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Infinite Login Loop

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DoubleTheGarlic
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2021/10/11 11:08:26 (permalink)
Hello, just wondering what I should do.  Trying to get in to manage my orders and buy some stuff but I can't for this ever-looming login issues this website suffers from... which it's remarkable that I was able to post in here.  
#1

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    Flint 1760
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    Re: Infinite Login Loop 2021/10/11 12:59:12 (permalink)
    I assume you tried clearing everything Ctrl+Shift+Del?  One thing that works sometimes is F5 (refresh).  Another thing that has also worked every once in a while, is after you have put in your info at login, pause for five seconds before hitting Enter.
     
    If you are trying to order and you have to login and it sends you back to the log in page, try going back a page on your browser.
     
    I know some of these sound goofy, but they have worked for me on occasion, not all the time.  There are still a lot of niggling problems on the site.
     
    Just some ideas and good luck.


    #2
    rjohnson11
    EVGA Forum Moderator
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    Re: Infinite Login Loop 2021/10/11 13:14:39 (permalink)
    If you are registered on the EU page then in some instances you'll be directed to the title page, but this is normal. Otherwise try the ideas posted by Flint 1760. 

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #3
    Gurami
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    Re: Infinite Login Loop 2021/10/11 14:34:33 (permalink)
    With all due respect, none of this is NORMAL, including those ideas. "Sometimes works, once in a wile"... It just should work. I've never struggled with the website that much in my entire life. This one is clearly broken but instead of addressing the issue, the moderator says "it's normal", which isn't normal either.
    #4
    Cool GTX
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    Re: Infinite Login Loop 2021/10/11 14:59:49 (permalink)
    Gurami
    With all due respect, none of this is NORMAL, including those ideas. "Sometimes works, once in a wile"... It just should work. I've never struggled with the website that much in my entire life. This one is clearly broken but instead of addressing the issue, the moderator says "it's normal", which isn't normal either.




    We Moderators can't "fix the site".... we are Not EVGA Employees or even anywhere near CA or Taiwan
     
    We CAN Help other member Navigate the site
     
    Does the EVGA site has issues ... from time to time the answer is Yes
     
    Is it sometimes the way the member is trying to log on -- or there web browser or security setting ... many time
     
    Voice your opinion here:  Complaints and Suggestions
     

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #5
    XrayMan
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    Re: Infinite Login Loop 2021/10/11 15:40:35 (permalink)
    Cool GTX
    Gurami
    With all due respect, none of this is NORMAL, including those ideas. "Sometimes works, once in a wile"... It just should work. I've never struggled with the website that much in my entire life. This one is clearly broken but instead of addressing the issue, the moderator says "it's normal", which isn't normal either.




    or even anywhere near CA or Taiwan
     



    I'm near there.      

                My Affiliate Code: 8WEQVXMCJL
     
            Associate Code: VHKH33QN4W77V6A
     
                 
     
     
                      
     
     
     
              
     
       
     
               
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     



     
     
     
     
     
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    #6
    Gurami
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    Re: Infinite Login Loop 2021/10/11 20:01:12 (permalink)
    Cool GTX
    Gurami
    With all due respect, none of this is NORMAL, including those ideas. "Sometimes works, once in a wile"... It just should work. I've never struggled with the website that much in my entire life. This one is clearly broken but instead of addressing the issue, the moderator says "it's normal", which isn't normal either.




    We Moderators can't "fix the site".... we are Not EVGA Employees or even anywhere near CA or Taiwan
     
    We CAN Help other member Navigate the site
     
    Does the EVGA site has issues ... from time to time the answer is Yes
     
    Is it sometimes the way the member is trying to log on -- or there web browser or security setting ... many time
     
    Voice your opinion here: 



    I didn't mean for you to fix the site, but I assumed that you, guys, have direct access to the one who runs it and can tell them that "there are people complaining about endless loop of hell on the site, do something because they litter in my forums" or something like that...  
    P.S.
    By the way, guess what happens when I click the link you have provided... It's a laugh through tears... really...
    post edited by Gurami - 2021/10/11 20:03:52
    #7
    Cool GTX
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    Re: Infinite Login Loop 2021/10/11 20:10:59 (permalink)
    Gurami
     
    I didn't mean for you to fix the site, but I assumed that you, guys, have direct access to the one who runs it and can tell them that "there are people complaining about endless loop of hell on the site, do something because they litter in my forums" or something like that...  
    P.S.
    By the way, guess what happens when I click the link you have provided... It's a laugh through tears... really...




     When you opened the Account there were a few check boxes you needed to check - top of screen "My EVGA" (pull down) the select "My Account"
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    No VPN - if your having issues
     
    I'm using Firefox 93.0 and currently having no issues on the EVGA site

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #8
    Gurami
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    Re: Infinite Login Loop 2021/10/11 20:15:55 (permalink)
    Cool GTX
    I'm using Firefox and currently having no issues on the EVGA site




    Everything is checked. I guess I'll switch to Firefox and see what happens. Thank you.
    #9
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