hsj0194
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Thursday, December 10, 2015 3:49 PM
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I get this message when trying to register my new gtx 980ti sc+ acx2.0+
i has serial number and invoice
my graphics card is not good state
coil noise and 3dmark black screen
+can i more payment and get the upgrade card?
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EVGA_Gabriel.S
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:00 PM
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Hi, Please send us an email to support@evga.com with a copy of your serial number and invoice so we can assist you with the registration of your product. -Gabe
post edited by EVGATech_GabrielS - Thursday, December 10, 2015 4:01 PM
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hsj0194
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:19 PM
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EVGATech_Gabriel.S
Hi,
Please send us an email to with a copy of your serial number and invoice so we can assist you with the registration of your product.
-Gabe
i'll sent my invoice and serial i has a one more Question if my product go to rma and change the product(ex: my product dead and evga change my product and sen to me) product serial is change right? then my warrenty is gone?
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the_Scarlet_one
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:22 PM
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Evga registers the new product number for you, which is why it may show as already registered.
You original warranty continues where your original card was at when you purchased before the rma. You will maintain your original warranty basically.
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hsj0194
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:23 PM
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Scarlet-Tech
Evga registers the new product number for you, which is why it may show as already registered.
You original warranty continues where your original card was at when you purchased before the rma. You will maintain your original warranty basically.
then my product can't registerning?
post edited by hsj0194 - Thursday, December 10, 2015 4:25 PM
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the_Scarlet_one
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:25 PM
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Absolutely. Still check with EVGA to verify the card is registered to you, or go to my products at the top of the page and look at the Serial number registered to your account .
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hsj0194
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:27 PM
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Scarlet-Tech
Absolutely. Still check with EVGA to verify the card is registered to you, or go to my products at the top of the page and look at the Serial number registered to your account .
"This serial number has already been registered" say again and my product category is empty
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the_Scarlet_one
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:29 PM
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hsj0194
"This serial number has already been registered"
say again and my product category is empty
Definitely send them that email and see what they can do for you. Make sure you are using the same email address that you used when you rmaed the card. I have to be careful, because I have two email addresses and usually use the one that isn't attached to an evga account (my main email) when going through an RMA.
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hsj0194
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:32 PM
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Scarlet-Tech
hsj0194
"This serial number has already been registered"
say again and my product category is empty
Definitely send them that email and see what they can do for you. Make sure you are using the same email address that you used when you rmaed the card. I have to be careful, because I have two email addresses and usually use the one that isn't attached to an evga account (my main email) when going through an RMA.
actually, i have only one main e-mail and already sent my serial and invoice this forum account e-mail and my main email same addres evga support e-mail is "support@evga.com" right?
post edited by hsj0194 - Thursday, December 10, 2015 4:33 PM
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the_Scarlet_one
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:36 PM
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Yep, that is it. Make sure you check the junk mail, just in case the reply goes in there. :-)
They usually reply fairly quick, depending on the time of day and work load they have.
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the_Scarlet_one
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:37 PM
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Yep, that is it. Make sure you check the junk mail, just in case the reply goes in there. :-)
They usually reply fairly quick, depending on the time of day and work load they have.
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hsj0194
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:40 PM
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Scarlet-Tech
Yep, that is it. Make sure you check the junk mail, just in case the reply goes in there. :-)
They usually reply fairly quick, depending on the time of day and work load they have.
I understand your team work hard and this day is Thursday very busy day but I'm buy this card the 2015/Jun but card is always down with gaming and black screen with 3dmark full play now i think this card is ready to dead I'm really need help :(
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the_Scarlet_one
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:41 PM
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They'll get you help pretty quick. I only help users on the forum, and can't make the process quicker unfortunately, but they will get you sorted out and get you back to gaming.
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hsj0194
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Re: This serial number has already been registered
Thursday, December 10, 2015 4:43 PM
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Scarlet-Tech
They'll get you help pretty quick. I only help users on the forum, and can't make the process quicker unfortunately, but they will get you sorted out and get you back to gaming.
yep i know your job and know you can't fix my problem but that's okay this day is busy day and me too i can wait and my card working not only game working to my job with "After Effect" :P
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Skater819
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Re: This serial number has already been registered
Saturday, August 13, 2022 6:49 AM
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Morning! I did a mistake in my evga account, I did a product registration on site succesfully,
I removed product from account because I entered a wrong date of bought and now
I show: This serial number of product was registered!!
Please help me with this registration.
I have also bill.
I did't uploud bill yet.
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rjohnson11
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Re: This serial number has already been registered
Saturday, August 13, 2022 7:13 AM
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Skater819
Morning! I did a mistake in my evga account, I did a product registration on site successfully,
I removed product from account because I entered a wrong date of bought and now
I show: This serial number of product was registered!!
Please help me with this registration.
I have also bill.
I did't upload bill yet.
For this problem you will need to contact EVGA customer support
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