Arikana

Hello peeps

little bit of info about my setup before i explain the problem.

GPU: EVGA 580 SLI
PSU: Corsair 1000w
Ram: Corsair Dominator 6gigs
Mobo: EVGA x58 classified
Windows Vista 64bit

Since a couple of days I had to completely install windows vista again, defragged my hd's etc
So after I downloaded the latest driver from Nvidia (301.42), Installed diablo 3 again and started playing.

Then I started getting this problem, in the beginning it varied after the ammount of time I was playing, (5mins to couple hours) but I got this problem where my fan speed goes up to 100% and causing a black screen, I can still hear the sounds of the game etc and when i'm on skype im still able to communicate.

I'm using an OSD to see my temps and there always arround 60-80° playing games (depending what game) Diablo is arround 70° max; idle about 30-40°

My keys wouldn't work, all I could do is a reboot.
So then I unistalled those drivers used Driver Cleaner Pro and downloaded an older version (296.10) to see if that would solve anything, with no succes, It actuatelly made it even worse. I can't even launch the game anymore, the moment I press launch in the launcher off diablo 3 My gpu fanspeed goes up to 100% and caused me a black screen inmediately.
The weird thing is, I haven't tested it with other games, but while writing this, i'm on my pc for atleast a couple hours without any problems, it's just when launching diablo 3 this occurs.

So any helpfull people out there who might give me some advice or can help me trying out some more things able to solve this? Pretty please

Ive been browsing the internet for some advice and I even believed there was a person with similar issues on this forum, I'm far from a pro when it comes to PC's and shiz but people were talking in that topic about voltages, updating bios etc, => which i never ever did, Don't reallt know how to, Didnt bother to look it up aswell tbh.

So if any friendly person out there could help me with this issue, much appreciated.

Thanks in advance.

Arikana

 
Hey

Well i'm typing this from my ps3 now cause i think my pc is faked, I installed the latest drivers but still the same thing was going on. Started the game got black screen followed by inmediately fanspeed increase to 100.

I still managed to hear the music from the login screen playing in the background, So after that I wanted to report this here but opon clicking the login button the same occured as mentioned above, so I reboot the pc and from the time I pressed the reboot button that or those gpu went 100 % fanspeed and black screen. cant even get on my pc now hence im writing this from my ps3.

so with this 'extra' info could anyone give me some more advice? Are my gpus broke or something? Plx help, ty

Attached Image(s)

Arikana

Hey

Thanks for the replie, Nothing wrong with the cables, they are  connected the right way,

I just tested with one of the 2 cards and my pc booted without any problems I could even start diablo without any problems or the fans going to 100% speed.

So i'm gonna test the 2nd in just a second just reporting in case something happens and cannot log onto my pc or something.

So with this information does it seems the other GPU card is broken?

Thanks for the information so far.

Arikana

hey

I just tested the other slot and its working aswell, No problems with starting up the pc, everything like usual.
Started diablo worked fine aswell no gpu fanspeed increase to 100 like before, It doesn't give me a black screen this time.

so then what other options are left to figure out whats wrong?.. can it be the gpu isn't receiving enough power from the psu?
But then again I never had any troubles with either this psu or my gpu's, Cards are 7-8 months old the psu maybe a bit over a year.

Cause im only using a single card atm, and this occured when i was in SLI, so maybe something wrong with th psu or the cables? Also while writing this my pc isn't running for that long max 20mins now, so should i let it run a bit longer to see if it was coincidence?

Anyways thanks again for the info so far and willing to help me

Arikana

Hey again

I tested the cables that didnt't seem to be it. Yes my gpu's are stock clocks and have precision to not run on startup.

I put in the other card again, SLI mode and booted up my computer without any issues (yet) I didn't got the fanspeed thing when booting.

So i'm going to try starting up diablo since its the only game I have installed atm to see if it crashes again and makes my fanspeed going 100% again.
Update:
I could start diablo without any issues it's not running for a very long time yet 15mins, I might do a play session to see if it crashes after a while.

Tbh im really really confused lol, im not a computer guru, I know a couple of things how to fix this and that, but seriously what was going on?
its still a mystery for me why everything suddenly works again?

I've been on my pc 7 hours straight yesterday, that was with 1 card and nothing happend. Played diablo for maybe an hour without any crashes.

Sooo... Any more explanation you guys can give me, Should I be worried? Incase this happens again what would you like me to do? Follow that drive sweeper explanation and remove the physx & nvidia graphics.

Thanks for the help so far, much appreciated.

Arikana

Hey me again :<

So everything worked fine for like a week / 2 weeks, I could play 10hours a day, have my pc turned on for 15hours, no black screens or whatever.

Today after I was on diablo for an hour logged out and logged back in later that day, my screen went all black again, didn't recover, only could hear the sound of the game again and needed to reboot.
Fanspeed increased again at the moment when the screen went black.
So before I go on and try that DriveSweeper advice
I wanted to ask, In some of these topics I see they advice to put the voltage higher, Do you think this is any possible fix or something I could try aswell? And what exactly does this do?
Thanks in advance ~ Arikana

Sorry for the edits: I've been browsing the suppoirt forums of diablo 3 again and seems alot of people seem to have problems with black screen isues and diablo 3.




So maybe its a game related problem afterall? I still find it very weird from having no problems with any game to just diablo after a month, back to 2 weeks normal and now since today again the same issue. Can't be coincidence.

Arikana

Yea it's a pretty bugged game.
like I said in the post above many people talked about having black screen issues with diablo 3, Either for several seconds and their screen goes back to normal or they have to do a reboot, which is the option I have to do cause my screen stays black but can still hear sounds.

There are several topics about it in the technical support forum, But hardly any info about it. Some said they fixed it by lowering ingame  fps & shiz. But the people posting about these problems their cards range from the oldest to the newest.

What exactly do you mean loaded stock voltage, when I just booted into windows or when I'm in game? Cause it differs a little bit on my cards, When not gaming its both 963, When I start diablo one is 1038 my 2nd card is 1025.

But there's one thing that seems weird to me, the GPU clock for one card while doing nothing is 50MHZ while the other is running at 405 Idle. When  I start diablo both go to 772MHZ, seems pretty low even for doing nothing, why they differ so much when idle?

Arikana

No i'm running a single monitor.
I only switch 2 screens with my TV once and a while when watching series or movies. But afterwards I disable my 2nd screen again in the Nvidia configuration panel.

Yea could be the cards are about 8 months old. I bumped up the voltage but its synced even while the option if turned off, It's using the same voltage now for both cards.

Edit: Been playing diablo again for couple hours straight without any blackscreen crashes, I lowered the ingame fps aswell so maybe that did work like they said in some of those topics, or either the voltage increase, who knows.
I'll keep you updated if anything might happen.

Thanks for the help so far

Arikana

Hey

Sorry, But still got a small question about this,

Not sure If it that was the fix or not but I just had a crash again while just ingame, Don't know if the voltages were set right this time.

EDIT2: Again a crash, I'm really getting tired of this seriously, Now I even got it while browsing the internet, So It can't be game related right? If I even get Blackscreen and 100% fanspeed effect just by watching a youtube video.

EDIT3: Just unistalled my drivers ran  Drivesweeper doing the steps suggested a couple posts above and reinstalled the latest beta drivers, Perhaps who knows, Lets hope it fixes things.

EDIT4: About an hour into diablo etc, No crash yet, Might been like you said "bits of the old driver in the registry that might be cauing a conflict or issue with the new driver" Keep this post edited and let you know how its going.

Only thing I don't understand aswell is why my temps are way lower then what they used to be, like 1-2 weeks ago they went up to 65° when playing diablo was with the pc case closed.  I'm not sure what the ambitient temp is in my room but freaking hot anyways cause our house is poorly isolated, so the warmth stays within the walls, Now since 2 weeks I left the side panel of my pc and when i'm playing diablo now even with these outside & inside temps it stays on like 50° max with the fans going 65% as where they went to 60-65° with the fanspeeds 65-72 before. So how is it possible this differs so much suddenly. Only makes me worried something is broken or the monitoring of the evga precision or OSD isn't working properly.

BTW I guess it's not normal that everytime I have to put the voltage manually again right? Isn't there an option that saves these settings aka profile setting?

Again thanks for all the help and patience so far.

Arikana

Hey again

So I think I'm having a dead GPU card, So again 3 days without any crashes. played for like 5 hours+ straight yesterday etc.

But anyways thats not the issue now.
When I started my pc yesterday I noticed that the Nvidia control panel and evga precision didn't pick up my 2nd GPU card.
There wasn't an option to enable SLI.

I tried to check if things weren't seated properly etc but everything is still in place.
So do you think this could have been all the hassle about with those issues over the last couple of posts or you guys still think it's a PSU issue?

Arikana

Hey Hey

So I took the time to test my cards again, and apparently they both still work, Well... sort off.

I didn't got any of those crashes with blackscreen while playing anymore but I've tested my cards in Both PCI slots and in one of them with both cards I just dont receive video singal, My montitor just sais No signal, Also I dont hear the boot sound when my pc starts.
I tested both cards in the other PCI slot and my pc boots into windows, But whenever I play diablo with the cards seperately or watch a video with VLC a stream on internet fullscreen, it comes with stuttering.

Also my mozilla firefox goes slow as hell even typing a sentence on google makes the letters appear very slowly one after another.

So yeah with this info anything else I can check or do, I really want my pc to run smoothly again.
So is it a PCI slot on the motherboard that's broken? And could have caused all this, It's like I said, a week ago my 2nd GPU card suddenly vanished from the Nvidia control panel SLI mode was deactivated.

Arikana

not sure if I have another cable arround.

Does it affect the whole motherboard on itself having 1 bad PCI slot, for expampe the Slot im using now when checking both cards, they make my pc run slow as shiz.

My pc just froze a couple minutes ago watching a youtube video, I had to reboot.
My PC is going really really slow atm,  like everything, from opening programs etc, Internet.
when I had the message after rebooting to boot into normal mode of safe mode, when i chose normal mode, the text would dissapear from top to bottom but with stuttering.

not sure whats going on, But I don't like it. I always start panicking when shiz like this happens cause I don't know what to do or incase nothing works anymore.

Whats I've also noticed in Evga precision that my GPU usage drops to 0 sometimes then goes back to 60-80 drops back again ti mid 15's . This normal?

I really want to know what's going on, or what I can fix.

Arikana

Hey

yes I'm currently using the working PCI slot, Using 1 card only, And left the other Slot empty ofcourse.

So far i can see I have
microsoft NET framework 3.5 SP1
microsoft NET framework 4 Client Profile
And language packet for both of them.

Apart from this, I don't get why my pc became so slow, 2 days ago before I tested the broken PCI slot everything went smooth, internet and diablo 3.

Yes I have the letest Flash player.