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AnsweredEVGA.com 30 Series Queue System

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phroze
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:54:46 (permalink)
alexaqui
The change shows that EVGA has no basis of reality to the fact that many people gaming the queue have many many many email addresses.
 
So at this point I'm better of registering my non-registered products by creating a new account, getting elite, signing up for the queue, and I'll be ahead of where I was last week.


The queues are all closed.

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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:54:48 (permalink)
alexaquiSo at this point I'm better of registering my non-registered products by creating a new account, getting elite, signing up for the queue, and I'll be ahead of where I was last week.
You can't. No more auto-notify.

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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:55:00 (permalink)

So EVGA's own poll had a 64% of people voting to leave the queue 'as is'  - but they decided to change it to quite possibly the worst selection of all.?
   No matter if you are elite , nor longtime member, nor if you got up early to get an early spot in the queue -- anyone who just showed up whenever now gets to step in front of you  ? 
 
This has no bearing on me whatsoever at this point- but that doesn't mean I won't say something about it because it's a terrible decision , not even based on what your own active userbase voted for .. 


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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:55:46 (permalink)
Yikes. The summary will become useless unless alot of folks pipe up about having bought a card. I guess alot of studying the reported notifies and comparing them to current notifies can give us an idea.
 
I'm glad some folks out there will get cards that don't have them. I feel really bad for those good Samaritans out there that gave up a 70ti to their son, uncle, friend, or cousin because they weren't too far off that 3080. Feel bad for that guy that bought a 3060 as a placeholder for his 3080. 
 
Also am curious how many "new" accounts will get cards. A pretty undesirable human was bragging on reddit about how easy it was to create a new email address and get multiples of each sku. He was a professional and had multiple emails associated with multiple addresses and credit cards.
 
I like the intent of this but i can't help wondering how effective it is going to be.

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nick_shl
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:57:04 (permalink)
It would be fair if system will not count previous purchases(purchased before announcement).

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phroze
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:57:27 (permalink)
This was a horrible decision betraying the poll. Why ask us what we want if you are going to do whatever the heck you want anyways? You have lost trust from the majority of the loyal fanbase.

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Ludacon
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:57:49 (permalink)
There goes the incentive for most of the elite crowd. I understand the theatrics of the move but its so easily circumvent-able as always its only hurting those that wont make new accounts.

Also i guess the poll was just to gauge the outcry of the decision they had already made.

*edit*
Bravo to EVGA for immediately reacting and implementing a compromise that leaves everyone a little grumpy but mostly happy, the hallmark of a great compromise!

post edited by Ludacon - 2021/10/05 14:56:43
enewt
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:57:55 (permalink)
B0baganoosh
They may as well just reshuffle time stamps for people. i.e. if you've already bought a 30-series, here's your new time stamp. You were October 7th, 2020 on a 3080? well, now you're October 1st, 2021 because someone signed up the day they took the notifies down.

 
That's not a bad idea.  Have EVGA make the switch formally in the "My Notifies" page...something to the effect of "[Month]/[Date][Year]"-ALT" and have that queue be serviced before they turn the "auto-notify buttons" back on. 
 
I hope EVGA thinks LONG and HARD about relighting the auto-notify button for any specific SKU before the current queue for that SKU is FULLY satisfied. That is one way to avoid account creation spam.  
 
djwarreng
maybee a reduced weekly summary would suffice...but, there will be a lot less activity from all the "regulars"
I think new users and longtime lurkers who have practically given up on getting a card through the queue could still benefit

 
I expect the number of reported successful timestamps to drop considerably, so the summary will be less accurate over time...still digesting this news in between work calls.
 
alexaqui
The change shows that EVGA has no basis of reality to the fact that many people gaming the queue have many many many email addresses.
 
So at this point I'm better of registering my non-registered products by creating a new account, getting elite, signing up for the queue, and I'll be ahead of where I was last week.



With the auto-notify buttons turned off, there is not currently any incentive to engage in account creation spam.

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wardvader
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:57:56 (permalink)
slippyfox
I deeply regret buying the 3070 notify last week thinking I could use it till one of the other queue spots popped up for me. ****. I wonder if I can return it and get back in the “no purchase yet queue”.


This is me with a 3080ti xc3, wanted the ftw3 but my que was still about an hour off. Oh well step-up becomes kinda relevant again I suppose.
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:58:41 (permalink)
enewt
For folks that have bought their "back-up" EVGA card in the last 90 days, the step-up queue may have just become your new best friend....


Maybe EVGA will extend the "step-up" window for those that have let it expire?

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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:59:00 (permalink)
drewski989
Yep, instead of being able to help friends and family get cards through my queue spots, we can lose cards to the people out there with multiple accounts looking to scalp them.  I know EVGA is trying to do the right thing here, but this somehow seems to be flawed.
 
Oh well, cest la vie, maybe enewt can finally get his well-deserved KP HC...  But that will probably go to someone who found out about EVGA in June. 




Or your friends and family could join the queue as well. This makes the most sense for the most people. As someone who has been in several 3080 queues since last fall, I can't believe people have been getting multiple cards before I've gotten one. How exactly is EVGA supposed to determine that you didn't just scalp it? I for one think this move is long past overdue.
alexaqui
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Re: New EVGA.com Notification Checkout Process 2021/10/04 10:59:57 (permalink)
nick_shl
alexaquiSo at this point I'm better of registering my non-registered products by creating a new account, getting elite, signing up for the queue, and I'll be ahead of where I was last week.
You can't. No more auto-notify.


Hah.. shows you how much I know as I only have this one account.  I do know many many many people with many multiples of accounts.  So at this point each of their dupe accounts will get cards before any of us will get one.  I didn't mind waiting except at this point.. meh...
thouck91
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:01:24 (permalink)
Really disappointed in this as I was 20 seconds away from a card I really wanted and got another for a family member.


nick_shl
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:02:32 (permalink)
alexaquiHah.. shows you how much I know as I only have this one account.
There was announcement about closing auto-notify in this thread. Now I understand why they did it...
 

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CausticEd
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:03:25 (permalink)
wonder whether this change increases ebay scalper prices or decreases them in the short term?
 
evga created a new second class queue for their existing consumer base
 
interesting choice
B0baganoosh
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:04:28 (permalink)
aka_STEVE_b

So EVGA's own poll had a 64% of people voting to leave the queue 'as is'  - but they decided to change it to quite possibly the worst selection of all.?
   No matter if you are elite , nor longtime member, nor if you got up early to get an early spot in the queue -- anyone who just showed up whenever now gets to step in front of you  ? 
 
This has no bearing on me whatsoever at this point- but that doesn't mean I won't say something about it because it's a terrible decision , not even based on what your own active userbase voted for .. 



phroze
This was a horrible decision betraying the poll. Why ask us what we want if you are going to do whatever the heck you want anyways? You have lost trust from the majority of the loyal fanbase.

 
These^


What was the point of the poll? I guess their solution was to make the queue times impossible to track and almost useless. I really don't like this move, especially for those who were already in the queue. I feel like the right move is to make changes for future queues/orders. Unless they want to just shuffle queue times around and update people's notify pages with new time stamps (which I definitely have issues with that too), I don't see this as anything other than killing the queue because it really just muddies the waters and doesn't really solve anything.
post edited by B0baganoosh - 2021/10/04 11:08:17

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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:07:15 (permalink)
So I'm assuming with the auto-notify buttons being turned off this means the queue itself will be winding down as well.
phroze
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:08:25 (permalink)
djwarreng
So I'm assuming with the auto-notify buttons being turned off this means the queue itself will be winding down as well.


That's my guess. Probably more people in queue than there ever will be cards. 4k series will be out prior to queue getting fulfilled. This is likely why they did this. 

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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:10:05 (permalink)
CausticEd
 
 evga created a new second class queue for their existing consumer base
 
interesting choice


I literally laughed out loud reading this.   It seems there is a "B-Queue" and a B-Stock.  I suppose the rumored Supers will only be allocated to folks that don't have a 30 series at all.
Your comment is apt..."interesting choice"
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:10:06 (permalink)
EVGA_JacobF
Please see below message:
 
Update 10/4/2021
 
Hello,
 
In an effort to expedite those in queue who are still waiting for a EVGA GeForce RTX 30 Series Card, and to be fair to all EVGA customers, we are making a running change:
 
  1. Accounts that have NOT purchased an EVGA 30 series card yet as part of the queue will be prioritized.
  2. Accounts that have already purchased an EVGA 30 series card in the queue system, will be behind those who have not.
 
Note: B-Stock (RX) or Step-Up 30 Series products will not affect queue positions.
 
We hope that this update will allow more gamers to get their hands on an EVGA GeForce RTX 30 series card. If there are any questions please contact our support at .
 
Thanks
EVGA



Thank you EVGA. Hope to get my card this month.
B0baganoosh
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:10:34 (permalink)
phroze
djwarreng
So I'm assuming with the auto-notify buttons being turned off this means the queue itself will be winding down as well.


That's my guess. Probably more people in queue than there ever will be cards. 4k series will be out prior to queue getting fulfilled. This is likely why they did this. 




If that's the case, the buttons should have been turned off a long time ago.

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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:11:18 (permalink)
 
jaeparku
you've gotta be kidding me. I was like 8 spots from getting the 3070 ti ftw3. Because I purchased a 3060 earlier for my brother's computer, now I gotta wait for people who signed up after me. BS.



Don't worry man, all the scalpers that have been spamming the board for the last couple months will get them, and you can buy them for $1500 on ebay.
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:11:28 (permalink)
thouck91
Really disappointed in this as I was 20 seconds away from a card I really wanted and got another for a family member.



I was 5 seconds from a 3080 xc ultra hybrid for my son-in-law. My 3080 in December and the recent 3060 knocked me out. I'm not sure this is the right way to handle things but it seems we haven't a choice in the matter. It is what it is. /shrug

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drewski989
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:11:36 (permalink)
deckes87
drewski989
Yep, instead of being able to help friends and family get cards through my queue spots, we can lose cards to the people out there with multiple accounts looking to scalp them.  I know EVGA is trying to do the right thing here, but this somehow seems to be flawed.
 
Oh well, cest la vie, maybe enewt can finally get his well-deserved KP HC...  But that will probably go to someone who found out about EVGA in June. 




Or your friends and family could join the queue as well. This makes the most sense for the most people. As someone who has been in several 3080 queues since last fall, I can't believe people have been getting multiple cards before I've gotten one. How exactly is EVGA supposed to determine that you didn't just scalp it? I for one think this move is long past overdue.


As I said before, there's been plenty of chance to read the writing on the wall.  I don't want to get political here, but this is completely typical, we are "fair" to the people who cannot be bothered, and punish the ones that try the hardest.  The fatal flaw in this new system is the scalpers and profiteers obviously have multiple accounts, and you aren't hurting them, in fact, EVGA just cut out a large part of their competition...  Those of us who learned the system and tried our best to defeat the bots, scalpers, and miners the best we could under the rules we were given.  Now that's all changed.
 
To be frank, it was your decision to queue for X number of SKUs last October and not continue to sign up for new SKUs as they appeared.  While I do not mind the idea of EVGA helping people in your category out, I do not like the way it doesn't solve the major issues here.  It's OK I suppose...  Let's throw out years of loyal customers for everybody's Elite and now doesn't even matter the effort you put in on the customer end, unless that effort was to create multiple accounts. 


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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:16:25 (permalink)
Ghaschke
yes! that is so cool you guys are prioritizing people that haven't got a 30s card yet thank you!




GLAD THEY COULD ACCOMIDATE ALL THE SCALPERS WITH FAKE ACCOUNTS!
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:19:41 (permalink)
So because I bought a card for 2 friends that couldn't find a 3080ti Hydro or a 3060XC easily, I am punished and won't get the Kingpin I've been waiting for?  ****?  Like this  kind of makes sense if it was for the 3080 and 3070, like the most desired queues but this kind of blows now, :(.


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puzzlezaddict
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:23:41 (permalink)
I think the idea to prioritize people who hadn't received a card yet would be great... for the upcoming Super queue.  I actually suggested it in the poll thread, that any Elite account that had been in a queue for a year or so and not been able to buy a single card get priority access for the next queues.  The same way Elites have had a 24-hour advance window, these people could sign up 24 hours before them.  That would help people who've honestly been waiting a while without rewarding too many duplicate accounts.  Hopefully.
 
But I don't think opening it up to any account at all, with the current queues, is nearly as helpful.  Several people here have mentioned buying for a friend or family member, and I did that too—the first card I got through the queue went to a friend at cost because I knew I didn't want it.  Lucky for me, I did get a card I liked better in the interim, so I don't currently have a stake in the matter.

 
I'm guessing there are a lot of people out there with multiple accounts who intended to get around the one purchase per SKU per account/household rule and are now going to reap the benefits.  I also hope there's some adjustment of the rules before the Super queues open, because this rule as-is, with no gating for Elite members or those who've already been waiting, would make those queues essentially useless as scalpers with bots turned the attention of their army of Shuffle-ready email addresses to signing up here.
 
On the other hand, if this is actually an interim measure until the Super queues open, as in, there's limited stock of the current series and this will run out the clock until we hit the Supers, it might not be such a bad idea.  Different people will receive the last cards than would have otherwise, and some deserving people will be left out, but on balance it might be a little more fair.  That probably depends on how much stock of these cards there is left though.  If they're being produced for another six months, not great.  If it's six weeks, fine, that will probably only cover Elite members in the June queues and those that have been in last year's queues since, well, last year.
post edited by puzzlezaddict - 2021/10/04 11:29:14
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:24:47 (permalink)
EVGA_JacobF
Please see below message:
 
Update 10/4/2021
 
Hello,
 
In an effort to expedite those in queue who are still waiting for a EVGA GeForce RTX 30 Series Card, and to be fair to all EVGA customers, we are making a running change:
 
  1. Accounts that have NOT purchased an EVGA 30 series card yet as part of the queue will be prioritized.
  2. Accounts that have already purchased an EVGA 30 series card in the queue system, will be behind those who have not.
 
Note: B-Stock (RX) or Step-Up 30 Series products will not affect queue positions.
 
We hope that this update will allow more gamers to get their hands on an EVGA GeForce RTX 30 series card. If there are any questions please contact our support at sales@evga.com.
 
Thanks
EVGA





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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:26:02 (permalink)
Well fair is fair.  I got 3 cards
 
I will delete all cards  left on the list, but hybrid 3090's
 
copper block kingpin  3999  off list
12g-p5-3969 off list
24g-p5-3979 off list
12g-p5-3968-kr off list
24g-p5-3975-kr off list
24g-p5-3973-kr off list
24g-p5-3971-kr off list
24g-p5-3985-kr off list
 
I kept 3 cards of all that I picked
 
3978 hybrid
3988 hybrid
 
 
3967 3080ti this will be given to a pure gamer
 
I built them a 3080 high hash  ftw3
 
I will swap cards for no charge. They will game better.
 
To evga thank you for   the 3 cards 
 
2x 3090 I used these
1x 3060 sold at retail to a friend he mines and games with it.
 
at just under cost with enewt discount.
 
post edited by philipma1957 - 2021/10/04 11:47:40
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Re: New EVGA.com Notification Checkout Process 2021/10/04 11:26:03 (permalink)
drewski989
deckes87
drewski989
Yep, instead of being able to help friends and family get cards through my queue spots, we can lose cards to the people out there with multiple accounts looking to scalp them.  I know EVGA is trying to do the right thing here, but this somehow seems to be flawed.
 
Oh well, cest la vie, maybe enewt can finally get his well-deserved KP HC...  But that will probably go to someone who found out about EVGA in June. 




Or your friends and family could join the queue as well. This makes the most sense for the most people. As someone who has been in several 3080 queues since last fall, I can't believe people have been getting multiple cards before I've gotten one. How exactly is EVGA supposed to determine that you didn't just scalp it? I for one think this move is long past overdue.


As I said before, there's been plenty of chance to read the writing on the wall.  I don't want to get political here, but this is completely typical, we are "fair" to the people who cannot be bothered, and punish the ones that try the hardest.  The fatal flaw in this new system is the scalpers and profiteers obviously have multiple accounts, and you aren't hurting them, in fact, EVGA just cut out a large part of their competition...  Those of us who learned the system and tried our best to defeat the bots, scalpers, and miners the best we could under the rules we were given.  Now that's all changed.
 
To be frank, it was your decision to queue for X number of SKUs last October and not continue to sign up for new SKUs as they appeared.  While I do not mind the idea of EVGA helping people in your category out, I do not like the way it doesn't solve the major issues here.  It's OK I suppose...  Let's throw out years of loyal customers for everybody's Elite and now doesn't even matter the effort you put in on the customer end, unless that effort was to create multiple accounts. 




You're right the scalpers with multiple accounts will likely benefit. But how does EVGA (or anyone for that matter) now that what you say "I bought a card for family/friends" you didn't just scalp it on eBay? And not just you, but everyone that says well I bought a 30** for so and so. You're right I could've signed up for more queues as they became available...3080Ti, 3060 ect. I put in for the 3080 queues of the cards I most desired, I don't want a Ti for $1400 or a 3090 for $2,000. I want a 3080 for 800-900. I am not a build a computer every year time of person, just because a new tech comes out. No I'll make it work as long as I can continue to play the games I enjoy playing. And I'll overclock to stretch it if I need to. Again, this will likely help get cards into the most hands of the most people. 
 
How would you suggest the queue be handled if you think they could've done it better to help people in my cartegory out?
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