Guthix
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 2019/06/05 00:03:24
- Status: offline
- Ribbons : 0
I ordered 2 power supplies & a 1660ti
this costed me 279$ bstock / midweek madness
I got free shipping, paid for it, the following day UPS says i have unpaid import fees.. I'd be ok if it were 10-20$ whatever. but 127$??? for import fees?
EVGA policy says they'll refund refused packages and take out any shipping fees required that's including the import fees.
So im either stuck paying 127$ extra from some refurbished crap I thought i got a deal on or I refuse the package and given half my money back
THIS WASN'T STATED OR SHOWN CLEARLY AT ALL WHEN YOU GO TO ORDER FROM THEM all they say is additional fees may vary/apply after ordering. didn't think i'd be 127$
I called EVGA just to be told the first time i called: this isnt our problem its UPS's the 2nd time they told me they just wont take back the package or they take 127$ off the total price.
What a lovely christmas I have to deal with now!
|
RainStryke
The Advocate
- Total Posts : 15872
- Reward points : 0
- Joined: 2007/07/19 19:26:55
- Location: Kansas
- Status: offline
- Ribbons : 60
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 11:18:03
(permalink)
Main PC | Secondary PC
Intel i9 10900K | Intel i7 9700KMSI MEG Z490 ACE | Gigabyte Aorus Z390 MasterASUS TUF RTX 3090 | NVIDIA RTX 2070 Super32GB G.Skill Trident Z Royal 4000MHz CL18 | 32GB G.Skill Trident Z RGB 4266MHz CL17SuperFlower Platinum SE 1200w | Seasonic X-1250Samsung EVO 970 1TB and Crucial P5 1TB | Intel 760p 1TB and Crucial MX100 512GBCougar Vortex CF-V12HPB x9 | Cougar Vortex CF-V12SPB-RGB x5 3DMark Results:Time Spy|Port Royal
|
Nereus
Captain Goodvibes
- Total Posts : 18952
- Reward points : 0
- Joined: 2009/04/09 20:05:53
- Location: Brooklyn, NYC.
- Status: offline
- Ribbons : 58
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 11:59:40
(permalink)
I've seen this subject come up here before. This has nothing to do with EVGA, and they don't get the money from it or know what fees will be charged either, so they can't tell you how much it might be, all they can do is warn that there may be fees, which they did. It really really sucks, but unfortunately this is something your government has instituted. Vote them out. You could also contact UPS and say these are used/reburbished items and not new, and maybe that will have some impact ..just a guess though.
post edited by Nereus - 2019/12/02 12:02:01
|
NazcaC2
EGC Admin
- Total Posts : 7420
- Reward points : 0
- Joined: 2008/06/21 09:43:08
- Location: Niagara Falls, Ontario Canada
- Status: offline
- Ribbons : 38
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 12:02:49
(permalink)
Yes, duty fees aren't ideal. As a Canadian, it's in our best interest not to buy products on the EVGA store. It's best to buy them within your country of origin than to deal with such high fees.
Intel i9-12900K ASUS Prime Z690-A Corsair 850W RM850x Windows 11 Professional Arctic Liquid Freezer II 360 A-RGB Corsair Dominator 32GB DDR5 5200MHz EVGA GeForce RTX 3080 Ti FTW3 ULTRA GAMING 4x Samsung 2TB 980 Pro SSD + 1x ADATA 512GB SU800 Corsair iCUE 5000X RGB SIGNATURE SERIES Mid-Tower - Neon Night
|
GTXJackBauer
Omnipotent Enthusiast
- Total Posts : 10323
- Reward points : 0
- Joined: 2010/04/19 22:23:25
- Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
- Status: online
- Ribbons : 48
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 12:04:01
(permalink)
This has NOTHING to do with EVGA or UPS really. Take it up with your gov., not these private companies. NazcaC2
Yes, duty fees aren't ideal. As a Canadian, it's in our best interest not to buy products on the EVGA store. It's best to buy them within your country of origin than to deal with such high fees.
I think that's the point of those fees to keep the funds circulating in the country.
post edited by GTXJackBauer - 2019/12/02 12:05:45
Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases: LMD3DNZM9LGK8GJ
|
NazcaC2
EGC Admin
- Total Posts : 7420
- Reward points : 0
- Joined: 2008/06/21 09:43:08
- Location: Niagara Falls, Ontario Canada
- Status: offline
- Ribbons : 38
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 12:11:41
(permalink)
Fact is - it's still best not to buy from another country if the fees are high regardless where they're coming from. Once I bought from the EVGA store using about 130 EVGA bucks which made little difference due to the high import fees. When ever I buy parts for the computer store I work at, they're predominantly coming from Canadian suppliers unless I can only get the item in the USA. Even then, the import fees aren't that bad, and I just bill the customer.
post edited by NazcaC2 - 2019/12/02 12:13:53
Intel i9-12900K ASUS Prime Z690-A Corsair 850W RM850x Windows 11 Professional Arctic Liquid Freezer II 360 A-RGB Corsair Dominator 32GB DDR5 5200MHz EVGA GeForce RTX 3080 Ti FTW3 ULTRA GAMING 4x Samsung 2TB 980 Pro SSD + 1x ADATA 512GB SU800 Corsair iCUE 5000X RGB SIGNATURE SERIES Mid-Tower - Neon Night
|
aka_STEVE_b
EGC Admin
- Total Posts : 17692
- Reward points : 0
- Joined: 2006/02/26 06:45:46
- Location: OH
- Status: offline
- Ribbons : 69
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 12:22:02
(permalink)
Yep, definitely look into who to contact in your govt. regulatory about import duty fees percentages on used/ refurbished items. I would think it would be significantly reduced or waived...
But by no means am I an expert nor absolutely sure about that.
AMD RYZEN 9 5900X 12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
|
the_Scarlet_one
formerly Scarlet-tech
- Total Posts : 24581
- Reward points : 0
- Joined: 2013/11/13 02:48:57
- Location: East Coast
- Status: offline
- Ribbons : 79
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 13:42:40
(permalink)
Guthix
I ordered 2 power supplies & a 1660ti
this costed me 279$ bstock / midweek madness
I got free shipping, paid for it, the following day UPS says i have unpaid import fees.. I'd be ok if it were 10-20$ whatever. but 127$??? for import fees?
EVGA policy says they'll refund refused packages and take out any shipping fees required that's including the import fees.
So im either stuck paying 127$ extra from some refurbished crap I thought i got a deal on or I refuse the package and given half my money back
THIS WASN'T STATED OR SHOWN CLEARLY AT ALL WHEN YOU GO TO ORDER FROM THEM all they say is additional fees may vary/apply after ordering. didn't think i'd be 127$
I called EVGA just to be told the first time i called: this isnt our problem its UPS's the 2nd time they told me they just wont take back the package or they take 127$ off the total price.
What a lovely christmas I have to deal with now!
Hi, and welcome to the forums. I understand you are frustrated and many have responded with very clear answers about whom is at fault here. I am just curious why if you consider b-stock “refurbished crap”, why did you even buy it in the first place? I am sure you could have found some decent deals with free shipping from a local retailer which would have probably been brand new from the start.
|
Hillguy
FTW Member
- Total Posts : 1320
- Reward points : 0
- Joined: 2008/10/05 06:17:13
- Location: Newfoundland
- Status: offline
- Ribbons : 10
Re: DON'T ORDER FROM EVGA if you're from Canada.
2019/12/02 16:07:29
(permalink)
Welcome Guthix , As RainStryke said it sucks , but unfortunately you are now stuck. Flip a coin if you can't decide what to do but either way your going to be out more money than you bargained for might as well accept it and move on as many of your fellow Canadians have learned (myself included). For future reference and a side note to my fellow Canadians .. here's another link to further complicate things https://www.cbsa-asfc.gc..../courier/menu-eng.html- Any time you buy anything from outside Canada you are open to the Canada Border Services Agency (CBSA) for their "Interpretation" of what a product is and the amount of duty to be paid , that is determined according to the the various trade agreements between countries , bla , bla , bla = $$$ Hit #1 - Then added to that is the Taxes GST , HST or PST that have to be paid on the items Full Value = Hit #2. - Also we have Brokerage Fees that appear with "Certian Carriers" (nudge nudge , wink wink) I try to avoid them at all costs . = Hit #3 - Add in some shipping plus the losing 20-30 cents on our dollar and things can add up VERY quickly so as NascaC2 suggested if at all possible don't shop outside Canada , But if you do ... Beware there's hidden world of unexplainable fees , mystery taxes and phantom's that charge us extra ... just because they can.  Take Care
eVGA RTX 3090 Kingpin Hydrocopper | eVGA X299 Dark | Intel i9 10980XE | Heatkiller IV CPU Block | 32 GB GSkill Trident Z 3200 | 500GB Samsung 860 Evo | Dual Corsair AX1200i PSU's | Dual Koolance RP-1000 Pumps | Dual Koolance EHX-1320 4x120mm Rads | W10 | Asus PB278Q | Acer 20" | Razer Death Stalker | Razer Death Adder | Thermaltake Armor+
|
gaz2000
New Member
- Total Posts : 13
- Reward points : 0
- Joined: 2020/01/31 16:55:34
- Status: offline
- Ribbons : 0
Re: DON'T ORDER FROM EVGA if you're from Canada.
2020/02/03 03:48:35
(permalink)
Hi,
I'm in Toronto and recently bought a NU Audio card which looks to have failed a few hours after installing it.
Anyway, starting the RMA process today. Just wondering if anyone has experienced whether or not import duties/taxes are due on RMA items? Would feel pretty hard done by for paying twice for a faulty card. If I do, I'm considering asking for a refund and just buying at a local supplier or another soundcard entirely.
Thanks in advance.
|
gentler
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2022/06/22 21:30:52
- Status: offline
- Ribbons : 0
Re: DON'T ORDER FROM EVGA if you're from Canada.
2022/06/27 13:28:57
(permalink)
I've recently ordered a graphic card on EVGA, but canceled my order because I found better options (Stupid me, not better anymore after I lose a bunch of money). The credit card I was using took away more than $80 from this refund. Nothing wrong with EVGA, they take USD and return USD. But the bank (CIBC) decides I am buying(1.33) and selling(1.26) USD. As a result, I lost $80 for nothing. For the import fee, UPS is actually always trying to rip you with a brokerage fee, you can avoid it by going to a close-by CBSA office to clear it yourself. Here is something useful . In general, I would suggest only buying anything here if you are 100% sure it is a good deal after adding up the importing tax.
post edited by gentler - 2022/06/27 13:32:23
|
the_Scarlet_one
formerly Scarlet-tech
- Total Posts : 24581
- Reward points : 0
- Joined: 2013/11/13 02:48:57
- Location: East Coast
- Status: offline
- Ribbons : 79
Re: DON'T ORDER FROM EVGA if you're from Canada.
2022/06/27 14:01:11
(permalink)
gentler
I've recently ordered a graphic card on EVGA, but canceled my order because I found better options (Stupid me, not better anymore after I lose a bunch of money). The credit card I was using took away more than $80 from this refund. Nothing wrong with EVGA, they take USD and return USD. But the bank (CIBC) decides I am buying(1.33) and selling(1.26) USD. As a result, I lost $80 for nothing. For the import fee, UPS is actually always trying to rip you with a brokerage fee, you can avoid it by going to a close-by CBSA office to clear it yourself. Here is something useful . In general, I would suggest only buying anything here if you are 100% sure it is a good deal after adding up the importing tax.
I have heard of people getting their difference back because of exchange rates, by talking to their bank/credit card company. Contact them and explain what happened and see if they can help.
|
gentler
New Member
- Total Posts : 2
- Reward points : 0
- Joined: 2022/06/22 21:30:52
- Status: offline
- Ribbons : 0
Re: DON'T ORDER FROM EVGA if you're from Canada.
2022/06/28 15:21:25
(permalink)
the_Scarlet_one
I have heard of people getting their difference back because of exchange rates, by talking to their bank/credit card company. Contact them and explain what happened and see if they can help.
I called them back, and after some negotiation (offering partial, forwarding to the manager, blah, blah, blah), they did give the difference back to me. Thank you for the tip.
|