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EVGA 1000 G2 - new build - everything is dead

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faust1200
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2016/03/21 12:35:13 (permalink)
I recently started my first ever build.  I got everything together and turned it on and all I get is a briefly flashing amber light on the motherboard - no fans no nothing.  
 
PSU does pass the jumper/paperclip test.  However, when it is connected and powered on,  I get no psu fan and simply the brief amber light on the motherboard.  There is no speaker on the case so no beep codes.
 
I did try it with a replacement EVGA psu but I still get the same result so I'm wondering if there is an incompatibility or do I have another issue with the mobo or a short?
 
Right now I have the board, cpu, and cooler installed in the case with no other connections but the 2 main power connections, cooler and the fans.  RAM is out also.  Where should I go from here to narrow down the problem?  I checked as well as I knew how for shorts but I'm not sure.  I was going to pull the board and try to start it outside the case, however, I thought I would check with you guys before I dismantled the cooler.   Thanks for reading and any advice.
 
Mobo: Gigabyte x99 Gaming 5P
CPU: Intel Core I7 5930k
RAM: Crucial Ballistix 16  gb
Cooler: Corsair H105
PSU: EVGA 1000 G2
Case: Corsair Obsidian 750d
Drives : Crucial m200 500gb
Optical Drive
Card reader
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    bcavnaugh
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 12:40:03 (permalink)
    Can you post an image of your Motherboard showing all the connections?
    You may need to remove your PCIe Devices to include the Graphics Card.

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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 12:52:55 (permalink)
    There is no graphics card in at the moment.  Like I said the only things plugged into the mobo are the CPU, cooler and fans.  
     
    When I first discovered the issue, I was attempting to test with an EVGA GTX 680, however I plan to install a gtx 980ti which I already own.
     
    I can post a pic if you think it will help.  Thanks for the reply.
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    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 12:55:52 (permalink)
    If the EPS is plugged in and the release is not on the same side as the tab on the MB EPS header, then you likely have a PCIE 8 pin header plugged in.  Detach immediately and do NOT power on as this may cause irreparable damage.
    post edited by Cool GTX - 2016/03/21 13:01:55

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    Vlada011
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 12:55:58 (permalink)
    Probably you didn't connect something good or motherboard make some problem.
    Don't install GTX980Ti for now, when everything start to work with GTX680 than reinstall 980Ti, for now keep card on side.
     

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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:12:17 (permalink)
    Cool GTX
    If the EPS is plugged in and the release is not on the same side as the tab on the MB EPS header, then you likely have a PCIE 8 pin header plugged in.  Detach immediately and do NOT power on as this may cause irreparable damage.





    I think I follow you, however, my cable clearly says CPU on it and it is two 4-pin connectors which connect into "CPU 1" on the PSU.  I believe that's correct?
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    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:14:33 (permalink)
    Remove the MB and place it on a non-conductive surface (cardboard box MB came in works)
     
    Double check that there are no standoffs installed in the case, unless it aligns with a mounting hole on MB
     
    How are you attempting to start PC ?  On board switches on your MB ?  PC case front switch ? Other?
     
     

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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:15:15 (permalink)
    two 4 pin go in motherboard, 8 pin side go in PSU.

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    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:15:51 (permalink)
    faust1200
    Cool GTX
    If the EPS is plugged in and the release is not on the same side as the tab on the MB EPS header, then you likely have a PCIE 8 pin header plugged in.  Detach immediately and do NOT power on as this may cause irreparable damage.





    I think I follow you, however, my cable clearly says CPU on it and it is two 4-pin connectors which connect into "CPU 1" on the PSU.  I believe that's correct?


     
    Socket is marked ATX_12V_2X4 --- on your MB ---- in your manual page 7
    Yes, and make sure the little clip on the end of the cable is attached over the "bump" on the MB CPU (EPS) socket --- fully seated, they can be tight. 
     
    24 pin also needs to be fully seated and locked with the little catch on the cable.
    post edited by Cool GTX - 2016/03/21 13:36:25

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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:24:04 (permalink)
    Cool GTX
    Remove the MB and place it on a non-conductive surface (cardboard box MB came in works)
     
    Double check that there are no standoffs installed in the case, unless it aligns with a mounting hole on MB
     
    How are you attempting to start PC ?  On board switches on your MB ?  PC case front switch ? Other?
     
     




    You know, I did not remove any standoffs in the case. (that could be it eh)   I was attempting to use the front switch on the case, however, everything was dead so that wasn't going to happen.
     
    The cooler came with pre applied paste that I seated a few days ago - will I have to clean and reapply since I need to dismantle it now or can I pop it back on?   Thanks..
    post edited by faust1200 - 2016/03/21 13:26:32
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    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:41:05 (permalink)
    You should not need to remove the CPU cooler to remove the MB and test outside of case --- removes possibility of short to ground from:  standoffs or the  MB I/O shield ground fingers poking inside of one of the ports
     
    You will need to remove CPU to inspect CPU socket for bent fingers, if it will not run out of the case.
     
    Since you have not run the CPU you may get away with reusing the TIM that came on the cooler; just make sure it is intact.
     
     

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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:45:48 (permalink)
    Cool GTX
    You should not need to remove the CPU cooler to remove the MB and test outside of case --- removes possibility of short to ground from:  standoffs or the  MB I/O shield ground fingers poking inside of one of the ports
     
    You will need to remove CPU to inspect CPU socket for bent fingers, if it will not run out of the case.
     
    Since you have not run the CPU you may get away with reusing the TIM that came on the cooler; just make sure it is intact.
     
     


    I already removed the cooler and pulled the board.  Unfortunately, there were no errant standoffs.  They all look proper and are coded to correspond w/ ATX.  There are no Micro ATX standoffs in the case.
     
    How do I start the board outside of the case exactly? What am I looking for? I have not done this part before .  Thanks.
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    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 13:58:47 (permalink)
    You can still use the power switch from the case if the wire will reach.  Or if easy to remove from case ---
     
    Make sure you use the correct connection point on the MB if you chose to momentarily short the pins on MB to start it. (manual page 33)
     
    Connect power --- per manual page 26
     
    CPU pages 13 -- 15
     
    RAM pages 16 & 17 --- make sure you follow the population rules and that your RAM is compatible
     
    CPU fan page 27
     
    DO NOT place on the Ant-static bag ----
     
    You must place on a non-conductive surface
     
    http://www.gigabyte.com/products/product-page.aspx?pid=5281#manual
     
    post edited by Cool GTX - 2016/03/21 14:06:38

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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 15:01:48 (permalink)
    CoolGtx, thanks.   If it does start up, how do I shut it down safely?   This is ok even without a cpu cooler ?  
     
    What am I looking for to confirm that it works since I have no video screen to watch - steady lights and fans?
     
    Also my RAM is Crucial Ballistix Elite 16GB Kit (8GBx2) DDR4 2666 (PC4-21300) DR x8 Unbuffered DIMM - BLE2K8G4D26AFEA / BLE2C8G4D26AFEA --  I don't know of any incompatibilites but I'm not sure about it.
     
    Thanks.
    post edited by faust1200 - 2016/03/21 15:05:26
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    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 15:08:04 (permalink)
    YOU --- NEED --- to have the CPU heat sink (cooler) on the --- CPU --- it can over heat quickly --- (I would not boot without a heat sink)
     
    ***{Follow good ESD (electrostatic discharge) safety, --- ground yourself before touching electronics}***
     
    ***[Never plug parts into MB with PSU (power supply unit) plugged in]***
     
    Since you have no OS or HD running - just pull the plug when you are done; let PSU capacitors discharge before you touch.
     
    Mount --- CPU & cooler, 1 - stick RAM - (slot DDR4_3_1B), GPU, connect power cables, plug in PSU
     
    Your MB does not have speaker or POST display --- so you will need a monitor to see what is happening.
    post edited by Cool GTX - 2016/03/21 15:18:17

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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 15:21:14 (permalink)
    faust1200
    CoolGtx, thanks.   If it does start up, how do I shut it down safely?   This is ok even without a cpu cooler ?  
     
    What am I looking for to confirm that it works since I have no video screen to watch - steady lights and fans?
     
    Also my RAM is Crucial Ballistix Elite 16GB Kit (8GBx2) DDR4 2666 (PC4-21300) DR x8 Unbuffered DIMM - BLE2K8G4D26AFEA / BLE2C8G4D26AFEA --  I don't know of any incompatibilites but I'm not sure about it.
     
    Thanks.


    http://www.gigabyte.com/products/product-page.aspx?pid=5281#
     
    Select:  Memory Support List - download and check
     
    Qualified Vendors List (QVL) for GA-X99-Gaming 5P
     
    If your RAM is NOT on the MB approved list, you can check with the RAM Mfg. - Crucial - to see if they have tested and approved of this combination.
     
     
    Found this on the QVL
    CRUCIAL 8GB BLE8G4D26AFEA.16FAD   DS   16-17-17-36   1.2   2400
     
    Hope it all goes well for you
    post edited by Cool GTX - 2016/03/21 15:30:34

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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 16:06:06 (permalink)
    Cool GTX ,  ok I set everything up in its box including the cooler and GPU (because no onboard graphics) and I get the exact same amber blinking light which quickly goes out -  so the same exact thing as before inside the case.
     
    I did  find my RAM on Gigabytes list.  So are we in badmotherboardville now?
     
    post edited by faust1200 - 2016/03/21 16:13:57
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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/21 19:19:19 (permalink)
    Update: I had a look at the CPU and socket (too small for me to see anything bent probably) and reseated the CPU.   I got the mobo to reboot loop so I figured I'd try to put the mobo back in.  Currently, everything is connected and when I hit power,  the board lights up, leds in front and the fans spin for a half sec and stops, then over and over...no POST.  I tried popping the cmos battery and it's still in a loop.    Not sure what it means.
    post edited by faust1200 - 2016/03/21 19:22:00
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    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/23 12:08:41 (permalink)

     
    If the board is removed - then there should be no shorts to ground & GPU is in PCIe slot 1.
     
    Power to:
        24 pin --- on MB --- manual page 26
        CPU (ATX_12V_2X4) --- on MB --- manual page 26
        GPU --- on video card -- PCIe cable(s)
     
    RAM installed per owners manual --- for population rules (page 16 in manual) -- with approved (QVL) parts
    RAM Slots ----- DDR4_3_1B ----- DDR4_7_1D (for 2 sticks RAM) -- (see picture)
     
     
     If it still will not start  --- POST, into the BIOS screen
     
     
    1)   Check ALL switches on MB are in the default factory position -- check manual --- power off first -- remove power plug from wall
     
    2)   Reset BIOS - follow directions in manual -- page 36
     
    3)   Contact Gigabyte tech support
     
    4)   Contact your local PC shop for help
     
     
     
    The CPU socket pins could be misaligned or the CPU heat sink install too tight -- causing alignment issues when assembled.
     
    Your manual is very comprehensive on how best to properly install the CPU, if you followed those direction to the letter it should be OK.
     
    You may have a bad component; no way for me to tell without testing & hands on inspection. (MB, CPU, PSU ???)
     
     
    Let us know how it works out --- post your results.
     
    Sorry I can not help more than this to get you up and running -- I'm out of ideas at this time
     
     
     
     
     
     
     
     
     
    post edited by Cool GTX - 2016/03/23 12:53:52

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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/23 12:27:34 (permalink)
    Make sure you follow Vlada's advice. The 2 4pin CPU connectors go to the motherboard and the solid 8 goes to the power supply. I'd also recommend making sure you have both connectors for the 24 pin cable plugged into the motherboard; there's a 10 and 18 pin connector that need to be used. 
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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/23 14:00:43 (permalink)
    EVGATech_BrandonS
    Make sure you follow Vlada's advice. The 2 4pin CPU connectors go to the motherboard and the solid 8 goes to the power supply. I'd also recommend making sure you have both connectors for the 24 pin cable plugged into the motherboard; there's a 10 and 18 pin connector that need to be used. 




    Yep, I definitely got all that.  Even though this is my first build, I am moderately adept at computer repair and replacing components already.  The one thing I did do wrong was assume the RAM went in the first slot to the right of the CPU.  I tried clearing CMOS and putting 1 stick in the correct slot (second to the left iirc) and it did change the length of my looping power-on but it was still a looping power on with intermittent case fans.
     
    Since I can still return, I am returning the Gigabyte board and I waiting on an evga X99 Classified mobo.  Hopefully, that sorts things out.....  ?
     
    Thanks for all the replies esp Cool GTX.  Much appreciated.  I'll update when something happens.
    post edited by faust1200 - 2016/03/23 14:04:47
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    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/25 14:39:10 (permalink)
    Update: Installed evga x99 Classified.
     
    I still can't get to POST apparently.  My monitor is just showing black and I have tried both ports on the gtx 680 (known to work last time used).   I have case fans and cooler steadily powering and code 67 which means "CPU DXE intialization has started" (I don't know what that means though) - also the status light is red.
     
    I have one stick of RAM in at the moment at slot 1 (first on far left)  The exterior power switch seems to work fine.  I'm not sure what to do from here...
     
    Update Update: I reseated and switched around DIMMS and set the bios switch to BIOS 2.  I was able to get into the BIOS and select optimized defaults.  I am currently installing Windows.
     
    I am still not able to start with 2 DIMMS in - only one.  When I leave two in, I just get code 67 which hangs.  I guess I will set RAM voltages after I get Windows installed.  
     
    I'm not sure yet if I have a bad DIMM or something else is amiss.  
    post edited by faust1200 - 2016/03/25 16:06:55
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/25 18:46:16 (permalink)
    Yes, setting the RAM voltage manually to RAM mfg spec is good
     
    Do NOT enable XMP at this time.  Just get it running first.
     
    Make sure your RAM is on the QVL list for this MB. 
     
    Follow population rules - which slots to use on this MB. (User guide 1, page 13)
     
    "It is required to populate an odd slot (1, 3, 5, 7) first.
    The board will not boot if only even slots (2, 4, 6, 8) are populated."
     
     
    **Also, check the listed BIOS needed to supports the RAM **
     
    http://www.evga.com/support/motherboard/

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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/25 20:37:17 (permalink)
    I have followed the population rules, I was using slots 1 and 3.  I believe I have one bad DIMM because I tried to use the other stick on its own and that failed to boot... I switched back and it worked.  I will check the QVL also.
     
    The other irksome thing is that one of my Crucial SSDs won't recognize on Windows - even when I try to add the device.  I tried different ports and a different cable - I believe I have one bad SSD as well.     My Linux install disk found my other drive.  I believe it was accidentally disconnected when I installed Windows and never formatted.  I'm partitioning to install Linux Mint atm.
     
    I don't see my RAM listed at http://www.evga.com/support/motherboard/       I should get different RAM then even though this one stick works?  I'm not opposed to it.  Edit: I went ahead and ordered some Corsair RAM from the QVL
     
    I do have BIOS 1.09 out of the box...The most recent BIOS the list requires anywhere seems to be 1.02 so I am more recent than that, albeit with unlisted/unsupported RAM.   I have updated the BIOS to 1.20
    I
    post edited by faust1200 - 2016/03/26 12:14:50
    #24
    the_Scarlet_one
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/26 08:31:13 (permalink)
    Something that would be extremely helpful right now: a picture of your system as it sits, so we can see what is going on and try to spot any issues.
    #25
    bcavnaugh
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/26 09:58:47 (permalink)
    Scarlet-Tech
    Something that would be extremely helpful right now: a picture of your system as it sits, so we can see what is going on and try to spot any issues.


    The second Post http://forums.evga.com/FindPost/2459892 asked for the same.
     
    Question Scarlet-Tech will the X99 Post without a Graphics Card installed?  http://forums.evga.com/FindPost/2459901
    post edited by bcavnaugh - 2016/03/26 10:01:53

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    #26
    the_Scarlet_one
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/26 10:25:48 (permalink)
    I would think it would drop an error code saying no graphics installed. Maybe it would, but I have honestly never attempted to boot an x99 without a gpu knowing that it wouldnt display anything anyway.

    If I can't see the bios or the monitor activity at least, I won't even attempt to boot.
    #27
    faust1200
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/26 12:18:48 (permalink)
    Thanks for the replies but at this point things are working basically and I'm simply waiting for some different RAM.  I had some photos taken a several days ago with the old board but Cool GTX got me on the right path before I could upload them.  I have since installed a different board (returned Gigabyte, installed Evga) I already installed two OSs and I'm working on DLng some games while I wait for the new memory. 
     
    One thing that I would only qualify as an annoyance is that I can't get the HDD status light to light up on the front of the case.  I do run SSDS only so I'm not sure if that makes a difference.  I do see the drive status light on the board itself but not on the front of the case.  The power and reset switches are working fine as is the power on led.
    post edited by faust1200 - 2016/03/26 12:24:54
    #28
    bcavnaugh
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/26 12:39:03 (permalink)
    faust1200
    Thanks for the replies but at this point things are working basically and I'm simply waiting for some different RAM.  I had some photos taken a several days ago with the old board but Cool GTX got me on the right path before I could upload them.  I have since installed a different board (returned Gigabyte, installed Evga) I already installed two OSs and I'm working on DLng some games while I wait for the new memory. 
     
    One thing that I would only qualify as an annoyance is that I can't get the HDD status light to light up on the front of the case.  I do run SSDS only so I'm not sure if that makes a difference.  I do see the drive status light on the board itself but not on the front of the case.  The power and reset switches are working fine as is the power on led.


    You may have the HD LED Connector on the MB Backwards.

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    #29
    Cool GTX
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    Re: EVGA 1000 G2 - new build - everything is dead 2016/03/26 13:28:09 (permalink)
    bcavnaugh
    faust1200
    Thanks for the replies but at this point things are working basically and I'm simply waiting for some different RAM.  I had some photos taken a several days ago with the old board but Cool GTX got me on the right path before I could upload them.  I have since installed a different board (returned Gigabyte, installed Evga) I already installed two OSs and I'm working on DLng some games while I wait for the new memory. 
     
    One thing that I would only qualify as an annoyance is that I can't get the HDD status light to light up on the front of the case.  I do run SSDS only so I'm not sure if that makes a difference.  I do see the drive status light on the board itself but not on the front of the case.  The power and reset switches are working fine as is the power on led.


    You may have the HD LED Connector on the MB Backwards.


    +1
     
    LED is polarity specific <backwards = no led>
     
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    #30
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