An Ultimatum, how's that working out for you?

Subject: Follow-Up on RTX 3090 FTW3 ULTRA GAMING Power Limit Issue

Dear EVGA Support Team,

Thank you for your response and for clarifying NVIDIA’s TDP specification for the RTX 3090 FTW3. I understand that the 350W power draw is within the official specification, but I would like to address the following concerns:

1. Advertised Features vs. Real-World Performance:

While the card meets the base TDP specification, the 420W power consumption value is not just an overclocking expectation but rather a feature embedded in the card’s BIOS settings (94.02.26.48.15/16, as shipped). EVGA markets the card with these higher power limits, allowing enthusiasts to utilize the card's full potential. However, despite exhaustive testing across multiple benchmarks and stress tests, the card has consistently failed to reach this advertised power draw.

2. Previous RMA History:

This is the third card I’ve received through the RMA process:

The first card had a different issue requiring replacement.

The second card was unstable at higher frequencies, rendering it unsuitable for consistent use.

The current card exhibits a power limitation issue, failing to utilize the full capability advertised by EVGA for the RTX 3090 FTW3 model.


3. Workload and Expectations:

As a professional who relies on high-performance hardware, I purchased this card based on its ability to handle workloads that require peak GPU performance, including 24GB VRAM utilization and overclocking headroom. While I understand variance among cards, this consistent underperformance compared to the advertised potential directly affects my ability to meet workload demands.

Request for Resolution:

Given the circumstances, I kindly ask for one of the following:

1. A replacement upgrade to an RTX 3090 Ti card, which resolves similar issues for other users and offers a more reliable performance envelope.


2. A refund or settlement, as the card is not performing as expected and repeated RMA processes have not resolved the issue.



I appreciate EVGA’s continued support and hope we can find a solution that aligns with the product’s original value and purpose. Please let me know if further clarification or testing is required on my end.

Best regards,

Your expectations are unreasonable, the card is working within the specs.  They are not going to give you an upgrade to a different card, nor will they refund you.  Be happy you have a working card.  You can always sell it and get something else, but that one may not meet your expectations either.