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Hot!EVGA SC17 fan rattling

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Newleg
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2018/10/15 06:53:37 (permalink)
Two days ago one of the fans in my SC17 started to rattle. The noise was light and not much annoying. But today the rattle became quite a lot louder and with different nasty noises, sometimes it feels like it's hitting something. I did try to check for any "debris" with a light but it looks clean, and I doubt that that could be the cause. I didn't open the back panel because there is a seal on one of the screws. I'm quite certain that it's the left fan (CPU side ?) that makes those noises because they are getting louder with time.
Here are some videos for reference:
 https://youtu.be/yZGFH1Y2r8Y
 https://youtu.be/ZeMmf8Gx3es
 
 
I love this laptop and it's my work PC, so this is a bit unfortunate.
Any help appreciated.
post edited by Newleg - 2018/10/15 07:38:56
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16 Replies Related Threads

    ty_ger07
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    Re: EVGA SC17 fan rattling 2018/10/15 07:19:26 (permalink)
    #2
    vistarshook
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    Re: EVGA SC17 fan rattling 2018/10/15 16:03:29 (permalink)
    I second ty_ger07 recommendation. RMA while still under warranty, do not wait.  Unfortunately the fans are not easily available from 3rd party vendors.

    EVGA SC17 4K G-SYNC | i7-7820HK | GTX 1080 | 32GB DDR4 3200MHz | Samsung 960 Pro 2TB + 2TB Micron 1100| Firestrike | CB15@4.9GHz
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    #3
    Newleg
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    Re: EVGA SC17 fan rattling 2018/10/16 01:07:06 (permalink)
    Thank you guys. I already submitted an issue to EVGA support. Will update this thread on any news.
    #4
    todd69
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    Re: EVGA SC17 fan rattling 2018/10/28 07:21:09 (permalink)
    Did you get this resolved?
    My laptop is only 8 weeks old and has the same issue :(
    #5
    Newleg
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    Re: EVGA SC17 fan rattling 2018/10/29 02:23:45 (permalink)
    I did as advised. The support team here is quite nice. They helped with the RMA submission and it got approved right away. So I'm shipping my laptop out to EVGA while it's on warranty. Hoping for the best. Will update with further news.
    #6
    todd69
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    Re: EVGA SC17 fan rattling 2018/10/29 02:24:47 (permalink)
    Thanks for that :)
    #7
    Newleg
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    Re: EVGA SC17 fan rattling 2018/11/19 08:23:48 (permalink)
    Got my laptop back a few days ago. All seems fine now. The fan is working and quiet, as it used to be. It was in the service only for two days (minus shipping there and back, of course). All went smooth. Communication on point.
     
    Thanks EVGA !
    #8
    Sajin
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    Re: EVGA SC17 fan rattling 2018/11/19 12:24:59 (permalink)
    Newleg
    Got my laptop back a few days ago. All seems fine now. The fan is working and quiet, as it used to be. It was in the service only for two days (minus shipping there and back, of course). All went smooth. Communication on point.
     
    Thanks EVGA !






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    #9
    dprzywara
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    Re: EVGA SC17 fan rattling 2018/11/20 13:55:13 (permalink)
    Glad to hear it went well. Mine is doing this also, just waiting til I have my new rig built so I'm not stuck without a computer.

    i7-9700K, Cryorig R1 Ultimate, Gigabyte Z390 Aorus Master, Samsung 970 EVO 1TB, 16GB Corsair LPX 3200, ROG Strix RTX 2080, EVGA G+ 850W Gold. 27" 1440p @144hz
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    Newleg
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    Re: EVGA SC17 fan rattling 2018/12/07 05:51:45 (permalink)
    I am really sorry to say this, but it looks like the rattle is coming back. The same fan and the sound just increases day after day, in the same way as before. Seems like the fan wasn't even replaced. Right now the rattle is most noticeable on a 35% fan speed. I'm inclined to requesting a replacement for a new unit if that is possible, or a Step-up. I'm just sad right now.
    #11
    dprzywara
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    Re: EVGA SC17 fan rattling 2018/12/07 09:11:25 (permalink)
    I just submitted an RMA request a few days ago to get my fan fixed, but been having second thoughts about it. The laptop itself runs well and I'm concerned they'll outright replace it with one that may have other issues. Was there a way to request them for repair only and not replacement?

    i7-9700K, Cryorig R1 Ultimate, Gigabyte Z390 Aorus Master, Samsung 970 EVO 1TB, 16GB Corsair LPX 3200, ROG Strix RTX 2080, EVGA G+ 850W Gold. 27" 1440p @144hz
    #12
    XelereleX
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    Re: EVGA SC17 fan rattling 2018/12/16 18:04:48 (permalink)
    I have the SC17(980m version), and I had the same issue with rattling in the fan and what seemed to work was thoroughly dusting the fans off every 2 months or whenever the idling rpm on either fan dropped below 2050rpm as the dust seems to create a significant imbalance in the fans that causes it to rattle especially at higher rpms. That being said, I also just stopped using inclined laptop stands as the rattle would occur much more often, probably due to the fans rotating at an off angle while the laptop was tilted.
    #13
    Newleg
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    Re: EVGA SC17 fan rattling 2018/12/26 03:08:46 (permalink)
    dprzywara
    Was there a way to request them for repair only and not replacement?

    No, there wasn't. I'd assume that this decision is made by their service center after they inspect your device.
     
     
    Thanks @XelereleX, those are good points. Although mine started to rattle again in 2 weeks after the service, and that is strange. It now rattles constantly and I didn't get any feedback from the team that was working on my laptop to know if the fan was really replaced. So I'm inclined to open the back and look at the cooler. I didn't really want to do that because there's a little seal on one of the screws and I'm not 100% sure that breaking it won't void the warranty. On the other hand, this laptop should be upgradable so opening shouldn't void the warranty.
    post edited by Newleg - 2018/12/26 03:10:30
    #14
    saccaed
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    Re: EVGA SC17 fan rattling 2019/01/05 03:07:16 (permalink)
    XelereleX
    I have the SC17(980m version), and I had the same issue with rattling in the fan and what seemed to work was thoroughly dusting the fans off every 2 months or whenever the idling rpm on either fan dropped below 2050rpm as the dust seems to create a significant imbalance in the fans that causes it to rattle especially at higher rpms. That being said, I also just stopped using inclined laptop stands as the rattle would occur much more often, probably due to the fans rotating at an off angle while the laptop was tilted.

    I've noticed this exact behavior on my 1070 SC17. Had a fan rattle that was fixed with mild application of a soft brush for dusting. As a bonus the fan spun ~150 rpm quicker on max setting after dusting.
    #15
    Newleg
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    Re: EVGA SC17 fan rattling 2019/01/05 04:12:36 (permalink)
    Thank you all for your replies! I also vent ahead and opened the bottom lid and cleaned the fan (although it seemed totally clean). 5 days passed already and I don't hear any rattling. Strange behavior but dedusting the fan seems to help.
     
    SC17 with GTX 1070
    post edited by Newleg - 2019/01/05 04:14:26
    #16
    dprzywara
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    Re: EVGA SC17 fan rattling 2019/01/05 09:14:32 (permalink)
    Just got my SC17 980m back from EVGA yesterday and so far no noises. Very quiet and they didn't even change my BIOS settings  I'm glad they didn't replace it as a new laptop would be a dice roll for new problems. Just need to reinstall everything now. 

    i7-9700K, Cryorig R1 Ultimate, Gigabyte Z390 Aorus Master, Samsung 970 EVO 1TB, 16GB Corsair LPX 3200, ROG Strix RTX 2080, EVGA G+ 850W Gold. 27" 1440p @144hz
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