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Helpful ReplyHot!Does hot memory warrant an RMA

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The123364
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2019/05/24 18:07:26 (permalink)
Hello,
 
After a few months of use, I can conclude that it is difficult to cool this card, especially MEM3-MEM2 without running fans at 85%-95%. 
I am here to seek suggestions before I start the RMA process.
 
The GPU temps are ok. I am having trouble cooling the memory. MEM3 is the hottest and averages 82-84C, and jumps to 85+C sometimes.
This is from mostly playing World of Warcraft on Ultra settings and another game called SMITE. 
In my experience, having it on default settings and overclocking did not change anything. It just runs hot all the time.
I will try to include some snippings I made (did not know how to take a screenshot) from my PX1.
I know that you can always create a more aggressive fan curve but in my opinion, the "Auto" fan setting on default settings should be doing
a better job than it is. Besides, I already tried the " Aggressive Preset", "Automatic Control" settings; and it does successfully cool it but at the cost
of running the fans at 92%-95% all the time which I think is unreasonable. 
 
At first, I blamed the airflow in my case because it is not the best. My case is a Fractal Design R6, but after trying many configurations I got similar results. 
I tried:
Default layout (front and top closed), 2 intakes on front, 1 exhaust in the back.
Opening the front of the case.
Opening the top of the case.
Opening the front and top of the case.
Opening the front and top of the case plus adding a Noctua 140mm intake at the bottom, and a Noctua 140mm exhaust on top.
 
All of the above gave similar results.
 
I do not know what to do anymore. I think having to run fans at 85%-95% all the time is totally unreasonable. 
 
Image 1: Shows default settings on PX1 memory tempts on auto fans settings. 
Image 2: Shows default settings on Px1 and fan speed % on auto fans settings.
Image 3: Shows default settings on Px1 and " Aggressive Preset", "Automatic Control" fan curve settings (just wanted to show the fan speed I have to run these on).
 
post edited by The123364 - 2019/05/24 18:25:35

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Re: Does hot memory warrant an RMA 2019/05/24 18:12:23 (permalink)
Your temps are warm but within spec iirc.

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The123364
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Re: Does hot memory warrant an RMA 2019/05/24 18:19:40 (permalink)
Thanks for reply. You don't think they are a little above average though? 

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Re: Does hot memory warrant an RMA 2019/05/24 18:35:28 (permalink)
Evga has on the past.. I'm sure they would for you. Contact them.

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Re: Does hot memory warrant an RMA 2019/05/24 19:29:45 (permalink)
I suppose I would not hurt talking to them, but if temperatures are within spec like GTXJack mentioned-Maybe  I just consider the hybrid kit like some many other peoples have resorted to (and cross my fingers).
 

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Re: Does hot memory warrant an RMA 2019/05/25 01:40:33 (permalink)
What program, game, bench is giving you those temps? Most of the time those are going to the max temps that the memory briefly hit and not the average temperature that they run. Grab HWiNFO and it will record your average temps. Based on your temps I suspect you are not running fans very fast? You need to give this card all the cooling it can get because it does run hot.


 
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Re: Does hot memory warrant an RMA 2019/05/25 02:05:15 (permalink) ☄ Helpfulby The123364 2019/05/30 15:32:24
Personally I agree with you that your Fractal Design R6 may in fact be a strong cause of heat buildup. This is why I highly recommend large PC cases for anyone using top of the line GTX 2080ti cards regardless of manufacturer. Sadly I only have an RTX 2080 but in my PC chassis (Corsair 1000d) my temps peak on that video card no higher than 67 degrees Celsius while under full load. 
 
However if you are still concerned about the temps contact EVGA technical support to see what they have to say. 

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Re: Does hot memory warrant an RMA 2019/05/25 02:26:03 (permalink) ☄ Helpfulby The123364 2019/05/30 15:32:45
1st thing I would Confirm the thermal Pads are placed properly & have a contact pattern
 
2nd Hybrid Cooler - has the heat spreader copper plate to the pump / GPU heatsink

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Re: Does hot memory warrant an RMA 2019/05/25 08:57:57 (permalink)
I was playing World of Warcraft on Ultra when I took the images. Something weird though, HWi, CPUID, and CAM all only show 2 fans running while PX1 shows all 3.
I normally run an aggressive fan curve. On idle all fans run at 46% and on load they run anywhere from 85%-95%.
post edited by The123364 - 2019/05/25 09:21:59

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Re: Does hot memory warrant an RMA 2019/05/25 09:13:03 (permalink)
I tried opening up my case quite a bit (front and top) and adding a couple more fans (bottom intake and top exhaust), and it didn't do much. Do you think changing to the Hybrid kit would offset my case or should I consider a different case altogether?
 
 
post edited by The123364 - 2019/05/25 09:23:35

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Re: Does hot memory warrant an RMA 2019/05/25 09:25:58 (permalink)
Ya, I might have to check thermal pads, thanks. I don't have the hybrid kit, I'm just considering it at this point. Before I do any big changes I will talk to customer support. Just getting ideas from the community for now.

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Re: Does hot memory warrant an RMA 2019/05/25 09:55:56 (permalink)
I just 3dmark Time Spy Stress test and gpu never passed  73C on an aggressive fan curve (80%+ speed), but the memory still runs hot.
I already knew this from owning it for 3 months though. It's the same results I get form gaming-GPU tempts are not the problem just that darn memory. 
 
 

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Re: Does hot memory warrant an RMA 2019/05/25 10:08:20 (permalink)
Never hurts to reach out to support. If they feel it warrants an RMA they would issue one though they could say you are ok and running at those temps wouldn't cause any problems.

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Re: Does hot memory warrant an RMA 2019/05/25 10:48:54 (permalink)
The123364
I tried opening up my case quite a bit (front and top) and adding a couple more fans (bottom intake and top exhaust), and it didn't do much. Do you think changing to the Hybrid kit would offset my case or should I consider a different case altogether?
 


The123364
Ya, I might have to check thermal pads, thanks. I don't have the hybrid kit, I'm just considering it at this point. Before I do any big changes I will talk to customer support. Just getting ideas from the community for now.






The ACX cooler does a Great job removing the heat from the Card .... However it dumps it into the inside of the Case ..... those fins point towards the side panel.
 
Mid-tower is the smallest I'd ever run any ACX type cooler & only if that case is designed for excellent airflow - lots of grills & powerful fans
 
The Hybrid through the radiator moves the heat much better to where you want it.  For best performance it should be set as intake, near the top of the case with exhaust fans close by. 

The power section of the card then is cooled by the "blower style" fan & dumps all that heat outside of your case.
 
These 2-slot cards - I cut the brace between those slots in All of my cases if they cover Any portion of the GPU "vents" on the mounting bracket.
 
You need to be careful, to not damage the screw anchor point in the back of your case.  Best to do it in an Empty case
 
Any little bits of metal flying around could cause a short - remove the MB - then use a Dremel cutoff wheel or snips, wear eye protection
 
A magnet is a great way to cleanup - wrapped in a cloth to facilitate keeping the magnet clean of sharp metal - unwrap cloth and shake in the trash
 
Then vacuum the inside of the case, before you mount your MB and fans back into the case along with other parts

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Re: Does hot memory warrant an RMA 2019/05/25 13:29:04 (permalink)
This might make me sound dumb. When you designate exhaust fans on top, I assume you must have the top open? Or can you have exhaust fans in the top with a closed top? When I was testing exhaust fans on top I removed the sound damping material part and had it open with the filter on because it made sense to me, but this is my first time using a case without breathing holes on top. Right now, I can only afford to make one investment. Either I buy a hybrid cooler or I buy a new case with better airflow. If talking to customer support concludes to my card just being normal I will consider one of these two changes. After all, a heavy fan curve will successfully cool it, but at a cost of running the fans at 85%-95% at all times. 
post edited by The123364 - 2019/05/25 13:34:59

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Re: Does hot memory warrant an RMA 2019/05/25 13:40:34 (permalink) ☄ Helpfulby The123364 2019/05/30 15:33:09
The123364
This might make me sound dumb. When you designate exhaust fans on top, I assume you must have the top open? Or can you have exhaust fans in the top with a closed top? When I was testing exhaust fans on top I removed the sound damping material part and had it open with the filter on because it made sense to me, but this is my first time using a case without breathing holes on top. Right now, I can only afford to make one investment. Either I buy a hybrid cooler or I buy a new case with better airflow. If talking to customer support concludes to my card just being normal I will consider one of these two changes. After all, a heavy fan curve will successfully cool it, but at a cost of running the fans at 85%-95% at all times. 




You never exhaust at the top if it's either closed or filtered because that would be counter productive as you'll just cycle the already warmer air to keep getting warmer and warmer, etc.  The temps in general all around will rise.  If you have a filter up top, either remove it for exhaust or keep it and use it as intake and use the open unfiltered rear as exhaust, keeping the PC mostly dust-free.
 
Depending on the case, for my example my Corsair 900D has a removable filtered top but it would leave it wide open.  I turned it into intake versus exhaust and saw improvements since I have a 360mm radiator up there as it was intaking fresh cooler ambient air. 

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Re: Does hot memory warrant an RMA 2019/05/25 14:26:26 (permalink)
Interesting stuff. I thought filtered tops could be used as exhaust. If this is true it might have affected my testing since I designated one on top as exhaust. What about bottom filters? Are used as either intake or exhaust?
I am also a big fan of Corsair cases. My favorites one was the 500R. Let me know if misunderstood any of your information. 

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Re: Does hot memory warrant an RMA 2019/05/25 16:39:05 (permalink)
The123364
Interesting stuff. I thought filtered tops could be used as exhaust. If this is true it might have affected my testing since I designated one on top as exhaust. What about bottom filters? Are used as either intake or exhaust?
I am also a big fan of Corsair cases. My favorites one was the 500R. Let me know if misunderstood any of your information. 
They can absolutely be used as exhaust.:) I have my Corsair H100i Pro RGB set to exhaust on the top of my Lian Li 011 Dynamic. I tried it with the filter of and on and it made only a slight difference as far as cooling is concerned. I just left it on as it does make my computer run a tad quieter and it looks better not seeing the fans through the top. I have 7 120mm fans in my case and have it set to run as quiet as possible during idle.:)
post edited by dlbsyst - 2019/05/25 16:44:13
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Re: Does hot memory warrant an RMA 2019/05/25 16:50:37 (permalink)


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Re: Does hot memory warrant an RMA 2019/05/25 16:51:58 (permalink)
Ya, I came to the same conclusion as you that having the top open was not worth it.

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Re: Does hot memory warrant an RMA 2019/05/25 18:46:54 (permalink)
I have the  Corsair 900D with the top 360 radiator as exhaust, if there is enough intake fans bringing in cold air from outside to mix inside the case it won't matter. 3 front intake 120's, 2 lower left side intake 120's, 2 lower right side intake 120's thats 7 intake fans to help cool inside the case and offset the heat inside. But then also needs to be considered what is inside the case also as far as how many components, and what is being cooled with liquid or air. 
post edited by dwexpress - 2019/05/25 18:59:47

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Re: Does hot memory warrant an RMA 2019/05/25 19:52:47 (permalink)
dwexpress
I have the  Corsair 900D with the top 360 radiator as exhaust, if there is enough intake fans bringing in cold air from outside to mix inside the case it won't matter. 3 front intake 120's, 2 lower left side intake 120's, 2 lower right side intake 120's thats 7 intake fans to help cool inside the case and offset the heat inside. But then also needs to be considered what is inside the case also as far as how many components, and what is being cooled with liquid or air. 
Yeah I agree. You want positive pressure inside ones case. I have 3 fans on the top pulling the hot air out. Also have 3 intakes in the right back of my case and 1 on the bottom intaking air right below my GPU. I'm considering adding another intake on the bottom but not sure because my system stays pretty cool.:)
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Re: Does hot memory warrant an RMA 2019/05/25 23:47:00 (permalink)
The123364
Interesting stuff. I thought filtered tops could be used as exhaust. If this is true it might have affected my testing since I designated one on top as exhaust. What about bottom filters? Are used as either intake or exhaust?
I am also a big fan of Corsair cases. My favorites one was the 500R. Let me know if misunderstood any of your information. 




It makes no sense to make a filter as exhaust.  Filters in cases are supposed to be used as intakes.  That is the whole point of their design is to filter out dusty but cooler outside air, not the other way around.  Let those challenge what I say but I don't recommend wearing your socks inside out.
 
dlbsyst
They can absolutely be used as exhaust.:) I have my Corsair H100i Pro RGB set to exhaust on the top of my Lian Li 011 Dynamic. I tried it with the filter of and on and it made only a slight difference as far as cooling is concerned. I just left it on as it does make my computer run a tad quieter and it looks better not seeing the fans through the top. I have 7 120mm fans in my case and have it set to run as quiet as possible during idle.:)



dwexpress
I have the  Corsair 900D with the top 360 radiator as exhaust, if there is enough intake fans bringing in cold air from outside to mix inside the case it won't matter. 3 front intake 120's, 2 lower left side intake 120's, 2 lower right side intake 120's thats 7 intake fans to help cool inside the case and offset the heat inside. But then also needs to be considered what is inside the case also as far as how many components, and what is being cooled with liquid or air. 



Both of you are pushing air against the most resistant thing in a case.  It bounces off of the filter as not all the air will go through, especially when you're running them on low.  Unless you create a tight air sealed shroud against the filter on super high RPMs, you're just circulating your air in a loop till it eventually makes it's way out but hey, to each their own.

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Re: Does hot memory warrant an RMA 2019/05/26 04:13:27 (permalink)
GTXJackBauer
The123364
Interesting stuff. I thought filtered tops could be used as exhaust. If this is true it might have affected my testing since I designated one on top as exhaust. What about bottom filters? Are used as either intake or exhaust?
I am also a big fan of Corsair cases. My favorites one was the 500R. Let me know if misunderstood any of your information. 




It makes no sense to make a filter as exhaust.  Filters in cases are supposed to be used as intakes.  That is the whole point of their design is to filter out dusty but cooler outside air, not the other way around.  Let those challenge what I say but I don't recommend wearing your socks inside out.
 
dlbsyst
They can absolutely be used as exhaust.:) I have my Corsair H100i Pro RGB set to exhaust on the top of my Lian Li 011 Dynamic. I tried it with the filter of and on and it made only a slight difference as far as cooling is concerned. I just left it on as it does make my computer run a tad quieter and it looks better not seeing the fans through the top. I have 7 120mm fans in my case and have it set to run as quiet as possible during idle.:)



dwexpress
I have the  Corsair 900D with the top 360 radiator as exhaust, if there is enough intake fans bringing in cold air from outside to mix inside the case it won't matter. 3 front intake 120's, 2 lower left side intake 120's, 2 lower right side intake 120's thats 7 intake fans to help cool inside the case and offset the heat inside. But then also needs to be considered what is inside the case also as far as how many components, and what is being cooled with liquid or air. 



Both of you are pushing air against the most resistant thing in a case.  It bounces off of the filter as not all the air will go through, especially when you're running them on low.  Unless you create a tight air sealed shroud against the filter on super high RPMs, you're just circulating your air in a loop till it eventually makes it's way out but hey, to each their own.




Alot also depends on how thick your radiator is and what fin pattern your radiator has, the thicker the radiator is and the more cooling fin rows you have in the radiator the more pressure, i don't have the issue i have the Noctuah 3000 pwm fans on top and a thick radiator but with fewer cooling fins rows so the air has no issues at all getting out.

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#24
transdogmifier
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Re: Does hot memory warrant an RMA 2019/05/26 06:48:46 (permalink)
Re-TIM the card...get new pads for those areas....that should help, but I bet your case is the main culprit (as I repeat what others have said)
 
 

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dlbsyst
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Re: Does hot memory warrant an RMA 2019/05/26 07:45:25 (permalink)
GTXJackBauer
The123364
Interesting stuff. I thought filtered tops could be used as exhaust. If this is true it might have affected my testing since I designated one on top as exhaust. What about bottom filters? Are used as either intake or exhaust?
I am also a big fan of Corsair cases. My favorites one was the 500R. Let me know if misunderstood any of your information. 




It makes no sense to make a filter as exhaust.  Filters in cases are supposed to be used as intakes.  That is the whole point of their design is to filter out dusty but cooler outside air, not the other way around.  Let those challenge what I say but I don't recommend wearing your socks inside out.
 
dlbsyst
They can absolutely be used as exhaust.:) I have my Corsair H100i Pro RGB set to exhaust on the top of my Lian Li 011 Dynamic. I tried it with the filter of and on and it made only a slight difference as far as cooling is concerned. I just left it on as it does make my computer run a tad quieter and it looks better not seeing the fans through the top. I have 7 120mm fans in my case and have it set to run as quiet as possible during idle.:)



dwexpress
I have the  Corsair 900D with the top 360 radiator as exhaust, if there is enough intake fans bringing in cold air from outside to mix inside the case it won't matter. 3 front intake 120's, 2 lower left side intake 120's, 2 lower right side intake 120's thats 7 intake fans to help cool inside the case and offset the heat inside. But then also needs to be considered what is inside the case also as far as how many components, and what is being cooled with liquid or air. 



Both of you are pushing air against the most resistant thing in a case.  It bounces off of the filter as not all the air will go through, especially when you're running them on low.  Unless you create a tight air sealed shroud against the filter on super high RPMs, you're just circulating your air in a loop till it eventually makes it's way out but hey, to each their own.


I have been thinking about it and you are, of course right. There is no point in having the filter in place when I am exhausting air through the top. I have decided to just remove it.:)
#26
dwexpress
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Re: Does hot memory warrant an RMA 2019/05/26 07:55:28 (permalink)
dlbsyst
GTXJackBauer
The123364
Interesting stuff. I thought filtered tops could be used as exhaust. If this is true it might have affected my testing since I designated one on top as exhaust. What about bottom filters? Are used as either intake or exhaust?
I am also a big fan of Corsair cases. My favorites one was the 500R. Let me know if misunderstood any of your information. 




It makes no sense to make a filter as exhaust.  Filters in cases are supposed to be used as intakes.  That is the whole point of their design is to filter out dusty but cooler outside air, not the other way around.  Let those challenge what I say but I don't recommend wearing your socks inside out.
 
dlbsyst
They can absolutely be used as exhaust.:) I have my Corsair H100i Pro RGB set to exhaust on the top of my Lian Li 011 Dynamic. I tried it with the filter of and on and it made only a slight difference as far as cooling is concerned. I just left it on as it does make my computer run a tad quieter and it looks better not seeing the fans through the top. I have 7 120mm fans in my case and have it set to run as quiet as possible during idle.:)



dwexpress
I have the  Corsair 900D with the top 360 radiator as exhaust, if there is enough intake fans bringing in cold air from outside to mix inside the case it won't matter. 3 front intake 120's, 2 lower left side intake 120's, 2 lower right side intake 120's thats 7 intake fans to help cool inside the case and offset the heat inside. But then also needs to be considered what is inside the case also as far as how many components, and what is being cooled with liquid or air. 



Both of you are pushing air against the most resistant thing in a case.  It bounces off of the filter as not all the air will go through, especially when you're running them on low.  Unless you create a tight air sealed shroud against the filter on super high RPMs, you're just circulating your air in a loop till it eventually makes it's way out but hey, to each their own.


I have been thinking about it and you are, of course right. There is no point in having the filter in place when I am exhausting air through the top. I have decided to just remove it.:)




I never even said i had the top filter in place, i was talking about the air flow. But then i didn't say the filter was not in place either so my fault.
post edited by dwexpress - 2019/05/26 08:18:22

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#27
dlbsyst
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Re: Does hot memory warrant an RMA 2019/05/26 09:18:45 (permalink)
dwexpress
dlbsyst
GTXJackBauer
The123364
Interesting stuff. I thought filtered tops could be used as exhaust. If this is true it might have affected my testing since I designated one on top as exhaust. What about bottom filters? Are used as either intake or exhaust?
I am also a big fan of Corsair cases. My favorites one was the 500R. Let me know if misunderstood any of your information. 




It makes no sense to make a filter as exhaust.  Filters in cases are supposed to be used as intakes.  That is the whole point of their design is to filter out dusty but cooler outside air, not the other way around.  Let those challenge what I say but I don't recommend wearing your socks inside out.
 
dlbsyst
They can absolutely be used as exhaust.:) I have my Corsair H100i Pro RGB set to exhaust on the top of my Lian Li 011 Dynamic. I tried it with the filter of and on and it made only a slight difference as far as cooling is concerned. I just left it on as it does make my computer run a tad quieter and it looks better not seeing the fans through the top. I have 7 120mm fans in my case and have it set to run as quiet as possible during idle.:)



dwexpress
I have the  Corsair 900D with the top 360 radiator as exhaust, if there is enough intake fans bringing in cold air from outside to mix inside the case it won't matter. 3 front intake 120's, 2 lower left side intake 120's, 2 lower right side intake 120's thats 7 intake fans to help cool inside the case and offset the heat inside. But then also needs to be considered what is inside the case also as far as how many components, and what is being cooled with liquid or air. 



Both of you are pushing air against the most resistant thing in a case.  It bounces off of the filter as not all the air will go through, especially when you're running them on low.  Unless you create a tight air sealed shroud against the filter on super high RPMs, you're just circulating your air in a loop till it eventually makes it's way out but hey, to each their own.


I have been thinking about it and you are, of course right. There is no point in having the filter in place when I am exhausting air through the top. I have decided to just remove it.:)




I never even said i had the top filter in place, i was talking about the air flow. But then i didn't say the filter was not in place either so my fault.
Well, I had it in place, like a newbie.:)
#28
The123364
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Re: Does hot memory warrant an RMA 2019/05/29 14:10:10 (permalink)
Just a bit of an update. I spoke with evga support and they said that my temperatures are fine and that I can run a more aggressive fan curve (like I have been). I am sure this is no surprise to most people here, but having to run the fans at 85%+ speed all the time is not enjoyable and I do not plan on leaving my build as is. Therefore, I think I have to either go the hybrid cooler route or purchase a new case or both eventually. Which would you guys buy/test first? Which change would make the most difference first? I like my case, but clearly, the 2080 Ti is too much for it. Also, any recommended cases? The Lian Li O11 caught my eye simply because it is a good looking case even though it seems designed towards water cooling, it also looks to have decent air cooling potential with all those fans. I could also just re-TIM and get new pads before I take any of the previous steps as someone suggested here (by the way where would I get decent thermal pads). 

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#29
Mcwrah
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Re: Does hot memory warrant an RMA 2019/05/29 14:40:16 (permalink) ☄ Helpfulby The123364 2019/05/30 15:34:30
When I first got the ftw3 there were no hybrid coolers, bought the hybrid kit later and put it as intake push/pull with the new noctua nf a12x25s(yes, back intake, top exhaust only, used 2x 140 fans 1100rpm). Temps dropped from 70C gpu, very high 80s(89 being highest) memory with 80% fan speed to mid-high 50s(55-58C) gpu and mid-high 60s(64-68C) for memory (max being mem2 at 68C). Think the hybrid kit will drop the temps the most if you don't mind some pump noise. The fan speeds on that hybrid kit (for the rad) were kept at 1300rpm which with those fans is pretty damn quiet. That was all in fractal R6. Using meshify S2 now because I never really used the top and front which reduces the noise and without the front the case looks kind of bad (for me). But those are my 2cents and how it affected my setup, since I also use 360mm AIO as front intake. Also with air cooled card after putting 2x 120mm (1000rpm) at bottom resulted in temps being 1-2C higher compared to no side panel so the only way to get them lower was going hybrid. All of the fans I use are from noctua cause they are the easiest to get hold of here and perf/noise is something I care about.
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