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EVGA 750W SuperNova G2 Exploded

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acidnynex
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2021/04/13 18:23:31 (permalink)
Yesterday I was working next to my computer when my PSU gave an extremely loud pop and everything on the circuit died. I pulled my surge protector from the wall and found that the end of the plug had been fried. After removing the PSU from my system I heard something rattling inside. I shook it out and found that a rectifier diode inside the PSU had popped. It looks like this managed to cause an arc fault and luckily the breaker had an AFCI on it. Luckily, none of my other devices that were plugged into the same surge protector was damaged. However, this is pretty terrifying, had this occurred on another one of my circuits without an AFCI I'm worried it could have started a fire. I tried to initiate an RMA yesterday, but after I submitted it I failed to receive any emails and don't show any open RMAs.

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#1

6 Replies Related Threads

    Sajin
    EVGA Forum Moderator
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    Re: EVGA 750W SuperNova G2 Exploded 2021/04/13 18:34:22 (permalink)
    Probably best to call evga on the phone.
    #2
    Cordorb
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    Re: EVGA 750W SuperNova G2 Exploded 2021/04/16 19:24:30 (permalink)
    If there was a better fit of the plug to the socket would you still have the arcing at the tip of the plug ?
     

     
     
    #3
    EVGATech_WaiM
    EVGA Tech Support
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    Re: EVGA 750W SuperNova G2 Exploded 2021/04/17 15:10:07 (permalink)
    If you did not receive a confirmation email and the RMA does not show up on your account, then it means the RMA did not go through. Please open up a support ticket and attach the images and we will be able to assist you from there.  

    Like our service? Please provide feedback for us at the link HERE
    #4
    abdull74
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    Re: EVGA 750W SuperNova G2 Exploded 2021/05/14 01:02:15 (permalink)
    I would call

    Keep it Simple
    #5
    roberty35
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    Re: EVGA 750W SuperNova G2 Exploded 2021/05/14 02:01:47 (permalink)
    first time i hear about this kind of issues :( very sorry for you

    Regards,
     
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    #6
    HachiKo30!
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    Re: EVGA 750W SuperNova G2 Exploded 2021/05/24 09:47:52 (permalink)
    This scares me a little bit..are there any others here who have experienced similar issues or is that an isolated incident for now


    #7
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