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AnsweredWhat does an RMA box/packaging look like?

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HE4THEN
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2020/03/02 08:37:35 (permalink)

 
Is this what a EVGA RMA brand new and sealed card looks like? Are these like new or used but refurbished?
 

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Cool GTX
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Re: What does an RMA box/packaging look like? 2020/03/02 08:54:23 (permalink)
 
 
What product is that ?
 
Is there any kind of item / EVGA number & serial number on a sticker - like the retail boxes have ?

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z999z3mystorys
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Re: What does an RMA box/packaging look like? 2020/03/02 10:05:04 (permalink)
I think I've gotten a box like that, seems it's a box for refurbished items, and doesn't have all the retail design that a new item would have.
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the_Scarlet_one
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Re: What does an RMA box/packaging look like? 2020/03/02 10:11:15 (permalink)
Typically the brown box is how the RMA’s are sent back. Typically this would be a recertified card, if I am not mistaken.
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EVGA_Lee
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Re: What does an RMA box/packaging look like? 2020/03/02 11:07:30 (permalink)
Was this an RMA within the first 30 days after purchase?
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XrayMan
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Re: What does an RMA box/packaging look like? 2020/03/02 14:40:56 (permalink)
 
Moved to the Warranty section.

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HE4THEN
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Re: What does an RMA box/packaging look like? 2020/03/03 05:08:48 (permalink)
It was an auction I won at roughly $130. Got cancelled because I signed up just for that bargain(maybe seller thought scam or price to low, who knows). :( Number was 06G-P4-6368-KR and seller said it was sealed but without any accessories. So was wondering if it's an RMA brand new or refurbished.

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wmmills
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Re: What does an RMA box/packaging look like? 2020/03/03 07:47:07 (permalink)
HE4THEN
It was an auction I won at roughly $130. Got cancelled because I signed up just for that bargain(maybe seller thought scam or price to low, who knows). :( Number was 06G-P4-6368-KR and seller said it was sealed but without any accessories. So was wondering if it's an RMA brand new or refurbished.

Yeah, sealed with no accessories is either RMA or b stock, but im pretty sure rma's still come in white boxes for the most part, of course theres always some outliers. That box more looks like b stock to me though.

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Re: What does an RMA box/packaging look like? 2020/03/03 09:07:55 (permalink)
Contact EVGA at support@evga.com, give them the serial number and get more information on the product.

It is important you speak with EVGA directly for the best information about warranties and product information.
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HE4THEN
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Re: What does an RMA box/packaging look like? 2020/03/03 11:33:56 (permalink)
Thanks to everyone replying in this thread. 
 
I was not able to purchase the card - so I do not have a serial or the card in my hands.
Just wanted to know so if I came across another auction/listing I'd be able to know what I am dealing with and if it's worth the purchase.

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Re: What does an RMA box/packaging look like? 2020/03/04 14:47:16 (permalink) ☼ Best Answerby HE4THEN 2020/03/04 19:39:28
If we ever send a new replacement from RMA, it is also typically in retail packaging. The generic boxes we mainly use for either re-certified replacements or B-stock items.

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