Any way to get a summary without watching an hour long video?

Over at Techpowerup:

I'll take a crack at it.



- Predatory loans prices similar to a 103% APR loan with no ownership of the product. It is illegal for known predatory loaners to even offer this level of APR in the US under usury laws. The analogy here is you could take a predatory loan to buy the PC and it would cost significantly less than their subscription service, and you would own the PC in the end.

- False advertising. For example, "no cancellation fees" when there are cancellation fees. "Bleeding edge" when it's 4 generations old. Partnerships with influencers state you can get $3000 PCs for 'only' $120/month but the $120/month is actually for computers worth ~$1500. Their partnered videos and website claim otherwise.

- Inaccurate performance metrics; they have FPS numbers that are guaranteed to be within 10% of their own numbers but some of the numbers are inaccurate. For example, a 4070 Ti Super has the same numbers as a 4070 Ti, all else being equal other than slightly slower ram.

- Bait and switch-like tactics. The parts change between switching from "Buying" and "Subscribe." The assumption here is switching between these two options shouldn't change the parts when they are on the same page and a quick toggle, but it does. An example of this is a 7600X becoming a 5600X while switching between "Buy" and "Subscribe."

- Extremely burdensome (on the consumer) subscriber agreement. Legalese like "Materially similar condition," "Original packaging," and "All reasonable efforts" not being defined.

- Excessive limits on their own liability. According to their subscriber agreement, you waive your right to sue for any damages or liability caused by their device. For example, if their computer catches fire like the H1 riser fiasco, you would not be able to sue for damages.

- Privacy concerns regarding how NZXT handles data on the storage if you return the computer without wiping it. In the subscriber agreement, you granted them a "non-revocable, perpetual, non-exclusive, worldwide licence" to everything on the storage device.

- Billing disputes must be disputed within 60 days according to the subscriber agreement. You forfeit the right to dispute after 60 days. There are also no defined limits to their own hypothetical billing 'mistakes.'

Caveat emptor ..... "let the buyer beware"
 
 
Now change that to Caveat renter  ......."Let the renter beware"
 
No surprises that if you just flat-out believe everything the "online influencers say" & don't do your homework or take the time to read & comprehend the terms/contract, you're probably not going to like the results.
 
Will NZXT actually capitalize on data left on the machine?  or is that just a fancy way of dodging any responsibility for what happens to data on returned machines?  Could be as simple as NZXT selling old hardware & any data left on it, is on it.  Also. I'd imagine that NZXT does not want anyone says, "hey I need my files back from a machine I returned"

You would think companies would do the right thing under a rental program. Well, of course they can't. 

SmookinJoe
NZXT could of done a great job of renting to own. Made lots of money and gotten rid of their inventory.
No cause for concern.
But since they did the unthinkable they will have to deal with the consequences.
Great job on the part of Gamer's Nexus!
It was really funny to watch...

Yeah I was like "hour long video? Ouch" but after watching Jay's first I decided to go ahead, and then it was like oh wow it's over already.  It was like getting pulled into a movie or something that you just can't stop watching, except somehow the plot is real.