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    Harriman
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/25 20:30:58 (permalink)
    Fennario
    Statistically invalid basis for comparison - user forums have different levels of participation and typically consist of complaints.  EVGA gets even more due to their excellent RMA and customer service (people post knowing there will be a resolution). 
     
    A proper metric would be each manufacturer's total number sold/total number RMA.


    you're Absolutely right ,. and if I could find that damn post , I'd link that Information ,. will continue looking , ( I'm not sure if it was an EVGA post ,. but I KNOW it wasn't a reddit one )
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    ty_ger07
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 02:05:12 (permalink)
    9.1 million GPUs sold, and you think the tiny private company EVGA sold the majority of those? The lion's share? No way.

    I think making comparisons based on data which is purposely not available is silly, but if we must, we should use something like reddit to level the field. Look for 3090 failures on Reddit. They are EVGA, EVGA, EVGA, ... Just saying. I know it's not EVGA's fault that NVIDIA's reference design has issues, but it is something about EVGA's component selection, pushing the reference design too far, and some cheap voltage regulator choices which really bit EVGA in the butt.

    The most insulting thing about EVGA's lineup, in my opinion, is all the other problems the cards have which the RTX 20xx also had. I don't know why EVGA sometimes doesn't listen or doesn't learn.
    post edited by ty_ger07 - 2021/12/26 02:38:19

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    Michapolys
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 05:07:49 (permalink)
    It is partially EVGA at fault here, at least on cards with increased power limits compared to the reference design. The reference design also has its own share of issues.

    Unfortunately there is no one available to talk about the issue, the cause and possible workarounds.
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    python
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 05:56:21 (permalink)
    lets just agree theres an issue with the 3000 series across the board.

     
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    neteng101
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 06:42:40 (permalink)
    The FTW3 GA102 cards were flawed Day 1 - this is well known and has been proven even though there's no tacit acknowledgement from EVGA directly.  Unpacked BIOS revealed the design of the FTW3 initially was intended to be 2x8-pin and 1x6-pin PCIe power connections - this has totally led to the uneven power draw issue.  Some of the component choices are less than ideal like the use of analog VRM controllers.  All of these combined have contributed to the red LED of death - EVGA also chose to use fuses on the PCIe rails, and the bad power distribution kept blowing fuses.
     
    It was far worse for the 3090 (top end card) than the 3080 but both cards IMO suffers from the same drawbacks.  Later revisions have sought to correct these problems but the weakness of the initial design choices has crippled EVGA's ability to really move forward, a total ground up redesign probably would cost them too much.  There's other weird EVGA choices that causes problems for enthusiasts - like the odd height thermal pads.
     
    Bottom line - you can fall back on the warranty, but EVGA's cards this generation save for the Kingpin are not best in class.  XC3 cards and non GA102 are totally fine in regards to failure rates though - its the high profile top end cards failing that has raised eyebrows.
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    mwhender
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 10:53:57 (permalink)
    Please add me to the list of those who have experienced GPU failure. My RTX 3070 Ti FTW3 just died this morning. I'm glad I went with a company that has decent customer service.
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    talon951
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 12:39:00 (permalink)
    neteng101
    The FTW3 GA102 cards were flawed Day 1 - this is well known and has been proven even though there's no tacit acknowledgement from EVGA directly.  Unpacked BIOS revealed the design of the FTW3 initially was intended to be 2x8-pin and 1x6-pin PCIe power connections - this has totally led to the uneven power draw issue.  Some of the component choices are less than ideal like the use of analog VRM controllers.  All of these combined have contributed to the red LED of death - EVGA also chose to use fuses on the PCIe rails, and the bad power distribution kept blowing fuses.
     
    It was far worse for the 3090 (top end card) than the 3080 but both cards IMO suffers from the same drawbacks.  Later revisions have sought to correct these problems but the weakness of the initial design choices has crippled EVGA's ability to really move forward, a total ground up redesign probably would cost them too much.  There's other weird EVGA choices that causes problems for enthusiasts - like the odd height thermal pads.
     
    Bottom line - you can fall back on the warranty, but EVGA's cards this generation save for the Kingpin are not best in class.  XC3 cards and non GA102 are totally fine in regards to failure rates though - its the high profile top end cards failing that has raised eyebrows.




    To some extent I agree, but there are some things that don't make sense though.  A bunch of the 3090 cards use the uP9511R controller, not just EVGA.  In fact it's the most common.
     
    https://www.overclock.net/threads/official-nvidia-rtx-3090-owners-club.1753930/
     
    The power balancing might be contributing to the failures, obviously doesn't help.  But none of the cards pull enough power on any of the 8pins with even the 500w XOC to explain failures.  This definitely does not blow the 20 amp fuses as none of them get to 240w on a single 8pin (or 120w slot on the original rev of the 3090).  The only way they blow is for something else to fail (or run a 1kw bios possibly).
    #25
    jaredbyoung
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 12:44:04 (permalink)
    Fennario
    Statistically invalid basis for comparison - user forums have different levels of participation and typically consist of complaints.  EVGA gets even more due to their excellent RMA and customer service (people post knowing there will be a resolution). 
     
    A proper metric would be each manufacturer's total number sold/total number RMA.


    I think a lot of the forum participation here at the moment is due to EVGA instituting the queue system. That keeps people checking in to see how the queue is moving and having questions about how it works and all that.
    #26
    flg2010
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 13:09:24 (permalink)
    While I agree the cards have issues I can tell you from first hand experience trying to get an rma from asrock or asus is not easy…. So you better hope you don’t have an issue if you are going non evga

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    d.burnette
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 13:35:36 (permalink)
    My 3090 FTW3 Ultra failed after about a year of use. Luckily I had purchased the advanced rma on the card when I bought it, and the rma and replacement process through EVGA was very quick and pain free. It could not have gone any easier. Replacement has been doing great so far.
     
    I have been buying EVGA GPU's since the 280 card, and this was first one that ever failed on me.

    Don 
     
     
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    #28
    ObscureEmpyre
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 14:42:47 (permalink)
    I’ve been reading bad card and RMA threads for many months, but my chief complaint is more generic. The 3080 and 3080 Ti FTW3 models particularly run very hot. Yes, case cooling plays a factor in keeping the cards cool, but companies really need to start focusing on power efficiency to go along with improved performance. It’s getting to the point where water cooling is becoming a must if one doesn’t want their GPU fans sounding like a turbine jet engine when gaming or under a heavy load in general.


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    schulmaster
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    Re: Guys... I love evga.. but can we acknowledge theres big problems with the 3000 series? 2021/12/26 15:55:11 (permalink)
    ObscureEmpyre
    I’ve been reading bad card and RMA threads for many months, but my chief complaint is more generic. The 3080 and 3080 Ti FTW3 models particularly run very hot. Yes, case cooling plays a factor in keeping the cards cool, but companies really need to start focusing on power efficiency to go along with improved performance. It’s getting to the point where water cooling is becoming a must if one doesn’t want their GPU fans sounding like a turbine jet engine when gaming or under a heavy load in general.


    The fact that this thread exists falls on the engineering team, and even more so on EVGA_Jacob (a product manager in name only), for letting that team's failings bloom into this continued brand reputation decay.
    With that said, I think the fact that these air-cooled SKUS can pull 450W cant be blamed on EVGA, as they had to release BIOSes that allowed them to be competitive(with equally overwhelmed air flagships from others). Short of making FTW3s hybrid only, I don't see how any three slot air cooler can handle what these BIOSes are allowing any better. I don't think an FTW3 air-cooler without assembly faults is any worse than competing 3-slot air coolers from others, with perhaps 3090FTW3 VRAM cooling's being an exception.

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