dmosey
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2/14/2009
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Thursday, September 01, 2016 2:24 AM
(permalink)
Is this a way to keep track of who is overclocking their cards and by how much? If so could they use that as evidence to void warranties when asking for an RMA? The way I see it they have no reason to ask for names, e-mail address and serial numbers. If it truly is "to enable Pascal options" then just include a simple tick box under settings saying "Enable Pascal options" This seems very dodgy to me and I won't be using it. " Customer acknowledges and agrees that Customer is solely responsible for (a) verifying that the Software is being used with a Corresponding VGA Card of the appropriate version and model number, on a compatible computer and operating system; and (b) ensuring that any configuration or setting changes Customer makes to the Corresponding VGA Cards, including GPU clock offsets, memory clock offsets, fan speed, and voltage, are within manufacturer’s recommended ranges and safety and tolerance specifications. EVGA shall have no obligation or liability for damage to the Corresponding VGA Cards, any other video cards, or any computer due to changes Customer elects to make with the Software to such hardware’s settings."
post edited by dmosey - Thursday, September 01, 2016 2:29 AM
|
OmegaNemesis28
New Member
- Total Posts : 35
- Reward points : 0
- Joined: 9/23/2007
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Thursday, September 01, 2016 3:02 AM
(permalink)
dmosey
Is this a way to keep track of who is overclocking their cards and by how much?
If so could they use that as evidence to void warranties when asking for an RMA?
The way I see it they have no reason to ask for names, e-mail address and serial numbers.
If it truly is "to enable Pascal options" then just include a simple tick box under settings saying "Enable Pascal options"
This seems very dodgy to me and I won't be using it.
"Customer acknowledges and agrees that Customer is solely responsible for (a) verifying that the Software is being used with a Corresponding VGA Card of the appropriate version and model number, on a compatible computer and operating system; and (b) ensuring that any configuration or setting changes Customer makes to the Corresponding VGA Cards, including GPU clock offsets, memory clock offsets, fan speed, and voltage, are within manufacturer’s recommended ranges and safety and tolerance specifications. EVGA shall have no obligation or liability for damage to the Corresponding VGA Cards, any other video cards, or any computer due to changes Customer elects to make with the Software to such hardware’s settings."
Especially when Im not using it to overclock. I like the fan settings and monitoring the stats. Also, how else do you control the LEDs? Does any other software let you?
|
nkyadav
Superclocked Member
- Total Posts : 166
- Reward points : 0
- Joined: 4/19/2007
- Location: 3rd Rock
- Status: offline
- Ribbons : 2
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Thursday, September 01, 2016 2:07 PM
(permalink)
dmosey
Is this a way to keep track of who is overclocking their cards and by how much?
If so could they use that as evidence to void warranties when asking for an RMA?
The way I see it they have no reason to ask for names, e-mail address and serial numbers.
If it truly is "to enable Pascal options" then just include a simple tick box under settings saying "Enable Pascal options"
This seems very dodgy to me and I won't be using it.
"Customer acknowledges and agrees that Customer is solely responsible for (a) verifying that the Software is being used with a Corresponding VGA Card of the appropriate version and model number, on a compatible computer and operating system; and (b) ensuring that any configuration or setting changes Customer makes to the Corresponding VGA Cards, including GPU clock offsets, memory clock offsets, fan speed, and voltage, are within manufacturer’s recommended ranges and safety and tolerance specifications. EVGA shall have no obligation or liability for damage to the Corresponding VGA Cards, any other video cards, or any computer due to changes Customer elects to make with the Software to such hardware’s settings."
If that were true then it would have to send data * after* you register, as this appears On first run - i.e. when no settings have been applied yet.
 Ryzen 9 3950X | MSI MEG X570 GODLIKE | 128 GB DDR4 @ 3600 MHz | 3x Samsung 980 Pro NVMe PCIe 4.0 | eVGA RTX 3080 Ti XC3 Ultra Gaming
|
Andrew_WOT
iCX Member
- Total Posts : 321
- Reward points : 0
- Joined: 10/8/2014
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Thursday, September 01, 2016 2:44 PM
(permalink)
EVGATech_MDecker
Hello,
There are specific features of the new Precision X that will only work with pascal card models. Precision X is asking for that information to verify whether you have a Pascal gen card or maxwell/kepler/fermi etc..
It cannot detect card model? 
|
dmosey
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2/14/2009
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Thursday, September 01, 2016 6:46 PM
(permalink)
nkyadav
If that were true then it would have to send data *after* you register, as this appears On first run - i.e. when no settings have been applied yet.
Yes, but then once you've registered it knows who is now using the computer. There's no reason why it can't send the overclock information once a week / month when it's also checking for updates.
|
elbeasto
Superclocked Member
- Total Posts : 149
- Reward points : 0
- Joined: 4/28/2008
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Thursday, September 01, 2016 10:47 PM
(permalink)
Asus X99-A 5930K Corsair Dominator DDR4 16GB 2666MHz EVGA GeForce GTX 1080 Ti SC Black, COIL WHINE Edition Samsung 850 EVO 1TB Corsair HX1200i Dell U3011 Custom loop
|
GraphicZero
New Member
- Total Posts : 3
- Reward points : 0
- Joined: 9/1/2016
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Friday, September 02, 2016 5:21 AM
(permalink)
This is happening to me too! I JUST WANT TO CHANGE MY RGB LIGHTS (Deleted for Language used) HOW DO I FIX :'(
post edited by XrayMan - Friday, September 02, 2016 6:10 AM
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 31353
- Reward points : 0
- Joined: 12/12/2010
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 123
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Friday, September 02, 2016 5:34 AM
(permalink)
I just used PrecisionX OC for my new 1080, yes I got the signup
I entered 1 initial for first & last name
Used my EVGA Email address - hey they already have that - So no biggie
I entered my serial number - No biggie; I'm going to register my card anyways.
The Software is FREE & Optional - whats the issue ?
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
|
GraphicZero
New Member
- Total Posts : 3
- Reward points : 0
- Joined: 9/1/2016
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Friday, September 02, 2016 5:43 AM
(permalink)
Cool GTX
I just used PrecisionX OC for my new 1080, yes I got the signup
I entered 1 initial for first & last name
Used my EVGA Email address - hey they already have that - So no biggie
I entered my serial number - No biggie; I'm going to register my card anyways.
The Software is FREE & Optional - whats the issue ?
After I put everything in and click okay, nothing happens. That's the issue :(
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 31353
- Reward points : 0
- Joined: 12/12/2010
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 123
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Friday, September 02, 2016 5:55 AM
(permalink)
GraphicZero
Cool GTX
I just used PrecisionX OC for my new 1080, yes I got the signup
I entered 1 initial for first & last name
Used my EVGA Email address - hey they already have that - So no biggie
I entered my serial number - No biggie; I'm going to register my card anyways.
The Software is FREE & Optional - whats the issue ?
After I put everything in and click okay, nothing happens. That's the issue :(
Welcome to the forums GraphicZero Did you launch it from your desktop ? Which version of Windows are you using ?
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
|
Tech_actual
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 8/25/2015
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Friday, September 02, 2016 3:06 PM
(permalink)
I love this.. they keep offering these mail-in rebates so you WONT HAVE a serial on the box. So id have to take my computer out of it's place, pull the side panel off, manhandle the case, and look for the serial. Good thing i registered.. But still, this ridiculous.. If it does this next time i'll just have to use a 3rd party fan controller. I dont even oc the thing. (of course i realize it's all about tracking your serial.. at your inconvenience..)
post edited by Tech_actual - Friday, September 02, 2016 3:10 PM
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 31353
- Reward points : 0
- Joined: 12/12/2010
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 123
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Friday, September 02, 2016 3:16 PM
(permalink)
I've learned long ago, to snap a few digital pics when assembling PCs or upgrading them. 
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
|
spotopolis
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 12/8/2014
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 3:21 AM
(permalink)
Ive been using this software on an older evga 450 just to manage the fan profile. now that it upgraded, I can get it to launch. the serial sticker has long since fallen off and I obviously dont have the box from this old card. Is there anyway around this? I installed it on my main rig and I didnt have to enter my serial. It just fired up. I havent registered the card either (gtx 960 ssc).
|
elbeasto
Superclocked Member
- Total Posts : 149
- Reward points : 0
- Joined: 4/28/2008
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 9:15 AM
(permalink)
EVGATech_MDecker
Hello,
There are specific features of the new Precision X that will only work with pascal card models. Precision X is asking for that information to verify whether you have a Pascal gen card or maxwell/kepler/fermi etc..
6.0.4 detected my cards on installation and so didn't install. 6.0.5 can't do this? Also, it says that 6.0.5 is for all cards not just the new ones.
Asus X99-A 5930K Corsair Dominator DDR4 16GB 2666MHz EVGA GeForce GTX 1080 Ti SC Black, COIL WHINE Edition Samsung 850 EVO 1TB Corsair HX1200i Dell U3011 Custom loop
|
HotelSierra
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 1/17/2016
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 12:30 AM
(permalink)
I got this, too. 980Ti classified. Had to reenter all my settings and fan curves.
Seems unnecessary. Am a pretty huge EVGA fanboy, but this is puzzling.
|
acid8x
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 11/21/2012
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 2:38 PM
(permalink)
What is that stupid thing asking for serial number of my card!!?? EVGA say detected but asking for serial number, yea sure I'll open my PC just to get stupid serial number to be able to reinstall precision X. Really stupid move EVGA....
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 31353
- Reward points : 0
- Joined: 12/12/2010
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 123
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 3:09 PM
(permalink)
acid8x
What is that stupid thing asking for serial number of my card!!?? EVGA say detected but asking for serial number, yea sure I'll open my PC just to get stupid serial number to be able to reinstall precision X. Really stupid move EVGA....
Did you register your GPU ? - then look in your profile
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
|
bob16314
CLASSIFIED ULTRA Member
- Total Posts : 7859
- Reward points : 0
- Joined: 11/8/2008
- Location: Planet of the Babes
- Status: offline
- Ribbons : 761
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 4:06 PM
(permalink)
acid8x
What is that stupid thing asking for serial number of my card!!?? EVGA say detected but asking for serial number, yea sure I'll open my PC just to get stupid serial number to be able to reinstall precision X. Really stupid move EVGA....
See post #20 on page #1 of this thread..But if you need to open your case/pull hardware to get the SN, then do what you gotta do.
* Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * "Whatever it takes, as long as it works" - Me
|
fruits27867825
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 9/3/2016
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 6:01 PM
(permalink)
Screw this BS, not only do you have to waste your time registering with survey pop-ups on each download! Now it also asks for more information on startup? Who has time to pull out their video card out of their case on a tight build? Using WMI gave me the "your serial is invalid", like I'm installing a $%^&*() paid VST instrument here!!!
I'm done using your "free" software. I will also mention to other people to not even bother, until you decide to fix this sleezy marketing registration scheme.
|
Nereus
Captain Goodvibes
- Total Posts : 18192
- Reward points : 0
- Joined: 4/10/2009
- Location: Brooklyn, NYC.
- Status: offline
- Ribbons : 58
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 11:10 PM
(permalink)
Zuhl3156
If you threw the box away then you'll need to open your PC and get the S/N off of the sticker on the video board.
P.S. Most of us are using MSI Afterburner anyway.
Does Afterburner allow you to change LED color? I hope to install my 1080 Hybrid this weekend, and from what I read on these forums Precision X OC 6.0.5 has problems... is 6.0.4 ok?
|
GraphicZero
New Member
- Total Posts : 3
- Reward points : 0
- Joined: 9/1/2016
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 11:16 PM
(permalink)
Cool GTX
GraphicZero
Cool GTX
I just used PrecisionX OC for my new 1080, yes I got the signup
I entered 1 initial for first & last name
Used my EVGA Email address - hey they already have that - So no biggie
I entered my serial number - No biggie; I'm going to register my card anyways.
The Software is FREE & Optional - whats the issue ?
After I put everything in and click okay, nothing happens. That's the issue :(
Welcome to the forums GraphicZero
Did you launch it from your desktop ?
Which version of Windows are you using ?
Yes I did launch it directly from my desktop via administrator! I'm currently using windows 10! I currently built a new computer and installed the latest version of windows 10. It still doesn't work unfortunately :(
|
rtamura
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 6/22/2015
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Saturday, September 03, 2016 11:25 PM
(permalink)
Really inconvenient. I spent $680 on my card, so maybe you can think about your customers when coming up with these insane schemes from your marketing department.
|
LonewolfDiConis
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 3/28/2016
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Sunday, September 04, 2016 11:47 AM
(permalink)
So, on my 980 Ti from EVGA isn't a serial number on the backplate and I don't keep the boxes... so where do I get the serial number.
Despite to ask for it, for a little software is completely stupid...
|
flopchop
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 10/18/2014
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Sunday, September 04, 2016 4:28 PM
(permalink)
So this stupid bit of software is not aware which card I have. That's a bit worrying!!
|
Sakata-MC
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 12/11/2013
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Sunday, September 04, 2016 10:03 PM
(permalink)
Yeah... not gunna jump through hoops. They can get the info for the card to determine what it is just by using simple commands. wmic PATH Win32_VideoController GET Description,PNPDeviceID
That command tells then exactly what card you have -- this command and ones like it are used by the driver to not burn your card up by getting its type.
This serial number thing is an unnecessary PITA, and I'll use something else before I jump through hoops.
|
NucleusX
Superclocked Member
- Total Posts : 240
- Reward points : 0
- Joined: 9/16/2014
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Sunday, September 04, 2016 10:24 PM
(permalink)
EVGATech_MDecker
Hello,
There are specific features of the new Precision X that will only work with pascal card models. Precision X is asking for that information to verify whether you have a Pascal gen card or maxwell/kepler/fermi etc..
Interesting. I thought PX "OC" was designed specifically for Pascal cards, and the vanilla version was for every other card before Pascal. I don't think this OC version existed beforehand, correct me if I'm wrong ? If I'm right, your explanation here is suspect at best.  Seen as tho EVGA clearly instructs us to download the "OC" version for Pascal, one would think there's no room for that confusion. Gotta agree, this is a really stupid move from EVGA, especially when other alternative programs don't have this requirement. My question is, is this a one off, or do we have to enter this stuff in everytime we re-install windows, or drivers, or even PXOC for that matter ? If so, what about those that mightn't have an internet connection available at the time ? Does it need to phone home ? We need clear guidelines of how this works exactly, we didn't spend a sh!t ton of money to be surprised by marketing stunts ! If that's whats really going on here, transparency please.
post edited by NucleusX - Monday, September 05, 2016 1:01 AM
CPU: Intel 486 DX2. 66Mhz (Turbo). Cooling: LN2.
MTB: ECS. Chipset: SIS. HD: WD Raptor 300mb x 512. 154GB. Raid 0.
RAM: Corsair Obliterator Gold. EDO. 16mb. 66mhz. x8.
GPU: Nvidia GTX Riva TNT2 FTW OC. PCI. 32mb. x4 Quad SLI.
PSU: ATX 200 watt (no label). Case: RGB Milk Crate.
|
NucleusX
Superclocked Member
- Total Posts : 240
- Reward points : 0
- Joined: 9/16/2014
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Sunday, September 04, 2016 10:57 PM
(permalink)
Nereus
Zuhl3156
If you threw the box away then you'll need to open your PC and get the S/N off of the sticker on the video board.
P.S. Most of us are using MSI Afterburner anyway.
Does Afterburner allow you to change LED color? I hope to install my 1080 Hybrid this weekend, and from what I read on these forums Precision X OC 6.0.5 has problems... is 6.0.4 ok?
I believe nVidia's LED Visualizer has some functionality to work with, but i think its supposed to work in conjunction with EVGA's LED settings for full customization options. I can't seem to find a color palette to work with in LED Visualizer, unless I'm completely missing something here.
CPU: Intel 486 DX2. 66Mhz (Turbo). Cooling: LN2.
MTB: ECS. Chipset: SIS. HD: WD Raptor 300mb x 512. 154GB. Raid 0.
RAM: Corsair Obliterator Gold. EDO. 16mb. 66mhz. x8.
GPU: Nvidia GTX Riva TNT2 FTW OC. PCI. 32mb. x4 Quad SLI.
PSU: ATX 200 watt (no label). Case: RGB Milk Crate.
|
twi41
New Member
- Total Posts : 3
- Reward points : 0
- Joined: 1/29/2011
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Monday, September 05, 2016 0:56 PM
(permalink)
I'm getting the same thing and I don't want to risk damaging my system in trying to get the serial number. Unfortunately I have not registered the product but nor should I have to..
I don't know if I should risk it or uninstall it.
|
NucleusX
Superclocked Member
- Total Posts : 240
- Reward points : 0
- Joined: 9/16/2014
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Monday, September 05, 2016 1:09 AM
(permalink)
I recommend you uninstall it till all the right information has been clarified by EVGA themselves. I did it myself, but only because i registered mine first. Had i known beforehand, i would've most likely hesitated till i was fully informed about how it works. Up to you, won't kill it, but there might be some unknowns attributed to registration, and the possibility the card could be directly tied to your EVGA account, making resale more difficult ? who knows. All you would be missing is the ability to customize the RGB LEDs. Besides, it appears even the new 6.0.5 PXOC version is plagued with problems too. Might be wise to hang back till they release a working stable version before even attempting to install it. If it helps, I'm running 6.0.4, and it seems ok.
post edited by NucleusX - Monday, September 05, 2016 6:21 AM
CPU: Intel 486 DX2. 66Mhz (Turbo). Cooling: LN2.
MTB: ECS. Chipset: SIS. HD: WD Raptor 300mb x 512. 154GB. Raid 0.
RAM: Corsair Obliterator Gold. EDO. 16mb. 66mhz. x8.
GPU: Nvidia GTX Riva TNT2 FTW OC. PCI. 32mb. x4 Quad SLI.
PSU: ATX 200 watt (no label). Case: RGB Milk Crate.
|
godpiou
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 9/5/2016
- Status: offline
- Ribbons : 0
Re: EVGA Precision Asking for card Serial Number and email in order to use it?
Monday, September 05, 2016 3:06 AM
(permalink)
Installation of the 6.0.5 ask me too for a serial number. I have a GTX660 SC. I had the box near me so I entered the serial number and all was OK after that... This time my messy lot of old boxes and cie serves me !!!
|