EVGA

Fan not spinning

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Karlos1544
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2020/09/04 07:59:49 (permalink)
Hi there, i have searched and cant find quite the answer to this. 
One of the fans on my EVGA 2070 super seems to have stopped working. When gaming i dont see it come on, and temps sometimes are up to 80 degrees. 
When i use EVGA Precision X1 software to control the fans manually, the fan also doesnt spin please see the attached screen shot where i have manually set both to 62% but fan 1 is showing 0 rpm vs ~1800 rpm on fan 2. Is this a bad card?
thanks for any help

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#1

2 Replies Related Threads

    Sajin
    EVGA Forum Moderator
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    Re: Fan not spinning 2020/09/04 11:35:48 (permalink)
    Yep, sounds like card needs to be rma’d.
    #2
    EVGATech_PeterN
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    Re: Fan not spinning 2020/09/05 13:53:06 (permalink)
    Hi Karlos1544,
     
    I am sorry your having an issue with the fan on your 2070 Super.  Please submit a support ticket, with the picture from Precision X1 attached, so we can try some troubleshooting, or if needed, we can setup an RMA to a replacement for your GPU.  See the link to send a Support Ticket.
     
    https://www.evga.com/support/ticket/support.aspx
     
    Regards,
    Peter N

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    #3
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