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Missing the cable

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GeraldWelch
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2022/06/11 11:12:31 (permalink)
Hi everyone, I bought the Nu Audio Pro last year but my motherboard PCI slot was bad so I couldn't use it. I just upgraded to a new motherboard and can't find the connector between the main card and the secondary audio card.
I believe that is why the RGB on the card doesn't light up, is that right or is it something that should automatically light up?
I asked eVGA to buy a cable and they said, "We don't have one, check back in a month". At least let me know what it is!
Anyone here know what's going on?
 

post edited by GeraldWelch - 2022/06/11 12:17:59
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    jll544
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    Re: Missing the cable 2022/06/12 11:14:23 (permalink)
    The main card should be functional without the surround card connected. Make sure that you've connected a SATA power cable directly from your PSU, not through a 4-pin Molex adapter.
     
    As stated in the EVGA FAQ, the inter-card cable is mini-DisplayPort. For an example of something that might work (I haven't tried), look up "B09XK893D8" on Amazon.
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    GeraldWelch
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    Re: Missing the cable 2022/06/12 17:10:25 (permalink)
    I found the cable; Geek Squad installed everything and I guess didn't know where to put the cable, so I put it in and it still doesn't light up.  :/

    Warranty time?
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    ty_ger07
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    Re: Missing the cable 2022/06/12 18:27:23 (permalink)
    GeraldWelch
    ... it still doesn't light up.  :/

    Warranty time?


    Did you do this?
    jll544
    Make sure that you've connected a SATA power cable directly from your PSU, not through a 4-pin Molex adapter.


    That is the most common reason people have that problem. The card needs 3.3v power, and only a legit actual SATA connector will work.

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