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GTX 580 crashing only in DX 10 games?

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txsouthpaw
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 4:25 AM (permalink)
My first 580 was an Nvidia OEM model that ran a stock clocks of 772 MHz...etc. on 1038 mV. It never had a problem w/ JC2. Flash forward to today, as I now run an EVGA 580 that freezes regularly in JC2 and it runs at the same clocks w/ a default voltage of 1025 mV. There may be some credence to the voltage idea. I also obtained a certain level of stability by forcing triple buffering in the control panel as well as disabling V sync and motion blur in JC2.

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hawk269
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 4:26 AM (permalink)
argh_sli

hawk269

Yeah this is still happening to me.  I have my cards overclocked and can run any game under teh sun sun in DX11 or DX9 with no issues for hours and hours...but put it to DX10 and withing 10-15 minutes I get a crash.  I have 2 580's one I got at the beginning of the year which crashed in DX10.  Just got a second card last week and tested it alone in DX10 and the same thing.

My voltage is good as I said I can play any game in any mode other than DX10.  Even running Unigine for over 2 hours I dont get a crash and that really pushes the GPU.  I wish EVGA would say something about this issue or for them to go to Nvidia about it.  I have some DX9/DX10 games that look so much better in DX10, but I cant play them due to the crashing.




my gtx 580 is from the first batches released. 

when did you get the second gtx 580?  have you tried applying 12+ milliamp of voltage at stock clocks and test again?  the voltage increase should stabilize the card.
i just borrowed a vanila gtx 570 and this card does not crash.  it was recenly purchased and its by galaxy brand.

lets keep this thread alive.  i think we deserve a bios reflash from evga to up the voltages by 12 miliamps instead of rma'ing these cards for nothing! 

I got the second card last week....so it is one of the newer ones since it came with high flow bracket and instead of tork screws they used regular screws with it.  I am not sure what else to do about this.  I dont think RMAis the answer since I have 1 card that I got in early January and the 2nd one just last week and they both do the same thing with DX10 games. 
 
Further information.  On my original build, I used had an AMD processor, SLI MB by ASUS, 850W PSU..basically a totally different system than the one in my sig and it still crashes.  I know many will say try this part of that part, but the new build all my parts were updated etc...so I know it is not something with my components.  Obviously with a new build a fresh install of drivers and Windows was done, so it is not that as well.
 
I personally think there is something in the 580's that is causing this, not sure what..but I heard of otehrs that do not have this problem, so I am really at a loss about this.  Part of me wishes I would of gone with the 590 instead of 2 580's since I have not heard this problem with the 590's.   I would of lost some power, but at least I could play my DX10 games as they were designed.
 
Nvidia's and EVGA's silence even after being emailed by several people is really a concern.  I love EVGA and still stand behind them, but if something is not resolved or they do something I am done with them.  I spent close to $1400.00 on EVGA products in the last 6 months, that is alot of money and it would be nice for some acknowledgment from someone at EVGA.
 

-Hawk269
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squall-leonhart
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 4:36 AM (permalink)
I also obtained a certain level of stability by forcing triple buffering in the control panel as well as disabling V sync and motion blur in JC2.

 
Triplebuffering doesn't work on D3D via the CPL, its opengl only; and D3Doverride adds additional frames to the flipqueue which adds more lag to JC2.
 
JC2 is best played with a 30-40fps frame limit.

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txsouthpaw
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:06 AM (permalink)
squall-leonhart

I also obtained a certain level of stability by forcing triple buffering in the control panel as well as disabling V sync and motion blur in JC2.


Triplebuffering doesn't work on D3D via the CPL, its opengl only; and D3Doverride adds additional frames to the flipqueue which adds more lag to JC2.

JC2 is best played with a 30-40fps frame limit.

 
Right on. After a bit of crashing I became willing to try anything but your insight sounds good to me. 

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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:09 AM (permalink)
JC's engine is pretty bad, the game timing is somewhat synced to the framerate (typical of a console port.... which is odd given it was designed for pc), so things move in slow motion as the framerate drops well under the vsync and can suddenly go turbo when it increases suddenly as well.
 
The frame rate cap to 30 resolves this as well as reducing input lag when using vsync.

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txsouthpaw
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:15 AM (permalink)
So I should be able to remedy the problem solely by implementing a frame rate cap in the Nvidia Control Panel of 30-40? That's it?

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squall-leonhart
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:18 AM (permalink)
no, you set it as a command line argument in the game shortcut or steam launch options
 
/frameratecap=, default: disabled Allows you to cap your framerate at what every value you want.


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argh_sli
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:23 AM (permalink)
this gtx 570 i borrowed is factory set to 1012 V.  my gtx 580 is set to 1013 V. 
if i compare the two it is clear the gtx 580 should have been flashed with a little more voltage.  from my testing this appears to be true.
 
i am now forced to keep afterburner running in the background to force a voltage bump to 1025 V, even though i am at stock clocks.  i am at the mercy of software here and need to ensure that msi afterburner is running to force the adjusted voltage before i play a particular game.
 
it has always been a puzzle to me as to why certain games crashed (with the same type of crash on every occasion) while others never did.  i never bothered to compare what direct x version they were but now that i am it all makes sense.
 
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argh_sli
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:25 AM (permalink)
hawk269

argh_sli

hawk269

Yeah this is still happening to me.  I have my cards overclocked and can run any game under teh sun sun in DX11 or DX9 with no issues for hours and hours...but put it to DX10 and withing 10-15 minutes I get a crash.  I have 2 580's one I got at the beginning of the year which crashed in DX10.  Just got a second card last week and tested it alone in DX10 and the same thing.

My voltage is good as I said I can play any game in any mode other than DX10.  Even running Unigine for over 2 hours I dont get a crash and that really pushes the GPU.  I wish EVGA would say something about this issue or for them to go to Nvidia about it.  I have some DX9/DX10 games that look so much better in DX10, but I cant play them due to the crashing.




my gtx 580 is from the first batches released. 

when did you get the second gtx 580?  have you tried applying 12+ milliamp of voltage at stock clocks and test again?  the voltage increase should stabilize the card.
i just borrowed a vanila gtx 570 and this card does not crash.  it was recenly purchased and its by galaxy brand.

lets keep this thread alive.  i think we deserve a bios reflash from evga to up the voltages by 12 miliamps instead of rma'ing these cards for nothing! 

I got the second card last week....so it is one of the newer ones since it came with high flow bracket and instead of tork screws they used regular screws with it.  I am not sure what else to do about this.  I dont think RMAis the answer since I have 1 card that I got in early January and the 2nd one just last week and they both do the same thing with DX10 games. 

Further information.  On my original build, I used had an AMD processor, SLI MB by ASUS, 850W PSU..basically a totally different system than the one in my sig and it still crashes.  I know many will say try this part of that part, but the new build all my parts were updated etc...so I know it is not something with my components.  Obviously with a new build a fresh install of drivers and Windows was done, so it is not that as well.

I personally think there is something in the 580's that is causing this, not sure what..but I heard of otehrs that do not have this problem, so I am really at a loss about this.  Part of me wishes I would of gone with the 590 instead of 2 580's since I have not heard this problem with the 590's.   I would of lost some power, but at least I could play my DX10 games as they were designed.

Nvidia's and EVGA's silence even after being emailed by several people is really a concern.  I love EVGA and still stand behind them, but if something is not resolved or they do something I am done with them.  I spent close to $1400.00 on EVGA products in the last 6 months, that is alot of money and it would be nice for some acknowledgment from someone at EVGA.



at stock, what voltages are both cards set to, both older and newer?  are the cards vanila or OC version?
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txsouthpaw
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:25 AM (permalink)
squall-leonhart

no, you set it as a command line argument in the game shortcut or steam launch options

/frameratecap=, default: disabled Allows you to cap your framerate at what every value you want.


So an example would be:
 
"/frameratecap=35"    ????
 
Sorry, I'm noobish to this and I appreciate your help.

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squall-leonhart
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:30 AM (permalink)
txsouthpaw

squall-leonhart

no, you set it as a command line argument in the game shortcut or steam launch options

/frameratecap=, default: disabled Allows you to cap your framerate at what every value you want.


So an example would be:

"/frameratecap=35"    ????

Sorry, I'm noobish to this and I appreciate your help.


without the "'s yeah that would be it.

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#41
squall-leonhart
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 5:46 AM (permalink)
argh_sli

this gtx 570 i borrowed is factory set to 1012 V.  my gtx 580 is set to 1013 V. 
if i compare the two it is clear the gtx 580 should have been flashed with a little more voltage.  from my testing this appears to be true.

i am now forced to keep afterburner running in the background to force a voltage bump to 1025 V, even though i am at stock clocks.  i am at the mercy of software here and need to ensure that msi afterburner is running to force the adjusted voltage before i play a particular game.

it has always been a puzzle to me as to why certain games crashed (with the same type of crash on every occasion) while others never did.  i never bothered to compare what direct x version they were but now that i am it all makes sense.



  its not directly set to 1013. that 1013 is the voltage the card negotiates via Vcc signalling during post, which is anywhere between 1.0000 V - 1.0625 V on the vanilla and SC models, and 1.0005 V - 1.0880 V on the hydro coppers.
 
However, and this is directly aimed at EVGA product managers
 
ASUS have discovered this same issue in the last month and a half or so and have corrected the issue by increasing the min vid to 1.0250 on their parts clocked higher than reference.
post edited by squall-leonhart - Sunday, April 10, 2011 5:51 AM

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#42
hawk269
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 7:38 PM (permalink)
argh_sli

hawk269

argh_sli

hawk269

Yeah this is still happening to me.  I have my cards overclocked and can run any game under teh sun sun in DX11 or DX9 with no issues for hours and hours...but put it to DX10 and withing 10-15 minutes I get a crash.  I have 2 580's one I got at the beginning of the year which crashed in DX10.  Just got a second card last week and tested it alone in DX10 and the same thing.

My voltage is good as I said I can play any game in any mode other than DX10.  Even running Unigine for over 2 hours I dont get a crash and that really pushes the GPU.  I wish EVGA would say something about this issue or for them to go to Nvidia about it.  I have some DX9/DX10 games that look so much better in DX10, but I cant play them due to the crashing.




my gtx 580 is from the first batches released. 

when did you get the second gtx 580?  have you tried applying 12+ milliamp of voltage at stock clocks and test again?  the voltage increase should stabilize the card.
i just borrowed a vanila gtx 570 and this card does not crash.  it was recenly purchased and its by galaxy brand.

lets keep this thread alive.  i think we deserve a bios reflash from evga to up the voltages by 12 miliamps instead of rma'ing these cards for nothing! 

I got the second card last week....so it is one of the newer ones since it came with high flow bracket and instead of tork screws they used regular screws with it.  I am not sure what else to do about this.  I dont think RMAis the answer since I have 1 card that I got in early January and the 2nd one just last week and they both do the same thing with DX10 games. 

Further information.  On my original build, I used had an AMD processor, SLI MB by ASUS, 850W PSU..basically a totally different system than the one in my sig and it still crashes.  I know many will say try this part of that part, but the new build all my parts were updated etc...so I know it is not something with my components.  Obviously with a new build a fresh install of drivers and Windows was done, so it is not that as well.

I personally think there is something in the 580's that is causing this, not sure what..but I heard of otehrs that do not have this problem, so I am really at a loss about this.  Part of me wishes I would of gone with the 590 instead of 2 580's since I have not heard this problem with the 590's.   I would of lost some power, but at least I could play my DX10 games as they were designed.

Nvidia's and EVGA's silence even after being emailed by several people is really a concern.  I love EVGA and still stand behind them, but if something is not resolved or they do something I am done with them.  I spent close to $1400.00 on EVGA products in the last 6 months, that is alot of money and it would be nice for some acknowledgment from someone at EVGA.



at stock, what voltages are both cards set to, both older and newer?  are the cards vanila or OC version?


I will have to reset my overclock to see.  They both are Vanilla cards, currently at an overclock of 850, cant remember what I set volatage at.  But really puzzles me, if it is not getting enough voltage as some have suggested, why is it they dont crash while playing in DX11?  DX11 is much more demanding than DX10, so it if is crashing due to not enough voltage in DX10, should it not crash in DX11 as well? 
 
My original 580 I had OC to 950 with zero issues in every game, in every mode with the exception of DX10.  So, I am really weary that it is a volatage issue since DX11 is pushing the cards more than DX10 does.
 

-Hawk269
>>>View Mod-Rigs to the left for System Specs<<<
#43
txsouthpaw
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Re:GTX 580 crashing only in DX 10 games? Sunday, April 10, 2011 8:09 PM (permalink)
Implementing the frame rate cap in steam options has fixed my problems w/ crashing in JC2. I am able to run it w/ all features maxed and motion blur on.

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