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Hot!Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed)

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Silvaren
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2016/12/02 12:13:39 (permalink)
I lost 4 cards in total and i don't know what to do. I've used my spare card more than my kingpins but after a short time usage they all failed the same way.

I got a Corsair Ax1200i and i checked +12v rail there was no issue with it. So psu is not the issue here and i also got a Gtx 780 Classified as a spare card and due to kingpins failing again and again i actually used my spare card more than kingpin. Yet nothing happened to my spare card so if it was psu issue or something else that was causing this problem i would also face it on my spare card but i did not.

As of today its 7 months since i upgraded my rig but sadly kingpin fails on me. I think something is wrong with fans on this card. Even at fixed speed they sometimes slowdown for a second or two and then it goes back to its fixed speed. I wonder if this has anything to do with it. Or can it be bad capacitor issue that is known for 1080 series and maybe Evga was using those on Kingpins aswell ? 
 
Lets talk about the problem here.

They all died when i was away from pc or when i was browsing. Screen flickers for a second and then i either got black screen or screen became blurry so that you could count pixels on the monitor After restarting my system, it always got stuck at black screen and motherboard gave gpu slot error......

So am i missing something here ? Am i being extremely unlucky ? Or is there something wrong with these cards ?

First card died after 4 months
Second card died after a few days
Third card died after a month or so
Fourth card died after 15-20 days

There was no overclock on them and a part from a few hours of Witcher 3 i didnt play any game that would require insane amount of gpu power. I always used them at fixed 60-65% fixed fan speed and max temps were always around 65-70 on gpu.
 
There was another thread about this card by another user on OCN so after someone sent me a PM i decided to come here and create a thread about it.
 
I hope i can get some info, thanks.
 
PS: Since i cant copy paste links name of the thread that is created by another user on OCN is; 
2 Dead 980 Ti Kingpins back to back, Need Help! 
 
 
post edited by Silvaren - 2016/12/02 12:16:24
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    arestavo
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 12:25:19 (permalink)
    4 GPU failures back to back in the same PC?
     
    Time to look into a PSU replacement bud, because the odds are that the PSU is killing them and not that you are just super unlucky with your replacement cards.
     
    Also, if you don't have an UPS you might want to look into getting one.
    post edited by arestavo - 2016/12/02 12:27:46

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    bcavnaugh
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 12:28:33 (permalink)
    Welcome to the Forum Silvaren
    Sound more like you have a Motherboard and or Power Supply Problem being 4 Cards Now.
    Could also be your House Power.
    Could be your ASUS Motherboard.
    Could be your DP Cable and so on.
    post edited by bcavnaugh - 2017/01/19 14:52:18

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    Sajin
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 12:29:11 (permalink)
    I suspect a psu issue. I bet your psu ripple is out of whack. Out of spec ripple can kill hardware. How old is your psu?


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    Silvaren
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 13:10:13 (permalink)
    Psu is new i upgraded all of them when i bought my Kingpin and i did check my psu as i mentioned on my original post. +12v rail is fine there is no jump and Ax1200i is one of the best psus out there so. Now the question is how come it can be PSU or Motherboard issue when it does not affect my spare card aka 780 Classified ? I've used my spare card on this system more than my Kingpin tbh due to their fail rate. If something was wrong with those it would also get effected.
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    arestavo
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 13:16:03 (permalink)
    Silvaren
    Psu is new i upgraded all of them when i bought my Kingpin and i did check my psu as i mentioned on my original post. +12v rail is fine there is no jump and Ax1200i is one of the best psus out there so. Now the question is how come it can be PSU or Motherboard issue when it does not affect my spare card aka 780 Classified ? I've used my spare card on this system more than my Kingpin tbh due to their fail rate. If something was wrong with those it would also get effected.


    As to why the 780 Classified hasn't suffered the same fate? Different components in a different power subsytem could be the case - simply, built more robustly would be my guess.
     
    You measured the DC ripple and it is OK? https://www.youtube.com/watch?v=eVB_n4t57Yc
     
    More explanation as to what DC ripple is and how it impacts component longevity as well as overclocking - http://www.gamersnexus.ne...e-ripple-and-relevance
     
    Personally, I'd RMA that new PSU instead of bricking GPU after GPU. At 4 failures in a row, the chances are MONUMENTALLY small (though I agree remotely possible) that each GPU had an issue that failed to be seen when EVGA QC checked the replacement cards.
    post edited by arestavo - 2016/12/02 13:36:08

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    Sajin
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 13:29:13 (permalink)
    Pretty sure the OP didn't check the ripple as he would need an oscilloscope to check it.


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    Silvaren
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 14:06:15 (permalink)
    Well i used Corsair Link to see +12v but a part from that i do not have any other tools to check ripple. I don't mind changing it i called Corsair and they said even if there is no evidence they don't mind replacing my psu.
     
    Also this question still bothers me; can you tell me how come only kingpins failed and my other card is rock solid still ?
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    arestavo
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/02 14:16:05 (permalink)
    Silvaren
    Well i used Corsair Link to see +12v but a part from that i do not have any other tools to check ripple. I don't mind changing it i called Corsair and they said even if there is no evidence they don't mind replacing my psu.
     
    Also this question still bothers me; can you tell me how come only kingpins failed and my other card is rock solid still ?




    Per my previous post - "As to why the 780 Classified hasn't suffered the same fate? Different components in a different power subsytem could be the case - simply, built more robustly would be my guess."

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    Silvaren
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/03 02:38:00 (permalink)
    Corsair was kind enough to offer RMA for my psu so they will replace it this week, even if i still think psu is not the issue here.
     
    I will also give Kingpin one more try. My replacement will come in a few days and i won't use it until i receive my new psu. I am also planning to use last driver before 1080s came out and that should be 368.22 if i am not wrong. Since a lot of issues are going on with new drivers nowadays, god knows if there is an issue that is causing it. I guess thats all i can do for now.
     
    Any suggestions ?
    #10
    rjohnson11
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/03 06:25:13 (permalink)
    Outstanding that Corsair has offered to replace the PSU. Once that is done RMA the defect card and then see if everything is fine.

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    rla1999
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2016/12/05 10:06:01 (permalink)
    Silvaren
     
    I am also planning to use last driver before 1080s came out and that should be 368.22 if i am not wrong.
     
    Any suggestions ?


     
    373.06 works well for a few SLI users using 980s and for me.   I had asked that question before.  Since you only have one 980 Ti Kingpin, that should work well as well.   And yes, 368.22 worked well for me for a while until I finally decided to jump into the drivers that introduced the 1000 series (pascal)

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    Silvaren
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 08:39:40 (permalink)
    Hello again everyone :) Guess what happened ?!
    My 5th card died a few hours ago after 30 days of usage. I came back from work a few hours ago, i played some dota2 and after that i wanted to watch a tv show on Netflix then my screen became blurry and that was it, my card died again. I tried restarting, re-seating changing slots but nothing worked. So i am back with my spare card once more.

    I really don't have any words for this. I also had a psu replacement before using the 5th Kingpin (even if it wasn't faulty Corsair was kind enough to replace my ax1200i) so i dont know what to do now. I can't keep replacing my kingpin like this. Something else must be wrong here.

    If its not psu then can it be my motherboard that is killing my Kingpins somehow ? Then again i really wonder how come Kingpin dies but my spare card 780 Classified works just fine ?

    What can be the issue here ?
     
    Here is the thread i made on OCN
     

     
    Thanks.
    #13
    Sajin
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 12:21:34 (permalink)
    Silvaren
    Hello again everyone :) Guess what happened ?!
    My 5th card died a few hours ago after 30 days of usage. I came back from work a few hours ago, i played some dota2 and after that i wanted to watch a tv show on Netflix then my screen became blurry and that was it, my card died again. I tried restarting, re-seating changing slots but nothing worked. So i am back with my spare card once more.

    I really don't have any words for this. I also had a psu replacement before using the 5th Kingpin (even if it wasn't faulty Corsair was kind enough to replace my ax1200i) so i dont know what to do now. I can't keep replacing my kingpin like this. Something else must be wrong here.

    If its not psu then can it be my motherboard that is killing my Kingpins somehow ? Then again i really wonder how come Kingpin dies but my spare card 780 Classified works just fine ?

    What can be the issue here ?
     
    Here is the thread i made on OCN
     
     
     
    Thanks.


    Sorry to hear that. Pretty sure the motherboard isn't at fault here.


    #14
    Renjitr
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 12:49:50 (permalink)
    What else then ? Nothing else can cause this since psu also got replaced according to the post above, does that mean kingpin has a flaw ? Interesting.
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    bcavnaugh
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    Re: Evga Gtx 980 ti Kingpin is dead (Now A 5th Card Failed) 2017/01/17 12:56:32 (permalink)
    Renjitr
    What else then ? Nothing else can cause this since psu also got replaced according to the post above, does that mean kingpin has a flaw ? Interesting.


    Welcome to the Forum Renjitr
    It could be a short on the Motherboard and case or over voltage in the Motherboard Bios, who knows now.
    But 5 Cards in a row I would think that it is not a Graphics Card issue or problem.
    Need to test with a standard Non-Kingpin Card.
    post edited by bcavnaugh - 2017/01/17 13:04:41

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    Sajin
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 13:02:23 (permalink)
    bcavnaugh
    Renjitr
    What else then ? Nothing else can cause this since psu also got replaced according to the post above, does that mean kingpin has a flaw ? Interesting.


    Welcome to the Forum Renjitr
    It could be a short on the Motherboard and case or over voltage in the Motherboard Bios, who know now.
    But 5 Cards in a row I would think that it is not the Graphics Cards.


    He used a 780 classified every time the kingpin was out for rma. How do you explain that?


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    bcavnaugh
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 13:04:06 (permalink)
    Sajin
    bcavnaugh
    Renjitr
    What else then ? Nothing else can cause this since psu also got replaced according to the post above, does that mean kingpin has a flaw ? Interesting.


    Welcome to the Forum Renjitr
    It could be a short on the Motherboard and case or over voltage in the Motherboard Bios, who knows now.
    But 5 Cards in a row I would think that it is not the Graphics Cards.


    He used a 780 classified every time the kingpin was out for rma. How do you explain that?


    I did say  "who knows now"
     But also the 780 and 980 are different GPUs.
     
    How would you explain this problem after 5 cards?
    post edited by bcavnaugh - 2017/01/17 13:10:32

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    Sajin
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 13:09:29 (permalink)
    bcavnaugh
    Sajin
    bcavnaugh
    Renjitr
    What else then ? Nothing else can cause this since psu also got replaced according to the post above, does that mean kingpin has a flaw ? Interesting.


    Welcome to the Forum Renjitr
    It could be a short on the Motherboard and case or over voltage in the Motherboard Bios, who knows now.
    But 5 Cards in a row I would think that it is not the Graphics Cards.


    He used a 780 classified every time the kingpin was out for rma. How do you explain that?


    I did say  "who know now"
     But also the 780 and 980 are different GPUs.
     
    How would you explain this problem after 5 cards?


    I'd agree with Renjitr. Looks like the cards are flawed.


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    bcavnaugh
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 13:12:36 (permalink)
    Sajin
    bcavnaugh
    Sajin
    bcavnaugh
    Renjitr
    What else then ? Nothing else can cause this since psu also got replaced according to the post above, does that mean kingpin has a flaw ? Interesting.


    Welcome to the Forum Renjitr
    It could be a short on the Motherboard and case or over voltage in the Motherboard Bios, who knows now.
    But 5 Cards in a row I would think that it is not the Graphics Cards.


    He used a 780 classified every time the kingpin was out for rma. How do you explain that?


    I did say  "who know now"
     But also the 780 and 980 are different GPUs.
     
    How would you explain this problem after 5 cards?


    I'd agree with Renjitr. Looks like the cards are flawed.


    So all the GTX 980Ti Kingpin Graphics Cards are bad. How many other users have reported this?
    Should EVGA not give the OP a brand new GTX 1080 to solve this problem then.

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    Sajin
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 13:24:41 (permalink)
    bcavnaugh
    So all the GTX 980Ti Kingpin Graphics Cards are bad. How many other users have reported this?
    Should EVGA not give the OP a brand new GTX 1080 to solve this problem then.

    Are all 980 ti kingpin cards flawed? I doubt it. Were the ones the OP received faulty? Obviously. Should evga give the op a brand new 1080? They could do that if they wanted to be nice. Will they? Maybe. Should they? According to evga's graphics cards warranty statement, no.
    post edited by Sajin - 2017/01/17 13:27:24


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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 14:15:25 (permalink)
    Sajin
    bcavnaugh
    So all the GTX 980Ti Kingpin Graphics Cards are bad. How many other users have reported this?
    Should EVGA not give the OP a brand new GTX 1080 to solve this problem then.

    Are all 980 ti kingpin cards flawed? I doubt it. Were the ones the OP received faulty? Obviously. Should evga give the op a brand new 1080? They could do that if they wanted to be nice. Will they? Maybe. Should they? According to evga's graphics cards warranty statement, no.


    Then maybe only a GTX 980Ti Non-Kingpin Graphics Card or even a GTX 980Ti Classified Card,  it never hurts to ask.
    Both are in Stock ATM.

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    #22
    Dave3d
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 16:39:02 (permalink)
    I have had issues with my Titan X's also.
    This new one is slowly dying like the last one did.
    I also have a 780 that works in the machine just fine and dandy, not a single hickup. All same components, all brand new, EVGA 1300 psu (yes, I have a 2200w ups). Old cards work very very well, Titans just slowly die.
    I think the whole 9000 series was bad, or evga used not very good components.
    It is terrible.
     
    To the OP:
    Get the replacement card, sell it, and buy a 1000 series card.
    Dont go through this same crud again and again.
    :(
    post edited by Dave3d - 2017/01/17 16:41:06

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    #23
    Silvaren
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/17 18:30:17 (permalink)
     
    I am not the only one who experienced something like this over and over again since i cant post links here you can google this and you will find a thread on OCN '' 2 Dead 980 Ti Kingpins back to back, Need Help! ''
     
    I really don't know what to do at this point. If there was an issue with the rest of the system it would effect my spare 780 Classy since i actually used it more than my kingpins so far i would experience the same issue on it.
     
    Can someone from EVGA comment on this please before i lose my mind ? Either a solution or a different replacement maybe ? I paid 849.99 for this card and i can't even enjoy using it. According to rules replacement unit needs to be at the same performance level or better but that option is only valid when the card is not in their stocks.
     
    Do they check forums here or do i need to contact someone from EVGA via email ? Jacob maybe ?
    #24
    HeavyHemi
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/18 00:24:34 (permalink)
    I'm surprised EVGA has not chimed in with someone having 5 GPU failures in what...a year or so? I've had exactly two in a couple of decades that were not lost to 'scientific progress'.

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    #25
    modart
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/18 11:01:32 (permalink)
    5 in a row is more than bad luck that we can all agree on. They run at first then at some point die. New psu so that is ruled out. Maybe something is not grounded properly 

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    #26
    Sajin
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/18 11:14:44 (permalink)
     
    I find it interesting that his original brand new card lasted 4 months, and all replacement cards after that only lasted a few days to a month. The OP's 780 classified must be built like a tank.


    #27
    Cool GTX
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/18 11:19:51 (permalink)
    Does your MB have a latch on the PCIe slot being used?
     
    Is the Kingpin a bigger card than your trusty 780 series card?
     
    Is the Kingpin staying fully seated in the PCIe slot ?
     
    Is the Kingpin anchored to the case with a screw ?
     
    Are you using the same connection to the monitor ?  DP or hdmi
     
    Is the PC & monitor plugged into a surge protector ? what is it
     
    What is the voltage at your wall outlet ?  Does the outlet have a functional ground?
     
    How do you control the humidity in the PC room ? You do not mention your location
     
    Give use the detail of the PC, with as much detail as possible
     
    When you change GPU --> power cord unplugged, capacitors in PSU discharged, you use a ground strap ?
     
     
    900 series -- NO issue with my EVGA 980SC 24/7 folding while OC
     
    Kingpin has a totally different power layout.  Maybe it has thinner /smaller traces - I do not know
     
    5 cards in a row die, seems beyond Odd
     
     
    post edited by Cool GTX - 2017/01/18 11:30:04

    Nibbler - EVGA X99 Classified, I7-5960X, 2-Titan X Pascal & 1 EVGA 1080FE, EK WB, Custom loop, modded Phanteks Enthoo Primo Case, 32GB GSkill Ripjaws DDR4-3000, Intel NVMe PCIe 750 SSD, Win10 Pro, PSU EVGA 1600 P2 Folding ~3.5M PPD @2100MHz, 4K Acer XB280HK monitor
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    #28
    Silvaren
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 03:56:30 (permalink)
    Sajin
     
    I find it interesting that his original brand new card lasted 4 months, and all replacement cards after that only lasted a few days to a month. The OP's 780 classified must be built like a tank.


    Exactly :)
     
    When i bought that card years ago i even overclocked the hell out of it before putting a waterblock... And yet it is still rock solid. 
     
    At some point i was suspecting drivers aswell but this time when i received my last replacement i used it with old driver..
    #29
    Silvaren
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    Re: Evga Gtx 980 ti Kingpin is dead (As of today 4th card failed) 2017/01/19 04:06:36 (permalink)
    Cool GTX
     .................
    900 series -- NO issue with my EVGA 980SC 24/7 folding while OC
     
     
    Kingpin has a totally different power layout. Maybe it has thinner /smaller traces - I do not know
     
    5 cards in a row die, seems beyond Odd
     



    Does your MB have a latch on the PCIe slot being used?
    Yes
     
    Is the Kingpin a bigger card than your trusty 780 series card?
     
    780 Classified is pretty much at the same size of Kingpin
     
    Is the Kingpin staying fully seated in the PCIe slot ?
     
    Ofc.
     
    Is the Kingpin anchored to the case with a screw ?
     
    Yes.
     
    Are you using the same connection to the monitor ?  DP or hdmi
     
    DP but difference is Kingpin doesn't have DP sockets it has mini dp and it comes with its own miniDP to DP adapter. 
     
    Is the PC & monitor plugged into a surge protector ? what is it
     
    Yes i am using a philips surge protector and i bought a new version of it aswell.
     
    What is the voltage at your wall outlet ?  Does the outlet have a functional ground?
     
    230V 50hz, Yes it does.
     
    How do you control the humidity in the PC room ? You do not mention your location
     
    There is no humidity here :)
     
    Give use the detail of the PC, with as much detail as possible
     
    i7 5930K
    Asus X99 Deluxe
    Evga Gtx 980 ti K|NGP|N
    Corsair Dominator Platinum Series 16GB (4 x 4GB)
    Samsung 850 Pro
    Corsair Ax1200i
    Corsair 900D
     
     
    When you change GPU --> power cord unplugged, capacitors in PSU discharged, you use a ground strap ?
     
    Yes, i always do.
    #30
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