EVGA

EVGA GTX 970 Free Backplate Promotion

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exilelrrp
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/26 17:19:37 (permalink)
htrajan
Mine is shipped out with an ETA of Friday the 28th (apparently not a postal holiday in the US).

Same here, if you're in the U.S. ...we should have it delivered on Friday the 28th, lets see we talking about the USPS here.
 

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drady
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/26 19:44:05 (permalink)
Hi Chris
 
Being in Australia, I think I followed all the steps, go a few emails, but can't see whether its going to be shipped, is shipped etc.  Can you provide this detail?
 
cheers
 
drady
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 00:31:04 (permalink)
And yet another day passed and still none of the 4 backplates have been shipped. Well I seriously doubt that they will even be shipped this month (let alone mid-november).

I contacted support about the delay(s), ofcourse no serious answer. I also mentioned that the promotion was removed in September then I got a response back (from Christian Burns) that they never removed the promotion from the website, but in truth this is a complete lie! They did remove the promotion during September and people got mad about it, I was able to take a screenshot from Google's cache here: http://forums.evga.com/FindPost/2220443 So they did actually remove the promotion in September, so support is telling lies now, or doesn't have a clue at all about things (or a combination of both).

Really I have lost all my trust in EVGA. Going to sell of all my EVGA cards in the near future. I don't like doing business with a company who tells you lies. Otherwise I could have gone for Pallit of Zotac for that matter. Yeah, sure the backplates are free, though they should have been included from the start, just like MSI does. I have now been waiting since mid-September on my backplates....!
drillyourownhole
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 00:36:47 (permalink)
drady
Hi Chris
 
Being in Australia, I think I followed all the steps, go a few emails, but can't see whether its going to be shipped, is shipped etc.  Can you provide this detail?
 
cheers
 
drady





The status of your request should be on the original promotion page for your country.
Near the bottom of the page just after where it says  "REQUEST YOUR FREE BACKPLATE"
But you need to be logged in to see it.
drady
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 01:08:21 (permalink)
I can only see the following:  
 
Backplates will start shipping approximately mid-November.
VALID ONLY ON PRODUCTS PURCHASED BEFORE NOVEMBER 9TH 2014**, UPON REGISTRATION.
REQUESTS MUST BE SUBMITTED BY NOVEMBER 23RD, 2014.

GEFORCE GTX 970


Available Part Numbers

  • 04G-P4-0972-KR 
  • 04G-P4-0974-KR 
  • 04G-P4-2972-KR 
  • 04G-P4-2973-KR
  • 04G-P4-2974-KR 
  • 04G-P4-2975-KR 
  • 04G-P4-2978-KR



REQUEST YOUR FREE BACKPLATE

The Promotion is Closed

*Valid only for the following part numbers: 04G-P4-0972-KR, 04G-P4-0974-KR, 04G-P4-2972-KR, 04G-P4-2973-KR, 04G-P4-2974-KR, 04G-P4-2975-KR, 04G-P
ReSpawNnL
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 01:51:34 (permalink)
Got the same message - guessing it's over... :(
drady
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 02:00:11 (permalink)
Yeah I get that, but i registered and followed instructions so the site has all the bits.  Just need to get confirmation about it from Chris.
Necronv8
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 02:35:23 (permalink)
Ey Chris, would it be possible that I get a backplate? The promotion has closed and have ordered it for a month now. Do you need any proof or anything to sign me in or is it completely over?
 
Cheers!
gji25
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 10:37:33 (permalink)
registered Date Registered: 10/09/2014 evga gtx 970 still no sign of back plate ?  uk
post edited by gji25 - 2014/11/27 10:40:25
exilelrrp
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 20:36:06 (permalink)
MvdL79
And yet another day passed and still none of the 4 backplates have been shipped. Well I seriously doubt that they will even be shipped this month (let alone mid-november).

I contacted support about the delay(s), ofcourse no serious answer. I also mentioned that the promotion was removed in September then I got a response back (from Christian Burns) that they never removed the promotion from the website, but in truth this is a complete lie! They did remove the promotion during September and people got mad about it, I was able to take a screenshot from Google's cache here: http://forums.evga.com/FindPost/2220443 So they did actually remove the promotion in September, so support is telling lies now, or doesn't have a clue at all about things (or a combination of both).

Really I have lost all my trust in EVGA. Going to sell of all my EVGA cards in the near future. I don't like doing business with a company who tells you lies. Otherwise I could have gone for Pallit of Zotac for that matter. Yeah, sure the backplates are free, though they should have been included from the start, just like MSI does. I have now been waiting since mid-September on my backplates....!

Most of us are frustrated because of the lack of info update from EVGA Promotional Section and its ok to let off some steam ....I wont go that far saying they Lie and I'm going to sell all my EVGA GPU's ...
 
Maybe EVGA all caught up, working on multiple things and are short staffed.
 
I also called before on a Monday and I told EVGATech_ChrisB about the situation and he fixed the issue and the Promotional Section was back up and running. You can check for delivery update on USPS, plus EVGATech_ChrisB has said : Backplates will be shipped out by this Wednesday as EVGA had to wait for Backplate orders. Now I just checked my tracking # USPS and finally I see my Backplates has made it out of CA, all the way across East into my State  delivery for tomorrow the 28th, Lets not forget that we dealing with USPS so lets see.
 
Are you in the U.S.?
 
post edited by exilelrrp - 2014/11/27 22:29:00

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MrImSoGood
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/27 20:38:32 (permalink)
Still don't get why all GTX970s werent included
MvdL79
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 01:52:54 (permalink)
exilelrrp
MvdL79
And yet another day passed and still none of the 4 backplates have been shipped. Well I seriously doubt that they will even be shipped this month (let alone mid-november).

I contacted support about the delay(s), ofcourse no serious answer. I also mentioned that the promotion was removed in September then I got a response back (from Christian Burns) that they never removed the promotion from the website, but in truth this is a complete lie! They did remove the promotion during September and people got mad about it, I was able to take a screenshot from Google's cache here: http://forums.evga.com/FindPost/2220443 So they did actually remove the promotion in September, so support is telling lies now, or doesn't have a clue at all about things (or a combination of both).

Really I have lost all my trust in EVGA. Going to sell of all my EVGA cards in the near future. I don't like doing business with a company who tells you lies. Otherwise I could have gone for Pallit of Zotac for that matter. Yeah, sure the backplates are free, though they should have been included from the start, just like MSI does. I have now been waiting since mid-September on my backplates....!

Most of us are frustrated because of the lack of info update from EVGA Promotional Section and its ok to let off some steam ....I wont go that far saying they Lie and I'm going to sell all my EVGA GPU's ...
 
Maybe EVGA all caught up, working on multiple things and are short staffed.
 
I also called before on a Monday and I told EVGATech_ChrisB about the situation and he fixed the issue and the Promotional Section was back up and running. You can check for delivery update on USPS, plus EVGATech_ChrisB has said : Backplates will be shipped out by this Wednesday as EVGA had to wait for Backplate orders. Now I just checked my tracking # USPS and finally I see my Backplates has made it out of CA, all the way across East into my State  delivery for tomorrow the 28th, Lets not forget that we dealing with USPS so lets see.
 
Are you in the U.S.?



Nope, I live in Europe and been waiting for the backplates since the 22nd of September.
...and no still nothing has been shipped whatsoever. I am really getting tired of this and with EVGA and the lack of updates. Even support tickets aren't handled (correctly) anymore. Seems they don't want to keep me as a customer it seems. Oh well. Not my loss, because their are other (more) reliable brands out there nowadays.
exilelrrp
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 02:23:03 (permalink)
MvdL79
exilelrrp
MvdL79
And yet another day passed and still none of the 4 backplates have been shipped. Well I seriously doubt that they will even be shipped this month (let alone mid-november).

I contacted support about the delay(s), ofcourse no serious answer. I also mentioned that the promotion was removed in September then I got a response back (from Christian Burns) that they never removed the promotion from the website, but in truth this is a complete lie! They did remove the promotion during September and people got mad about it, I was able to take a screenshot from Google's cache here: http://forums.evga.com/FindPost/2220443 So they did actually remove the promotion in September, so support is telling lies now, or doesn't have a clue at all about things (or a combination of both).

Really I have lost all my trust in EVGA. Going to sell of all my EVGA cards in the near future. I don't like doing business with a company who tells you lies. Otherwise I could have gone for Pallit of Zotac for that matter. Yeah, sure the backplates are free, though they should have been included from the start, just like MSI does. I have now been waiting since mid-September on my backplates....!

Most of us are frustrated because of the lack of info update from EVGA Promotional Section and its ok to let off some steam ....I wont go that far saying they Lie and I'm going to sell all my EVGA GPU's ...
 
Maybe EVGA all caught up, working on multiple things and are short staffed.
 
I also called before on a Monday and I told EVGATech_ChrisB about the situation and he fixed the issue and the Promotional Section was back up and running. You can check for delivery update on USPS, plus EVGATech_ChrisB has said : Backplates will be shipped out by this Wednesday as EVGA had to wait for Backplate orders. Now I just checked my tracking # USPS and finally I see my Backplates has made it out of CA, all the way across East into my State  delivery for tomorrow the 28th, Lets not forget that we dealing with USPS so lets see.
 
Are you in the U.S.?



Nope, I live in Europe and been waiting for the backplates since the 22nd of September.
...and no still nothing has been shipped whatsoever. I am really getting tired of this and with EVGA and the lack of updates. Even support tickets aren't handled (correctly) anymore. Seems they don't want to keep me as a customer it seems. Oh well. Not my loss, because their are other (more) reliable brands out there nowadays.

Sorry to hear that, since September 22nd!?...You did every step and been approved for shipping!?...Well that is not acceptable , I hope EVGA  goes UPS or FEDEX and ship your package over night! when they get the Backplates, 2 Months & 6 days and No Info or Tracking yet!?  that is too Extreme & Ridiculous!



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MvdL79
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 07:49:29 (permalink)
Well got fed up with waiting and my leg being pulled (even in support tickets) and therefor decided to send EVGA an email (including Andrew Han).
The email ended up to be very long, describing my past and current EVGA experience. In the end the email got quite big.

And guess what...? After sending an email I finally got a response and my backplates are being shipped. Suddenly it's possible?! Strange.
Oh well... Doesn't matter much anymore, because I lost my faith in EVGA (and no not only because of this, but also several bad experiences in the past).

I think I will sell of all my EVGA cards (not only the current GTX 970 cards) and go for a different brand, where long-standing customers are actually valued and listened to.
Apparently EVGA only listens when you start emailing their CEO... And this wasn't always the case...

* shrughs *

It was a fun ride, when it was still good. Goodbye.
mr. wolf
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 09:30:16 (permalink)
My backplate finally arrived today. Took longer than I expected, but I'm satisfied. Thanks, EVGA!
post edited by mr. wolf - 2014/11/28 09:33:40

 
 
bluscreen
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 10:03:11 (permalink)
I signed up for one Oct 21st-- as a US resident shouldn't I have received it by now?
 
I contacted EVGA support and got no response.
htrajan
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 13:04:06 (permalink)
Dammit... USPS marked my package as delivered but it wasn't received. Called to open an investigation. Hope this is just the shenanigans of the delivery guy reporting a good delivery time rather than a delivery error. Can't have been stolen since I had them deliver to my office.
exilelrrp
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 13:27:31 (permalink)
I received my Backplates today the 28th as said, around 1pm. Thank You EVGATech_ChrisB for the help.

I do hope in the future EVGA improves the Promotional Section. When it comes too business keeping tabs & forwarding Update Information (email) towards us customers is key as > Communications < is the most important part in everything especially in business.

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TrustN0_1
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 14:27:21 (permalink)
Waiting since 7. November for the Backplate. My status is " Your request was approved.
The free backplate will ship to you approximately mid-November. " November to end!
LexArthas
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 18:33:57 (permalink)
But I still have not received my blackplate.The Singpost is so slow!!!It has been two weeks!
XrayMan
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 18:49:23 (permalink)
LexArthas
But I still have not received my blackplate.The Singpost is so slow!!!It has been two weeks!



I had to Google "Singpost". LOL. Now I know.           

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cristoforo
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 19:01:03 (permalink)
I registered my 970 early last week and got my back plate today
rusher25
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/28 21:04:53 (permalink)
Got my backplate 11/28 as promised!
Postalou
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/29 02:40:28 (permalink)
Hi all!
First of all a big thank you for this great card !! and supply you offer.
I wanted to know when this little backplate will sent it? .dropoff Window
Thank you in advance!
un4givn85
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/30 01:34:56 (permalink)
I just found out about this promo. No email about this. I bought my SSC and registered it on September 29th. What can I do.

Folding equipment - 3080 FTW3, 2070, 1660S, 1060 6G, 1050ti, 980 - All EVGA


Cookiezzz0
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/30 02:57:49 (permalink)
Is there anyone here that lives in the EU and has already received his backplate?
My request was approved the 31st of October, which is exactly a month now.
 
I don't care if I have to wait, I just want to make sure i'll get one :)
Hattab
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/30 03:16:23 (permalink)
No still waiting in the EU
Postalou
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/30 03:20:55 (permalink)
Yep ,same for me  in waiting ^^  to france ! .
keithmonaco
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/30 07:25:14 (permalink)
Is there anything that can be done for late-comers? I just got my card, but I want a backplate. I heard about this promotion, but it's ended. :(
post edited by keithmonaco - 2014/12/01 08:14:07
died quickly
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Re: EVGA GTX 970 Free Backplate Promotion 2014/11/30 07:40:35 (permalink)
I was wondering the same thing...
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