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Step Up Question

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energy3693
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2017/03/19 19:26:23 (permalink)
I originally had purchased a 980 Ti FTW last March.  I then did a step up to the GTX 1080 SC ACX 3.0.  I now am given the opportunity to upgrade to the ICX version of the same card for $100.  My question is, am I still going to be able to do a step up to the GTX 1080 Ti?  Since my original GTX 1080 SC ACX 3.0 was a step up card.  If not then I won't even bother upgrading to the ICX version of the card. 
 

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    MDeckerM
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    Re: Step Up Question 2017/03/19 19:28:05 (permalink)
    Hello,
     
    great question and the answer is yes.
     
    If you participate in the ICX Upgrade you will have another opportunity to step up.
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    energy3693
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    Re: Step Up Question 2017/03/19 19:31:27 (permalink)
    EVGATech_MDecker
    Hello,
     
    great question and the answer is yes.
     
    If you participate in the ICX Upgrade you will have another opportunity to step up.




    Thank you for the quick reply!  One more question, since I did not technically purchase the 1080.  What MSRP will be used when I step up to the GTX 1080 Ti? The original price for the GTX 1080 iCX?  or the new one currently listed?

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    #3
    MDeckerM
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    Re: Step Up Question 2017/03/19 19:35:52 (permalink)
    The MSRP you will receive will depend entirely on the direct ICX equivalent upgrade before the 1080 price drop.
     
    Your ICX upgrade would be the SC2 (08G-P4-6583-KR) and the MSRP value of that card would be $649.99
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    energy3693
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    Re: Step Up Question 2017/03/19 19:39:45 (permalink)
    EVGATech_MDecker
    The MSRP you will receive will depend entirely on the direct ICX equivalent upgrade before the 1080 price drop.
     
    Your ICX upgrade would be the SC2 (08G-P4-6583-KR) and the MSRP value of that card would be $649.99


    Thank you for answering my questions!



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    #5
    BioHazardSperm
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    Re: Step Up Question 2017/03/20 08:49:50 (permalink)
    Decker , are you saying a card that has been stepped up can be stepped up again
    "am I still going to be able to do a step up to the GTX 1080 Ti?"
    980TI step up to
    1080 SC ACX 3.0 then stepped up to
    GTX 1080 Ti
     
    Please confirm this as this is not the policy im reading at EVGA

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    #6
    energy3693
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    Re: Step Up Question 2017/03/20 08:53:44 (permalink)
    BioHazardSperm
    Decker , are you saying a card that has been stepped up can be stepped up again
    "am I still going to be able to do a step up to the GTX 1080 Ti?"
    980TI step up to
    1080 SC ACX 3.0 then stepped up to
    GTX 1080 Ti
     
    Please confirm this as this is not the policy im reading at EVGA


    What I am assuming is, the icx isn't a step up. It's an upgrade which includes a new 90 day step up window for $99. I just sent my ACX in 15 minutes ago.

    Case: Corsair 750D Airflow Edition 
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    Processor: i7 4770K @ 4.2 Ghz (Corsair H115i Extreme) 
    RAM: Crucial Ballistix Sport DDR3 16GB (8x2) 
    GPU: EVGA GTX 1080 SC
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    #7
    BioHazardSperm
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    Re: Step Up Question 2017/03/20 08:58:23 (permalink)
    To be clear
     
    "I originally had purchased a 980 Ti FTW last March
    (980 TI Card Stepped up )
    I then did a step up to the GTX 1080 SC ACX 3.0. 
    (1080 is now a Step up card now)
    I now am given the opportunity to upgrade to the ICX version of the same card for $100. 
     
     
    My question is, am I still going to be able to do a step up to the GTX 1080 Ti? 
     
    (here you are saying he can step up a card that stated as a 980 TI was stepped up to a 1080SCand now he can step up that step up to a 1080TI
    "Hello,
     
    great question and the answer is yes.
     
    If you participate in the ICX Upgrade you will have another opportunity to step up." )
     
    Since my original GTX 1080 SC ACX 3.0 was a step up card.  If not then I won't even bother upgrading to the ICX version of the card. "
     
    Sorry but ive never seen anyone from EVGA say a step up card can be stepped up a second time.Granted they are not considering the ICX-ACX a step up but it is stepping up a 1080SC that was already used in the step up program to a 1080 TI
     

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    #8
    Cool GTX
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    Re: Step Up Question 2017/03/20 08:59:19 (permalink)
    energy3693
    BioHazardSperm
    Decker , are you saying a card that has been stepped up can be stepped up again
    "am I still going to be able to do a step up to the GTX 1080 Ti?"
    980TI step up to
    1080 SC ACX 3.0 then stepped up to
    GTX 1080 Ti
     
    Please confirm this as this is not the policy im reading at EVGA


    What I am assuming is, the icx isn't a step up. It's an upgrade which includes a new 90 day step up window for $99. I just sent my ACX in 15 minutes ago.

     

    Correct iCX upgrade is a separate program and Not a Step-U
     
    Also You can not Step-Up from a previous Step-Up is also correct
    http://www.evga.com/support/stepup/
     
     
    Frequently Asked Questions
    excerpt:
     
    Can I Step-Up if I'm not the original owner?
    No - Step-Up is available only to the original owner with a verified authorized invoice.
     
    Can I Step-Up a product more than once?
    No - A product received from Step-Up cannot be used in the Step-Up program.
     
     
     
     
     

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    #9
    BioHazardSperm
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    Re: Step Up Question 2017/03/20 09:03:03 (permalink)
    Cool what i was pointing out is the card is already been stepped up,nowhere  do i see a disclaimer allowing a double step up as a feature of the program.I didnt want him to be mislead.I may be wrong but i cant find anything to contradict it

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    #10
    Cool GTX
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    Re: Step Up Question 2017/03/20 09:07:55 (permalink)
    The Step-Up "cycle is broken" with the iCX Upgrade program.
     
    Anyone who qualifies for the iCX Upgrade and does it --- gets a 90 day window from the iCX Upgrade program for Step-Up from the New iCX card
     
     
     

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    #11
    BioHazardSperm
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    Re: Step Up Question 2017/03/20 09:09:33 (permalink)
    but the Terms also state clearly it defaults to the
     
    The EVGA Step-Up Program Terms and Conditions apply to your iCX Upgrade product and can be located at www.evga.com/stepup.
     
    thus making a step up of a step up invalid ,that is why its confusing? a 1 year step up window?

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    #12
    Cool GTX
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    Re: Step Up Question 2017/03/20 09:11:16 (permalink)
     
    http://www.evga.com/icxupgrade/
     
    The EVGA ACX 3.0 to iCX Upgrade Program also has other great benefits:
    • EVGA iCX cards received through the iCX Upgrade program are eligible for the EVGA Step-Up program for 90-days from the date the iCX Upgrade product is shipped to you. For EVGA Step-Up purposes, the value of the iCX Upgrade will be based on the MSRP value of the respective iCX graphics card listed on EVGA.com.
    • EVGA iCX Upgrades may be paid in full with EVGA Bucks.
     
    Also look at this reply
    EVGATech_MDecker
    Hello,
     
    great question and the answer is yes.
     
    If you participate in the ICX Upgrade you will have another opportunity to step up.


    post edited by Cool GTX - 2017/03/20 09:13:07

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    #13
    BioHazardSperm
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    Re: Step Up Question 2017/03/20 09:13:21 (permalink)
    and the benefits still are bound to "The EVGA Step-Up Program Terms and Conditions apply to your iCX Upgrade product and can be located at www.evga.com/stepup. found in the terms and conditions on that same page
     
    Thats the catch isnt it ?

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    #14
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    Re: Step Up Question 2017/03/20 09:15:14 (permalink)
    When a rep says one thing and the EVGA website terms and conditions say another, its a issue to be explored properly. As a customer im being told one thing by a rep and the website says otherwise...
     

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    #15
    Cool GTX
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    Re: Step Up Question 2017/03/20 09:19:10 (permalink)
    I'll agree that there is some overlap in EVGA terms between the two seperate program.
     
     
    The iCX Upgrade was a special one-off limited offer.  Seems the rules were written to allow the Step-Up from the iCX upgrade.
     
    I am not an EVGA employee, so someone could contact Customer Service for an Official response. 
     
    However in post 1 , OP made it clear about the Step-Up history and EVGA_MDecker responded

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    Re: Step Up Question 2017/03/20 09:19:54 (permalink)
    ya know what its moot anyways ,it ended on Feb 28th ,as his first post on the matter was asking if he could,and it doesnt matter now .the program is closed before he even asked and decided
     

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    #17
    Cool GTX
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    Re: Step Up Question 2017/03/20 09:27:46 (permalink)
    If they missed the signup they are out of luck
     
    http://www.evga.com/icxupgrade/
     
    This seems to be the Special Exemption: "iCX Upgrade products are automatically eligible for the EVGA Step-Up program"

     
     
    iCX Upgrade products are automatically eligible for the EVGA Step-Up program. Because EVGA automatically registers your product prior to shipping, your 90-Day Step-Up window begins on the shipping date for your iCX Upgrade product. The EVGA Step-Up Program Terms and Conditions apply to your iCX Upgrade product and can be located at www.evga.com/stepup. To check your EVGA Step-Up status or expiration date, please go to www.evga.com/community/myProducts.asp, find your iCX Upgrade product, and click the "View Details" button.
     
     
     

    EVGA ACX 3.0 to iCX Upgrade Program Terms & Conditions

    Once approved, EVGA will auto-register the iCX Upgrade graphics card and ship out your brand new EVGA 10-Series iCX Card!
    • Products received through the iCX Upgrade Program will be registered to the participant's EVGA account. No exceptions.
    • Products received through the iCX Upgrade Program carry the EVGA 3-Year Global Warranty, subject to other Terms and Conditions of the iCX Upgrade Program. The warranty period will begin from the date the iCX Upgrade product ships from EVGA.
    • Products received through the iCX Upgrade Program will be considered new-in-box promotional products, and participant will be considered the original owner of the iCX Upgrade product. Products received from the iCX Upgrade program are not eligible for promotions listed on EVGA.com, except where noted otherwise and not prohibited by law.
    • iCX Upgrade products will carry over any Extended Warranty from the ACX 3.0 product sent in by participant. Otherwise, iCX Upgrade products are not eligible for the EVGA Extended Warranty program.
    • iCX Upgrade products will carry over any EVGA Advanced RMA (EAR) from the ACX 3.0 product sent in by participant.
    • iCX Upgrade products are automatically eligible for the EVGA Step-Up program. Because EVGA automatically registers your product prior to shipping, your 90-Day Step-Up window begins on the shipping date for your iCX Upgrade product. The EVGA Step-Up Program Terms and Conditions apply to your iCX Upgrade product and can be located at www.evga.com/stepup. To check your EVGA Step-Up status or expiration date, please go to www.evga.com/community/myProducts.asp, find your iCX Upgrade product, and click the "View Details" button.

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    Re: Step Up Question 2017/03/20 10:09:15 (permalink)
    i got your point clearly, what i was pointing out was in the same area it says the ICX step up is to follow the step up guidelines. yes a 1080 acx is clearly covered as worded,but it no where says a stepped up card is allowed to be stepped up .It defaults to the step up programs terms and conditions.
    So as worded a card getting the icx is bound to the terms of step up after received, a step up can not be stepped up.  
     
    As worded and defined by the program , the ICX card must follow the STEP UP Programs terms and conditions.
    IE a step up card can not be stepped up. If the 1080 SC was new , it would qualify clearly. But since the 1080 ACX is a step up card it follows the rules stated in the program.

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    #19
    the_Scarlet_one
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    Re: Step Up Question 2017/03/20 11:36:00 (permalink)
    Please be aware, to kill all confusion. Any 1000 series ACX card that uses the icx upgrade program is able to utilize a 90 day step up. Previous step ups do not apply, as the icx upgrade wipes the record clean and opens a brand new 90 day window.

    Plain and simple, it does not matter how the 1000 series acx card was acquired, even second hand, once the icx upgrade takes place.

    The $99 basically pays for a clean record with 90 day window, brand new icx card, and a t-shirt.
    post edited by Scarlet-Tech - 2017/03/20 11:37:11
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    VaurionX
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    Re: Step Up Question 2017/03/20 21:29:06 (permalink)
    I am wondering something a bit similar here. I have signed up for the ICX upgrade just so that I am then able to step to the 1080 Ti. Is there any way to not have to send my card in, wait for the ICX card to come back, and then send it back in just for the 1080Ti? It seems like a waste of time, shipping, and manpower to me and wondering if there is any exception there for those who just want to upgrade to the 1080 Ti.
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    repo1979
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    Re: Step Up Question 2017/03/20 21:35:02 (permalink)
    VaurionX
    I am wondering something a bit similar here. I have signed up for the ICX upgrade just so that I am then able to step to the 1080 Ti. Is there any way to not have to send my card in, wait for the ICX card to come back, and then send it back in just for the 1080Ti? It seems like a waste of time, shipping, and manpower to me and wondering if there is any exception there for those who just want to upgrade to the 1080 Ti.



    are you able to step up to a 1080 ti if you cancel?
     
    #22
    repo1979
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    Re: Step Up Question 2017/03/20 21:35:55 (permalink)
    nevermind, you would need to go through it
     
     
    post edited by repo1979 - 2017/03/20 21:36:56
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    VaurionX
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    Re: Step Up Question 2017/03/20 21:39:09 (permalink)
    repo1979
    VaurionX
    I am wondering something a bit similar here. I have signed up for the ICX upgrade just so that I am then able to step to the 1080 Ti. Is there any way to not have to send my card in, wait for the ICX card to come back, and then send it back in just for the 1080Ti? It seems like a waste of time, shipping, and manpower to me and wondering if there is any exception there for those who just want to upgrade to the 1080 Ti.



    are you able to step up to a 1080 ti if you cancel?
     




    No, I had already stepped up previously and it's been more than 3 months anyway. I just wish I didn't have to do this ICX step. I'd gladly the pay the extra $99 for the ICX upgrade if they wanted it so that I don't have to wait weeks for shipping :/
    #24
    repo1979
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    Re: Step Up Question 2017/03/20 21:42:20 (permalink)
    Okay so, then yes you would need to complete the icx upgrade and then submit for the 1080ti. No expectations on that
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    Re: Step Up Question 2017/03/20 21:49:04 (permalink)
    repo1979
    Okay so, then yes you would need to complete the icx upgrade and then submit for the 1080ti. No expectations on that

    I understand, but it seems like a waste to package it up, pay for shipping, send it out and wait a week, then have some employee there do whatever they have to do and pay to ship it back out. Then I would literally just slap another shipping label on the box and ship it right back to step up to the 1080 Ti. Like why... I'll pay the $99 ICX upgrade but don't do that extra stuff, it's a huge waste and very backwards.
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    repo1979
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    Re: Step Up Question 2017/03/20 22:15:24 (permalink)
    Bright side is by that time hopefully they will be far along in the step-up you wont have to wait long at all. And maybe just maybe they might have a SC ti to step to.
    #27
    Cool GTX
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    Re: Step Up Question 2017/03/20 22:16:55 (permalink)
    It is the "system" EVGA created, we are just along for the ride
     
    Your not the first to ask about just .........1080Ti

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

    RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


    #28
    repo1979
    FTW Member
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    Re: Step Up Question 2017/03/20 22:17:54 (permalink)
    Cool GTX
    It is the "system" EVGA created, we are just along for the ride


    Been good so far lol
    #29
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