EVGA

EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset

Page: < 123 > Showing page 2 of 3
Author
aostang
New Member
  • Total Posts : 34
  • Reward points : 0
  • Joined: 2017/06/11 21:32:35
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/04/30 11:52:10 (permalink)
Original cable had poor USB compatibility, especially with AMD chipsets. Also was problematic in general with the headset suddenly stopping working for no reason. The new cable fixed that along with also a power button to be able to power off the headset without needing to constantly unplug it. For many, due to incompatibilities going back to a V1 headset isn't even an option.
#31
Saltgrass
Superclocked Member
  • Total Posts : 212
  • Reward points : 0
  • Joined: 2010/03/19 20:31:08
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/04/30 19:49:15 (permalink)
I was hoping they had given you an exact cause of the situation.  If they had just upgraded the quality of the cable, it should have worked normally on a correctly configured 3090Ti.  If they had to change a physical connection point, that might explain why the first cable would work and the new one would not.
 
If you noticed, some of the new Z690 motherboards for Asus has a capacitor that were installed backward and some boards caught on fire.  Things can go wrong in the manufacturing process so maybe that is what happened in your situation.  If that did happen, you might expect to get a new cable or perhaps a replacement video card.  If it is the USB connection, I don't understand why that would matter if you were connecting to the system USB connectors and not the USB C connector on the video card.
 
I don't know why but right now the 3090Ti card has its own special Nvidia driver.  I have not seen a card before selected for a special driver.
post edited by Saltgrass - 2022/04/30 19:59:14

******************** 
 W11 x64
Asus Maximus Hero XIII
Intel i9 11900K
 EVGA RTX 3090 FTW Ultra
 32 GB G.Skill 4000.
#32
aostang
New Member
  • Total Posts : 34
  • Reward points : 0
  • Joined: 2017/06/11 21:32:35
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/04/30 20:08:33 (permalink)
Yeah that is why I didn't try hacking a different driver to try to fix this. Nvidia just released a new mainline driver with support for the 3090 Ti too, unfortunately it didn't fix the issue for anyone. Something is different about the 3090 Ti where HP's Displayport connection in the V2 cable isn't being detected for still unknown reasons.
#33
majmike
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2022/05/02 16:40:12
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/02 16:42:36 (permalink)
Having same problem, new driver did not correct display port issue. Very frustratin.
#34
Wesley_Pipes
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 2010/10/27 08:02:45
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/04 16:30:28 (permalink)
I am running into the same sort of display port issue with an Oculus Rift S that I just posted about here as well. I have been following the multiple threads about this issue with the HP Reverb G2 but haven't come across any Oculus users saying it works for them or not so.....maybe there is a VR in general display port issue going on with the 3090 ti. Will keep my eyes on this thread as well.
 
Cheers
#35
TheElite96
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2022/04/28 20:34:05
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/05 11:29:43 (permalink)
Wesley_Pipes
I am running into the same sort of display port issue with an Oculus Rift S that I just posted about here as well. I have been following the multiple threads about this issue with the HP Reverb G2 but haven't come across any Oculus users saying it works for them or not so.....maybe there is a VR in general display port issue going on with the 3090 ti. Will keep my eyes on this thread as well.
 
Cheers


Same here! Phew, I sure am glad I'm not the only one. I got a Reverb G2 as an upgrade but also as an alternative to the Rift S which wasn't working after I installed my 3090 Ti. Same error too, Display cable. I've read all the info on the reddit thread(s) from nvidia and hp on this, and it seems like everyone's generally aware of it. I'm going to sit back and wait for a fix hopefully. Apparently the V1 Reverb cable works (versus the V2 cable which doesn't)... may try that.
#36
deverette
New Member
  • Total Posts : 17
  • Reward points : 0
  • Joined: 2010/01/13 15:49:55
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/09 12:58:48 (permalink)
This appears to be a problem with Nvidia's drivers. There is a thread over on Reddit (https://www.reddit.com/r/Pimax/comments/tz71ah/comment/i79w7s6/?utm_source=share&utm_medium=web2x&context=3) where a user was working with both nvidia and Pimax. Someone else chimed that their G2 wasn't working either.
 
Apparently nvidia was able to reproduce. No estimate on fix.
#37
DPatt67
New Member
  • Total Posts : 1
  • Reward points : 0
  • Joined: 2022/05/09 18:02:15
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/09 18:04:22 (permalink)
The same thing happened to me, used the V2 cable and would not connect.  I had to buy an old V1 cable on eBay and that worked just fine (not sure why).  
 
I had to use the USB C to USB A converted in order for it to be recognized with the V1 cable.
 
Hopefully they will address this soon, either at EVGA, Microsoft, or Nvidia.
#38
Wesley_Pipes
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 2010/10/27 08:02:45
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/12 09:05:05 (permalink)
So the 512.77 Release notes had me excited. Unfortunately still not joy. 
 
I installed driver and tried Oculus but still not detecting Display Port, rebooted, same.
 
I used the Nvidia driver cleanup tool support had me use before and then did a clean install of 512.77, rebooted. Still Display Port not detecting.
 
In Oculus I toggled back and forth between Public Test and Standard to try both software versions but neither detect Rift S Display Port.
 
Tried plugging in different display ports and disconnecting Rift at headset end.
 
Doesn't appear the driver has fixed the issue with the Rift S. They mention the Pimax too in the Release notes so curious if anything changed for them or HP Reverb G2 owners.
#39
aostang
New Member
  • Total Posts : 34
  • Reward points : 0
  • Joined: 2017/06/11 21:32:35
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/12 09:26:13 (permalink)
Nvidia 512.77 drivers now show the 3090 Ti as compatible in Windows MR. Unfortunately the Reverb G2 still gets 1-4 error when connected.
#40
sruscitto
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2022/04/01 19:53:43
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/16 09:20:14 (permalink)
Any updates on this?  It seems like such a few have the problem...we're waiting to hear..."so sorry, but the 3090 TI is incompatible with the HP Reverb G2" :(
#41
jnleslie1
New Member
  • Total Posts : 5
  • Reward points : 0
  • Joined: 2022/05/21 07:41:41
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/21 07:43:54 (permalink)
I am here for the exact same reason. Brand new build, dropped tons of cash to get all the up-to-date stuff, and this... unbelievable. Very Very frustrating. Please keep us posted if anyone finds a solution. Thanks. 
#42
aostang
New Member
  • Total Posts : 34
  • Reward points : 0
  • Joined: 2017/06/11 21:32:35
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/21 11:11:33 (permalink)
A few other headsets are listed as known issues with the 3090 Ti in the latest driver. Hopefully it's an Nvidia issue and the next driver release fixes it.
#43
jnleslie1
New Member
  • Total Posts : 5
  • Reward points : 0
  • Joined: 2022/05/21 07:41:41
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/24 18:11:00 (permalink)
Here's what was on the latest driver update...
GeForce RTX 3090 Ti] Oculus Rift S/Pimax 8Kx is not detected. [3632289][3626116]
#44
sruscitto
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2022/04/01 19:53:43
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 15:42:12 (permalink)
Has anyone been able to get this to work?  Seems like it's gone quiet regarding this issue and I'm hoping.  I have a beautiful 3090 Ti FTW3 ultra sitting on the shelf waiting it's turn.  The whole reason behind this purchase is to get the best performance for my VR sim racing.  Almost two months now and no fix.
 
Whole new system built (money saved for two years) and my 3090 Ti has to sit on the shelf.  I'm worried here :(
#45
majmike
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2022/05/02 16:40:12
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 15:55:58 (permalink)
Not a peep. Did go through technical support with nvidea and HP, but after moving up the totem pole, it was … no idea, we’ll get back to you!  Mine is also sitting in a box until either HP or Nvidea does something. Whatever that something is?
#46
Emparus
Superclocked Member
  • Total Posts : 217
  • Reward points : 0
  • Joined: 2020/11/02 09:04:19
  • Status: offline
  • Ribbons : 2
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 15:59:09 (permalink)
mpetts
Just installed an EVGA 3090Ti FTW3 today to upgrade from an EVGA 3080Ti FTW3 which has worked properly with my HP Reverb G2 VR headset for months. I'm now receiving a "1-4 Display Port error" in Windows Mixed Reality Portal when starting up VR. This is usually indicative of a broken VR headset cable or a bad USB port. I've tried replacing the headset cable from the GPU/PC to headset with a spare, tried a different USB port on the PC, and even tried another HP Reverb G2 with the same result.
 
Seems the issue is not just limited to me, I found a thread on Reddit with similar reports, link here: https://www.reddit.com/r/HPReverb/comments/tu80hj/g2_v2_and_3090_ti/.
 
Sending this out for some visibility and in the off chance that someone has a workaround/fix. I'm going to guess it's either a driver issue or a GPU BIOS issue, but I'm open to suggestions.



Did you install OpenXR Tools for WMR and the Open XR tool kit?
#47
aostang
New Member
  • Total Posts : 34
  • Reward points : 0
  • Joined: 2017/06/11 21:32:35
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 16:18:13 (permalink)
Nvidia posted last week on reddit that they were still looking into it. So it isn't a dead issue but it is definitely slow moving.

Sadly I have not been able to do any VR in over a month because I had already sold my old card. Pretty frustrating.
post edited by aostang - 2022/05/31 16:19:32
#48
sruscitto
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2022/04/01 19:53:43
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 16:30:50 (permalink)
Yeah @aostang, I wondered who had sold their card and have NO VR now...really is not a good look for anyone, HP, Nvidia and even EVGA.  Not a peep from anything official, only some good people on reddit trying to do the best they can.  It's not an issue if only a few of us suffer it seems.
 
Why can't we get anything official is very concerning, even if it's "we are aware of the issue...blah, blah, blah..." Nothing.
#49
Wesley_Pipes
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 2010/10/27 08:02:45
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 16:32:55 (permalink)
Yeah still ongoing issue, well I am a Oculus Rift S user but seems to be most of the VR headsets that use display port.
 
I installed the new 512.95 driver to see if anything changed even though they still have the issue listed in Open Issues notes, but alas still no VR.
 
Come on Nvidia! I didn't buy a $2000+ video card to watch 2D porn like a peasant.
#50
jnleslie1
New Member
  • Total Posts : 5
  • Reward points : 0
  • Joined: 2022/05/21 07:41:41
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 16:43:44 (permalink)
I contacted HP customer service and they're sending me a new data cable which is supposed to fix the issue.. I should have it this week I'll report back to you guys to let you know if it works.
#51
sruscitto
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2022/04/01 19:53:43
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 17:23:16 (permalink)
jnleslie1
I contacted HP customer service and they're sending me a new data cable which is supposed to fix the issue.. I should have it this week I'll report back to you guys to let you know if it works.



Now that's very interesting, yes please report back and I am going to contact HP tomorrow.  From all my understanding, the V2 cable didn't work, V1 yes if you could find it, does HP now have a V3 cable...hmmm
#52
aostang
New Member
  • Total Posts : 34
  • Reward points : 0
  • Joined: 2017/06/11 21:32:35
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/05/31 23:25:32 (permalink)
They tried to offer me a V1 cable as a fix. Hopefully that's not what you're getting as those have their own issues and are not a permanent fix. It's not even an option for me because I have an AMD chipset which has major problems with the V1 cable.
#53
Emparus
Superclocked Member
  • Total Posts : 217
  • Reward points : 0
  • Joined: 2020/11/02 09:04:19
  • Status: offline
  • Ribbons : 2
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/06/01 11:03:38 (permalink)
What is HPs problem? First you need a new cable for AMD and now that cable doesn't work with 3090TI so use the old cable again? What if you have a 3090TI in an AMD system?
#54
jnleslie1
New Member
  • Total Posts : 5
  • Reward points : 0
  • Joined: 2022/05/21 07:41:41
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/06/01 12:10:58 (permalink)
Got the cable in today.. didn't fix the problem Error 1-4. EVGA and HP better start communicating. This is absolute trash.
#55
sruscitto
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2022/04/01 19:53:43
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/06/01 12:33:03 (permalink)
I talked with 2 very nice HP tech reps today, they had not heard of the problem, I chatted with one last evening, have not heard of the problem, EVGA support had not heard of the problem.
 
We are screwed :(
 
All these tech guys and gals where very nice, I think the problem comes from above, we are .05% of the buying public with this combo, why would they care?
 
Heck I've even heard that the youtubers out there say it's too small of an issue to bring up in there vids.
#56
Saltgrass
Superclocked Member
  • Total Posts : 212
  • Reward points : 0
  • Joined: 2010/03/19 20:31:08
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/06/01 13:53:37 (permalink)
If everyone is using Win 11, there may be an upgrade in the next two weeks.

******************** 
 W11 x64
Asus Maximus Hero XIII
Intel i9 11900K
 EVGA RTX 3090 FTW Ultra
 32 GB G.Skill 4000.
#57
sruscitto
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2022/04/01 19:53:43
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/06/01 15:01:33 (permalink)
@Saltgrass,
 
What have you heard about this with Win 11 upgrade?
#58
Saltgrass
Superclocked Member
  • Total Posts : 212
  • Reward points : 0
  • Joined: 2010/03/19 20:31:08
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/06/01 15:21:00 (permalink)
As usual, no one knows for sure but they have already signed off on 22H2 so I am guessing June 14th, but just like every time, no way to know for sure.  Something could happen to change even a planned release.  I have been running it for 3 weeks so too bad I can't check it for you.  I have not seen it mentioned in the Insiders forum.  Not many folks have your exact configuration.  But I will go check now, maybe I missed something.

******************** 
 W11 x64
Asus Maximus Hero XIII
Intel i9 11900K
 EVGA RTX 3090 FTW Ultra
 32 GB G.Skill 4000.
#59
sruscitto
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2022/04/01 19:53:43
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3090Ti FTW3 incompatible with HP Reverb G2 VR headset 2022/06/01 15:32:02 (permalink)
If I was a betting man, I would put big money that this is not a WMR issue, rather an Nvidia driver issue.  Could be wrong, but this is my uneducated guess, lol
#60
Page: < 123 > Showing page 2 of 3
Jump to:
  • Back to Mobile