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RTX 3060 XC 12GB DP Issue

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Richma
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2022/08/15 11:15:30 (permalink)
Hello, first sorry if my english is bad

I have EVGA 3060 12gb, yesterday i was try to use my second monitor in DisplayPort but it start blinking severals times, after 30-40mins, my monitor completely lost connection with DP

My pc config.
Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz   3.60 GHz
GPU: EVGA Nvidia RXT 3060 12gb
RAM: 32gb
Motherboard: BIOSTAR Group H510MH 2.0 (U3E1)

Edit:
I was contact with NVIDIA support
First they told me that  Nvidia DisplayPort Firmware Updater is not support 3060
2nd they told me to unplug the GPU from CPU and than plug it agains
Still same, DP is not working



post edited by Richma - 2022/08/15 11:17:07
#1

21 Replies Related Threads

    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/15 12:36:03 (permalink)
    So your first monitor has no issues? Did you try using the same gpu dp output & dp cable with your second monitor to see if the issue is a faulty dp cable/gpu dp output?
    #2
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/15 12:42:34 (permalink)
    Sajin
    So your first monitor has no issues? Did you try using the same gpu dp output & dp cable with your second monitor to see if the issue is a faulty dp cable/gpu dp output?

    The monitor is work perfect, i try with 2 new cables and and one more monitor. The problem is not from cable or monitor, back to GPU
    #3
    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/15 12:59:38 (permalink)
    So then it sounds like the gpu output on card is the issue. Your card has three dp outputs, so simply try another one. Are the cables you’re using vesa certified?
    #4
    kraade
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/15 13:13:31 (permalink)
    Should be able to use any port , I would look in Windows multiple monitor setup. Establish the multiple monitors in windows before opening the Nvidia control panel, I have had problems with Windows doing what ever it wants with my monitors, I had to play with it a bunch on my last install to get it right.
    #5
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/15 13:34:59 (permalink)
    Sajin
    So then it sounds like the gpu output on card is the issue. Your card has three dp outputs, so simply try another one. Are the cables you’re using vesa certified?

    Try it already :?
    kraade
    Should be able to use any port , I would look in Windows multiple monitor setup. Establish the multiple monitors in windows before opening the Nvidia control panel, I have had problems with Windows doing what ever it wants with my monitors, I had to play with it a bunch on my last install to get it right.

    Didnt get it, can you explain

    Is it possible im missing any setting about multi display, smth with bios or anything ? I take that GPU before 6m and never use DP till yesterday
    post edited by Richma - 2022/08/15 13:42:17
    #6
    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 02:53:35 (permalink)
    Richma
    yesterday i was try to use my second monitor in DisplayPort but it start blinking severals times, after 30-40mins, my monitor completely lost connection with DP

    Your comment says your first monitor works without issues, but your second does not. Is this correct? If yes, then your second monitor is clearly the issue here.
     
    #7
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 03:03:57 (permalink)
    Sajin
    Richma
    yesterday i was try to use my second monitor in DisplayPort but it start blinking severals times, after 30-40mins, my monitor completely lost connection with DP

    Your comment says your first monitor works without issues, but your second does not. Is this correct? If yes, then your second monitor is clearly the issue here.
     

    I mean every monitor that i put in DP is not working, if i switch it to hdmi its working fine
    #8
    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 03:32:09 (permalink)
    Oh, ok. So your dp cables are vesa certified?
    #9
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 05:00:47 (permalink)
    Sajin
    Oh, ok. So your dp cables are vesa certified?

    Im not sure have to check it later.

    Edit: yea it is
    post edited by Richma - 2022/08/16 07:44:57
    #10
    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 13:24:45 (permalink)
    Ok, so then it sounds like the dp outputs on your card are bad, or the dp inputs on all your monitors are bad.
    #11
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 14:30:20 (permalink)
    Sajin
    Ok, so then it sounds like the dp outputs on your card are bad, or the dp inputs on all your monitors are bad.

    Maybe first one bcoz monitors are working fine on other pc |
    I was read smth about bios update, but not sure how to make it
     
    #12
    Sajin
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    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 15:50:17 (permalink)
    Sajin
    Try this…

    This tool is not support any card over 1080 as i remember when i talk with nvidia support yesterday
    #14
    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 15:54:03 (permalink)
    In the link it says it’s for 3080 ti and 3060.
    #15
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/16 22:39:19 (permalink)
    Sajin
    In the link it says it’s for 3080 ti and 3060.


    Okey i will try it later, but what about the bios update?
    #16
    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/17 00:32:05 (permalink)
    Richma
    Sajin
    In the link it says it’s for 3080 ti and 3060.


    Okey i will try it later, but what about the bios update?

    I'm guessing you want to update the video card bios aka vbios. You can use evga precision x1 to update your vbios if an update is available.
    #17
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/17 05:19:21 (permalink)
    Sajin
    Richma
    Sajin
    In the link it says it’s for 3080 ti and 3060.


    Okey i will try it later, but what about the bios update?

    I'm guessing you want to update the video card bios aka vbios. You can use to update your vbios if an update is available.

    Alright, i will update vbios later, first i will try tool that you send me, than vbios update and if its not working i will give it back for warranty

    I will edit the post what is happening. But i think maybe i need to give it back for warranty bcoz 3060,3070 and 3080 have this common problem with DP
    post edited by Richma - 2022/08/17 05:20:43
    #18
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/17 08:27:57 (permalink)
    Im not find where i can update vbios in this software
    #19
    Sajin
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/17 13:38:02 (permalink)
    In the software look for the re-bar menu. It should be located just to the right of the power menu.
    #20
    EVGATech_MatthewC
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/17 15:56:56 (permalink)
    Hi Richma, you mention in one of your posts that 3060, 3070 and 3080 have DP issues, are these your cards or just what you've heard about these cards? If it's only this card you are having issues with, and updating the VBIOS doesn't resolve the issue, try another PCIE port or another system if possible

    You can also reach EVGA support Monday-Friday 9am-6pm pacific at 1 888 881 3842, or anytime via email at support@evga.com
    #21
    Richma
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    Re: RTX 3060 XC 12GB DP Issue 2022/08/18 09:49:59 (permalink)
    EVGATech_MatthewC
    Hi Richma, you mention in one of your posts that 3060, 3070 and 3080 have DP issues, are these your cards or just what you've heard about these cards? If it's only this card you are having issues with, and updating the VBIOS doesn't resolve the issue, try another PCIE port or another system if possible

    You can also reach EVGA support Monday-Friday 9am-6pm pacific at 1 888 881 3842, or anytime via email at


    one of nvidia moderator was mention in post with the same problem like me. He wasnt talk for EVGA, he talk for all 
    #22
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