EVGA
Prev Thread
Next Thread

Monitor Will Not Wake Up

Author
Post
Essentials Only Full Version
chrisdglong
CLASSIFIED ULTRA Member
  • Total Posts : 6473
  • Reward points : 0
  • Joined: 11/8/2008
  • Status: offline
  • Ribbons : 7
Saturday, January 01, 2022 10:17 PM (permalink)
I have an XB273K GP monitor. This monitor uses two displayport cables to achieve 4K, 144Hz and with 10 bit color. I have an EVGA 3090 FTW graphics card. When I put the monitor to sleep, it never wakes up. I have to hard restart my computer to get it working again. If I try to just turn off my monitor (disabling the setting in Windows to sleep my monitor), the monitor will not wake up when I turn it back on. I have to hard restart my computer. Does anyone have a fix for this?
#1

5 Replies Related Threads
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 31353
    • Reward points : 0
    • Joined: 12/12/2010
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 123
    Re: Monitor Will Not Wake Up Sunday, January 02, 2022 9:13 PM (permalink)
    remove power from monitor ... then apply power again .. does it wake ?
     
    If the monitor has "deep sleep" setting --> disable it
     
    Try this tool  NVIDIA GPU Firmware Update Tool for DisplayID
     
    (excerpt)
     
    The DisplayID specification provides enhanced display capabilities.  To ensure compatibility with monitors using DisplayID, an update to the NVIDIA GPU firmware may be required. 
     

    Without the update, systems that are connected to a DisplayPort monitor using DisplayID could experience blank screens on boot until the OS loads.  This update should only be applied if blank screens are occurring on boot.

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    Older RIG projects RTX Project  Nibbler


     When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
    #2
    chrisdglong
    CLASSIFIED ULTRA Member
    • Total Posts : 6473
    • Reward points : 0
    • Joined: 11/8/2008
    • Status: offline
    • Ribbons : 7
    Re: Monitor Will Not Wake Up Monday, January 03, 2022 1:58 PM (permalink)
    Cool GTX
    remove power from monitor ... then apply power again .. does it wake ?
     
    If the monitor has "deep sleep" setting --> disable it
     
    Try this tool  NVIDIA GPU Firmware Update Tool for DisplayID
     
    (excerpt)
     
    The DisplayID specification provides enhanced display capabilities.  To ensure compatibility with monitors using DisplayID, an update to the NVIDIA GPU firmware may be required.  
    Without the update, systems that are connected to a DisplayPort monitor using DisplayID could experience blank screens on boot until the OS loads.  This update should only be applied if blank screens are occurring on boot.

    Thanks for the suggestion. I tried to update using the tool, but it said that my card is already updated. My monitor does not have a "deep sleep" setting. I've tried to remove power to the monitor and then plugging it back in, but with no luck.
    #3
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 31353
    • Reward points : 0
    • Joined: 12/12/2010
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 123
    Re: Monitor Will Not Wake Up Monday, January 03, 2022 3:23 PM (permalink)
    this your Mods Rigs PC ?
     
    List hardware & OS details
     
    Is this a New issue or did you just add new hardware ?
     
    Any firmware updates from Monitor Mfg ?
     
    Recent driver & OS updates just before this started ?
     
     
    I'm not sure if it is a "Black Screen" or a "Wake Up issue" .... because of the ... "have to hard restart my computer to get it working again"
     
     
    Look this over yet ?  Comprehensive Windows 10 Black Screen Trouble shooting Guide
     
     
    BIOS settings for MB .... sleep state ... maybe?
     
    System Sleeping States - Windows drivers | Microsoft Docs
     
    Sleep States Available on your Windows 10 PC | Tutorials

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    Older RIG projects RTX Project  Nibbler


     When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
    #4
    transdogmifier
    CLASSIFIED ULTRA Member
    • Total Posts : 5902
    • Reward points : 0
    • Joined: 9/5/2003
    • Location: Orlando, Fl
    • Status: offline
    • Ribbons : 18
    Re: Monitor Will Not Wake Up Monday, January 03, 2022 3:24 PM (permalink)
    Maybe DDU the display driver and reinstall?
     
    What driver are you using? What Motherboard? I know some Asus boards have to have PLL Overvoltage turned off for
    issues like this.....

    Not sure...these kinds of issues are annoying.
     

    AMD Ryzen 7900x3d
    Deepcool LT720
    Gigabyte Aorus Elite AX X670 (Might change..don't like this board)
    eVGA GeForce RTX 3090 FTW3 Ultra Gaming (Hybrid kit on it)
    Asus ROG Swift PG43UQ 4k Monitor
    eVGA 1600W Supernova T2 PSU
    32GB Kingston 6000 DDR5 (2x16GB) Fury
    Corsair MP600 Pro 2TB (Boot)
    Corsair MP600 2TB (Games/Data)
    Phanteks P500A Case
     
    #5
    chrisdglong
    CLASSIFIED ULTRA Member
    • Total Posts : 6473
    • Reward points : 0
    • Joined: 11/8/2008
    • Status: offline
    • Ribbons : 7
    Re: Monitor Will Not Wake Up Tuesday, January 04, 2022 1:34 AM (permalink)
    Cool GTX
    this your Mods Rigs PC ?
     
    List hardware & OS details
     
    Is this a New issue or did you just add new hardware ?
     
    Any firmware updates from Monitor Mfg ?
     
    Recent driver & OS updates just before this started ?
     
     
    I'm not sure if it is a "Black Screen" or a "Wake Up issue" .... because of the ... "have to hard restart my computer to get it working again"
     
     
    Look this over yet ?  Comprehensive Windows 10 Black Screen Trouble shooting Guide
     
     
    BIOS settings for MB .... sleep state ... maybe?
     
    System Sleeping States - Windows drivers | Microsoft Docs
     
    Sleep States Available on your Windows 10 PC | Tutorials

    So, it worked for about a year and a half just fine. I think maybe it was Windows update that caused the issue, but I can't really go back now because I ended up updating to Windows 11 to see if it would fix the issue. The monitor does not show a displayport 2 output while in 144Hz mode. However, after this issue started (me not being able to bring back the monitor after turning it off), it shows 2 displayport outputs. It is almost as if Windows no longer holds on to the display configuration? I tried the DisplayID update because it actually sounded like the issue could be fixed with this method. Unfortunately, it was not fixed.


    Windows 11
    3090 FTW3
    I9 9900k
    32GB DDR4 Corsair Dominator Platinum 3000Mhz
    Asus ROG Maximus X Formula LGA1151
    Corsair AX1600i PSU
     
     
     
    transdogmifier
    Maybe DDU the display driver and reinstall?
     
    What driver are you using? What Motherboard? I know some Asus boards have to have PLL Overvoltage turned off for
    issues like this.....

    Not sure...these kinds of issues are annoying.
     


     
    I tried to DDU and reinstall the last known working driver.
    post edited by chrisdglong - Tuesday, January 04, 2022 1:36 AM
    #6
    Home » All Forums » [Graphics Cards] » EVGA GeForce RTX 30 Series » Monitor Will Not Wake Up
    Jump to: