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EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing

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The_Professor
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2020/05/06 10:22:27 (permalink)
Hi all,
I have a very weird problem. So I install EVGA Precision X1 Software to change the color of the LED. White was a bit boring and to bright.
So I install the Software, change the color everything fine. After an shutdown and reboot, I recognize ok color saved, I can deinstalll Precision X1, becauseIi only need it for the LED color nothing more. Now the big problem.
 
After playing Battlefield, around 5min I was wondering why the Fans are spinning so fast and the PC smell like hot hardware...I recognize 90° on GPU and only the left Fan, from the RTX was running. After installing Precision X1 again and start, all Fans are running again. Save happen, when I restart and dont start Precision X1....
 
How can I get the original FAN config from the card itself back. What I have to press? So I dont like it, to let programms running in background, that I dont need.
Hope someone had an idea.
 
BR Prof
post edited by The_Professor - 2020/05/06 10:30:07
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    Cool GTX
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 10:32:53 (permalink)
    make sure Fans are set to Auto ( gear icon is On, next to fan speed )
     
    go to screen where fan cure is adjusted & uncheck "fan curve control"
     
     

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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 10:41:22 (permalink)
    So you mean like this?
     
     
    Before Auto was on, but the chain was bricked.
     
    But after Restart Precision again, the chain is bricked again
    post edited by The_Professor - 2020/05/06 10:45:22
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    Cool GTX
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 10:45:45 (permalink)
    this
     

     

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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 10:47:49 (permalink)
    As you can see on my screenshot Auto is online, but when i now restart the PC, without starting Precision, onyl the Left Fan is running.
     
    Think I got it, such a weird thing -.-
    So open Precision X1 make sure Auto online and the Chain is Closed. Apply - Save - Deinstall :D
    Seems working, so I got my LED, and all 3 Fans running after Shutdown and Reboot. 
     
    But is it a "bug" in Precision X1, every start he is bricking the chain of the FAN control again?
    post edited by The_Professor - 2020/05/06 11:02:50
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    Cool GTX
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 11:17:04 (permalink)
    I am Using Version 1.0.2 ... which version are you using ?
     
     
    Steps to Edit Precision X1 settings:


         1) Make the change (Enter key if you type a value) 
     
         2) Now the Apply Button
     
         3) Select (Left Click) the Profile Number
     
         4) Last (Left Click) the Save button --> should go Dark purple
     
    Now Close X1 ...... then reopen X1 & Open the profile Number ---> check that it Saved correctly
             (if there is an issue Run X1 as Admin)
     
     
    There is this Thread:  [Guide] How to force max voltage & curve overclock with msi afterburner
     


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    Sajin
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 11:27:23 (permalink)
    Sounds like your card has a problem. Precision doesn't modify the default fan curve inside the vbios at all. Simply uninstalling precision and rebooting the computer should make the card use the default vbios fan curve.
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    Cool GTX
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 11:37:06 (permalink)
    turn off --> Windows Fast Startup & Fast Boot in your BIOS

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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 12:06:51 (permalink)
    Windows Fast Boot I disable everytime. Fast Boot, think its on Auto in the UEFI.
    And I was testing with the newest Precision Version. 
     
    @Sajin as I write, now its also working again, also after deleting of Precision. LED color ist saved. Thats ok for me. 
    I had to go this way, to let all Fans spin again, without Precision 
    1.) open precision
    2.) set FAN Auto Close the chain behind (be default open why?)
    3.) Apply - Save
    4.) Delete precision again
     
    Seems now working, after Shutdown and Reboot after 1h. All Fans start running at 50°
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    Sajin
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 12:08:23 (permalink)
    Strange. Glad it's working for you at the moment. 
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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/06 12:17:03 (permalink)
    Sajin
    Strange. Glad it's working for you at the moment. 


    Jep working fine. Got my color, fans normal, thats ok. When I want to OC in future, I can reinstall Precision again, but the RTX2080Super FTW3 Ultra got enough Power by default 
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    Cool GTX
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/08 09:06:29 (permalink)
    Glad you got the results you needed

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    carlosedt
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/08 23:30:54 (permalink)
    The same happened to my 2070 FTW3, maybe a FTW3 issue? only 1 fan spinning after using evga precision x
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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/11 11:49:53 (permalink)
    carlosedt
    The same happened to my 2070 FTW3, maybe a FTW3 issue? only 1 fan spinning after using evga precision x


    Is the "Chain" also Bricked in Precision X? I got the problem, that Precision X bricked the Fans at every start. Mean only left Fan was running than. Not sure, if this is maybe a bug in the Software. 
    When you go my way, described above, it will work, but you have to delete Precision X than.
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    carlosedt
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/12 16:04:19 (permalink)
    Sorry I meant precision X1, but yeah I need to do the same, close the chain and then close the software
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/14 00:02:36 (permalink)
    The_Professor
    Hi all,
    I have a very weird problem. So I install EVGA Precision X1 Software to change the color of the LED. White was a bit boring and to bright.
    So I install the Software, change the color everything fine. After an shutdown and reboot, I recognize ok color saved, I can deinstalll Precision X1, becauseIi only need it for the LED color nothing more. Now the big problem.
     
    After playing Battlefield, around 5min I was wondering why the Fans are spinning so fast and the PC smell like hot hardware...I recognize 90° on GPU and only the left Fan, from the RTX was running. After installing Precision X1 again and start, all Fans are running again. Save happen, when I restart and dont start Precision X1....
     
    How can I get the original FAN config from the card itself back. What I have to press? So I dont like it, to let programms running in background, that I dont need.
    Hope someone had an idea.
     
    BR Prof


    So the problem with FTW3 three fans card is that you need Precision X1 running in a background all the time in order for card to utilize stock fan curve.
    One fan spinning on startup is absolutely fine as card is not  consuming too much. even with windows booted and running the clocks are at minimum (300/400MHz ~ 25-30W of consumption)  and even one fan can handle the load easy. at full load it will start other fans (if Precision X1 software is running) and will follow fan curve.
    But if you are bothered about other two fans not spinning, then you can make a custom curve in Precision X1 software, set it to load at windows start up and have it running in background all the time. Yes the  software is a bit buggy (although quite informative) but unfortunately something like msi after burner can not control all three fans of EVGA ftw3 card
    post edited by COVID-19 - 2020/05/14 03:22:51
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    edolamberto
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/14 02:26:55 (permalink)
    My 2080 super ftw3 had the same problem, precision x1 is such a bad software.. i had to unistall it too to make my fans working again
    #17
    ty_ger07
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/14 04:43:02 (permalink)
    COVID-19
    So the problem with FTW3 three fans card is that you need Precision X1 running in a background all the time in order for card to utilize stock fan curve.

    That is not true. Or, at least, it's not supposed to be true. If that is true, EVGA has made a big mistake with their software and/or the card's ICX MCU somewhere.

    The_Professor
    Hi all,
    I have a very weird problem. So I install EVGA Precision X1 Software to change the color of the LED. White was a bit boring and to bright.
    So I install the Software, change the color everything fine. After an shutdown and reboot, I recognize ok color saved, I can deinstalll Precision X1, becauseIi only need it for the LED color nothing more. Now the big problem.

    I don't know the answer, but I do know that if you can prove that the card's properly functioning fan curve is lost after installing Precision X1, that is a defect and EVGA owes you a resolution.

    Have you contacted EVGA?

    Personally, I have read about way way way too many ICX MCU bugs with these cards coupled with Precision X1. I don't know the root cause, but I don't understand why it is so hard for EVGA to offer solutions once the ICX MCU is corrupted. EVGA really really needs to find the cause of ICX MCU corruption and prevent it from happening, and find a way to fix the corruption for those who have already encountered the problem. It's ridiculous that the card can work as designed out of the box, something can happen, and then some people can find no way to get it back to working as it originally did.

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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/15 04:32:33 (permalink)
    ty_ger07
    COVID-19
    So the problem with FTW3 three fans card is that you need Precision X1 running in a background all the time in order for card to utilize stock fan curve.

    That is not true. Or, at least, it's not supposed to be true. If that is true, EVGA has made a big mistake with their software and/or the card's ICX MCU somewhere.

    correction not stock, but custom. stock curve should run without software even installed. tho i did not experiment with stock one so i dont know how it looks. but reading feedback people say it fans ramp up quite strong and generate more noise than required for cooling.


    the problem with Precision X1 and ICX MCU is it cannot save custom fan profile, like it can with led setting. and even custom curve setting are bugged and lots of time just dont apply especially on system reboot.
    post edited by COVID-19 - 2020/05/15 04:36:55
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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/05/15 09:17:42 (permalink)
    ty_ger07
    COVID-19
    So the problem with FTW3 three fans card is that you need Precision X1 running in a background all the time in order for card to utilize stock fan curve.

    That is not true. Or, at least, it's not supposed to be true. If that is true, EVGA has made a big mistake with their software and/or the card's ICX MCU somewhere.

    The_Professor
    Hi all,
    I have a very weird problem. So I install EVGA Precision X1 Software to change the color of the LED. White was a bit boring and to bright.
    So I install the Software, change the color everything fine. After an shutdown and reboot, I recognize ok color saved, I can deinstalll Precision X1, becauseIi only need it for the LED color nothing more. Now the big problem.

    I don't know the answer, but I do know that if you can prove that the card's properly functioning fan curve is lost after installing Precision X1, that is a defect and EVGA owes you a resolution.

    Have you contacted EVGA?

    Personally, I have read about way way way too many ICX MCU bugs with these cards coupled with Precision X1. I don't know the root cause, but I don't understand why it is so hard for EVGA to offer solutions once the ICX MCU is corrupted. EVGA really really needs to find the cause of ICX MCU corruption and prevent it from happening, and find a way to fix the corruption for those who have already encountered the problem. It's ridiculous that the card can work as designed out of the box, something can happen, and then some people can find no way to get it back to working as it originally did.



    No I dont contact, maybe I will call the guys next week here in germany. As I said, default curve is now back, but I read this here, got the feeling it can be a general problem with the FTW3 version in combination with Precision X1. Hardware Great from EVGA, Software often bit buggy, like on my Nu Audio and Audio Pro
    #20
    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/29 10:28:40 (permalink)
    Hey update,
    bug again, cannot get back the original fan curve....
    When you only want to change the color of the card. And you got agressive, card now overheating, because without precision only left fan running.
    Someone got an additional idea? The old trick doesnt work anymore. Tomorrow EVGA will got an agressive telefon call from me. Cannot understand, how the software can effect the internal bios fan curve.
    1.) open precision
    2.) set FAN Auto Close the chain behind (be default open why?)
    3.) Apply - Save
    4.) Delete precision again
     
    Someone has an idea or was there an software bios update?
    #21
    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/29 12:40:23 (permalink)
    Got it workable again...So much effort and work, only for changeing the color of LED. But i will talk to EVGA tomorrow, to clarify this. 
    Newest Precision seems working different. I change the LED color and nothing more, press "Save" delete the software. Seems now all fans running. 
     
    What i still not understand, is Precision now effecting the vBIOS or not? When i saw, ehat problems i got, after installing Precision, have the feeling this software touch the vBIOS.
    #22
    Sajin
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/29 13:50:27 (permalink)
    It shouldn’t be.
    #23
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/29 13:56:10 (permalink)
    Glad that the card is now working like you would like with the colors you want. It's an odd issue but who knows maybe that is why they did the upgrade to the software.

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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/29 23:06:59 (permalink)
    Yes seems working now. Im not really understand that, but its better than ASUS e.g. where you have to run the software permanently to change the color. Im not a fan of running software in background, only for changeing the color. 
    But i will ask the evga german guys today, lets see if they have any recommendation or ideas whats happen to the card
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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/30 07:28:03 (permalink)
    So update:
    Talk to the german EVGA Support. The answer i got from them that they dont really have an idea. But what they can gurantee is, that when you deinstall Precision X1 the default vBIOS Fan curve should directly work again. Thats what i cant agree with it.
    What can happen, when installing Precision X1, that some MCU will got an FW update.
     
    The problem is still gone, but dont ask me why!
    I ask them also for the latest vBIOS, they will provide me.
     
    #26
    Sajin
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/30 11:31:15 (permalink)
    Mcu doesn’t affect vbios.
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    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/30 11:41:31 (permalink)
    I trust you and the evga team, but it seems precision ist effecting someting at the bios. And im not the only one, when you read this forum or on reddit.
    Think its related to the hardware or similar
    #28
    bob16314
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/30 12:01:50 (permalink)
    Fun Facts: There is the VBIOS (Video BIOS), and the MCU (Microcontroller Unit/s)..They are different, so don't confuse the two. Precision X1 can/will update the MCU, but does nothing to the VBIOS..EVGA Precision makes driver-level changes.
     
     

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    #29
    The_Professor
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    Re: EVGA RTX2080 Super FTW3 - Fan issue after Precision X1 installing 2020/07/30 12:11:46 (permalink)
    Puuh, but someone is going weird than when pricision installed. 
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