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Brand new Z20 keyboard faulty space bar

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Ryanz27
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Thursday, July 14, 2022 2:14 PM (permalink)
I just opened the box of my brand new Z20 keyboard and immediately noticed the space bar doesn’t click like all of the rest of the keys do. I hooked it up.. and it appears to still work. But it bothers me I don’t have the “clicky” sound since that’s the reason I got this keyboard with the clicky keys. If I lift up on the space bar and then press down again, it clicks. So it seems as though whatever internal spring mechanism is too weak or faulty and can’t lift up the space bar enough. I’m worried that since it’s doing this already when it’s brand new, overtime I will just get weaker and weaker. Is it worth the hassle or doing an RMA?
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    Epsolike
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    Re: Brand new Z20 keyboard faulty space bar Friday, July 15, 2022 2:53 PM (permalink)
    Ryanz27
    I just opened the box of my brand new Z20 keyboard and immediately noticed the space bar doesn’t click like all of the rest of the keys do. I hooked it up.. and it appears to still work. But it bothers me I don’t have the “clicky” sound since that’s the reason I got this keyboard with the clicky keys. If I lift up on the space bar and then press down again, it clicks. So it seems as though whatever internal spring mechanism is too weak or faulty and can’t lift up the space bar enough. I’m worried that since it’s doing this already when it’s brand new, overtime I will just get weaker and weaker. Is it worth the hassle or doing an RMA?

    You can safely take the keycap off and look below to see if perhaps some manufacturing remains are the reason for the unsmooth downpress, remove them and seat it back. You will likely be able to spot visually what is the problem and can put the keycap back in either case.

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    XrayMan
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    Re: Brand new Z20 keyboard faulty space bar Saturday, August 13, 2022 6:29 AM (permalink)
     
    Moved to the Warranty section.

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    XrayMan
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    Re: Brand new Z20 keyboard faulty space bar Saturday, August 13, 2022 6:31 AM (permalink)
     
    I would RMA the keyboard if it doesn't work right.

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