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Hot!EVGA SC17 fan rattling

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Newleg
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2018/10/15 06:53:37 (permalink)
Two days ago one of the fans in my SC17 started to rattle. The noise was light and not much annoying. But today the rattle became quite a lot louder and with different nasty noises, sometimes it feels like it's hitting something. I did try to check for any "debris" with a light but it looks clean, and I doubt that that could be the cause. I didn't open the back panel because there is a seal on one of the screws. I'm quite certain that it's the left fan (CPU side ?) that makes those noises because they are getting louder with time.
Here are some videos for reference:
 https://youtu.be/yZGFH1Y2r8Y
 https://youtu.be/ZeMmf8Gx3es
 
 
I love this laptop and it's my work PC, so this is a bit unfortunate.
Any help appreciated.
post edited by Newleg - 2018/10/15 07:38:56
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    ty_ger07
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    vistarshook
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    Re: EVGA SC17 fan rattling 2018/10/15 16:03:29 (permalink)
    I second ty_ger07 recommendation. RMA while still under warranty, do not wait.  Unfortunately the fans are not easily available from 3rd party vendors.

    EVGA SC17 4K G-SYNC | i7-7820HK | GTX 1080 | 32GB DDR4 3200MHz | Samsung 960 Pro 2TB + 2TB Micron 1100| Firestrike | CB15@4.9GHz
    Razer Blade 14 FHD | i7-6700HQ | GTX 1060 | 16GB DDR4 2400MHz | Samsung SM961 1TB | Firestrike

    #3
    Newleg
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    Re: EVGA SC17 fan rattling 2018/10/16 01:07:06 (permalink)
    Thank you guys. I already submitted an issue to EVGA support. Will update this thread on any news.
    #4
    todd69
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    Re: EVGA SC17 fan rattling 2018/10/28 07:21:09 (permalink)
    Did you get this resolved?
    My laptop is only 8 weeks old and has the same issue :(
    #5
    Newleg
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    Re: EVGA SC17 fan rattling 2018/10/29 02:23:45 (permalink)
    I did as advised. The support team here is quite nice. They helped with the RMA submission and it got approved right away. So I'm shipping my laptop out to EVGA while it's on warranty. Hoping for the best. Will update with further news.
    #6
    todd69
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    Re: EVGA SC17 fan rattling 2018/10/29 02:24:47 (permalink)
    Thanks for that :)
    #7
    Newleg
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    Re: EVGA SC17 fan rattling 2018/11/19 08:23:48 (permalink)
    Got my laptop back a few days ago. All seems fine now. The fan is working and quiet, as it used to be. It was in the service only for two days (minus shipping there and back, of course). All went smooth. Communication on point.
     
    Thanks EVGA !
    #8
    Sajin
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    Re: EVGA SC17 fan rattling 2018/11/19 12:24:59 (permalink)
    Newleg
    Got my laptop back a few days ago. All seems fine now. The fan is working and quiet, as it used to be. It was in the service only for two days (minus shipping there and back, of course). All went smooth. Communication on point.
     
    Thanks EVGA !







    #9
    dprzywara
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    Re: EVGA SC17 fan rattling 2018/11/20 13:55:13 (permalink)
    Glad to hear it went well. Mine is doing this also, just waiting til I have my new rig built so I'm not stuck without a computer.
    #10
    Newleg
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    Re: EVGA SC17 fan rattling 2018/12/07 05:51:45 (permalink)
    I am really sorry to say this, but it looks like the rattle is coming back. The same fan and the sound just increases day after day, in the same way as before. Seems like the fan wasn't even replaced. Right now the rattle is most noticeable on a 35% fan speed. I'm inclined to requesting a replacement for a new unit if that is possible, or a Step-up. I'm just sad right now.
    #11
    dprzywara
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    Re: EVGA SC17 fan rattling 2018/12/07 09:11:25 (permalink)
    I just submitted an RMA request a few days ago to get my fan fixed, but been having second thoughts about it. The laptop itself runs well and I'm concerned they'll outright replace it with one that may have other issues. Was there a way to request them for repair only and not replacement?
    #12
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