Best timing ever -.- I've just brought both cards to the postal office to send them back to EVGA ....

This is Kind of unfair.... They lied to me 2 times now ... Last week at m first call at the hotline I was asking if there is any way to flash the cards bios -.- the answer was "no way sorry"...
2nd lie... they told me they are testing these cards before selling....especially the RMA cards before they go out ! 
 
Thank you EVGA for one of my best experiences with graphic card brands 

Sorry but keep your faulty cards yourself, and so do with your lies...
 
I won't ever buy or recommend an evga product again ...

Last post of me ... Enjoy your cards

karel1710
This is Kind of unfair.... They lied to me 2 times now ... Last week at m first call at the hotline I was asking if there is any way to flash the cards bios -.- the answer was "no way sorry"...
2nd lie... they told me they are testing these cards before selling....especially the RMA cards before they go out ! 
 
Thank you EVGA for one of my best experiences with graphic card brands 

Sorry but keep your faulty cards yourself, and so do with your lies...
 
I won't ever buy or recommend an evga product again ...

Last post of me ... Enjoy your cards

I am sorry to hear you have your cards already shipped! CS was not lying about this, at the time you contacted them we had not been aware of that issue! We have to apologize for all circumstances you have because of that issue!
Did you get the offer of a UPS Pick Up or did you pay yourselv for shipping? 

EVGATech_DominikU

karel1710
This is Kind of unfair.... They lied to me 2 times now ... Last week at m first call at the hotline I was asking if there is any way to flash the cards bios -.- the answer was "no way sorry"...
2nd lie... they told me they are testing these cards before selling....especially the RMA cards before they go out ! 
 
Thank you EVGA for one of my best experiences with graphic card brands 

Sorry but keep your faulty cards yourself, and so do with your lies...
 
I won't ever buy or recommend an evga product again ...

Last post of me ... Enjoy your cards

I am sorry to hear you have your cards already shipped! CS was not lying about this, at the time you contacted them we had not been aware of that issue! We have to apologize for all circumstances you have because of that issue!
Did you get the offer of a UPS Pick Up or did you pay yourselv for shipping? 

i said it was my last post, but i changed my mind. Not because of the apologize. The reason is that UPS was not able to pickup the pakage from my neighbour i left it.
So i still got one of my cards, its the one from EVGAs RMA...
 
I'd like to say, that after i wrote a really long email as i mentioned before today in the morning. I got allready an answer for my complains, but the answer of the CS is not satisfying me at all.
I feel like they didn't even read my complains.... 
Just an example, i wrote i got 2 broken cards, what should i do now? And that i got a lot of fuel coast and time spend on this to figure out.
The answer was not like "hey you get some % discount on your next shopping at our store" no it was like : "let us know, when the card arrive and if it is working" . Did they even read that the card will be picked up today ? i dont think so....
Its frustrating, like i wrote an email to a big white wall.... at least the effectivity of the answer was the same....
 
Allright, i'll give this a last chance. Dominik did you really asking me about if i was paying for the shipping ? Even if i was, this would be the lowest of all cost i got caused by this graphic cards.
 
I think i am so disappointed because i set my expectations really high on EVGA because of all recommendations of the brand EVGA.
 

Looseratwork
yea thats kind of lame for any CS not to deal, but i dont expect much with any company these days
they just dont need to fight for their customers anymore, thanks to the interwebs, online shopping and product reviews etc.

My words :D but i got evga recommended by so many people that is why my expectations were to high :P
I've even recommended the cards by myself without even having experience on them, just by sharing the experience of a few friends.... *lawl*
So i've been one of these people making it possible, that companies don't have to fight for customers *slapping myself* :P
I should have know it better... i am dealing with this kind of incompetence every day at work in the IT industry
 

Looseratwork
i'm just wondering if these cards dont get tested after the fact of putting the ek block on them?
since we dont use the same hardware anywhere else it seems quite like an universal problem?
 

If they would have been testing it and not only telling lies like they did on the phone by telling me "...8-24 hours testing..." they would not run into problems like this ! 
And i am really sure they do not testing them after putting the EK Block on top... We all have tested our cards at different hardware, chipset, bios, ram, psu and cpu... so this is an universal problem. 
 
 

Looseratwork
btw: still no response to my mail ...

yeah, me neither got a mail... my patients is still close the end...
 
 
Btw. i have been asking for an email adress of the quality assurance of EVGA --> answer: "please contact the normal Email adress which you can find on our website"
So did I... and where can i complain about the guys i send my complainations to ? :D 
I think the recommendations of other people and their advertisement for EVGA products makes it even possible not having a quality management at all :D they are simple that good at what they are doing that they don't need useless things like QA ;-)
 
 
 

RSkjold
I have the same problem, with a Corsair AX1200 and Maximus VII formula.
When through all the stuff OP did. Went and bought another card and it booted up normally the first time.
 
Glad to know im not alone.
 
Must be faulty batch?
 
(ah also missed page 2)

Lucky one ;D i have just reserved one at caseking again, to be sure to get one if they get on stock again...
But still hoping to get an email reply soon and also that the bios flash will work. This would save a few days of compared to rma it again... 

jup just for a second from the support with the bios file

You should ask support to be sure but when I ever got a BIOS to flash from EVGA the installer was included in the zip file. The only difference with Maxwell 900 series boards that I am aware of is that they need to be disabled in Device Manager before flashing. If the installer/flash utility is not included then you can use this tutorial here that I used: http://www.overclock.net/t/1523391/easy-nvflash-guide-with-pictures-for-gtx-970-980
 

Let me know if you have any problems. When I wanted matching BIOS on both of my MSI GTX-980 Gaming 4G video boards, Svet at MSI forums sent me the new BIOS with a complete installer package that flashed my boards for me. I still had to disable them first using my Device Manager. I'll make it available to you through my OneDrive account but I'll have to delete the MSI .rom file first so you don't accidentally flash that onto a EVGA board. After that you'll need to 'Rename' your BIOS from EVGA to '114.rom' and paste it into the folder to make it work for you. Good luck, I hope the new BIOS fixes things for you.

Teppo85
my hydrocopper works with this bios update!
 

That's good news. That's sure to give some hope for the rest of the owners in the community out there having problems.

yeaaah :D *jumping around* my card awake to life :P 
 
Now you can laugh.... i put accidently all my 1/4" caps from evga into the card i allready send back to the reseller xD yay 
I had to use the 5€ per cap bitspower ones i got left :D
 
Lets see if they have some for me tomorrow, i'll visit the rma center myself in person and say thank you for the freaking out new bios xD

Looseratwork
and how the hell did u manage to flash the card?
i still can't bypass that b2 code (since the system wont post with the 980ti installed).
 
i managed to disable the pcie port the card sits in, so i could boot into windows.
ran nvflash, re-enabled the card, but then i get this (see pic.)
 
so .. how to flash a card without any index number?
 
please help :(
 
[€dit] google is not much help sadly

Doh.

Looseratwork
well thats not helpful

I'm guessing the 980 ti is in the first pci-e slot closest to the cpu? If so, switch the 660 around with the 980 ti and retry.

Looseratwork
damnit ... if thats the only problem i'm gonna scream so mad ...
 
[edit] cant decide between hating myself and lovin you ... of'c thats been the only problem i was having ...
 
all seems fine now

Same Problem here
980 ti Hydrocopper dont start
need a link for new bios file