EVGA

Helpful ReplyEVGA RTX 3080 FTW -- LED settings randomly reset when using PC

Page: 123 > Showing page 1 of 3
Author
Jon-Umber
New Member
  • Total Posts : 10
  • Reward points : 0
  • Joined: 2020/10/07 10:49:04
  • Location: Greater NYC
  • Status: offline
  • Ribbons : 0
2021/08/19 03:22:52 (permalink)
My LED settings specifically for the middle two options in the LED screen keep resetting at random points of having my PC on.
 
When I start up, they will be as-programmed, but then seemingly at random times, they will spontaneously reset to the default RGB wave setting.
 
Not sure what causes this but I suspect it's a bug. Please fix, EVGA, this is super annoying.
#1
Sajin
EVGA Forum Moderator
  • Total Posts : 49164
  • Reward points : 0
  • Joined: 2010/06/07 21:11:51
  • Location: Texas, USA.
  • Status: offline
  • Ribbons : 199
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/19 20:08:29 (permalink)
Does this occur with older versions as well, or is this a bug limited to the newest version?
#2
Imasockie
New Member
  • Total Posts : 1
  • Reward points : 0
  • Joined: 2015/06/06 01:54:18
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/23 23:43:06 (permalink)
Happens to me as well.
V1.2.4 Precision X1, card firmware 2.01.21
I installed my 3080 FTW3 Ultra yesterday and the LEDs have reset four times. I have to close precision, then re-open it for anything to work. Nothing will change when I make any alterations to the colors or style unless I restart precision completely.
post edited by Imasockie - 2021/08/23 23:45:00
#3
SeriuzBiznus
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2021/07/31 00:41:45
  • Location: London, UK
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/25 08:03:29 (permalink)
Same here. Every few hours, it stops using my profile settings and reverts to factory default settings. I have to close and relaunch Precision X1 in order to reactivate a profile. It's infuriating. My computer can be in rest mode or a fully active state and still, every few hours, that rainbow wave starts lighting up and I can see my fans stop following the profile speeds I set. Even attempting to reload a profile doesn't work. I have to fully close and relauch the software. This error has persisted across all updates of X1 . I've also tried a clean install to no avail.
 
#4
DJKruse
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2017/12/14 21:35:55
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/25 10:05:45 (permalink)
Recently upgraded from a 3070 XC3 Ultra to a 3080 FTW3 Ultra and this keeps happening to me as well. I tried completely uninstalling and removing save profiles, but that hasn't appeared to correct the problem. Within the last hour, the lights have randomly reset to default rainbow mode twice. I never encountered this issue with the LED settings on the 3070. 
#5
rottentreats
Superclocked Member
  • Total Posts : 242
  • Reward points : 0
  • Joined: 2011/10/07 23:54:35
  • Status: offline
  • Ribbons : 6
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/25 20:10:52 (permalink)
Ran DDU in safe mode to uninstall drivers and then installed latest drivers (ideally unplugged from the interwebs)  Using any other software that might conflict? Maybe Corsair iCUE or something that can control RGB?
 
If it happens on a fresh/clean install of Windows I would be surprised.
 
 
 

GPU: EVGA GeForce RTX 3080 Ti FTW3 ULTRA HYBRID

Spoiler
this should be on the trunk of a car
close

#6
SeriuzBiznus
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2021/07/31 00:41:45
  • Location: London, UK
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/27 01:42:53 (permalink)
So I decided to setup resizable bar which required me to update my BIOS (Asus ROG Crosshair VIII Hero WI-FI ATX AM4) as well as the VBIOS for my 3080 FTW3. It's been 24 hours and so far I haven't re-encountered the profile reset bug.
 
Might be worth you guys trying a VBIOS update first and if that doesn't work, try updating your motherboard BIOS too incase that's the issue?
 
Edit: Update after 48 hours. The error occured again whilst I was playing Hades. Updating the BIOS and VBIOS does not fix the problem.
post edited by SeriuzBiznus - 2021/08/28 02:22:11
#7
sammaza421
New Member
  • Total Posts : 65
  • Reward points : 0
  • Joined: 2017/07/19 20:35:50
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/27 08:24:36 (permalink)
You have fastboot enabled in your mobo BIOS it will cause this RGB issue on reboot because the gfx card doesn't get properly reset.
#8
DJKruse
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2017/12/14 21:35:55
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/27 08:53:10 (permalink)
sammaza421
You have fastboot enabled in your mobo BIOS it will cause this RGB issue on reboot because the gfx card doesn't get properly reset.



But that doesn't explain why the LED profile is randomly resetting during PC use. 
#9
sammaza421
New Member
  • Total Posts : 65
  • Reward points : 0
  • Joined: 2017/07/19 20:35:50
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/27 08:57:48 (permalink)
Did you post a video of this?  We will be able to see what's happening
#10
DJKruse
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2017/12/14 21:35:55
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/27 09:13:41 (permalink)
sammaza421
Did you post a video of this?  We will be able to see what's happening

No, because it's completely random. For me, I have my LED set to change with temperature. It's white when idle, but will sometimes decide to reset to the default rainbow mode while idle, gaming, whatever. I have to close and relaunch Precision X1 to get the settings back, and sometimes that doesn't even work.  
 
#11
BizSAR
EGC Lead Admin / EVGA Forum Moderator
  • Total Posts : 1712
  • Reward points : 0
  • Joined: 2007/07/13 00:27:46
  • Location: Oregon, USA
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/27 15:55:20 (permalink)
Does anyone have this issue with cards older than the current 3xxx GPUs? No issues of the sort here on a 2080TI FTW3 Ultra.

BizSAR
EVGA 3090Ti FTW3 Ultra / ZOTAC 4070Ti Trinity OC - ASUS ROG PG279QM
#12
SeriuzBiznus
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2021/07/31 00:41:45
  • Location: London, UK
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/28 02:21:15 (permalink)
Forget my earlier post. It just happened to me again whilst playing Hades. Updating the BIOS and VBIOS does not fix the issue.
#13
yavorsky
New Member
  • Total Posts : 49
  • Reward points : 0
  • Joined: 2009/02/17 03:22:58
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/08/31 23:54:38 (permalink)
Happens to me as well. I noticed it's typically followed by a driver crash in the Event Viewer as "Display driver nvlddmkm stopped responding and has successfully recovered." Curious as to what your Event Viewer (under system) looks like. Do you happen to see any of these logs?
#14
SeriuzBiznus
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2021/07/31 00:41:45
  • Location: London, UK
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/01 02:23:08 (permalink)
I'll take a look at the logs next time it happens and report back. Though saying that, I'm starting to wonder if the temperature LED setting is what's been causing problems. Since setting all lighting to static, I haven't had the error occur.
 
What LED profiles are you guys using?
#15
BizSAR
EGC Lead Admin / EVGA Forum Moderator
  • Total Posts : 1712
  • Reward points : 0
  • Joined: 2007/07/13 00:27:46
  • Location: Oregon, USA
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/01 09:37:18 (permalink)
SeriuzBiznus
What LED profiles are you guys using?

Static OFF or Rainbow. I've had no issues with either on the 2080Ti.

BizSAR
EVGA 3090Ti FTW3 Ultra / ZOTAC 4070Ti Trinity OC - ASUS ROG PG279QM
#16
yavorsky
New Member
  • Total Posts : 49
  • Reward points : 0
  • Joined: 2009/02/17 03:22:58
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/01 18:27:12 (permalink)
I'm also attempting to use Temperature. I've also noticed that once it resets the the Rainbow RGB the 3rd fan will refuse to go above 45%.
#17
SeriuzBiznus
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2021/07/31 00:41:45
  • Location: London, UK
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/02 01:38:03 (permalink)
yavorsky
I'm also attempting to use Temperature. I've also noticed that once it resets the the Rainbow RGB the 3rd fan will refuse to go above 45%.



I'm wondering if this is the key then. I've still yet to have the error occur using static RGB settings. Did you want to try not using Temperature too? It's a small sample size but maybe between us we can fix what EBGA are choosing to ignore!
#18
Morganessa
New Member
  • Total Posts : 60
  • Reward points : 0
  • Joined: 2020/12/02 06:41:49
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/04 06:10:01 (permalink)
This has been happening for at least 5 minor versions of Precision X1 and it completely defeats the purpose of RGB in a GPU.
 
#19
yavorsky
New Member
  • Total Posts : 49
  • Reward points : 0
  • Joined: 2009/02/17 03:22:58
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/05 01:40:26 (permalink)
Can confirm, setting it to static lighting I do not see it reset.
#20
SeriuzBiznus
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2021/07/31 00:41:45
  • Location: London, UK
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/05 01:43:37 (permalink)
Same so far for me. No resets since changing to static and it's been a few days now.
 
Looks like the Temperature setting is what causes the issue!
#21
Jimbo2112
Superclocked Member
  • Total Posts : 207
  • Reward points : 0
  • Joined: 2014/04/06 20:32:53
  • Location: Eagle, ID
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/05 13:27:00 (permalink)
This has been happening to me since I got my card in February.

MOBO - GIGABYTE X570 AORUS Master
PROC - AMD Ryzen 9 5950X (NZXT Kraken Z73)
GPU - EVGA RTX 3080 FTW3 Ultra
MEM - G.SKILL Ripjaws V Series 64GB 3600 (16-19-19-39)
PSU - EVGA SuperNOVA 1000 G6
CASE - Fractal Design Meshify 2 Black
#22
Samg381
New Member
  • Total Posts : 27
  • Reward points : 0
  • Joined: 2016/08/30 10:02:49
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/05 19:15:48 (permalink)
I am experiencing the same issue. Windows 10 x64, 3090 FTW3 Ultra, i7 6850k.
RGB settings work normally on startup and revert to default RGB rainbow effect at random points.
#23
birdvsworm
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2021/09/08 10:36:37
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/08 10:39:36 (permalink)
This has been happening to me. It's a bummer because the temperature setting displayed on the EVGA LEDs is useful for at-a-glance temperature monitoring if I'm gaming or something. Happens in most any game I play.
 
I didn't check my event viewer but I will later on. Precision X1 so far seems to be kind of a piece of trash. Coming from MSI cards, I didn't realize I was living the life of luxury using Afterburner.
 
Edit: I'm using a 3080 FTW3 Ultra Gaming card by the way. I imagine they use the same LED controller/firmware/integration across at least the 3080/3090 series (I've read a few other comments/posts citing this same problem) so I'm going to assume this is maybe more widespread than we know.
post edited by birdvsworm - 2021/09/08 10:41:01
#24
sze5003
New Member
  • Total Posts : 53
  • Reward points : 0
  • Joined: 2016/08/12 20:08:49
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/09 13:15:02 (permalink)
Well this explains why I would need to close X1 and reopen it to get my Temperature colors back. Many times they would reset mid game and I was using the colors to gauge what temps I was hitting.

Asus ROG Strix Z370-E | Core i9 9900k-NZXT Kraken X73 AIO | 32GB G Skill Ripjaws 3200 | 1TB Seagate 7200 rpm | OCZ Trion 150 960GB | 256GB Samsung 830 | 1TB Samsung 850 EVO | EVGA 3080Ti FTW3 Ultra | Phanteks P600S | 1000W EVGA G6 | Dell Alienware AW3418DW 3440x1440 120Hz
#25
birdvsworm
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2021/09/08 10:36:37
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/09 13:18:16 (permalink)
Yeah. I'm sure I'm putting the cart before the horse here, but I did get a Precision X1 update to version 1.26 last night. I played games for a few hours and have left cookie clicker on for about 12 hours and the Temperature display on the "EVGA" lettering hasn't changed back or done anything funky. I'll test more and update if it doesn't fix it.
#26
Waschmabiene
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2021/08/26 10:04:40
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/10 04:31:26 (permalink)
Same here with:
3080ti FTW3
Firmware 2.01.22
Precision version: 1.2.6
Some workarounds? Is there a way to programming this directly into the Firmware? So you dont need to use this buggy Precision Software? Does someone already contacted Tech support about this?
I mean.. You pay about >1600€ and they cant getting the Software fixed after 8-9 Months..
#27
birdvsworm
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2021/09/08 10:36:37
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/10 07:19:10 (permalink)
Update: It took about 12 hours but eventually my GPU's "EVGA" lettering swapped itself back from temperature monitoring to the rainbow LED. What a supreme disappointment.
 
I sent a message to customer support two days ago but haven't gotten even an acknowledgement. I'm not going to put in an RMA ticket or something because from what I gather, this isn't a card-specific problem - it's EVGA's terrible, terrible software. I'll continue testing and updating if I see anything, but I think one trigger for the software could be prolonged GPU stress? I can't think of what would actually cause the Precision X1 software to "rot" over time, unless there is a memory leak or the RGB LED's they used aboard the video card itself are stubborn and hard to deal with. Whatever the case, it's a complete waste of RGB LED's and software if customization just flips back to default at random.
 
I recommend everyone submit a ticket or customer service feedback to get this problem escalated.
#28
SeriuzBiznus
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2021/07/31 00:41:45
  • Location: London, UK
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/10 07:26:32 (permalink)
Good idea on the support ticket. I had hoped the official forums would be enough to draw attention to the issue but it seems like EVGA are trying to turn a blind eye.
#29
sze5003
New Member
  • Total Posts : 53
  • Reward points : 0
  • Joined: 2016/08/12 20:08:49
  • Status: offline
  • Ribbons : 0
Re: EVGA RTX 3080 FTW -- LED settings randomly reset when using PC 2021/09/10 07:45:24 (permalink)
birdvsworm
Update: It took about 12 hours but eventually my GPU's "EVGA" lettering swapped itself back from temperature monitoring to the rainbow LED. What a supreme disappointment.
 
I sent a message to customer support two days ago but haven't gotten even an acknowledgement. I'm not going to put in an RMA ticket or something because from what I gather, this isn't a card-specific problem - it's EVGA's terrible, terrible software. I'll continue testing and updating if I see anything, but I think one trigger for the software could be prolonged GPU stress? I can't think of what would actually cause the Precision X1 software to "rot" over time, unless there is a memory leak or the RGB LED's they used aboard the video card itself are stubborn and hard to deal with. Whatever the case, it's a complete waste of RGB LED's and software if customization just flips back to default at random.
 
I recommend everyone submit a ticket or customer service feedback to get this problem escalated.


Would be interested in what they say. It has been happening for the past 2-3 versions of X1 that I have had. I also uninstalled, reinstalled, rolled back Nvidia drivers using DDU, its the X1 software. Its also very weird that while X1 is running there is also X1 server that needs to run in the task bar. 

Asus ROG Strix Z370-E | Core i9 9900k-NZXT Kraken X73 AIO | 32GB G Skill Ripjaws 3200 | 1TB Seagate 7200 rpm | OCZ Trion 150 960GB | 256GB Samsung 830 | 1TB Samsung 850 EVO | EVGA 3080Ti FTW3 Ultra | Phanteks P600S | 1000W EVGA G6 | Dell Alienware AW3418DW 3440x1440 120Hz
#30
Page: 123 > Showing page 1 of 3
Jump to:
  • Back to Mobile