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Answeredare noisy fans replaced under warranty?

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aonbt
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2020/03/27 09:21:37 (permalink)
hi i have been using a G3 850w PSU for about a year and all i can say is it is ridiculously noisy.
Can this be returned for as advertised silent fan be fitted?
if not will you honour the 12 year warranty if i fit my noctua fan to it - 20 odd years of tech repairs!
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    Cool GTX
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    Re: are noisy fans replaced under warranty? 2020/03/27 09:22:50 (permalink)
    sorry for the delay ... had to release your post from filter
     
    Contact Customer Service
     
     
    The question will become how much does it cost you to ship it back for the RMA ..... vs the price of one on Sale
     
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    bob16314
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    Re: are noisy fans replaced under warranty? 2020/03/27 10:17:25 (permalink) ☼ Best Answerby aonbt 2021/07/10 12:52:50
    "One of the G3's key changes is its 130mm HDB fan with a model number H1282412H. Unfortunately, the fan (12V, 0.35A, 2150 RPM) is controlled by an aggressive profile, so don't expect it to be quiet under taxing loads. Given this PSU's high efficiency, Super Flower could have used a more relaxed curve." - Tom's Hardware

    "WARNING: This unit has no user-serviceable parts inside. Opening the casing presents a risk of electrocution and will void the product’s warranty." - EVGA

    I've replaced loud/faulty PSU fans before, no biggie..Put an NF-P12 in my Seasonic unit..Can barely hear it under load..Didn't care about voiding the warranty or the "risk of electrocution" (use common sense precautions), it saved my sanity, pretty much 

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    #3
    EVGATech_DanielM
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    Re: are noisy fans replaced under warranty? 2020/03/29 14:06:39 (permalink)
    Give us a call 888 881 3842 or submitting a ticket on the site and we can help with a replacement. No real troubleshooting for fans unfortunately and do not recommend to open it up and repairing it yourself regardless of your experience as that has no bearing on the status of the warranty. 
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    aonbt
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    Re: are noisy fans replaced under warranty? 2021/07/10 12:54:18 (permalink)
    just replaced it with the spare noctua i had, i think it was a 120mm so a bit of hotmelt on it. so quiet in comparrison to the evga silent bearing!
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    XrayMan
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    Re: are noisy fans replaced under warranty? 2021/07/11 12:55:48 (permalink)
     
    The answer is yes.  

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