ivandeanovic
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so i have 30 to 35 fps on pubg and on 4k ultra settings with this rig
Processor AMD Ryzen 7 2700X Eight-Core Processor, 4200 Mhz, 8 Core(s), 16 Logical Processor(s)
BaseBoard Product X470 GAMING M7 AC (MS-7B77)
Installed Physical Memory (RAM) 15.9 GB 3200 dual channel
OS Name Microsoft Windows 10 Pro
Evga 2080ti rtx 11G-P4-2281-KR
when i use userbanchmark to test it i got a really bad score on it what says that is underperforming
i did updated all drivers and fresh install win i duble cable on psu to gpu with 750 antec psu and i dont know what to do anymore
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z999z3mystorys
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 5:22 PM
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Can you post a link to the benchmark results? That should help us see what's going on a bit better. You'll need to break the link (insert a space) for it to show up, as there's a post count requirement for links.
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 7:10 PM
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You'll need to put spaces in your link to make the link show up on the forums since you don't have the required post count yet to properly link.
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transdogmifier
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 7:36 PM
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ivandeanovic
here is the link
You have to do it like www (dot) website (dot) com/net/whatever etc.. You don't have a high enough post count to post a link As Sajin said
AMD Ryzen 7900x3d Deepcool LT720 Gigabyte Aorus Elite AX X670 (Might change..don't like this board) eVGA GeForce RTX 3090 FTW3 Ultra Gaming (Hybrid kit on it) Asus ROG Swift PG43UQ 4k Monitor eVGA 1600W Supernova T2 PSU 32GB Kingston 6000 DDR5 (2x16GB) Fury Corsair MP600 Pro 2TB (Boot) Corsair MP600 2TB (Games/Data) Phanteks P500A Case
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 7:49 PM
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 7:52 PM
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www . userbencmark . com UserRun 25796856
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 7:53 PM
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u need some slashes before and after userrun,and sorrry for my english
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 7:55 PM
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ivandeanovic
www . userbencmark . com UserRun 25796856
According to that run you're using a GTX 1650, and a i7-9750H.
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 8:10 PM
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www . userbencmark . com UserRun 25796865
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 8:14 PM
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Fix your background cpu usage problem and you'll most likely be fine afterwards. Do this, and re-run the test. Make sure you post your new results as well.
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 8:28 PM
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sorry this iss the right link swiched 2 nubmers www . userbencmark . com UserRun 25796865
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 8:29 PM
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ivandeanovic
sorry this iss the right link swiched 2 nubmers www . userbencmark . com UserRun 25796865
Your last post already had the correct number shown. Please try what I have suggested.
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 8:50 PM
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here is the new bench test www . userbencmark . com UserRun 25802662
its better numbers but still says that the card is Performing way below expectations (5th percentile)
and i can see in pubg that most of the config like mine have more fps then i do i cant even have stable 144 on anysettings i dont understand why
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Tuesday, March 24, 2020 9:04 PM
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I looked at all your previous runs too. Looks like you need to figure out what is causing your cpu usage to be so high on some of your runs. I would recommend checking your pc for viruses by running mbam... https://www.malwarebytes.com/mwb-download/ I would also recommend clean installing your drivers... #2 Perform a clean installation of the most recent video drivers: - Uninstall Precision X/MSI Afterburner if installed, make sure to select "no" to saving profiles if asked. Reboot the PC now if you had to uninstall PX or Afterburner.
- Use DDU (Display driver uninstaller) in safe mode to clean out all your NVIDIA drivers. Use the clean and restart (highly recommended) option.
- Download & save the most recent graphics driver to your desktop. You can find the most recent graphics driver here.
- Run the graphics installer located on your desktop once the download is complete.
- Select NVIDIA graphics driver, select custom advanced install, under custom installation options uncheck all options except graphics driver & physx system software, if you have a 3D capable monitor and would like to use 3D at some point please select both 3D options, check mark perform clean install, then click next to install the driver, reboot when asked.
After doing everything above please rerun the benchmark and post your new results.
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Wednesday, March 25, 2020 10:15 AM
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Hello and good morning,so i did all the insturctions step by step and here is the score ,is much better but still it says that the card is underperforming www . userbencmark . com UserRun 25819181
Tnq for your help!
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Wednesday, March 25, 2020 5:57 PM
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How hot does your graphics card get while running unigine heaven 4.0 on max settings for 15 minutes? What does your gpu clock speed settle to at the end of those 15 minutes? Download gpu-z and run the render test. Let me know if your bus interface speed matches the following pic... 
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Wednesday, March 25, 2020 7:08 PM
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so the bus interface is the same like on the picuture after but for some reason i cant run its says that some msvcp100.dll is missing and i try to reinstal it alo of times and did the same with valley benchtest and have the same isssue after installing i cant open
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Wednesday, March 25, 2020 7:12 PM
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ok i got it i needed to instal the visual +++ will do the test now
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Wednesday, March 25, 2020 7:24 PM
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so after doing the benchtest i got an not even close score to somone with a card like me
Time: 260.628
20:14:27 Frames: 32765
20:14:27 FPS: 125.715
20:14:27 Min FPS: 9.22405
20:14:27 Max FPS: 299.72
20:14:27 Score: 3166.77
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Wednesday, March 25, 2020 10:22 PM
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If your temps and clocks are where they are suppose to be it might be time to consider a clean install of windows.
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Thursday, March 26, 2020 1:08 PM
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my temp is from 70 to 72 c and clocks are grapich shows 2100 and memory 7000 ist that correct?
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Thursday, March 26, 2020 1:16 PM
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i did earlyer before a clean instal and it didnt help me i did have the same isssue before and after so i already asked for help on toms harver but i got no help there ,so i try on this official evga site to ask for help. any other suggestions then a fresh install?
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Thursday, March 26, 2020 2:55 PM
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Try running your ram on xmp mode, and try reseating the card to your motherboard.
post edited by Sajin - Thursday, March 26, 2020 2:59 PM
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Thursday, March 26, 2020 5:13 PM
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so my ram is runing on xmp mode 3400 mhz dual channel and i shall i move te card to another pcie or just sit in the first one as it should be?
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Thursday, March 26, 2020 6:32 PM
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Just reseat it in the first pci-e slot nearest the cpu socket.
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Friday, March 27, 2020 1:09 PM
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so after i did thaat i got even worse score then it was i have on unigine heaven 115 fps and 2915 score with ultra settings what i can see on other test that they have more then 4500 5000 score,and i see that it only shows 4095 memory on the card descrpiton so i wonder is that normal or?
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Cool GTX
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Friday, March 27, 2020 1:56 PM
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While you run the Benchmark ---> What is the PerfCap reason when you run GPU-Z & look @ the Sensor Tab ?
70 -72 C ---> is that CPU temp or GPU temp ?
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Friday, March 27, 2020 2:08 PM
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next to the perfcap it says pwr so is that the reason and the 70 to 72 is the gpu temp
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Sajin
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Friday, March 27, 2020 6:42 PM
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No that isn't the reason why your card is performing so badly. I would suggest testing the card in another known good working system to see how it performs in another pc.
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ivandeanovic
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Re: 2080TI BLACK EDITION UNDERPERFORMING
Friday, March 27, 2020 8:44 PM
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so i have changed my motherboard already since i had a problem with my last one and i dont think the cpu is the problem and the rams are working above expected i think it will be hard to find somone at this point with all this virus staff to borrow me the time and visit to make this happen :/ i dont know what else to do
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