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Hot!Electric noise when gaming

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vapolution
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2020/01/12 18:34:13 (permalink)
I went from clear with no interference noise to now i can hear when my gpu picks up load. This noise is exaggerated by increasing the amp level. Has anyone had this issue?
post edited by vapolution - 2020/01/12 18:44:59
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    Cool GTX
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    Re: Electric noise when gaming 2020/01/13 07:49:25 (permalink)
    List all hardware in your PC
     
    After you changed some hardware or just suddenly happened with existing hardware ?
     
    Have any drivers been changed in you PC at time this happened ?
     
    Which port & listening device are you using ?

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    ty_ger07
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    Re: Electric noise when gaming 2020/01/13 09:41:31 (permalink)
    Is this with the new NU Pro card, or the older NU Audio card? If using the older NU Audio card, if you have the front panel audio connector plugged in, disconnect the front audio panel header from the NU Audio card and see if that helps.
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    hitdevil
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    Re: Electric noise when gaming 2020/01/13 11:30:21 (permalink)
    I have same problem and have Nu Audio. I can hear it with 100% volume in driver(and only this slider affect has on noise), master volume does not affect on this noise.  I have also checked, it happens a few seconds after windows is starting. And I have tried plug out the front panel audio, doesn't help. 
    post edited by hitdevil - 2020/01/13 11:34:09

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    vapolution
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    Re: Electric noise when gaming 2020/01/13 20:16:12 (permalink)
    There were no hardware changes prior to the introduction of electronic noise. 
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    ty_ger07
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    Re: Electric noise when gaming 2020/01/13 20:47:43 (permalink)
    Again, which EVGA Nu Audio card? There are two basic versions. Does it have a front panel audio connector? If it does, is the front panel audio connector connected? If you disconnect the front audio panel connector, does the noise level decrease?
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    vapolution
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    Re: Electric noise when gaming 2020/01/14 17:03:18 (permalink)
    I have the original Nu. The sound can be heard via the front panel audio port and rear headphone jack to a lesser extent. However, I do not hear it through stereo jack adapter. 
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    ty_ger07
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    Re: Electric noise when gaming 2020/01/14 19:20:32 (permalink)
    If you unplug the front panel connector from the NU Audio card, does the sound from the rear connector decrease?

    Why do I have to ask these questions three times?
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    vapolution
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    Re: Electric noise when gaming 2020/01/14 20:17:58 (permalink)
    Simple, you don't. If we take a look back at my original post, I simply asked if others had a similar issue. What I didn't ask for was your attitude laden input. My goal was to ascertain the scope of the issue amongst the community, not troubleshoot my entire system.
    post edited by vapolution - 2020/01/14 20:37:22
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    RizenBB
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    Re: Electric noise when gaming 2020/01/14 21:41:36 (permalink)
    vapolution
    Simple, you don't. If we take a look back at my original post, I simply asked if others had a similar issue. What I didn't ask for was your attitude laden input. My goal was to ascertain the scope of the issue amongst the community, not troubleshoot my entire system.

    Presumably if you are posting here, one would assume you do want to troubleshoot the issue at hand.

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    ty_ger07
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    Re: Electric noise when gaming 2020/01/15 05:19:27 (permalink)
    If it is just theory and speculation that you are after based on consensus, EVGA removed the front audio panel connector from the new NU Audio Pro cards because of their experience with electrical interference being induced on the front panel audio wires of their first NU Audio card model (the model you have). It was mentioned as a source of noise in some NU Audio reviews. So, yes, other people have had this issue.

    Enjoy the noise.

    Edit: There are other sources for the electrical interference as well. The exposed trace length of the audio input and output on the back of the NU Audio card is quite sub-optimal. This is also mentioned in some Nu Audio reviews. The new Nu Audio Pro card improves on that too, by reducing exposed trace length and providing better shielding. So, I can't guarantee that unplugging the front audio panel wires will make the noise go away, but I can say that it is a prime target and is likely to at least help. If you don't want to do that, fine. Muting the line-in and mic-in may help as well. If you don't want to do that either, fine. Enjoy the noise. Make sure you are using a all-metal computer case with all-metal motherboard tray with all metal screws and all metal motherboard stand-offs installed, and all IO shields installed and all PCI brackets installed with all metal screws. Don't want to do that either, fine. Enjoy the noise. Make sure your power supply is a high quality "Tier 1" power supply and is replaced every couple of years as it ages. Don't want to do that either, fine. Enjoy the noise. Make sure that the video card and SSD or M.2 drive are as far away from the Nu Audio card as possible. Don't want to do that either, fine. Enjoy the noise.
    post edited by ty_ger07 - 2020/01/15 05:52:32
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    vapolution
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    Re: Electric noise when gaming 2020/01/15 06:32:43 (permalink)
    Well....thanks for all of that. I suppose I'll just unplug and not use the front audio panel. Perhaps I missed a sticky regarding this issue? I didn't unplug the front jack because I simply have not had time. I work and have a family, just as I'm sure you do. Regardless, the last thing I need from you is the implication that when you speak, I jump. I suppose I should have ignored your rhetorical question? Anyhow, thanks for your technical expertise and time.
    post edited by vapolution - 2020/01/15 06:41:40
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    EVGATech_LeeM
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    Re: Electric noise when gaming 2020/01/15 09:56:37 (permalink)
    ty_ger07
    If it is just theory and speculation that you are after based on consensus, EVGA removed the front audio panel connector from the new NU Audio Pro cards because of their experience with electrical interference being induced on the front panel audio wires of their first NU Audio card model (the model you have).
    [...]

    There is some truth to this post.  We didn't remove it due to electrical interference or potential noise issues, however.  With the newer power section on the NU Audio Pro, the tracing design would have been more complicated.  Doable, but more complicated  Since we're also putting a backplate on the card, there are some limitations to how thick/number of layers we can make the PCB, as well as the amount of space the front panel connector takes up, which would affect both the RGB panel on the shroud and other nearby components.  We looked at moving it to a few places on the card, but none were feasible without really changing around the design.  Although we know there are some people who need a front panel connector, we had to make a decision to omit it for the Pro cards.
     
    Front panel headers always carry the risk of noise or electrical interference down the line due to case/bay hardware wiring, which is out of the control of the audio card.  Since the front panel header is connected to the headphone amp, I suppose there's a possibility that noise/electrical interference could also be transmitted from that end, as well.  That's sort of understood with front panel headers, though, regardless of the audio device it's connected to.
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