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AnsweredEVGA 2080 Super FTW3 Ultra artifacts?

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nezff
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2019/10/11 05:45:37 (permalink)
I received this card and everything working fine except inside google chrome im noticing artifacts or what seems to be artifacts only at the top of the screen on the favorites bar.  I had this happen with another card, the EVGA 2080 super XC ULTRA.  I returned it and kept my 2080 super XC which does NOT exhibit this at all.  
 
I reinstalled the drivers, reinstalled Precision X1.  The firmware tool attempted to update when I first booted up with the new card and failed multiple times.  I uninstalled the software and reinstalled the nvidia drivers and precision x1.  It went away until I closed google chrome and reopened it, then the artifacts appeared again.  
 
I will attempt to attach pics here.
post edited by nezff - 2019/10/11 06:46:25

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DeadlyMercury
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:37:47 (permalink) ☄ Helpfulby nezff 2019/10/11 06:47:53
Same here. Also found on reddit that somebody flashed reference vbios on ftw3 card and problem is gone.
So it could be affected by ftw3 bios. In my case I just switched off hardware acceleration in chrome and noticed support about this issue.
https://www.youtube.com/watch?v=QbIjnb2QJec
post edited by DeadlyMercury - 2019/10/11 06:40:16

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JME321
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:40:08 (permalink)
hello artifacts are gpu memory probleme you need to rma the card sorry
if you dont have overcloked it at stock
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DeadlyMercury
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:40:40 (permalink)
JME321
hello artifacts are gpu memory probleme you need to rma the card sorry

and why they appear only in chrome? :)

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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:41:10 (permalink)
I uninstalled and reinstalled chrome, still see it.  I tried your advice and turned off hardware acceleration, which Im not sure what it does, but the artifacts are gone.
 
 

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JME321
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:41:35 (permalink)
idle slrees allot less the gpu memory
post edited by JME321 - 2019/10/11 06:43:54
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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:50:34 (permalink)
JME321
hello artifacts are gpu memory probleme you need to rma the card sorry
if you dont have overcloked it at stock


DeadlyMercury
JME321
hello artifacts are gpu memory probleme you need to rma the card sorry

and why they appear only in chrome? :)



The same exact thing happened when I bought a EVGA RTX 2080 Super XC Ultra. (thicker version card)  I have a EVGA RTX 2080 Super XC (thinner) and this DOES NOT happen with chrome.  Im not sure its the card since I just turned off hardware acceleration in chrome and it disappeared 

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JME321
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:52:38 (permalink)
yes is the card the issue you need rma it it happen good luck with rma if you do it
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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:57:15 (permalink)
JME321
yes is the card the issue you need rma it it happen good luck with rma if you do it


How is it the card when I turned off hardware acceleration insides google chrome and the artifacts are gone?  

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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 06:59:52 (permalink)
nezff
I uninstalled and reinstalled chrome, still see it.  I tried your advice and turned off hardware acceleration, which Im not sure what it does, but the artifacts are gone.

If you disable HW acceleration - chrome will render on your cpu instead of gpu, thats why issue is solved.
 
I don't think that it is happens due to faulty cards because
a) many of other have same issue without any other problems
b) chrome has several issues with nvidia gpu and had it in past, why should this issue be exception?
c) everything including games, benchmarks and stress tests works fine
d) somebody fixed same issue by flashing reference vbios on his card
 
So it is either software or vbios issue - but not hardware problem with vRAM or gpu itself.
post edited by DeadlyMercury - 2019/10/11 07:02:32

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JME321
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:01:10 (permalink)
hardware acceleration use more the gpu memory if your memory instable will do this issue try put hardward accelation on and try debug mode and use prexision x1 reduse by 500 memory speed
 
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DeadlyMercury
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:03:30 (permalink)
JME321
hardware acceleration use more the gpu memory if your memory instable will do this issue try put hardward accelation on and try debug mode and use prexision x1 reduse by 500 memory speed

More than games? :)
I tried lowest memory - it doesn't affect on issue at all.

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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:04:22 (permalink)
tried debug mode, no go, still artifacts.  

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JME321
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:06:05 (permalink)
then try reduce allot momory slider to max undercloking and retry
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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:06:13 (permalink)
you cant downclock the memory anymore sitting there at idle can you?  I tried and hit apply, doesnt work.  

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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:07:26 (permalink)
so rma it is do a ticket is the only left solution 
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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:08:00 (permalink)
JME321
then try reduce allot momory slider to max undercloking and retry


only goes to 405mghz idle, it wont downclock anymore.  This is only happening inside CHROME, you understand that.

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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:10:36 (permalink)
yes i understand that i cant help you more speak to them directy now support
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:14:45 (permalink)
JME321
yes i understand that i cant help you more speak to them directy now support

If you understand that this issue happens only in chrome - why you are insisting on rma? :)
Do you understand that it could be software issue? 

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JME321
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:17:40 (permalink)
because i am prety sure is memory issue is why i insisting
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DeadlyMercury
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:28:56 (permalink)
even when there is no issues in games at all even with overclock? :)

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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 07:33:52 (permalink)
JME321
because i am prety sure is memory issue is why i insisting


Ive spoken with EVGA, or course they dont think its the overclocking or memory.  The guy I spoke to seemed to think it was chrome.  Im not sure about that because chrome works with my 2080 super XC.
DeadlyMercury
nezff
I uninstalled and reinstalled chrome, still see it.  I tried your advice and turned off hardware acceleration, which Im not sure what it does, but the artifacts are gone.

If you disable HW acceleration - chrome will render on your cpu instead of gpu, thats why issue is solved.
 
I don't think that it is happens due to faulty cards because
a) many of other have same issue without any other problems
b) chrome has several issues with nvidia gpu and had it in past, why should this issue be exception?
c) everything including games, benchmarks and stress tests works fine
d) somebody fixed same issue by flashing reference vbios on his card
 
So it is either software or vbios issue - but not hardware problem with vRAM or gpu itself.



I didnt know that.  Im thinking I agree with you because this happened with a XC ULTRA 2080 super i returned thinking the card was bad.  I also sent you a PM.  Im on a time constraint on returns on the other card which works fine in chrome and everything else etc.  Dont want to be stuck with two expensive cards.

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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 09:21:18 (permalink)
Chrome has issues -- for some systems ....
 
It is Not the GPU if it Only happens in Chrome
 
Could be the version of Chrome, the Nvidia driver or a Windows thing ........ ?
 
Run some benchmark software & load test the GPU ---> that will Test the GPU & its VRAM

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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 09:58:45 (permalink)
Looks to be a software issue to me.
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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 10:48:13 (permalink)
Cool GTX
Chrome has issues -- for some systems ....
 
It is Not the GPU if it Only happens in Chrome
 
Could be the version of Chrome, the Nvidia driver or a Windows thing ........ ?
 
Run some benchmark software & load test the GPU ---> that will Test the GPU & its VRAM


Sajin
Looks to be a software issue to me.


Ran memtest, no errors on card.


Ran Battlefield 5 on ultra, dx12, ray tracing on, ultra everything. NO ISSUES.  
One EVGA rep is telling me no biggy, just turn chrome hardware acceleration off, Another EVGA rep just told me to try it in another pc, which I was going to do, and if it does it in that pc, could be the card.  Well by trying in another pc, and chrome having issues with this card the same way I had issuses with my returned 2080 super XC ULTRA, doesnt tell me anything.  just that the ftw3 and ultra xc has issues with hardware acceleration in chrome.
 
My 2080 super XC doesnt exhibit any of this.

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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 11:18:48 (permalink)
tried the card in my sons pc with same motherboard etc.  No issue in chrome even with hardware acceleration left on.  So what does this tell me?  The card doesnt like chrome on my pc?  windows has all updates just like other pc, same version.  same nvidia drivers, same precision x1.  I even changed the power cable running to the card from the power supply.

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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 11:21:34 (permalink)
Same chrome version?
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 11:31:38 (permalink)
then go into Chrome settings & hit the 'restore to defaults" and see if that fixes it after a system restart ....
 
Sounds like a software conflict somewhere then ....

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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 11:37:08 (permalink)
Sajin
Same chrome version?
yes
Version 77.0.3865.120 (Official Build) (64-bit)

aka_STEVE_b
then go into Chrome settings & hit the 'restore to defaults" and see if that fixes it after a system restart ....
 
Sounds like a software conflict somewhere then ....


ok.  ill try it.



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nezff
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Re: EVGA 2080 Super FTW3 Ultra artifacts? 2019/10/11 11:40:56 (permalink)
aka_STEVE_b
then go into Chrome settings & hit the 'restore to defaults" and see if that fixes it after a system restart ....
 
Sounds like a software conflict somewhere then ....


nope, didnt work.

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