gimeno
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Tuesday, December 14, 2021 10:51 PM
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Does anyone have experience with the Kritical EVGA thermal pad kits? https://kriticalpads.com/Custom-GPU-sets_c_11.html The kit comes with appropriately sized thermal pads with the correct tolerances, but I'm skeptical of something that I can't find any reviews on the internet (excluding one YouTube channel). I'm looking for first-hand experience with the Kritical kits as everything they include is appropriately sized. I like that they're simple but unsure if these are all they claim to be. As for Gelid, are people using the 2mm or the 3mm pads for the specified 2.25mm tolerances? I assume people are using 1mm pads for the 0.75mm tolerances? Thanks in advance, and Happy Holidays!
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MDG73
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 0:07 PM
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gimeno
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 4:44 PM
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Thanks for the info. I was worried they were too small/new for many opinions, but I think I'm going to give them a try. I'll get some good baseline data now, once it's installed, then over time to see if they're really working as well as advertised.
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 7:30 PM
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W/m-K testing/certification of thermal pads is not standardized. It is only a claim and nothing more. With lack of standard testing procedures, one claim cannot be compared to another claim. So, be careful before buying into it with hopes of massive gains.
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gimeno
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 7:58 PM
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ty_ger07 W/m-K testing/certification of thermal pads is not standardized. It is only a claim and nothing more. With lack of standard testing procedures, one claim cannot be compared to another claim. So, be careful before buying into it with hopes of massive gains.
Agreed. Hence, my initial skepticism, particularly since Thermalright advertises decent ratings but often performs poorly. That's why I was going to get some good baseline data before trying these pads. Honestly, given that all the pads are precut to EVGS's tolerances, I'll be happy as long as Kritical thermals pads perform well (given the examples I've seen other people post -- low, maybe mid 80's for the memory temps). With the technical link MDG73 posted, I should have a good idea of how well these pads perform in reality, regardless of their 20W/mK theoretical claim and I'll know if I should change to the Gelid 1mm kit and 2/3mm kit.
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Kingofroam
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 8:14 PM
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I found them through reddit, looks to be a good deal. I dont know the quality of the pad, but thats because i dont know much about pads. I will say next time i need pads, i will be a customer. It seems so much more convenient, and cost effective. The only downside i see (assuming the pads are good quality) would be that you wouldnt have any spare pads if you broke one, whereas if you bought a sheet you could make a spare with any left over pad.
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Cool GTX
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 8:14 PM
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The hardness of pads is another variable Normally I'd go with slightly thicker if the odd size is not available. If the pad is harder to compress, then you could have issues. Changing thermal pads is a two step process. The first test - assembly before you add the TIM to the GPU die - is the only way to know if proper contact is being made on all pads
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gimeno
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 9:15 PM
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the Kritical pads are "advertised" to be soft and workable, and I haven't seen anyone complain about them being too hard. So, most of my concerns are around performance since they advertise 20W/mK, which is a bit on the high-end if you compare it to other reputable companies. The Kritical pads look very flexible from the YT videos I've seen, which I assume means good compressibility (as the owner says). I'll know more when my kit arrives, and I'll compare it with the baseline numbers I'm taking. However, my 3080Ti is currently air-cooled and I'll be changing the thermal pads when I install the hybrid cooler I just received. So, the comparison won't be apples-to-apples, but I will know something's up if the mem temps do not see a good improvement.
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Wednesday, December 15, 2021 9:34 PM
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Also be aware that if you ever have to send your video card in for warranty replacement, you will need to remove those pads and put thermal putty back wherever there used to be thermal putty. EVGA has been rejecting warranties for lack of factory-like condition regarding thermal putty vs thermal pads. You can (or at least could) buy a tube of thermal putty somewhere on EVGA's website.
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gimeno
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 16, 2021 1:28 AM
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ty_ger07 Also be aware that if you ever have to send your video card in for warranty replacement, you will need to remove those pads and put thermal putty back wherever there used to be thermal putty. EVGA has been rejecting warranties for lack of factory-like condition regarding thermal putty vs thermal pads. You can (or at least could) buy a tube of thermal putty somewhere on EVGA's website.
Excellent advice! The EVGA Hybrid Kit said to save the factory-installed heatsink and return the card to its factory configuration if I have to RMA the card, but it didn't mention replacing thermal pads with the original thermal putty they'd used. I assume the link below is the correct stuff? https://www.evga.com/prod...aspx?pn=M047-10-000003
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 16, 2021 4:20 PM
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gimeno
ty_ger07 Also be aware that if you ever have to send your video card in for warranty replacement, you will need to remove those pads and put thermal putty back wherever there used to be thermal putty. EVGA has been rejecting warranties for lack of factory-like condition regarding thermal putty vs thermal pads. You can (or at least could) buy a tube of thermal putty somewhere on EVGA's website.
Excellent advice! The EVGA Hybrid Kit said to save the factory-installed heatsink and return the card to its factory configuration if I have to RMA the card, but it didn't mention replacing thermal pads with the original thermal putty they'd used. I assume the link below is the correct stuff? https://www.evga.com/prod...aspx?pn=M047-10-000003
Yes that is the "Stuff" Snap some pictures & Keep all the stock screws together & easy to find with the stock cooler parts. I like to use small bags & place the parts into the original GPU box
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scott91575
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 16, 2021 10:41 PM
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ty_ger07 Also be aware that if you ever have to send your video card in for warranty replacement, you will need to remove those pads and put thermal putty back wherever there used to be thermal putty. EVGA has been rejecting warranties for lack of factory-like condition regarding thermal putty vs thermal pads. You can (or at least could) buy a tube of thermal putty somewhere on EVGA's website.
Can I get confirmation from someone at EVGA on this? I have heard you can literally send them in without any pads as long as you note it in the return (which is what someone with water block would do). Is it just the putty that is the issue, and can we get warranty rejected because we didn't use it vs. pads? I have been looking to change the memory thermal pads on my 3080Ti since I since high 90's to even 100 C on memory temps. Seems to be some debate on if that is ok or not, but I would rather be safe than sorry.
post edited by scott91575 - Thursday, December 16, 2021 10:44 PM
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 16, 2021 11:38 PM
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scott91575
ty_ger07 Also be aware that if you ever have to send your video card in for warranty replacement, you will need to remove those pads and put thermal putty back wherever there used to be thermal putty. EVGA has been rejecting warranties for lack of factory-like condition regarding thermal putty vs thermal pads. You can (or at least could) buy a tube of thermal putty somewhere on EVGA's website.
Can I get confirmation from someone at EVGA on this?
This is a user-to-user forum. If you want EVGA to reply, it's best to ask EVGA directly. That is, if for some reason you don't believe me and don't believe what EVGA employees have themselves written on this forum. Otherwise, I suggest that you use the search feature to find examples for yourself. I have heard you can literally send them in without any pads as long as you note it in the return (which is what someone with water block would do). Those days are gone. EVGA has become very petty about warranty terms. 'Factory condition means factory condition!' They have rejected warranty claims for missing thermal pads, sent the card back to the user, and told them to try again when it is in factory condition. Or, if the user whined about it enough on social media, EVGA has agreed to accept the card as-is for an extra fee.
post edited by ty_ger07 - Thursday, December 16, 2021 11:45 PM
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scott91575
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 16, 2021 11:41 PM
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ty_ger07 This is a user-to-user forum. If you want EVGA to reply, it's best to ask EVGA directly. ty_ger07don't believe what EVGA employees have themselves written on this forum. per your own post EVGA employees respond here. I know they do, and no, I am not just going to take your word on it. Sorry. I don't know you. If you have a post from an employee stating it then please link it here. If not and no employee responds here I may find other avenues. There was also another question in there. On top of that, what do they do? Return your card? Reject the RMA overall? Why is this so important but you can change the pads? There is a lot more too this than just accept what you say.
post edited by scott91575 - Thursday, December 16, 2021 11:48 PM
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 16, 2021 11:44 PM
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scott91575
ty_ger07 This is a user-to-user forum. If you want EVGA to reply, it's best to ask EVGA directly.
ty_ger07don't believe what EVGA employees have themselves written on this forum. ummmmmm
1 read my edit above. 2 just because an EVGA employee may post on this forum, doesn't mean that you should expect them to. Use some logic. Put some effort in.
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scott91575
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 16, 2021 11:50 PM
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ty_ger07
scott91575
ty_ger07 This is a user-to-user forum. If you want EVGA to reply, it's best to ask EVGA directly.
ty_ger07don't believe what EVGA employees have themselves written on this forum. ummmmmm
1 read my edit above. 2 just because an EVGA employee may post on this forum, doesn't mean that you should expect them to.
Use some logic. Put some effort in.
Didn't say I expected them to, I asked and sometimes they do (per you). You are being an ass. See my join date. I know this forum, but I don't live here like you. I know how this works. If you don't have a reasonable response don't respond. edit to this: i edited my previous response too before you responded. In the end they sometimes respond. I am not going to just trust you without a link. Either provide it or anything you say is just rumor. I am using logic not just trusting a random on the internet and this is my initial effort in a place they sometimes do respond.
post edited by scott91575 - Thursday, December 16, 2021 11:53 PM
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Re: Gelid vs. Kritical thermal pad upgrade
Friday, December 17, 2021 0:00 PM
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I do like seeing competition and new innovations, sellers etc on the market. That being said--is there a data sheet? I coudn't easily find one. Thermal pad performance, generally, is only achieved when a certain amount of compression applied. In this case, the reddit post does not list the level of compression required to get 20 w/mk. Nor an actual hardness rating of the pad. I know measurements can be subjective but I find it odd there's little technical info other than the signficant claim of "20 w/mk".
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Friday, December 17, 2021 0:01 PM
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Scott, I think you are being quite rude. You don't believe me, but put no effort into verifying whether you have a reason to doubt what I wrote? I would provide links if I were an encyclopedia or a robot, but I can't be expected to remember where I read about this occurring over and over again. This is the only recent example I found at the moment, but I have read about it happening multiple times to various people. User sent in card with: 1) thermal paste where thermal pads usually are 2) back IO plate not installed (but IO plate was in the box) https://forums.evga.com/3...-picture-m3448334.aspxEVGA rejected the warranty claim, but later backed down and said they would accept it for a fee.
post edited by ty_ger07 - Friday, December 17, 2021 0:03 PM
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scott91575
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Re: Gelid vs. Kritical thermal pad upgrade
Friday, December 17, 2021 0:22 PM
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ty_ger07 Scott, I think you are being quite rude. You don't believe me, but put no effort into verifying whether you have a reason to doubt what I wrote?
I would provide links if I were an encyclopedia or a robot, but I can't be expected to remember where I read about this occurring over and over again.
This is the only recent example I have found, but I gave read about it happening multiple times to various people.
User sent in card with: 1) thermal paste where thermal pads usually are 2) back IO plate not installed (but IO plate was in the box) https://forums.evga.com/3...-picture-m3448334.aspx EVGA rejected the warranty claim, but later backed down and said they would accept it for a fee.
Yeah, I am the one being rude. I called you an ass because you were being an ass. Don't be an ass and people will be a bit more kind to you. That logic and effort comment is what was rude. I was using logic. I wasn't trusting a stranger on the internet with just their word. I also have had responses from EVGA employees on here. If they don't respond I will put in more effort. I am not in some massive hurry. and while that situation shows you should try to return things to factory if you use a water block it doesn't completely answer the situation with replacing the pads and putty. I do have other questions but I will just get another smart ass comment from you about effort and logic so I won't bother. I am sorry I asked questions while desiring a response from the company that actually makes the decisions. As for some advice, if someone wants an employee to respond and you are not an employee, don't respond. Use some logic.
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Friday, December 17, 2021 0:28 PM
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scott91575and while that situation shows you should try to return things to factory if you use a water block it doesn't completely answer the situation with replacing the pads and putty.
If you search, you will find what I said is true. Specifically, EVGA has 100% denied warranty claims simply due to thermal pads being where thermal putty should be. When there was enough complaints about it, EVGA started selling the thermal putty you see listed on the EVGA store. EVGA started selling the thermal putty BECAUSE they had been rejecting warranties due to lack of factory condition. There is your proof. Don't believe me, search. You casting doubt for no reason is not only rude to me, it hurts EVERYONE who is affected by your illegitimate doubt. Everyone who gets that seed of doubt sowed in them, is affected. Edit: Example related specifically to thermal putty and only thermal putty: https://forums.evga.com/A...ies-card-m3498065.aspxEVGATech_DanielM
transdogmifier I concur the putty is crap. Edit; Btw, asking us to reputty something to RMA it is also crap. That garbage disintegrates off the card when you take it apart for the hybrid kit. Either use pads that hold up to reuse to RMA or accept cards without the damn putty. Used to be that I could expect better from eVGA, but I'm beginning to see no difference between manufacturers. I'll likely buy from Asus next time
We disagree. As EVGA is one of the more tolerant in regards to warranty and disassembly of the card simply requesting you to return the item back to factory condition is not a huge ask. We encourage our customers to get the most out of their cards but if you need warranty we expect you to at least return the item in factory spec which includes all thermal pads and if the product requires it - the putty as well.
As our R&D team determined that the putty is best case here this is not to avoid putting a pad in a place to cut costs. We are sorry you will decide to buy ASUS in the future but please keep in mind their terms and conditions in regards to disassembly of a GPU.
post edited by ty_ger07 - Friday, December 17, 2021 0:49 PM
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gimeno
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Re: Gelid vs. Kritical thermal pad upgrade
Friday, December 17, 2021 1:34 AM
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Honestly, guys, for a $1,700 graphics card (including hybrid cooler and taxes), $10 on thermal putty is not a big deal. I understand both sides, but the problem is likely not the average honest person. It's probably the ones who abuse the RMA program that create the problem. I once bought a 2080 Kingpin from Microcenter discounted because it was open-box and returned. Visually the thing looked fine except for one minor ding in the radiator. But, the card stuttered and crashed non-stop in games, and I can only assume the original owner did something stupid, then returned it as if nothing was wrong. I told Microcenter the original owner junked the card, but I doubt they did anything. Regardless, if EVGA wants cards returned to factory condition when they're warrantied, I'm okay with that. They're not making bank on a $10 tube of putty, and EVGA likely has to evaluate the card to determine if it failed because it was aggressively/carelessly modified or because of an actual defect. The simplest way to do that is to return it to factory condition.
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03whitegsr
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Re: Gelid vs. Kritical thermal pad upgrade
Saturday, December 18, 2021 11:47 AM
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FWIW, I had to warrantee a 3080 after swapping on a hybrid cooler. I sent it back with no paste, most of the original pads tore into multiple pieces or balled up, and most the screws loose. Figured they would have to take it apart anyway so why bother. They cross shipped it and refunded my deposit with like an hour of it getting there. No issues at all. It's honestly what has made me feel like EVGA will get all my monies in the future. They don't make the best product, but they do stand behind what they make and make it right if there is a problem. As for the 20W/mK pads, that's like 5W/mK higher then anybody else, isn't it? The Gelid Ultimates are 15 anyway and most others are under 12. Seems like 20 is a bunch of wishful thinking.
post edited by 03whitegsr - Saturday, December 18, 2021 12:04 AM
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Saturday, December 18, 2021 1:02 PM
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03whitegsr FWIW, I had to warrantee a 3080 after swapping on a hybrid cooler. I sent it back with no paste, most of the original pads tore into multiple pieces or balled up, and most the screws loose. Figured they would have to take it apart anyway so why bother.
They cross shipped it and refunded my deposit with like an hour of it getting there. No issues at all. It's honestly what has made me feel like EVGA will get all my monies in the future. They don't make the best product, but they do stand behind what they make and make it right if there is a problem. You are lucky. It's hit and miss. That's the way it used to be, but officially things are different now. As for the 20W/mK pads, that's like 5W/mK higher then anybody else, isn't it? The Gelid Ultimates are 15 anyway and most others are under 12. Seems like 20 is a bunch of wishful thinking.
Yeah, it is probably nonsense. The temperature they are tested at makes a huge difference in W/m-K value. And testing temperature is not standardized. So, you can get wildly different numbers; which makes the numbers pretty much useless for comparing products.
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 23, 2021 4:42 PM
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BizSAR
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 23, 2021 5:09 PM
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Let's keep this civil, gang. No one except EVGA employees responding to your particular query can confirm any of this. Don't assume otherwise. Note that there were no actual employee responses in the forum thread ty_ger07 forwarded either. If you want an official reply, don't rely on them responding here. Submit a ticket/question against your product here to get an answer, but keep in mind the reduced Holiday hours.
post edited by BizSAR - Thursday, December 23, 2021 5:18 PM
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gimeno
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 23, 2021 5:13 PM
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ty_ger07 New example of warranty rejected due to thermal pad issues: https://forums.evga.com/E...-m3506690.aspx#3506690
Thanks for the update and good to clarify the difference between a rejected RMA and voided warranty. I can understand someone getting panicky with bad news and mixing the two up. I'm not expecting the Kritical thermal pads to somehow reset the performance bar, but I am hoping for good performance and I really like having everything pre-cut to size and specs when I install EVGA's hybrid cooler. I also plan to document everything with pictures so that I can review my work if need be.
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ty_ger07
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 23, 2021 6:32 PM
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BizSAR Note that there were no actual employee responses in the forum thread ty_ger07 forwarded either.
Not true. Look at post #20 above with quote from EVGA employee and link to thread where it came from.
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 23, 2021 6:44 PM
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ty_ger07
BizSAR Note that there were no actual employee responses in the forum thread ty_ger07 forwarded either.
Not true. Look at post #20 above with quote from EVGA employee and link to thread where it came from.
Sorry, I didn't see that one. But, it still stands that with any number of unique situations out there, it is still best to contact them directly.
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Kingofroam
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Re: Gelid vs. Kritical thermal pad upgrade
Thursday, December 23, 2021 8:28 PM
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ty_ger07 New example of warranty rejected due to thermal pad issues: https://forums.evga.com/E...-m3506690.aspx#3506690
So when i swap my pads ill make sure to keep the stock ones in ziplocs in my gpu box. good to know, pouring one out for the gentleman who started that thread.
24G-P5-3998-KR 05/24/2021 3:46:31 PM PT Yes Passed 12G-P5-3969-KR 06/03/2021 9:05:24 AM PT Yes Bought CASE: Phanteks Eclipse p600s | COOL: NZXT Kraken x72, ftw3 hybrid kit CPU: Ryzen 5600x | GPU: EVGA 3080ti FTW3 Hydro Copper PSU: Corsair RM850x | MOBO: Asus Prime x470-pro Don't use my associate code.
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R00thead
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Re: Gelid vs. Kritical thermal pad upgrade
Saturday, April 23, 2022 7:53 AM
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Came here looking for answers, but only got a tirade from ty_ger07...
post edited by R00thead - Tuesday, April 26, 2022 4:41 AM
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