manuel_ubau
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 3/3/2017
- Status: offline
- Ribbons : 0
Hello everyone!
I was installing the EVGA hybrid on my
Evga 1080Ti FE and towards the end I noticed that one resistor was lose. And basically fell off when I was inspecting it! :-(
Since it is part of the mosfet I'm sure it's super important. Any recommendations on what I should do? Does evga offer repairs? I have some technical skills on skoldering but I've never soldered anything this small.
Attaching picture! 😭😭
|
bcavnaugh
The Crunchinator
- Total Posts : 38516
- Reward points : 0
- Joined: 9/19/2012
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 1:12 AM
(permalink)
Welcome to the Forum manuel_ubau Bummber, but best to allow EVGA to look at the Card and give you your options. You are better off creating a Support Ticket to request an RMA
post edited by bcavnaugh - Wednesday, May 17, 2017 1:15 AM
|
HellxxxJumper
New Member
- Total Posts : 15
- Reward points : 0
- Joined: 11/8/2015
- Location: Canada
- Status: offline
- Ribbons : 0
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 3:10 AM
(permalink)
How large is the part that fell off? I had that happen once to me as well on an old XFX gts 250 card. The resistor was large enough for a soldering iron, so I just put it back on. I wonder if that would go against the warranty, since it's not exactly tampering... 
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 6/8/2010
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 3:22 AM
(permalink)
bcavnaugh
Welcome to the Forum manuel_ubau
Bummber, but best to allow EVGA to look at the Card and give you your options.
You are better off creating a Support Ticket to request an RMA
I agree.
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 31353
- Reward points : 0
- Joined: 12/12/2010
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 123
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 3:39 AM
(permalink)
Sajin
bcavnaugh
Welcome to the Forum manuel_ubau
Bummber, but best to allow EVGA to look at the Card and give you your options.
You are better off creating a Support Ticket to request an RMA
I agree.
+2 Get EVGA involved before you try to self fix 
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
|
JosephL
EVGA Alumni
- Total Posts : 662
- Reward points : 0
- Joined: 6/12/2016
- Status: offline
- Ribbons : 2
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 3:49 AM
(permalink)
Hello manuel_ubau and welcome to the Forums! I do see that you contacted us directly and we are going to have the card inspected. I did want to note that it is not recommended that you attempt any self-repairs with a soldering iron. This would VOID the warranty as indicated on our warranty page: "..usage of solder to the PCB, electronics and/or component modification." If you have this happen to you it is best to consult EVGA directly so we can assess the best options for you. 
post edited by rjohnson11 - Wednesday, May 17, 2017 11:16 AM
|
Hoggle
EVGA Forum Moderator
- Total Posts : 8899
- Reward points : 0
- Joined: 10/14/2003
- Location: Eugene, OR
- Status: offline
- Ribbons : 4
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 4:55 AM
(permalink)
EVGATech_JosephL
Hello manuel_ubau and welcome to the Forums!
I do see that you contacted us directly and we are going to have the card inspected. I did want to note that it is not recommended that you attempt any self-repairs with a soldering iron. This would VOID the warranty as indicated on our warranty page:
"..usage of solder to the PCB, electronics and/or component modification."
If you have this happen to you it is best to consult EVGA directly so we can assess the best options for you.
In other words: " Don't try this at home we are highly skilled and trained professionals" 
post edited by Sajin - Wednesday, May 17, 2017 4:37 PM
|
JosephL
EVGA Alumni
- Total Posts : 662
- Reward points : 0
- Joined: 6/12/2016
- Status: offline
- Ribbons : 2
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 4:58 AM
(permalink)
☄ Helpfulby manuel_ubau Wednesday, May 17, 2017 10:25 AM
|
manuel_ubau
New Member
- Total Posts : 5
- Reward points : 0
- Joined: 3/3/2017
- Status: offline
- Ribbons : 0
Re: Need help! Resistor of a mosfet fell off!
Wednesday, May 17, 2017 10:27 AM
(permalink)
EVGATech_JosephL
Hoggle
EVGATech_JosephL
Hello manuel_ubau and welcome to the Forums!
I do see that you contacted us directly and we are going to have the card inspected. I did want to note that it is not recommended that you attempt any self-repairs with a soldering iron. This would VOID the warranty as indicated on our :
"..usage of solder to the PCB, electronics and/or component modification."
If you have this happen to you it is best to consult EVGA directly so we can assess the best options for you.
In other words: "Don't try this at home we are highly skilled and trained professionals"
Thank you guys! I already got the RMA step 2 and I will ship it today! sad I'll be missing a couple days without my 1080Ti :'(
post edited by Sajin - Wednesday, May 17, 2017 4:39 PM
|
rjohnson11
EVGA Forum Moderator
- Total Posts : 85038
- Reward points : 0
- Joined: 10/5/2004
- Location: Netherlands
- Status: offline
- Ribbons : 86
|