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Helpful ReplyHi there i am trying to RMA my GTX 1060 graphics card

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joseph23343
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2017/11/21 16:51:39 (permalink)
I got everything the graphics card,the sticker and few more things that came in the box but i am missing the box, do you guys think i will get my graphics card refunded or i seriously need the box?
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HeavyHemi
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Re: Hi there i am trying to RMA my GTX 1060 graphics card 2017/11/21 16:58:42 (permalink) ☄ Helpfulby joseph23343 2017/11/21 17:16:26
joseph23343
I got everything the graphics card,the sticker and few more things that came in the box but i am missing the box, do you guys think i will get my graphics card refunded or i seriously need the box?




You don't need the box at all for a return for warranty service. All you need is to make sure the original serial number sticker is intact, the product is not physically damaged. Of course you'll need to properly package it for shipping, which is somewhat easier with the box. But you do not need it. If you're asking for a purchase refund, then they may charge you for the missing materials etc etc...

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bob16314
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Re: Hi there i am trying to RMA my GTX 1060 graphics card 2017/11/21 17:18:08 (permalink)
Welcome to the forums.
 
See the EVGA FAQ When RMAing a product, what should I send in and how should I package the defective item? with a link to the EVGA RMA Process..You can also search 'RMA' in the FAQs for other info.
 
You do not need to send stickers, CD, manual, adapters/accessories..Send only the card itself.
 
 

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