EVGA

Helpful ReplyCredit Card Failure Credit card transaction failure. Please try again later on. (Error 203

Page: 12 > Showing page 1 of 2
Author
Oprah (IE)
Superclocked Member
  • Total Posts : 135
  • Reward points : 0
  • Joined: 2009/10/22 15:06:11
  • Status: offline
  • Ribbons : 1
2018/06/26 13:20:42 (permalink)
Has anyone experienced the error below while trying to purchase something from the website?  I have called support 3 days in a row now and they have no idea.  I tried 2 different cards.
 
Credit card transaction failure. Please try again later on. (Error 203) : Other: credit card transaction failure
or
Error 481
 
I am trying to purchase an extended warranty so I am still eligible for the Step-Up program.
post edited by Oprah (IE) - 2018/06/26 13:30:40

Gateway Essential 500 '98


Rewards Program Code: VPJ-DJ6-0QI3
#1
Cool GTX
EVGA Forum Moderator
  • Total Posts : 31001
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 122
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/26 13:53:58 (permalink)
Will they take PayPal for that - (it would be a payment option)
 
The last time (May this year) I tried to buy from EVGA store, "CC validation failed" (no idea why) 

I just opted to use my PayPal account, with the same CC - go figure

Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

I am a Volunteer Moderator - not an EVGA employee

https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


#2
_JeffP
EVGA Alumni
  • Total Posts : 652
  • Reward points : 0
  • Joined: 2017/02/20 09:03:47
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/26 21:17:52 (permalink)
203 error means that the bank declined the transaction for no specific reason. 
 
Generally something in your address or data from your card did not match the records from the financial institution. 
 
It could also mean that the financial institution did not respond to the payment processor's query to validate the card information. 

Everything is security. 
#3
Hoggle
EVGA Forum Moderator
  • Total Posts : 10102
  • Reward points : 0
  • Joined: 2003/10/13 22:10:45
  • Location: Eugene, OR
  • Status: offline
  • Ribbons : 4
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/26 22:16:21 (permalink)
It can also be for reasons like not normally making large online purchases or a lot of online transactions for multiple things that are not normal for the card. I had a card declined during Amazon’s prime sale last year because it was odd for me to be making multiple purchases from Amazon over a short window of time.

As said above make sure everything is current with the card and that you don’t have a transaction limit for online shopping or anything that would prevent it.

Use an Associates Code & SAVE 5% - 10% on your purchase. Just click on the associates banner to save, or enter the associates code at checkout on your next purchase. If you choose to use my code I want to personally say "Thank You" for using it. 
 
 
#4
Oprah (IE)
Superclocked Member
  • Total Posts : 135
  • Reward points : 0
  • Joined: 2009/10/22 15:06:11
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/28 13:08:16 (permalink)
Thanks for the suggestions.  Unfortunately, None of them worked and EVGA's site doesn't have a Paypal option, or I would have used that first.
I have spent since Sunday 6/24 working on this with sales/support.  I have called my bank and verified my address on my account and on my EVGA account.
 
6/24 Called EVGA - They said my Zip code was wrong.  Checked my zip code and called back.  EVGA says call tomorrow when office is open.
6/25 Called EVGA - Said Zip code was wrong again, so I called bank and confirmed address.  Called EVGA back, they say try again tomorrow.
6/26 Called EVGA - Same procedure, EVGA accounting is looking in to the issue.
6/27 Called EVGA - Same procedure, EVGA says try calling payment processor, Cybersource, who refused to answer my questions because I wasn't the merchant.  EVGA said they would have IT check on it and to call back Friday 6/28.
 
Will update tomorrow.

Gateway Essential 500 '98


Rewards Program Code: VPJ-DJ6-0QI3
#5
Oprah (IE)
Superclocked Member
  • Total Posts : 135
  • Reward points : 0
  • Joined: 2009/10/22 15:06:11
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/28 14:05:53 (permalink) ☄ Helpfulby Cool GTX 2020/02/28 20:45:00
I GOT IT! 
I looked through my bank statements and even though my credit card had the correct zip code, my debit card had the wrong zip code.
The accounts are both through the same bank and share the same login online, but apparently had separate addresses.  I never had a problem purchasing online with it before.

Gateway Essential 500 '98


Rewards Program Code: VPJ-DJ6-0QI3
#6
PCPanamaCrew
New Member
  • Total Posts : 3
  • Reward points : 0
  • Joined: 2017/02/19 17:44:36
  • Location: Panama City, Panamá
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/28 15:17:23 (permalink)
EVGATech_ThomasN
Oprah (IE)
I GOT IT! 
I looked through my bank statements and even though my credit card had the correct zip code, my debit card had the wrong zip code.
The accounts are both through the same bank and share the same login online, but apparently had separate addresses.  I never had a problem purchasing online with it before.


Glad to hear you got it resolved. I'm sorry that it took this long. We have a processor who has a strict fraud detection system. Error Code 203 is with our AVS or Address Verification System so if one things off you're most likely to receive those errors! Once again, glad to hear that you've made your order! Enjoy it! 


hi what about Credit card transaction failure. Please try again later on. (Error 481) : Other: credit card transaction failure. i have this problem right now. i pay before and never got this problem.

My Youtube Channel: youtube.com/c/PCPanamaCrew
#7
_JeffP
EVGA Alumni
  • Total Posts : 652
  • Reward points : 0
  • Joined: 2017/02/20 09:03:47
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/29 23:28:45 (permalink)
Unfortunately that error isn't an error code our processor lists, I looked a little more and it seems like you were able to purchase today. For faster responses please call or email us. 

Everything is security. 
#8
EVGATech_GabrielT
EVGA Tech Support
  • Total Posts : 1104
  • Reward points : 0
  • Joined: 2012/02/22 09:59:37
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/06/29 23:47:04 (permalink)
Unfortunately as Jeff stated, The error is not on our list and is a general broad error to cover different types of failures for the transaction.
#9
bobdude11
New Member
  • Total Posts : 45
  • Reward points : 0
  • Joined: 2007/05/15 14:07:16
  • Location: Wylie, Texas
  • Status: offline
  • Ribbons : 3
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/07/03 15:38:30 (permalink)
Yes. Every time with multiple cards. I am unable to purchase RMA or EAR.
#10
EVGATech_GabrielT
EVGA Tech Support
  • Total Posts : 1104
  • Reward points : 0
  • Joined: 2012/02/22 09:59:37
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/07/03 23:05:17 (permalink)
Dear bobdude11,
 
I can confirm that your transactions from yesterday and today for both the EAR and EXT Warranty was completed at this time. Please email support if you have any other questions or concerns in order to support you further. 
#11
klatoo
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2017/11/02 02:27:32
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/07/04 20:50:30 (permalink)
I have the same issue as well. I’ve done every conceivable concoction of address manipulation that I can think of and I get the 481 error. Capital letters, punctuation, etc and it’s declined. Does my name and address have to match what my bank has AND my EVGA profile? In the EVGA profile you spell out the state, Tennessee in my case, yet no bank spells out the name of the state on your statement account.

I’m flustered
#12
_JeffP
EVGA Alumni
  • Total Posts : 652
  • Reward points : 0
  • Joined: 2017/02/20 09:03:47
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/07/07 04:51:13 (permalink)
Hello,
 
We received updated information over the last week regarding this error message; The 481 error is unfortunately one that you will not be able to workaround, our payment processor has determined that they are unable to process payments from your account. 

Everything is security. 
#13
Oprah (IE)
Superclocked Member
  • Total Posts : 135
  • Reward points : 0
  • Joined: 2009/10/22 15:06:11
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/07/11 11:09:24 (permalink)
I went to pay for my step-up today and was receiving error 203 again.
 
After trying many times to get the payment to go through, I figured out that I had to change how I was writing my address from Road to Rd and PA to Pennsylvania.  It makes no sense to have to change some fields from abbreviations and others to abbreviations.
 
EVGA, I would highly recommend changing your payment processor away from Cybersource.  They are complete garbage.  Just imagine how many people give up without contacting support or coming on the forums.  The EVGA techs don't have the resources to help us either.  I have never had so much trouble making a payment.
 
The only reason I purchase from EVGA is for the step-up program and after this ordeal I will definitely re-evaluate the program's worth.
post edited by Oprah (IE) - 2018/07/11 11:10:31

Gateway Essential 500 '98


Rewards Program Code: VPJ-DJ6-0QI3
#14
jzmijewski
New Member
  • Total Posts : 38
  • Reward points : 0
  • Joined: 2004/12/04 17:47:15
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/08/09 09:38:17 (permalink)
wont take discover
wont take my visa debit card
wont take me other visa
 
options?????
#15
jzmijewski
New Member
  • Total Posts : 38
  • Reward points : 0
  • Joined: 2004/12/04 17:47:15
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/08/09 10:12:00 (permalink)
Went back to debit card keyed in infor on top of one of me checks     long zip code    made it go through
#16
jzmijewski
New Member
  • Total Posts : 38
  • Reward points : 0
  • Joined: 2004/12/04 17:47:15
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/08/09 10:14:54 (permalink)
They called me. guess your credit processor tripped there security I told them to ok it.
 
[Have you tried to contact your bank to make sure they are not blocking your transaction with fraud protection? ]
#17
Cool GTX
EVGA Forum Moderator
  • Total Posts : 31001
  • Reward points : 0
  • Joined: 2010/12/12 14:22:25
  • Location: Folding for the Greater Good
  • Status: offline
  • Ribbons : 122
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/08/10 07:10:08 (permalink)
I've preemptively called my CC to tell them about a pending online purchase before ... just to make sure it goes through
 
The Address on your CC must match to the letter with your shipping address
 
I had abbreviated my address street "Road" once as "Rd" ..... dumb pumpkins ... flagged the sale
 
Also add any secondary shipping addresses to your CC account ---> like work, if they allow deliveries of employee personal stuff

Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

I am a Volunteer Moderator - not an EVGA employee

https://foldingathome.org -->become a citizen scientist and contribute your compute power to help fight global health threats

RTX Project EVGA X99 FTWK Nibbler EVGA X99 Classified EVGA 3080Ti FTW3 Ultra


#18
HaywireHaywood
SSC Member
  • Total Posts : 860
  • Reward points : 0
  • Joined: 2018/05/13 10:32:58
  • Status: offline
  • Ribbons : 2
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/08/10 11:10:42 (permalink)
I had this also happen.  Call your credit card company.  It's a fraud prevention thing.  You confirm that it's legit and they'll approve the transaction.
 
Ian


Heatware Affiliate code: QLF0RY1CK9
#19
niveoux
New Member
  • Total Posts : 10
  • Reward points : 0
  • Joined: 2017/03/17 18:37:08
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/08/29 13:29:55 (permalink)
I'm having this issue today with MasterCard and Visa, for Cross-Ship RMA.  First the 203, which I had to allow both banks accept. Then the 481 on either card, which both institutions have now mentioned your processor is possibly having an issue with the postal code (Canada). First the transaction is accepted, then reversed by your payment processor. Capital One called EVGA while I was on the line, and I was told it would be escalated to a manager, and I've neither seen a support email or had anyone return my call.
 
In this day and age processing a credit card should be easy as pie, let alone no-one being able to inform you of what exactly is the problem.
 
Interesting from CyberSource.
 
481
Transaction declined based on your payment settings for the profile.
Possible action: review the risk score settings for the profile.
 
I'd love to know what criteria you have for setting myself and others as high risk. I have a high credit score, zero debt, and make multiple online purchases a day.
post edited by niveoux - 2018/08/29 14:06:14
#20
whwidjaja
New Member
  • Total Posts : 8
  • Reward points : 0
  • Joined: 2017/08/25 17:30:51
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/09/18 18:37:48 (permalink)
Hello, I am also having problem with Credit Card (Error 203) payment for Cross-Ship RMA and I am also from Canada. My banks have also confirmed that they have allowed the transaction. Any suggestion? Thanks.
#21
CSM1O1
New Member
  • Total Posts : 45
  • Reward points : 0
  • Joined: 2012/12/16 00:25:14
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/10/21 21:13:58 (permalink)
same issue is happened to a friend of mine. today. the 481 error. he has dropped a mail to sales. this is in turn preventing me getting the card i want as i'm trying to get the card from the US store. no on line store has it. (RTX 2070 gaming black edition)
#22
CSM1O1
New Member
  • Total Posts : 45
  • Reward points : 0
  • Joined: 2012/12/16 00:25:14
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/10/23 05:39:56 (permalink)
right my friend was able to successfully complete the transaction via paypal. so i suggest that to be taken as a solution/workaround until EVGA fix this issue with the cybersource. 
#23
bcavnaugh
The Crunchinator
  • Total Posts : 38977
  • Reward points : 0
  • Joined: 2012/09/18 17:31:18
  • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
  • Status: offline
  • Ribbons : 282
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2018/10/23 07:31:28 (permalink)
Some CC have a process that sends an Email to you and all you have to do is click a Yes Button in the Email and the you retry the transaction.
Also they send a Text Message and all you have to do is reply yes back and then retry the transaction.
Sometimes retry the transaction more than once, I had to do it two times on my last order from EVGA using Chase.

Associate Code: 9E88QK5L7811G3H


 
#24
msansom02
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2019/03/16 09:47:31
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2019/04/01 19:33:38 (permalink)
Can't secure a cross ship because constant "Please try again later on. (Error 203)".  Verified by VISA says everything is cleared and OK and it is EVGA's fault. EVGA says it's the verification. Tried 2 separate Visa debit cards and 1 Mastercard Credit card, same Error 203. So frustrating! 
#25
_JeffP
EVGA Alumni
  • Total Posts : 652
  • Reward points : 0
  • Joined: 2017/02/20 09:03:47
  • Status: offline
  • Ribbons : 1
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2019/04/01 19:54:21 (permalink)
 
Error 203 means that the bank is declining the transaction and not providing further information. This could be related to an address miss-match or name miss-match, every character on your EVGA account and at the issuing bank needs to match 1 for 1. Please double check this information and contact us directly if it does not work still. 

Everything is security. 
#26
msansom02
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2019/03/16 09:47:31
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2019/04/02 15:13:11 (permalink)
So I had to figure this out myself, and was logging back in to update how I got past the 'Error 203' message when I saw your post @EVGATech_JeffP . Yesterday I had a pretty unsatisfactory 'support chat session' where none of this info was given to me, but the blame kept being put on my bank. Even though every character of the payment info I entered matched my banks records, it turns out that it's then using information from my EVGA member profile and comparing that to the banks records. This is a huge flaw. Why have a payment form ask me my name, address, phone number, if you're then just going to go pull that info from my member profile?? The video card belongs to my kid. The EVGA registration info was all in his name and his email. But little kids don't have credit cards do they, so when I entered MY payment info, your system just ignored the correct info I input into the payment screen and instead compared the credit card info to the EVGA member profile. That's just ASININE. So after going into my sons EVGA member profile and changing the name to my name and changing the address to DR instead of DRIVE, lo and behold it finally worked.
 
Again, to be clear, this is an EVGA merchant system created issue. This is on you guys, not the bank. And some final advice. If it is critical that the info on the payment screen match the info on the EVGA member profile and the info at the bank then for God's sake STATE THAT ON THE PAYMENT FORM! 
post edited by msansom02 - 2019/04/02 15:17:20
#27
hanabih
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2018/12/01 11:19:45
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2019/06/10 19:48:13 (permalink)
msansom02
So I had to figure this out myself, and was logging back in to update how I got past the 'Error 203' message when I saw your post @EVGATech_JeffP . Yesterday I had a pretty unsatisfactory 'support chat session' where none of this info was given to me, but the blame kept being put on my bank. Even though every character of the payment info I entered matched my banks records, it turns out that it's then using information from my EVGA member profile and comparing that to the banks records. This is a huge flaw. Why have a payment form ask me my name, address, phone number, if you're then just going to go pull that info from my member profile?? The video card belongs to my kid. The EVGA registration info was all in his name and his email. But little kids don't have credit cards do they, so when I entered MY payment info, your system just ignored the correct info I input into the payment screen and instead compared the credit card info to the EVGA member profile. That's just ASININE. So after going into my sons EVGA member profile and changing the name to my name and changing the address to DR instead of DRIVE, lo and behold it finally worked.
 
Again, to be clear, this is an EVGA merchant system created issue. This is on you guys, not the bank. And some final advice. If it is critical that the info on the payment screen match the info on the EVGA member profile and the info at the bank then for God's sake STATE THAT ON THE PAYMENT FORM! 


This. 
Unnecessarily complicated. 
Not the only retailer that sells triple digit worth of product but never faced this kind of scrutiny from the banks or the retailers related to online purchases.
PLEASE FIX!
post edited by hanabih - 2019/06/10 20:14:12
#28
bcavnaugh
The Crunchinator
  • Total Posts : 38977
  • Reward points : 0
  • Joined: 2012/09/18 17:31:18
  • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
  • Status: offline
  • Ribbons : 282
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2019/06/10 21:38:41 (permalink)
Welcome to the Forum hanabih
That was back in April

Associate Code: 9E88QK5L7811G3H


 
#29
hanabih
New Member
  • Total Posts : 2
  • Reward points : 0
  • Joined: 2018/12/01 11:19:45
  • Status: offline
  • Ribbons : 0
Re: Credit Card Failure Credit card transaction failure. Please try again later on. (Error 2019/06/10 21:46:16 (permalink)
Thanks for the welcome.
 
This happened to me 3 hours ago. After trying two different credit cards (Visa and Mastercard). 
First the banks stopped the transaction and then the Evga system blocks the cards for 24 hours or so (according to the after hours tech support). 
#30
Page: 12 > Showing page 1 of 2
Jump to:
  • Back to Mobile