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traking number

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juanblink182
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2017/05/25 19:18:53 (permalink)
Hello, i  have a rma ticket:
 
RMA ID: 524025
RMA Number: 542117010412
RMA Received: Received On: 5/22/2017
Shipped From EVGA: Shipped On: 5/25/2017 - Tracking Number:          

 
 
Shipping Out Option Selected: WILL CALL
Part Number Out: 06G-P4-4996-KR
Next Step: RMA Complete
 
But do not have a shipping number, and what is WILL CALL?
I am from Uruguay and I need the shipment number to register the product income to the country
#1

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    MDeckerM
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    Re: traking number 2017/05/25 19:42:18 (permalink)
    Hello,
     
    I apologize for any confusion. I will have our LATAM team look into this for you, we appreciate your patience.
    #2
    juanblink182
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    Re: traking number 2017/05/26 07:02:34 (permalink)
    good morning. something new?
    #3
    EVGA_Gabriel.S
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    Re: traking number 2017/05/26 09:41:59 (permalink)
    Hello,
     
    This is in regards to your questions about your RMA, I can confirm that your replacement is ready and it will be shipped today. Our team members from LATIN America that will contact you directly once there is a tracking number available for your replacement. 
    #4
    juanblink182
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    Re: traking number 2017/05/30 19:16:58 (permalink) 
    I need the tracking number, as you pass it to me when the product reaches my country. But if the VGA arrives and I do not register the tracking number at customs it is retained.
    If I pass it when the VGA is in my country what is the meaning of the tracking number.?
    In addition to generating many legal problems for not registering the product.
    #5
    juanblink182
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    Re: traking number 2017/06/01 13:19:44 (permalink)
    Muchas gracias por la gestión. Eternamente agradecidos con el soporte de EVGA.
    #6
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