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Evga Precision X version (6.2.3) Software Freeze Up When Ran

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aliabbas786
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2017/11/10 12:15:05 (permalink)
Hi guys when ever i open precision x it takes ages to open and when it does open the precision x interface is froze for a few seconds and it shows the gpu being used at 100% and if i click on anything on the software interface the software responds with precision x has stop responding, I then get two options that i can choose, which are close the software or select please wait. If i select please wait the software starts responding as normal or if don't click on anything when the software opens and wait for a while the software eventually starts working again. It never did this before why is this happening? Is this a bug as I have made zero software or hardware changes and this software use to work.
post edited by aliabbas786 - 2017/11/10 12:45:43

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    Gawg36
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/11 03:41:32 (permalink)
    I had the same issues. A long time to start up, several seconds to switch between saved profiles, it was generally "unnerving," if you know what I mean.
     
    There is one big caveat however. This was/is vs 6.1.15 - several months ago release. Due to the issues I haven't used or updated it. But I did try before  this post.
    The same a long time (10seconds approx) to start, software seemed to find changing between profiles and everything is totally frozen at these time. Finally, I messed
    with the fan speed for the sake of this post. Delay - frozen - works. The delay is a few seconds.
     
    This is on GTX 1080 ti FTW3 with EVGA ICX. It makes me nervous to use it, I don't know why, but seems this issue is not new. The rest is a mystery to me.

    1. Taichi z370. i7 8086k @ 5,2GHz Stable.
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    #2
    aliabbas786
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/11 05:36:14 (permalink)
    I see I am not the only one, if a few other members could post if its happening to there systems then EVGA can look into the issue and release a fix. Thanks for the reply. I timed how long it takes for the program to open, on my PC it takes around 40 seconds.

    My Pc Specs:
    Cpu: i5 7600
    Gpu: GTX 1070
    Ram: Corsair RGB Vengeance DDR4 2166mhzt
    Motherboard: Asus Strix Z270F
    PSU: EVGA 850 Super Nova G2
    HDD: 512GB Samsung Evo SSD, 1TB, 2TB, 500GB, HDD
    post edited by aliabbas786 - 2017/11/11 05:38:53
    #3
    dan2690
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/11 09:26:53 (permalink)
    I have the exact same issue precision x oc takes a while to open then if i click anywhere it freezes and takes 30-60 seconds to function, I also have precision x oc to open when windows boots up but ever since the last update i have to open it manually. I didnt have these issued before the update. I got my 1080 ti ftw3 about a month ago, after using msi afterburner on my previous cards, precision x oc is very underwhelming. How can there not be one of the most basic statistics cpu usage?
    #4
    aliabbas786
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/11 14:41:03 (permalink)
    dan2690 the more people come here with this issue the higher the chance EVGA will release a update. Thanks for the reply, I can confirm this issue is present with two additional Pc's that I own that have EVGA cards. This is defo a BUG which EVGA needs to be aware of. 
    #5
    DustDevilNM
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/11 18:05:03 (permalink)
    I had the slow open times with 6.2.3 as well and for me a bigger problem my card will not down clock on idle.   Just maxs out and running hot.   I uninstalled both XOC precision and Nvidia drivers and then reinstalled just the drivers and it did down clock again.  But as soon as I installed XOC clock jump up.
    #6
    Gawg36
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/12 04:26:55 (permalink)
    EVGA make good hardware and have great warranty. I think most would agree.
     
    But their software is plain awful. I don't think XOC has ever had an edition that just works
    and doesn't contain bugs.
    Better they drop software dept all together, (or get a competent team) except engineering for firmware and BIOS programing that's needed of course, but downloadable, optional software such as XOC is embarrassingly bad!
    And it seems to stay that way. I don't think there will ever be an intuitive, easy to use, and most importantly fully functional bug free XOC. Yeah, that's negative, but how long have they
    been at it! Still I have never ran good bug free EVGA software. Never. Maybe I'm missing something? 
     

    1. Taichi z370. i7 8086k @ 5,2GHz Stable.
    16GB G.Skill Trident Z @ 3,000MHz.
      EVGA GTX 1080ti  FTW3. Acer XB270HU IPS 1440p 144Hz Refresh with G-Sync. PSU Corsair AX850. Cloud two cans, and Creative T20 stereo. Realtek HD on board sound.
     
    #7
    Gawg36
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/12 04:44:27 (permalink)
    dan2690
    I have the exact same issue precision x oc takes a while to open then if i click anywhere it freezes and takes 30-60 seconds to function, I also have precision x oc to open when windows boots up but ever since the last update i have to open it manually. I didnt have these issued before the update. I got my 1080 ti ftw3 about a month ago, after using msi afterburner on my previous cards, precision x oc is very underwhelming. How can there not be one of the most basic statistics cpu usage?


    I agree with you. I'm quoting your post partly because 30 - 60 seconds, OP at 40 seconds. That's even worse than I thought.
    This is software designed to work with most NV cards, but specifically for EVGA versions, especially ICX (which is great.)
    But seem incapable of making decent software to go with their excellent HW. That would give an all round excellent customer experience, and for me, and many here very enjoyable too.
    Sadly the software part woefully lacking.
     
    MSI's AB is good, but I don't think it works properly with 3 fan, ICX cards? A shame. I used AB for years and like it, it works. Am I right saying AB is not suitable for ICX 9 sensor, 3 asynchronous fan version cards such as the FTW3?

    1. Taichi z370. i7 8086k @ 5,2GHz Stable.
    16GB G.Skill Trident Z @ 3,000MHz.
      EVGA GTX 1080ti  FTW3. Acer XB270HU IPS 1440p 144Hz Refresh with G-Sync. PSU Corsair AX850. Cloud two cans, and Creative T20 stereo. Realtek HD on board sound.
     
    #8
    d.burnette
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/12 05:03:22 (permalink)
    Gawg36
     
    MSI's AB is good, but I don't think it works properly with 3 fan, ICX cards? A shame. I used AB for years and like it, it works. Am I right saying AB is not suitable for ICX 9 sensor, 3 asynchronous fan version cards such as the FTW3?




    That is correct , at least at this time.

    Don 
     
     
    EVGA Z390 Dark MB | i9 9900k CPU @ 5.2 GHz all cores | EVGA RTX 3090 FTW3 Ultra | 32 GB G Skill Trident Z 3200 MHz CL14 DDR4 Ram | Corsair H150i Pro Cooler | EVGA T2 Titanium 1000w Power Supply | Samsung 970 Pro 1TB m.2 Nvme | Samsung 970 Evo 1TB m.2 Nvme | Samsung 860 Evo 1TB SATA SSD | EVGA DG 87 Case |
     
     
     
     
     
     
     
     
     
     
    #9
    aliabbas786
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/12 05:25:28 (permalink)
    I hope EVGA can solve this.
    #10
    Gawg36
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/12 07:36:15 (permalink)
    d.burnette
    Gawg36
     
    MSI's AB is good, but I don't think it works properly with 3 fan, ICX cards? A shame. I used AB for years and like it, it works. Am I right saying AB is not suitable for ICX 9 sensor, 3 asynchronous fan version cards such as the FTW3?




    That is correct , at least at this time.




    @d.burnette
     
    Thanks for clarifying that! 

    1. Taichi z370. i7 8086k @ 5,2GHz Stable.
    16GB G.Skill Trident Z @ 3,000MHz.
      EVGA GTX 1080ti  FTW3. Acer XB270HU IPS 1440p 144Hz Refresh with G-Sync. PSU Corsair AX850. Cloud two cans, and Creative T20 stereo. Realtek HD on board sound.
     
    #11
    PhantomApollyon
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/12 07:54:16 (permalink)
    For what it's worth, I was seeing this delay/freezing behavior for a few hours after install and now it *appears* to be fine...

    ASUS Maximus z690 Hero // i9 12900K // 4090 FE // 32GB 6000Mhz DDR5 // EVGA 1600 T2
    #12
    Gawg36
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/12 08:07:46 (permalink)
    aliabbas786
    I hope EVGA can solve this.


    So do I, very much. I would love to have an intuitive and bug free program that has a simple interface, but also allows users to comfortably use all of excellent features that new high end cards using EVGA only ICX, and advanced fan controls allow. It should start up at the same speed as other programs on said PC, and not leave users scratching their heads wondering, "now should I enable this, disable that, ahhh what does that button do," and more. In addition the user may well do everything right, but it doesn't work as intended, leading to a bloody scalp from excessive head scratching, (It was a bug)
     
    May be extreme, but I think they should scrap the current program and plan a powerful but intuitive and simple one while considering the average user. It's intimidating at first plus there are bugs which case by case may leave the user thinking they did something wrong. Currently we get frequent updates, the problem is they fix a problem and introduce another. It's like building on busted foundations, fundamentally flawed.
    Now I may be totally wrong. I am no software engineer, but I've used lots of software and can quickly figure out if it's good and intuitive and bug free. I always have a slight feeling of dread when using XOC. May be I'm just daft, but I can use AB with my eyes closed pretty much and it does what I want (input). This is only my opinion, and I have no intention to rant. I have a good image of EVGA, their products, and customer service. I will absolutely purchase high end components from EVGA again. As a whole a great company. But the subpar software spoils this to some degree.

    1. Taichi z370. i7 8086k @ 5,2GHz Stable.
    16GB G.Skill Trident Z @ 3,000MHz.
      EVGA GTX 1080ti  FTW3. Acer XB270HU IPS 1440p 144Hz Refresh with G-Sync. PSU Corsair AX850. Cloud two cans, and Creative T20 stereo. Realtek HD on board sound.
     
    #13
    r2642557
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/13 00:29:29 (permalink)
    Hello, I have the same problem, every time I restart the windows or close the application I get this error.
     
    OS Version: Windows 7 64 Bit
    NVIDIA Graphics Driver Version: 388.13 WHQL
    EVGA Precision X OC Version: 6.2.3
     
    Any solutions? With afterburner I don't have any problems, but get EVGA Precision XOC, I never test it.
     
    Sign with problems:
    Trouble event name: BEX64
    Application name: PrecisionX_x64. exe
    Application version: 6.2.3.0
    Time stamp of the application: 5a02bd1c
    Module name with errors: MSVCR120. dll
    Module version with errors: 12.0.21005.1
    Time stamp of module with errors: 524f83ff
    Exception Shift: 0000000000000006dd3d
    Exception code: c0000417
    Exception data: 000000000000000000000000
    Operating system version: 6.1.7601.2.1.1.0.256.1
    Id. of regional configuration: 3082
    Other information 1: d810
    Other information 2: d8109e1dbdb5cbcc23fa6d5f533db420
    Other information 3: aecc
    Other information 4: aecc6df6306c3381cb931bae953305ee
    #14
    zivars
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/13 07:14:40 (permalink)
    Hi, Precision X starting for me as well very slow. Have issues with auto overclock as well, full one keeps freezing after few minutes with no response, waited for couple hours the same. Short one works ok.
    #15
    donalgodon
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/13 08:41:27 (permalink)
    Precision XOC is giving me the same problems. Great hardware crippled by terrible software.
    #16
    r2642557
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/13 10:09:10 (permalink)
    has several bugs. Another thing I don't like about the program is that you have to register to download it to put certain data, which is annoying and cumbersome, it seems already facebook that collects certain information, for what? I don't know... it leaves me with a lot of doubt. It's not like afterburner, you download it and install it and that's it, easy.
    post edited by r2642557 - 2017/11/13 10:12:32
    #17
    Gawg36
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/14 00:33:14 (permalink)
    donalgodon
    Precision XOC is giving me the same problems. Great hardware crippled by terrible software.


    +1 

    1. Taichi z370. i7 8086k @ 5,2GHz Stable.
    16GB G.Skill Trident Z @ 3,000MHz.
      EVGA GTX 1080ti  FTW3. Acer XB270HU IPS 1440p 144Hz Refresh with G-Sync. PSU Corsair AX850. Cloud two cans, and Creative T20 stereo. Realtek HD on board sound.
     
    #18
    donalgodon
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/14 07:30:31 (permalink)
    I just got a 1070Ti, installed XOC 6.2.3 to run the new OC process, got the auto-overclock settings, uninstalled the crashy XOC and installed Afterburner to manually enter the same offsets. It's such a shame that the XOC application is in this state.
    #19
    zivars
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/14 07:35:14 (permalink)
    I got the same card. What settings did you get? Mine keeps crashing on full one whatever I enter. Short one gives me only +114Mhz on Gpu.
    #20
    donalgodon
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/14 08:44:03 (permalink)
    zivars
    I got the same card. What settings did you get? Mine keeps crashing on full one whatever I enter. Short one gives me only +114Mhz on Gpu.

    I got a +102 Mhz offset, so I just rounded it down to 100 manually.

    I wonder why the auto feature doesn't test the memory OC?
    #21
    dan2690
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/14 12:49:43 (permalink)
    As well as the freezing problem the osd will stop showing in game, it is temporarily fixed by resetting my pc. Activating and deactivating the osd with an assigned key also causes crashes in some but not all games for me. I wondered if the guys here who own the 1080 ti ftw3 could tell me what gpu temps you get under full load (should I create a separate thread regarding this?) Without any overclock i reach 65c with fan speed at 85% in shadow of war. Should I be getting lower temps at that fan speed? I have the Corsair 460x case with 3 sp 120 fans at the front and 1 rear exhaust and 1 top exhaust. Thanks in advance
    #22
    oblivionjosh
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/16 15:47:33 (permalink)
    EVGA Precision is one of the worst applications I have ever used., It's slow, It looks terrible, The UI is a mess and it causes keyboard input lag for like 30 seconds after booting your PC. 
    I might just not go with EVGA in the future because I just simply can't deal with using this software, I am forced to use it for a custom fan curve on my 1080 Ti FTW3.
    EVGA should honestly just remake it from the ground up.
     
    It's beyond repair....
    #23
    Gawg36
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2017/11/17 07:25:03 (permalink)
    dan2690
    As well as the freezing problem the osd will stop showing in game, it is temporarily fixed by resetting my pc. Activating and deactivating the osd with an assigned key also causes crashes in some but not all games for me. I wondered if the guys here who own the 1080 ti ftw3 could tell me what gpu temps you get under full load (should I create a separate thread regarding this?) Without any overclock i reach 65c with fan speed at 85% in shadow of war. Should I be getting lower temps at that fan speed? I have the Corsair 460x case with 3 sp 120 fans at the front and 1 rear exhaust and 1 top exhaust. Thanks in advance

    You might be referring to me? It's off topic so a summary answer. My card never goes above 70c. As I can't use XOC curve well, I fix speed on occasion.  For benches and heavy new games maxed I set the fans (3) at 60%. If it's warm 65% but that's tops due to noise. (Fixed fans I only use when OCed. Pwr +122% voltage +50% memory +400Mhz and GPU + 26MHz - my chip is unstablish above that +26MHz on core is the best for absolute stability in my case. Using BIOS 2 hence the higher than normal max power). Probably 85% isn't a huge difference in actual cooling, and it may be noisy. No drama but why don't you try the same things you did at 85% fan at 65% and compare temps. Then you will know where you stand and can set GPU accordingly.
     
    Any more on this topic please PM me or start a new thread, wouldn't want the mods to get angry! I check in a few times a week. Cheers.

    1. Taichi z370. i7 8086k @ 5,2GHz Stable.
    16GB G.Skill Trident Z @ 3,000MHz.
      EVGA GTX 1080ti  FTW3. Acer XB270HU IPS 1440p 144Hz Refresh with G-Sync. PSU Corsair AX850. Cloud two cans, and Creative T20 stereo. Realtek HD on board sound.
     
    #24
    SamseDK
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2018/04/13 06:02:37 (permalink)
    when my xoc starts, it has my profiles and curves, but fan speeds are 0% and only change to "normal" after i clicked curves button. What a piece of trash program. I removed xoc with revo uninstaller. Started in failsafe mode, deleted Nvidia drivers with DDU. Then I removed my psu power from wall, pressed and hold power button for 30 sec. Then plugged it in again, and turned on. Reinstalled drivers, made a reboot. Then i installed XOC but the same thing is happening. I even removed any traces of files and data on c:\programfiles blabla and on regedit.
    I now dont want to use this piece of trash. EVER! 
    standard fan curves for me from now on.
    Never XOC AGAIN!
    #25
    waldmensch
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    Re: Evga Precision X version (6.2.3) Software Freeze Up When Ran 2018/09/16 13:48:41 (permalink)
    Any news from the developers regarding these annoying issues? I am using XOC on my workstations. At the moment I am running 3 EVGA 1080 ti SC2 and I am constantly experiencing lags and freezes up to complete crashes. Those issues are happening since I swapped out an EVGA 980ti against the third 1080ti some weeks ago. After burner works fine but it doesn't recognize the second fan on my cards. Not only does XOC produce lags and freezes, it can also be dangerous for the cards itself. Yesterday I rendered an animation as I recognized that one LED from one card was red. I checked the XOC GUI and the card had over 90°C. At this point, XOC is not usable for me. Please fix this EVGA! 
    #26
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