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AnsweredJust installed the Precision X1 update and it screwed up my LED's!

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gamingcaptain
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Tuesday, July 05, 2022 5:59 PM (permalink)
Started my PC and was notified there was a Precision x1 update. I allowed it to update and in the process it did a firmware update without even asking me. Now my LED controls are screwed. All I have is one color except for when rainbow is selected. I didnt pay over 2k for my rtx3090 Ti Ftw3 to have you guys screw it up with sloppy software. I already can't use EVGA Unleash with my evga mouse because it causes frame freezes. EVGA do you guys test your software with every graphics card you sell before you release it?
post edited by gamingcaptain - Tuesday, July 05, 2022 6:02 PM
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BizSAR
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Re: Just installed the Precision X1 update and it screwed up my LED's! Tuesday, July 05, 2022 6:07 PM (permalink)
Welcome to the forums!
Try the troubleshooting steps stickied in this forum first (here).
 

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gamingcaptain
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Re: Just installed the Precision X1 update and it screwed up my LED's! Tuesday, July 05, 2022 9:31 PM (permalink)
Thanks for the rapid response but none of the recommendations resolved the issue. This is probably not going to be resolved until the next firmware update is released. X1 is always run as admin, C++ is installed and updated. I tried unistalling and reinstalling X1. Everything was working perfectly until the update today. What I dont understand is why it would do a firmware update without asking me? During the firmware update the fans were at 100% and a notification poped up telling me not to turn off the PC while the update is active. I have never had X1 do a firmware update. Is that normal? At this point the only LED control that is working is the rainbow and rainbow wave. The LED's will turn off and on with manual control but stay in white color mode.
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Mzfhartge
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Re: Just installed the Precision X1 update and it screwed up my LED's! Tuesday, July 05, 2022 10:51 PM (permalink)
Easy fix. I had the same issue. go in led and change leds number fourth pictures for powerlink to any number, you can change it back after and also under picture change to static off. Let me know please if it works for you. Basically play around with powerlink led and then everything will go back to normal.
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EVGA_Lee
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Re: Just installed the Precision X1 update and it screwed up my LED's! Wednesday, July 06, 2022 6:23 PM (permalink) ☼ Best Answerby Cool GTX Friday, July 08, 2022 1:25 PM
Please update to the latest PX1 version:
https://forums.evga.com/EVGA-Precision-X1-1360-m3562515.aspx
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gamingcaptain
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Re: Just installed the Precision X1 update and it screwed up my LED's! Thursday, July 07, 2022 9:50 PM (permalink)
Latest update fixed the issue. Thank you to all the hard working techs at EVGA :)
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Cool GTX
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Re: Just installed the Precision X1 update and it screwed up my LED's! Friday, July 08, 2022 1:25 PM (permalink)
gamingcaptain
Latest update fixed the issue. Thank you to all the hard working techs at EVGA :)


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lastsamurairick
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Re: Just installed the Precision X1 update and it screwed up my LED's! Friday, July 08, 2022 3:30 PM (permalink)
Awesome glad is fix.

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