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EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4)

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HK7x7
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2014/01/16 00:35:17 (permalink)
At first I want to thank EVGA for replacing my GTX 460 SC with a newer GTX 660 (02G-P4-2660-KR), that was a huge boost! Very kind of you guys.
 
But I have a problem when I want to play for example Battlefield 4, my GTX 660 will be as hot as 80-85C and close the game then. I looked at HWMonitor and it showed me fan speed of max 55%, this is to low to cool down the GK106 chip, isn't it? Then someone told me to download Afterburner and adjust the fan speed with it, well it worked, but without Afterburner it will again be at max 55% fan speed. How can I solve this problem without having tools for adjusting the fan speed? Is there a BIOS update? Will it fix my problem?
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    stupidboi03
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/16 00:42:19 (permalink)
    Are you running the latest drives? try uninstalling the drivers and installing the latest one from Nvidia. See if it helps. 
    #2
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/16 00:48:39 (permalink)
    Yes I have the latest drivers.
    I uninstalled the old drivers when I got the GTX 660 and cleaned install files and registry (CCleaner) and installed the newest one (332.21) and rebooted.
    #3
    Sajin
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/16 01:02:29 (permalink)
    HK7x7
    At first I want to thank EVGA for replacing my GTX 460 SC with a newer GTX 660 (02G-P4-2660-KR), that was a huge boost! Very kind of you guys.
     
    But I have a problem when I want to play for example Battlefield 4, my GTX 660 will be as hot as 80-85C and close the game then. I looked at HWMonitor and it showed me fan speed of max 55%, this is to low to cool down the GK106 chip, isn't it? Then someone told me to download Afterburner and adjust the fan speed with it, well it worked, but without Afterburner it will again be at max 55% fan speed. How can I solve this problem without having tools for adjusting the fan speed? Is there a BIOS update? Will it fix my problem?


    The stock fan settings on your video card are setup for optimal performance to noise ratio. Unfortunately there isn't a BIOS update to correct this issue, the stock BIOS are setup for optimal performance to noise ratio. You can easily fix this by setting up a fan curve using evga precision x, the below fan curve is recommended... 
     

    #4
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/16 01:08:51 (permalink)
    Well... everyone with a EVGA GTX 660 would have the problem then when playing Battlefield 4 or other High-End Games? There must a something like a BIOS update...
    My fan speed goes up to 74%, can't set it to 80%. When playing Battlefield 4 with Afterburner fan speed settings it will be max 73C.
    #5
    stupidboi03
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/16 01:11:15 (permalink)
    Not sure why its capping out at 55% fan. Usually the drivers control the stock fan curve to prevent the card from over heating. You can try and giving EVGA a call and letting them know your replacement card isn't running correctly. I would run a custom fan curve with EVGA precision X and set it to run on start up, if it doesn't go pass 55% fan speed it may be a bad fan. hope it helps.
    post edited by stupidboi03 - 2014/01/16 01:17:39
    #6
    Sajin
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/16 01:14:08 (permalink)
    HK7x7
    Well... everyone with a EVGA GTX 660 would have the problem then when playing Battlefield 4 or other High-End Games? There must a something like a BIOS update...
    My fan speed goes up to 74%, can't set it to 80%. When playing Battlefield 4 with Afterburner fan speed settings it will be max 73C.


    73C is perfectly acceptable, not all GPU's can goto 100% fan speed on stock BIOSes. 
    #7
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/17 05:42:55 (permalink)
    EVGA...
    Fan was a bad one (needed Afterburner), the GPU is defective now, five days after getting it. They gave me a 660 because they didn't have a 460 SC.
    Look at those pictures:

    abload.de/image.php?img=imagej7ulz.jpg

    abload.de/image.php?img=imagegeuq6.jpg

    abload.de/image.php?img=imagebnutc.jpg

    abload.de/image.php?img=imagewqua3.jpg
    post edited by HK7x7 - 2014/01/20 08:39:38
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    Lordred
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/17 10:52:37 (permalink)
    Might I recomend checking out my 660 2gb Tear down.
    I have always found the stock thermal compound to be 'bollocks'
     
    Aside from that, from the pictures it looks like you toasted it.
    post edited by Lordred - 2014/01/17 10:56:11

     
    #9
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/17 12:31:51 (permalink)
    What do you mean with "toasted"?
    I received the 660 in monday, plugged it in the same PC and uninstalled the Nvidia drivers.
    Then I cleaned install files plus registry etc. with CCleaner and after a restart I installed the latest drivers.
    Played 5min BF4 and it crashed the game, looked at HWMonitor and saw 85C in GPU. The Fan didn't adjust properly.
    After that I installed Afterburner and set the fan speed to custom. I played BF4 again without crashing this time, it was noisy/loud but temps were at max 73C.
    Today it randomly crashed the whole PC and after that it looks like ob the pictures.

    I have not modded/overclocked anything! They gave me a bad replacement.
    post edited by HK7x7 - 2014/01/28 12:20:01
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    Lordred
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/17 12:43:10 (permalink)
    What kind of PSU do you have?
    Is the GPU getting a clean source of power?
    Is your computer attached to a surge protector?
     
    There is the chance you got a bad GPU, it does happen. But have you gone though all of the troubleshooting?

     
    #11
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/17 13:22:33 (permalink)
    This is my PSU: rasurbo.com/RASURBO%202011%20eng/DLP651.html
    My 460 SC ran nearly two years without a problem with this PSU!
    #12
    Lordred
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/17 13:34:59 (permalink)
    Yes, and the GTX660 uses less power. However, what caused the 460 to fail? Did it fail due to heat, defect, or was there a power ripple from your PSU.
     
    Why did the 660 kick the bucket so quickly? Was it a defective unit? or was there a power delivery problem.
     
    Your PSU Should power the 660 with out an issue. Although your PSU also does not meet any of the Efficiency specs, it is not EP80 (Bronze/Silver/Gold) This could be that the company did not get them certified, or they did not meet the spec.
     
    While writing this, I did a little digging on your PSU.
     
    This unit cannot even power 400w with out falling below 12v on the the 12v rail. You have a poor quality power supply which does not deliver. I highly recommend a new PSU before you get another.

     
    #13
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 06:31:40 (permalink)
    Doing RMA process again... couldn't play games for more then two weeks now. I bet with you all if I get the same GTX 660 (02G-P4-2660-KR), the problem will occur again at some time or another, because it is their standard 660 which has this problem, I guess the fans are not properly working on all of these standard models. They should update those via BIOS!
    #14
    maniacvvv
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 06:48:35 (permalink)
    HK7x7
    Doing RMA process again... couldn't play games for more then two weeks now. I bet with you all if I get the same GTX 660 (02G-P4-2660-KR), the problem will occur again at some time or another, because it is their standard 660 which has this problem, I guess the fans are not properly working on all of these standard models. They should update those via BIOS!




    The cards default fan profiles are designed to -balance- fan noise and temps.
    Most users would prefer lower temps/more noise, and use custom fan profiles in Precision or Afterburner to achieve this.
     
    The problem YOU appear to be having (after reading your postings) is not the default profile, it appears you might suffering from a possible SMB software conflict. There is also a serious question about your PSU quality.
     
    In laymans terms:  you have software running on your computer that is possibly making your videocard fan work incorrectly
                               and your PSU is KNOWN for 12v issues running above 400 watts
     
    This is killing your videocard
    The card, its BIOS, its fan and drivers are fine...
    It appears to be a config issue on your end thats causing your issues




    #15
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 07:03:36 (permalink)
    Why did my GTX 460 SC, which needs more power, worked for almost two years? I don't think that my PSU is a big problem here. Yes, I know, it's not the best/good one but it's average, I don't need something special. Even if my PSU would give the GPU less power than it is requiering, why did it worked for five days? Why would less power even let the GPU to boot up Windows etc. Why would less power damage the GPU that hard and why does it not work when I put it in a PC with be quiet L8 500W PSU?
    #16
    maniacvvv
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 07:10:29 (permalink)
    From the pictures you linked, the GPU appears to be damaged and will need to be replaced.
     
    I didnt say that your PSU did it, I said that your PSU is known to have some issues...
     
    Also, your use of HWMonitor and/or "other" software running on your computer that monitors videocard sensors, along with having Afterburner running...
    Can cause--> SERIOUS issues with videocard fan speed control and false temp readings
     
    ALSO
    "I uninstalled the old drivers when I got the GTX 660 and cleaned install files and registry (CCleaner) and installed the newest one (332.21) and rebooted"
    This is -COMPLETELY- incorrect driver install procedure when running Windows 8, and is CERTAINLY one of the primary reasons you are having problems  
    post edited by maniacvvv - 2014/01/20 07:22:55




    #17
    Randolla
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 08:13:34 (permalink)
    (quote removed by the moderator)

    First of all welcome to the EVGA forums.  I can understand your frustrations with a computer issue.  We have all been there.  As a new member, I might suggest that you read the TOS here before you continue to violate them.  Cursing and swearing have no place here.  Even if you try to hide what you are saying with **** you are still violating the TOS by doing so.  I am sure that it might be a misunderstanding on your part, however, I might suggest that now that you have been made aware, that you go back and edit your rants.  It is probably not how you would want the community here to garner their first impression of you.
     
    That being said,  I also strongly suggest that you take Maniac's advice and do whatever he suggests.  He has helped many, many people here going as far as taking his own time to speak by phone for hours at a time to help members here fix their problems.  He knows what he is doing and has personally help me solve problems in the past.   
     
    Again, welcome and good luck solving your issues.
    post edited by rjohnson11 - 2014/01/20 09:07:44

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    #18
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 08:45:12 (permalink)
    I changed it... (you should also edit your post and delete the quote)
    Sorry again to EVGA guys!
     
    It can't be the NVIDIA drivers etc.
    Even when booting my PC it happens and the NVIDIA driver won't load before booting Windows properly. I also uninstalled the NVIDIA drivers completely via Safe Mode, even then I have those artifacts!
    #19
    maniacvvv
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 08:56:44 (permalink)
    HK7x7
    I changed it... (you should also edit your post and delete the quote)
    Sorry again to EVGA guys!
     
    It can't be the NVIDIA drivers etc.
    Even when booting my PC it happens and the NVIDIA driver won't load before booting Windows properly. I also uninstalled the NVIDIA drivers completely via Safe Mode, even then I have those artifacts!




    If the card is artifacting in the BIOS (and your pics show it is) then its probably toast and needs to be replaced.
     
    Attention:  you should NEVER use "safe mode" for handling Nvidia drivers in any OS , you should NEVER EVER uninstall Nvidia drivers using Win 8 and you NEVER EVER use any type of registry cleaner in Win 8
     
    Further you should not be running programs Like HWMointor or any other such software (including MB software like the Asus AI Suite..ECT) in the background.
     
    RMA your videocard
    You might want to consider wiping the OS install and starting from scratch, given your use of registry cleaners and installed background software.
    Come back here when your replacement card comes in --BEFORE-- your install it, and I will explain to you how to handle Nvidia drivers when running Windows 8 
     
     




    #20
    rjohnson11
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 09:07:06 (permalink)
    I removed the cursing but glad the post in question was edited again. Feel free to contact EVGA tech support if you need assistance.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

    #21
    Lordred
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 09:28:10 (permalink)
    HK7x7
    Why would less power damage the GPU that hard and why does it not work when I put it in a PC with be quiet L8 500W PSU?



    Just popping in to answer this question for you.
     
    Secondly first: Your L8 500W may also be a low output unit, but lets not get too involved with that yet.
     
    Firstly:
    The power I was talking about was specific voltage on a rail when above a total from the power supply. In the case I was talking about, you have a PSU droping from 12.1v @ 200 watts system load to 11.8 and lower at 400w system load (on a PSU rated to handle 650w)
     
    Specifically on the 12v rail this is where the problem is, sadly the reviewer did not post the power ripple on the 12v rail, but it would be safe to assume if the voltage is dropping that far, there is some power ripple going on, this is where it gets fun now. Once you have voltage ripple, and if it is bad enough, the power coming into your GPU's voltage regulation is bouncing around from anywhere to 12v plus or minus 0.3v to 0.7v I am assuming on the higher side however given the amount of drop the review experienced. This is very hard on the VRM which is tasked with keeping the output voltage steady for the GPU and components. This could EASILY kill a graphics card, all it takes is for the ripple to make it though the voltage regulation, and that can toast a GPU easily.
     
    Next, if we assume that there was not a power ripple. Your input voltage is still (according to the review) dropping below 12v, this is not a good sign, as input voltage drops, the amount of amperage goes up, creating more heat, and making the job of the VRM harder, as they now have to handle more initial amperage due to the drop in input voltage. It's not a lot, but it adds up.
     
    Short example:
    Lets assume your GPU is under medium load, chugging along at ~110w
    If your input voltage is 12.1v, you would have ~9.09 amps coming into your card.
    If your input voltage is 11.8v, you would have ~9.32 amps coming into your card.
     
    No it is not a big difference, but it adds up. Generally if a PSU is having problems maintaining voltage on a rail, there is also normally voltage ripple.
     
    I hope this helps you understand why I was asking about your PSU in such detail.

     
    #22
    EVGATech_ChrisB
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 09:32:55 (permalink)
    Dear HK7x7,
     
    I am very sorry for any confusion as I can confirm that there is not a known issue with the fans on the GTX 660 cards as you had stated above. I can also confirm that the fan is controlled by the drivers and that if the fan for any reason was not throttling with the drivers then it would be recommended to turn off or remove any background programs that could cause this behavior.
     
    In this case I am showing that the card was 100% tested prior to leaving our German office and I am showing that your RMA was setup on the replacement due to the issue that you are having. If you should need further support then please contact our German office Monday - Friday from 9AM to 5PM local time or email them at the email shown below. 
     
    Please do not hesitate to let me know if you should need any additional assistance. chrisb@evga.com
     
  • Tel: +49.89.189.049.11
  • English: supportEU@evga.com



  • #23
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 09:56:47 (permalink)
    Lordred[...]This could EASILY kill a graphics card, all it takes is for the ripple to make it though the voltage regulation, and that can toast a GPU easily.[...]

     
    I understood what you have written but why did my GTX 460 SC hold again nearly two years without a problem? If this PSU is that bad (you say so... they tested the DLP 635, don't know if that is a big difference), I must have been lucky every day for years without any problems.
     
    Again, I am sorry for my behaviour, maybe you would have understood it because of other problems besides my GPU being faulty.
    #24
    Lordred
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 10:02:17 (permalink)
    HK7x7
    Lordred[...]This could EASILY kill a graphics card, all it takes is for the ripple to make it though the voltage regulation, and that can toast a GPU easily.[...]

     
    I understood what you have written but why did my GTX 460 SC hold again nearly two years without a problem? If this PSU is that bad (you say so... they tested the DLP 635, don't know if that is a big difference), I must have been lucky every day for years without any problems.



    It is also possible the PSU did not cause the problem, I was only explaining how it worked, and my reason to draw attention to it. Another thing is PSU's lose efficiency as they age, that could be whats going on as well.
     
    Only food for thought.

     
    #25
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/20 11:18:53 (permalink)
    maniacvvv
    RMA your videocard
    You might want to consider wiping the OS install and starting from scratch, given your use of registry cleaners and installed background software.
    Come back here when your replacement card comes in --BEFORE-- your install it, and I will explain to you how to handle Nvidia drivers when running Windows 8



    I dont think CCleaner deleted something serious which may have to do with how the drivers work. Before cleaning anything I look at the paths etc. and it was mostly deleting folders which didn't exist anymore. And why should I not uninstall with the Windows/NVIDIA Uninstaller?
     
    When the replacement will arrive I will formatting my SSD first, install Windows 8.1, install NVIDIA drivers. Is this ok? I will also install MSI Afterburner / EVGA Precision X so I can see information like temperature, fan speed etc, I will not install HWMonitor or I will not start HWMonitor with Afterburner / Precision X.
    #26
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/21 02:34:02 (permalink)
    EVGATech_ChrisB
     
    • Tel: +49.89.189.049.11

     
    This phone number doesnt work. We in Germany dont have dots between numbers. I typed 498918904911 and 8918904911 (+49 is code for germany), nothing happens.
    When I want to write a support ticket, it fails: abload.de/img/av4s2s.jpg
     
    They promised me to "set up the Pick Up" (on saturday) and "create the UPS Pick-Up service" (on monday).
    No UPS guy here, no one came to pick up the GTX 660.
     
    I could have send the GTX 660 on monday morning but because they promised me that UPS will pick it up, I havent done it. Now I wait for what? I dont even know if someone will really come and pick it up....................
     
    #27
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/21 06:49:34 (permalink)
    I could have send the package on monday morning, that would mean it would arrive to you on wednesday morning, you would have send the package wednesday night / thursday morning, I would have got the replacement maybe friday or monday.
     
    I am still waiting for you to give me the UPS ID for the pick up... still waiting. I dont think you will send me the UPS ID today, you will close today in 1 hour 15 minutes (5PM local time).
    Now if I would send the package (and pay again for shipping), it would be shipped not until tomorrow morning. That means:
    Wednesday morning shipping to you -> Friday morning you receive it -> Monday morning you send it -> (with luck) Wednesday morning I receive it.
    Next wednesday is 29.01.2014 ... My GTX 460 SC failed on 26.12.2013
    post edited by HK7x7 - 2014/01/28 12:17:24
    #28
    HK7x7
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/21 08:22:17 (permalink)
    I will send the package now to you, and when I got the replacement I hope you dont gave me again a very bad, not tested replacement.
    post edited by HK7x7 - 2014/01/28 12:17:58
    #29
    machjava
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    Re: EVGA GTX 660 won't adjust fan speed properly when playing games (Battlefield 4) 2014/01/21 16:46:47 (permalink)
    maniacvvv
    HK7x7
    I changed it... (you should also edit your post and delete the quote)
    Sorry again to EVGA guys!
     
    It can't be the NVIDIA drivers etc.
    Even when booting my PC it happens and the NVIDIA driver won't load before booting Windows properly. I also uninstalled the NVIDIA drivers completely via Safe Mode, even then I have those artifacts!




    If the card is artifacting in the BIOS (and your pics show it is) then its probably toast and needs to be replaced.
     
    Attention:  you should NEVER use "safe mode" for handling Nvidia drivers in any OS , you should NEVER EVER uninstall Nvidia drivers using Win 8 and you NEVER EVER use any type of registry cleaner in Win 8
     
    Further you should not be running programs Like HWMointor or any other such software (including MB software like the Asus AI Suite..ECT) in the background.
     
    RMA your videocard
    You might want to consider wiping the OS install and starting from scratch, given your use of registry cleaners and installed background software.
    Come back here when your replacement card comes in --BEFORE-- your install it, and I will explain to you how to handle Nvidia drivers when running Windows 8 
     
     




    Would you mind informing us on the proper way to uninstall/install drivers in Windows 8? I made the change from W7 to 8 this week and have held off installing new drivers.

    Thanks!

    i7-5820k 
    EVGA 980ti Hybrid
    32 GB 2666mhz Corsair RAM
    ASUS x99 Sabertooth Motherboard
    EVGA 850 G2 PSU
    #30
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