CoercionShaman
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/30 13:32:16
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In good hands with this forum as a whole if people listen, but hey. There is a vast amount of cumulative knowledge among helpful members. Some people just want to complain and not actually resolve anything. diftow wasn't above trying things. So many components and drivers and compatibility margins to consider now that it makes it hard to troubleshoot without a group effort. I didn't do anything this round, but sometimes I am able to help!
It could have been a voltage issue in the RAM. If you used the XMP profile, that may have set it properly or simply the optimized defaults. Odd that it would have manifested itself in the way it did, but possible. Could have been the way the way the GPU was seated in the PCI slot. It could have been the alignment of the planets. Unfortunately, anything is possible.
Let us know if it stays resolved or continues. So many people here that can offer assistance if not.
I would highly recommend you add all of your system specs to include OS and any OC. I find it best to add it to my signature so I don't have to repeatedly type it in. Just go to User Control Panel, select Signature and Comments on the left, type it all in and then click Save. You will be back for something at some point even if this is fixed!
What use is knowledge if there is no understanding?~Stobaeus
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diftow
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/30 15:28:50
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CoercionShaman
In good hands with this forum as a whole if people listen, but hey. There is a vast amount of cumulative knowledge among helpful members. Some people just want to complain and not actually resolve anything. diftow wasn't above trying things. So many components and drivers and compatibility margins to consider now that it makes it hard to troubleshoot without a group effort. I didn't do anything this round, but sometimes I am able to help!
It could have been a voltage issue in the RAM. If you used the XMP profile, that may have set it properly or simply the optimized defaults. Odd that it would have manifested itself in the way it did, but possible. Could have been the way the way the GPU was seated in the PCI slot. It could have been the alignment of the planets. Unfortunately, anything is possible.
Let us know if it stays resolved or continues. So many people here that can offer assistance if not.
I would highly recommend you add all of your system specs to include OS and any OC. I find it best to add it to my signature so I don't have to repeatedly type it in. Just go to User Control Panel, select Signature and Comments on the left, type it all in and then click Save. You will be back for something at some point even if this is fixed!
Bad news, it's back.  I don't know what else to do.
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sethleigh
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/30 15:51:39
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diftow
Bad news, it's back. I don't know what else to do.
If you look at the patch notes for the Nvidia drivers that were released today, you will see the following: nvidia
Windows 10 Fixed Issues
[Fallout 4] Driver regression breaks PitBoy if Ambient Occlusion used. [1800807]
[368.69, GP104] High DPC (Deferred Procedure Call) latency after upgrading to GeForce GTX 1080. [1785539]
[372.54] Corruption when certain standard definition videos are upscaled to full screen after driver update. [1801496] Have you tried today's drivers yet to see if this video corruption problem they just fixed is your issue?
Happy EVGA customer. Affiliate Code: 0Y7-1VU-ATW2 GigaByte X570 Aorus Master, AMD Ryzen 5900x under Optimus Foundation block, 32gb G.Skill DDR4 @ 3800 MHz 14-14-14-28, EVGA 3080ti FTW3 Ultra under Optimus block, 2TB 980 Pro SSD, EVGA Supernova G6 850W PS, ASUS 34" 3440x1440p 120Hz ultrawide, Lenovo 24" 1080p secondary monitor, Win 10
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diftow
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/30 15:56:07
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sethleigh
diftow
Bad news, it's back. I don't know what else to do.
If you look at the patch notes for the Nvidia drivers that were released today, you will see the following:
nvidia
Windows 10 Fixed Issues
[Fallout 4] Driver regression breaks PitBoy if Ambient Occlusion used. [1800807]
[368.69, GP104] High DPC (Deferred Procedure Call) latency after upgrading to GeForce GTX 1080. [1785539]
[372.54] Corruption when certain standard definition videos are upscaled to full screen after driver update. [1801496]
Have you tried today's drivers yet to see if this video corruption problem they just fixed is your issue?
I just put my GTX 580 back in my machine, but yes I already tried the latest drivers. I'm going to use my 580 for the next few days. It's still powerful enough for work. If I don't see a single distortion in the next few days, then the GTX 1080 is to blame and going back. If it does distort with the 580, then I'm buying a new motherboard, cause ASUS support sucks. 
post edited by diftow - 2016/08/30 16:00:21
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sethleigh
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/30 15:59:54
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Oops, yeah and I see someone else pointed it out earlier in the thread. I missed that.
Sounds like the RMA is back on.
Happy EVGA customer. Affiliate Code: 0Y7-1VU-ATW2 GigaByte X570 Aorus Master, AMD Ryzen 5900x under Optimus Foundation block, 32gb G.Skill DDR4 @ 3800 MHz 14-14-14-28, EVGA 3080ti FTW3 Ultra under Optimus block, 2TB 980 Pro SSD, EVGA Supernova G6 850W PS, ASUS 34" 3440x1440p 120Hz ultrawide, Lenovo 24" 1080p secondary monitor, Win 10
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diftow
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/30 16:01:05
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sethleigh
Oops, yeah and I see someone else pointed it out earlier in the thread. I missed that.
Sounds like the RMA is back on.
The random timing of the distortion makes it very hard to diagnose. I have to be willing to commit 24+ hours of usage to truly diagnose. Regardless of the outcome, I'll be happy just to know what the issue finally is & thank you to everyone who has helped and continues to help. This has been a massive headache so I appreciate it :)
post edited by diftow - 2016/08/30 16:08:36
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yapchagi
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/30 22:20:22
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I think I noticed some video problems too with 372.54, so I reverted back to previous driver. Now version 372.70 just came out, but I actually don't wanna test it.
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CoercionShaman
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/31 04:53:33
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How long did you run the GPU on your mother's rig? Does she have the same physical setup as you do as far as components? Did you use the same monitor and cable with her computer? Edit: I'm not sure if you already did it, but can you also go into NVIDIA control panel and set Firefox.exe and Chrome.exe to "Prefer Maximum Performance". Humor me.
post edited by CoercionShaman - 2016/08/31 05:27:21
What use is knowledge if there is no understanding?~Stobaeus
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Cool GTX
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/31 05:30:03
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What bclock are you using - BIOS ? Set Ram voltage to mfg spec Manually in BIOS Do not Run XMP settings, run RAM at stock default speed NOTE: switch page 1-42, (EZ XMP switch) - default disabled - check this Check Device Manager - How many sound drivers are loaded, 2 ? Either run the MB sound driver OR run the Nvidia sound drive NOT both. -- remove on in Device Manager, then remove the software Run benchmark software - Heaven - use default setting with the free version --- what happens ? https://unigine.com/en/products/benchmarks/heaven Note: when Win 10 updates GPU drivers it Does Not install the full set; just what Windows thinks you need. -- Download and install the drivers yourself. -- OC software like MSI Afterburner or EVGA Precision X OC, need to be uninstalled first, then DDU drivers, then reinstall OC software - for best stability I run DDU, and custom install the EVGA / Nvidia drivers --- Only selecting PhysX and the actual GPU driver, none of the other "stuff" and select clean install. ( I do NOT load GeForce Experience software, Nvidia 3D drivers, Nvidia Sound ) -- you can load them later if you need them. Run this minimized Driver version of GPU driver & PhysX Only -- for trouble shooting
post edited by Cool GTX - 2016/08/31 10:19:22
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
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CoercionShaman
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/31 05:43:59
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Cool GTX
What bclock are you using - BIOS ?
Set Ram voltage to mfg spec Manually in BIOS
Do not Run XMP settings, run RAM at stock default speed
Check Device Manager - How many sound drivers are loaded 2 ?
Either run the MB sound driver OR run the Nvidia sound drive NOT both. -- remove on in Device Manager, then remove the software
Run benchmark software - Heaven - use default setting with the free version --- what happens ?
https://unigine.com/en/products/benchmarks/heaven
He's only having trouble in the browsers with MP4 video. You think those could manifest in that manner? We already had him do the driver manually.
What use is knowledge if there is no understanding?~Stobaeus
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Cool GTX
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/31 05:54:46
(permalink)
CoercionShaman
Cool GTX
What bclock are you using - BIOS ?
Set Ram voltage to mfg spec Manually in BIOS
Do not Run XMP settings, run RAM at stock default speed
Check Device Manager - How many sound drivers are loaded 2 ?
Either run the MB sound driver OR run the Nvidia sound drive NOT both. -- remove on in Device Manager, then remove the software
Run benchmark software - Heaven - use default setting with the free version --- what happens ?
https://unigine.com/en/products/benchmarks/heaven
He's only having trouble in the browsers with MP4 video. You think those could manifest in that manner?
We already had him do the driver manually.
Engineering troubleshooting 101 -- Back to basics is the best starting point OP thinks it is the GPU ----so, Heaven benchmark will test the GPU His reset of BIOS could have taken RAM out of XMP -- which could have changed bclock Sound driver conflicts are a bigger issue than most give credit to. Is Java & Adobe Shockwave Flash up to date, loaded with default settings ? Bios is up to date (post 26) - ( should Now be Ver. 2801)--------> what about the Chipset drivers ? If the OS, Browser and Codecs are all up to date, that would leave the GPU Driver as the suspect -- OP needs to try a different driver (newest)
post edited by Cool GTX - 2016/08/31 10:05:02
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
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CoercionShaman
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/31 06:16:31
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Cool GTX
Engineering troubleshooting 101 -- Back to basics is the best starting point
OP thinks it is the GPU ----so, Heaven benchmark will test the GPU
His reset of BIOS could have taken RAM out of XMP -- which could have changed bclock
Sound driver conflicts are a bigger issue than most give credit to.
Is Java & Adobe Shockwave Flash up to date, loaded with default settings ?
If the OS, browser and codec are all up to date that would leave the GPU - driver as the suspect -- OP needs to try a different driver (newest)
I don't discount the sound driver conflicts. I just usually see that in multiple video playback areas. RAM can always be a problem, agreed. I've just never seen it manifest itself in a single type of video. Browser plugin updates is something that I wrongfully assumed would be up to date. Valid point. Typically Firefox is good about reminding you. I was also getting ready to suggest to adjust the playback rate on the context menu as well to see if it makes a difference in conjunction with setting the browsers to "Prefer Maximum Performance". Also just considered having him disable all other players save each one and then try independently. I'm not harping, GTX, I'm always trying to learn. Others have often encountered things I haven't. I'm just looking for the reasoning. At this point he shouldn't discount any possibilities, and the fact that it ran perfectly fine on another rig would seemingly discount the GPU as the issue but rather lend toward an issue in his rig.
What use is knowledge if there is no understanding?~Stobaeus
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Cool GTX
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/31 06:30:26
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I've learned from decades of Industrial Automation: "When you do not know what Is Wrong, find out what It is Not wrong"  Learning how to find the answer is much more important than knowing the answer.  Insanity: Do the same thing over and over; but, expect different results 
post edited by Cool GTX - 2016/08/31 06:52:06
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
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Cool GTX
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/08/31 06:34:45
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CoercionShaman
Cool GTX
Engineering troubleshooting 101 -- Back to basics is the best starting point
OP thinks it is the GPU ----so, Heaven benchmark will test the GPU
His reset of BIOS could have taken RAM out of XMP -- which could have changed bclock
Sound driver conflicts are a bigger issue than most give credit to.
Is Java & Adobe Shockwave Flash up to date, loaded with default settings ?
If the OS, browser and codec are all up to date that would leave the GPU - driver as the suspect -- OP needs to try a different driver (newest)
I don't discount the sound driver conflicts. I just usually see that in multiple video playback areas.
RAM can always be a problem, agreed. I've just never seen it manifest itself in a single type of video.
Browser plugin updates is something that I wrongfully assumed would be up to date. Valid point. Typically Firefox is good about reminding you. I was also getting ready to suggest to adjust the playback rate on the context menu as well to see if it makes a difference in conjunction with setting the browsers to "Prefer Maximum Performance". Also just considered having him disable all other players save each one and then try independently.
I'm not harping, GTX, I'm always trying to learn. Others have often encountered things I haven't. I'm just looking for the reasoning.
At this point he shouldn't discount any possibilities, and the fact that it ran perfectly fine on another rig would seemingly discount the GPU as the issue but rather lend toward an issue in his rig.
No worries,  I did read the OP through to my first post, seemed to be stuck in a loop.... so I jumped in Could be as basic as GPU sag / large GPU not secured perpendicular to MB, it then pulls-out ever so slightly of PCIe slot
post edited by Cool GTX - 2016/08/31 09:54:22
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
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diftow
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/09/01 12:58:46
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So a recap. I had a GTX 580 with this motherboard for 2 years without an issue. When I got the 1080, I gave the 580 to my mother.
Given the issues, I switched the GPUs so that I have the 580 & now she has the 1080.
After over 24 hours, I haven't experienced a single distortion/glitch in video playback with my 580.
I even set my BIOS settings back; 1866 Dram frequency, disabled CPU turbo-mode, etc. & still no issues.
My PSU is new and was ordered with the 1080, so I did consider it along with the motherboard as an issue, but the 580 draws more power than the 1080.
The 580 is 8+6 pin, 1080 is only 8 pin. I reckon if it was my PSU or my PCI-E slot on my motherboard, the 580 would be acting up too, but it isn't.
I think this might be enough evidence to place the blame on the 1080, but now that I've tested my machine with my old GPU for 2 days, I will remote control the other computer for 24 hours and see if the issue happens. If it doesn't, I'll be really confused.
The 1080, when it was in my desktop for the 2nd time, was with BIOS reset, wiped SSD + reinstalled windows & well-seated. The issue still manifested 2-3 hours into using the computer.
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diftow
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2016/09/03 19:45:26
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The GTX 580 had no issues for 72 hours in this computer. Though I did not test the GTX 1080 on the other computer as thoroughly, it appeared to have no issues for a long enough time that I think it is safe to assume the video issue only happens when the 1080 is in my computer. So now I'm very confused, IDK what to do. The issue only happens when the 1080 is specifically in THIS computer. When the 580 is in this computer, no issues. The 1080 works fine in another computer as far as I can tell. EDIT: I pulled my motherboard battery out, and I re-flashed BIOS to the latest revision. The distortion isn't going away. I don't understand why this is happening. >:( F--- it. I reopened the RMA. Tired of this v_v If the replacement doesn't resolve the problem, I'll just buy an EVGA motherboard, cause ASUS support is terrible.
post edited by diftow - 2016/09/03 21:35:30
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vinnybobdog
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2017/03/10 12:54:49
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I know this is old but did you figure this out? I had the *same* issue with a 1050, returned it for a card from a different vendor and moved up to a 1050ti (thinking I had some weird incompatibility with that card and the Z97-A) , same issue with the 1050ti : ( - Swapped out PSU
- Onboard gpu is fine
- older discrete GPU is fine
The commonality I have with you, the Z97-A.....Everything is fine save for video playback, playing 4K content seems to trigger it the issue at faster clip... I have found two other threads reporting the same issue, the commonality with those, the Z97-A + an nvidia 10X pascal card... crappy indeed, so did you figure this out or move to a new board?
post edited by Sajin - 2017/03/10 13:00:51
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Sajin
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2017/03/10 13:02:06
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Totter4711
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Re: Getting strange video distortion when using GTX 1080, but not when using CPU graphics.
2017/07/12 00:41:00
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I know this is an old thread, but I had the exact same problem and was following all the suggestions to no avail. In the end I resorted to desperate measures and read the manual for my motherboard (ASUS Z87 deluxe). I had used the second PCIe16 slot for my card, beacuse it was easier to mount the card in that slot. In the manual ASUS recommends using the PCIe16 slot closest to the CPU when running a non-SLI setup. So I changed the PCIe slot for the card and the problem was solved for me.
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