Dear Evga forum group,
recently I bought a EVGA GeForce GTX 1080 Ti FTW3, to finally get that taste of 4k/2k smooth gaming experience. How fast was I disappointed, when after a couple of hours of usage I get stutters and frame drops in games like AC: Origins (1440p) or Destiny 2 (2160p). First thought - the card is broken (any internal card damage / error). I send it back to retailer, and get new one yesterday. I plugged the new one, reinstalled the drivers using DDU (in safe mode) yet after 10-30 mins of gameplay I still get the stutters and frame drops for like a 2-5 sec, then it goes back to normal framerate (60 fps), and after some time it repeats again and again... OK, next I did a BIOS update, load default, clean install of OS, yet this problem still persist. I tried as many tips as I found in this forum ( windows clean boot, DDU, Nvidia debug mode, deleting game settings log and etc), yet same crap every time. Non of this happened when I was using my 980ti. No stutters or frame drops, just smooth gameplay at full hd. With 1080ti even if I drop to 1080p I still get the same problem. PC is one year old. My specs are as follows:
Win 7 x64
Asus ROG Maximus VIII Hero
Intel Core i7 6700K @stock 4GHz (turbo @4.2GHz)
16GB (2x 8192MB) HyperX FURY DDR4-2666 (with XMP or without XMP, the problem still occurs)
1000 Watt be quiet! Dark Power Pro 80+ Platinum (power in OS set to High performance, same in Nvidia panel)
SEAGATE HDD Fire CUDA SSHD 2000 GB (with installed Destiny 2)
Samsung SSD 850 EVO 250GB (with installed AC: Origins)
 
Im using GPU-Z to monitor this issue since it happens with 1080ti. And while I get stutters and frame frops the GPU load and memory controller drops to 0%, power consumption drops from 66 to 33/22. No CPU or GPU are overheating, CPU stays at 50-52°C, and GPU @60-64°C.
 
If anyone would have any clue what is the reason of it, or any help, it would be appreciated.
 
Thanks in advance & best regards.
 
 PS. yes, I'm using latest nvidia drivers.
 

mroowol
Dear Evga forum group,
recently I bought a EVGA GeForce GTX 1080 Ti FTW3, to finally get that taste of 4k/2k smooth gaming experience. How fast was I disappointed, when after a couple of hours of usage I get stutters and frame drops in games like AC: Origins (1440p) or Destiny 2 (2160p). First thought - the card is broken (any internal card damage / error). I send it back to retailer, and get new one yesterday. I plugged the new one, reinstalled the drivers using DDU (in safe mode) yet after 10-30 mins of gameplay I still get the stutters and frame drops for like a 2-5 sec, then it goes back to normal framerate (60 fps), and after some time it repeats again and again... OK, next I did a BIOS update, load default, clean install of OS, yet this problem still persist. I tried as many tips as I found in this forum ( windows clean boot, DDU, Nvidia debug mode, deleting game settings log and etc), yet same crap every time. Non of this happened when I was using my 980ti. No stutters or frame drops, just smooth gameplay at full hd. With 1080ti even if I drop to 1080p I still get the same problem. PC is one year old. My specs are as follows:
Win 7 x64
Asus ROG Maximus VIII Hero
Intel Core i7 6700K @stock 4GHz (turbo @4.2GHz)
16GB (2x 8192MB) HyperX FURY DDR4-2666 (with XMP or without XMP, the problem still occurs)
1000 Watt be quiet! Dark Power Pro 80+ Platinum (power in OS set to High performance, same in Nvidia panel)
SEAGATE HDD Fire CUDA SSHD 2000 GB (with installed Destiny 2)
Samsung SSD 850 EVO 250GB (with installed AC: Origins)
 
Im using GPU-Z to monitor this issue since it happens with 1080ti. And while I get stutters and frame frops the GPU load and memory controller drops to 0%, power consumption drops from 66 to 33/22. No CPU or GPU are overheating, CPU stays at 50-52°C, and GPU @60-64°C.
 
If anyone would have any clue what is the reason of it, or any help, it would be appreciated.
 
Thanks in advance & best regards.
 
 PS. yes, I'm using latest nvidia drivers.
 

What is your system memory usage when this occurs?

AHowes
Prob some program workijg in the background tsking up resources ecery now and then..like steam updating games or origin?

Close all non needed programs in the backgroud.

Step 1 here should do the trick for testing that, right? https://forums.evga.com/Basic-troubleshooting-steps-Windows-clean-boot-clean-driver-install-debug-mode-etc-m2504606.aspx 

Just tried Destiny 2 @1080p, and after just 7 minutes, I get stutters, spike freeze, and frame drops.
RAM @ 6.3-6.5 Gb.
Both GPU and CPU going crazy.
GPU usage jumping from normal load 40-50 % to 100% then drops to 0% and again back to 100% and then 0%....

CPU jumps from 42-56% to 100% and stays couple seconds on this value:

 
I have no idea, what the hell is going on with this card...
 

Yeah.. can you try older non 388 drivers?

All I could think of is something running in the background. :/ virus? Any 2nd monitor thst you could have task manager open in to see if there's some other program in the background taking cycles away from the gpu when you see the spikes stuttering?

Time to test the new card in another pc to see if it causes the same issue on another pc. If it does it's time to rma it.

Sweet! I've been using eset antivirus for years and no problems.. small footprint and don't take a lot of resources.

Just had another stutter, spike freeze in Destiny 2 -.-'
Bitdefender is now on "Game mode", and frequency of stutters and spikes is less than before (3 hours of smooth gameplay) till now.
Will disable Antivirus for gameplay and test the card furthermore.
 
@arestavo, have only ANtivirus plus (wihtout any addons like total security).
 
br

mroowol
Just had another stutter, spike freeze in Destiny 2 -.-'
Bitdefender is now on "Game mode", and frequency of stutters and spikes is less than before (3 hours of smooth gameplay) till now.
Will disable Antivirus for gameplay and test the card furthermore.
 
@arestavo, have only ANtivirus plus (wihtout any addons like total security).
 
br

Just found this - http://www.dsogaming.com/news/assassins-creed-origins-still-needs-optimization-improvements-patch-1-05-benchmarked/
 
That might explain why I am not seeing the same stuttering issue in Origins as I am running a 10C 20T i7 6950X and not a mainstream processor. Oh Denuvo, how gamers hate you.

Turn off OCS --> see post https://forums.evga.com/FindPost/2727185
 
Disable Hardware acceleration in your browser
 
Does it still happen with above, then try with GPU-Z turned off
 
What else is running in the background ?

Cool GTX
Turn off OCS --> see post
 
Disable Hardware acceleration in your browser
 
Does it still happen with above, then try with GPU-Z turned off
 
What else is running in the background ?

Stutters and freezes were already before using any monitoring program.
Last case that I do notice less stutters and freezes is by disabling Antivirus.
 
 

mroowol
Dears,
sometimes the solution to the problems are direct in front of you (yet you don't see them as reason to a problem).
After whole day of experimenting (different PCIe slots, different PSU cables, reconnecting HDD's and etc),
finally what I've done was to uninstall my Bitdefender Antivirus Plus (2018).
And?
So far so good, 4 hours of testing in AC:Origins and Destiny 2, no frame drops or spike freezes.
Will now install Bitdefender back and try to run it in "Game mode" and exclude "Game folders" from monitoring, will se if that helps.
 
Greetings from Europe.

 
Thank you so much, finally fixed my stuttering. 

Great news mroowol !