RMA non-retail box?? - EVGA Forums

Join us now!

Username
Password
Verification
	Stay logged in

Forgot Your Password? Forgot your Username? Haven't received registration validation E-mail?

Welcome, ! User Control Panel Log out

Forums
Posts

Latest Posts

Active Posts

Recently Visited

Search Results

View More
Blog

Recent Blog Posts

View More
Photos

Recent Photos

My Favorites

View More Photo Galleries
PMs

Unread PMs

Inbox

Send New PM View More
Page Extras
Menu
- Forum Themes
Back to Mobile

Mark Thread UnreadFlat Reading Mode ❐

RMA non-retail box??

Author Post Essentials Only Full Version
TCool. New Member Total Posts : 23 Reward points : 0 Joined: 4/26/2011 Status: offline Ribbons : 0 Tuesday, July 13, 2021 4:00 PM (permalink) Is this normal for the RMA box??? Is this brand new or refurbished? My card was DOA. Shouldn't I get a new replacement??? post edited by TCool. - Tuesday, July 13, 2021 5:17 PM Attached Image(s) #1 14 Replies Related Threads
safan80 iCX Member Total Posts : 331 Reward points : 0 Joined: 12/7/2006 Status: offline Ribbons : 2 Re: RMA non-retail box?? Tuesday, July 13, 2021 4:01 PM (permalink) TCool. Is this normal for the RMA box??? Is this brand new or refurbished? My card was DOA. Shouldn't I get a new replacement??? When you get an RMA you get a refurb. #2
TCool. New Member Total Posts : 23 Reward points : 0 Joined: 4/26/2011 Status: offline Ribbons : 0 Re: RMA non-retail box?? Tuesday, July 13, 2021 4:02 PM (permalink) safan80 TCool. Is this normal for the RMA box??? Is this brand new or refurbished? My card was DOA. Shouldn't I get a new replacement??? When you get an RMA you get a refurb. It was DOA. Shouldn't be a new replacement in 30 days? #3
DBaer8 Superclocked Member Total Posts : 114 Reward points : 0 Joined: 2/12/2011 Location: So California on the beach Status: offline Ribbons : 0 Re: RMA non-retail box?? Tuesday, July 13, 2021 4:07 PM (permalink) Yes, I think it should be a new replacement and for that reason with reports like this I no longer am committed to EVGA BUT, one advantage should be that the replacement care, being refurbished should be a known working device. CPU: Ryzen 9 3900X Cooling: Corsair AIO MOBO: X570 Memory: 32 Gb Dominator GPU: EVGA RTX 3080 FTW3 ULTRA Displays: Dell 48" 4K and a Dell 34" 2560 X 1440 curved PSU: Corsair AX1200I Sound: SB Storage: Boot.. Gygabyte NVME 1 TB, Storage/Programs 970EVO Pro OS: Win 10 Pro Custom case and Other stuff. #4
KingEngineRevUp FTW Member Total Posts : 1030 Reward points : 0 Joined: 3/28/2019 Status: offline Ribbons : 9 Re: RMA non-retail box?? Tuesday, July 13, 2021 4:13 PM (permalink) TCool. safan80 TCool. Is this normal for the RMA box??? Is this brand new or refurbished? My card was DOA. Shouldn't I get a new replacement??? When you get an RMA you get a refurb. It was DOA. Shouldn't be a new replacement in 30 days? Not always, depends on inventory. #5
Cool GTX EVGA Forum Moderator Total Posts : 31353 Reward points : 0 Joined: 12/12/2010 Location: Folding for the Greater Good Status: offline Ribbons : 123 Re: RMA non-retail box?? Tuesday, July 13, 2021 4:30 PM (permalink) KingEngineRevUp TCool. It was DOA. Shouldn't be a new replacement in 30 days? Not always, depends on inventory. this ... depends on what is available "KR" looks like it could be a retail box - What does the other side of the box look like ? EVGA Warranty 3 Year Standard Limited Warranty Product Suffixes: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -KR, -K1, -K2, -K3, -K4, -K5 -KB, -KA, -KF, -KL, -KM, -KP, -KS You can always - Contact EVGA CS & ask Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members I am a Volunteer Moderator - not an EVGA employee **Older RIG projects RTX Project Nibbler** When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise! #6
TCool. New Member Total Posts : 23 Reward points : 0 Joined: 4/26/2011 Status: offline Ribbons : 0 Re: RMA non-retail box?? Tuesday, July 13, 2021 5:18 PM (permalink) Cool GTX KingEngineRevUp TCool. It was DOA. Shouldn't be a new replacement in 30 days? Not always, depends on inventory. this ... depends on what is available "KR" looks like it could be a retail box - What does the other side of the box look like ? EVGA Warranty 3 Year Standard Limited Warranty Product Suffixes: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -KR, -K1, -K2, -K3, -K4, -K5 -KB, -KA, -KF, -KL, -KM, -KP, -KS You can always - Contact EVGA CS & ask image updated. No model number on retail box? #7
Sajin EVGA Forum Moderator Total Posts : 49227 Reward points : 0 Joined: 6/8/2010 Location: Texas, USA. Status: offline Ribbons : 199 Re: RMA non-retail box?? Tuesday, July 13, 2021 8:55 PM (permalink) Yep, looks like a refurb. Gotta love that subject to availability line in the warranty. 🤬 Less than 30 days and you may have got a refurb. 🤬 See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx #8
telehog iCX Member Total Posts : 414 Reward points : 0 Joined: 12/5/2018 Status: offline Ribbons : 1 Re: RMA non-retail box?? Tuesday, July 13, 2021 10:14 PM (permalink) I rma a Kingpin and got refurb in non retail package and way better then the new one. Over 16000 in PR .New one in retail package score 15361. #9
TCool. New Member Total Posts : 23 Reward points : 0 Joined: 4/26/2011 Status: offline Ribbons : 0 Re: RMA non-retail box?? Tuesday, July 13, 2021 10:25 PM (permalink) telehog I rma a Kingpin and got refurb in non retail package and way better then the new one. Over 16000 in PR .New one in retail package score 15361. #10
Sir_Sizzle77 Superclocked Member Total Posts : 131 Reward points : 0 Joined: 5/8/2021 Status: offline Ribbons : 1 Re: RMA non-retail box?? Wednesday, July 14, 2021 0:44 PM (permalink) Is there a penalty for returning the card for RMA without the packaging? Elite ID referral link: F28HL0JVLHT2C0FH5QJV For referral at product registration: For discount at checkout: My Rewards Program Code: IR2IS16H62 Associate Code: MS709K401ICWSI5 Remember to upload an invoice after product registration. #11
TCool. New Member Total Posts : 23 Reward points : 0 Joined: 4/26/2011 Status: offline Ribbons : 0 Re: RMA non-retail box?? Wednesday, July 14, 2021 1:01 AM (permalink) Sir_Sizzle77 Is there a penalty for returning the card for RMA without the packaging? You don't need the original packaging for RMA. Mine was DOA, so I shipped everything back in original packing. But instead I got a refurbished :( #12
Sir_Sizzle77 Superclocked Member Total Posts : 131 Reward points : 0 Joined: 5/8/2021 Status: offline Ribbons : 1 Re: RMA non-retail box?? Wednesday, July 14, 2021 1:05 AM (permalink) TCool. Sir_Sizzle77 Is there a penalty for returning the card for RMA without the packaging? You don't need the original packaging for RMA. Mine was DOA, so I shipped everything back in original packing. But instead I got a refurbished :( Thanks, good to know. Elite ID referral link: F28HL0JVLHT2C0FH5QJV For referral at product registration: For discount at checkout: My Rewards Program Code: IR2IS16H62 Associate Code: MS709K401ICWSI5 Remember to upload an invoice after product registration. #13
0C0969472D834AD Superclocked Member Total Posts : 226 Reward points : 0 Joined: 5/21/2006 Status: offline Ribbons : 0 Re: RMA non-retail box?? Wednesday, July 14, 2021 1:14 AM (permalink) Oof, sorry to hear this Good to know though #14
jaro_irl New Member Total Posts : 100 Reward points : 0 Joined: 7/14/2021 Status: offline Ribbons : 0 Re: RMA non-retail box?? Wednesday, July 14, 2021 9:43 AM (permalink) I think its fine as it is #15

Jump to: