Working on a new PC build and for the life of me cannot get any display output. Curious if anyone else with a similar build has ran into this and found a work around?
Build:
mobo: EVGA Z690 DARK K|NGP|N (121-AL-E699-KR)
cpu: Intel i7-13700k (BX8071513700K)
cpu cooler: Noctua NH-D15 (NH-D15 CH.BK)
gpu: RTX 3080 (Not sure model number, GPU is from a Dell Alienware Aurora R11)
ram: 2x32GB Corsair Vengeance (CMK64GX5M2B5200C40)
drive: WD_BLACK SN850X (WDS200T2X0E)
PSU: EVGA Supernova 1200 P2 80+ Platinum (220-P2-1200-X1)
case: fractal design torrent black (FD-C-TOR1A-01)
Primary Display: LG C2 42-inch evo OLED TV (OLED42C2PUA)
Secondary Display: LG UltraGear 4K UHD Nano IPS (27GN950)
Issue:
PC powers on and appears to boot without any issues. No POST Beep codes and no AMI POST Codes on Debug LED. No signal detected on primary or secondary display.
Troubleshooting steps already taken:
1. Updated BIOS to 2.01 using the method "Flashing the BIOS Without a CPU" from the EVGA Z690 DARK K|NGP|N user guide ( BIOS appeared to update then PC rebooted after 4-5 minutes. No change in issue.
2. Rebooted PC with only primary display connected (HDMI) to GPU. No change in issue.
3. Rebooted PC with only secondary display connected (Displayport) to GPU. No change in issue.
4. Downgraded BIOS to 2.00 using the same method as above. BIOS appeared to update then PC rebooted after 4-5 minutes. No change in issue.
5. Re-Updated BIOS to 2.01
6. Checked and re-seated all power cables
7. Installed NVMe drive with Windows 11 installed to see if PC would boot to windows and have display output. Also tried a Windows 11 USB installation media. No change in issue. Tried this after reading a posts from people saying they could not see display output for BIOS but could for Windows.
8. Verified "PCIe Disable Switches" were all set to On. According to the user guide the default position is On (left) and to disable a specific slot move the switch to the right.
9. Switched "BIOS Selector Switch" from BIOS1 to BIOS2 and performed another BIOS update to 2.01. No change in issue.
10. Moved GPU from top PCIe slot to bottom PCIe slot. No change in issue.
11. Removed GPU from PC and tried using a Belkin Multiport USB-C Display Adapter (AVC003btBK) plugged into the mobo usb-c port. An attempt to try and get igpu display output. Tried both primary (HDMI) and secondary displays (Displayport). No change in issue. Had low confidence this would work but was willing to try anything. Interesting side effect of having this display adapter plugged into the mobo usb-c is that the mobo stopped responding to the power on button (case or motherboard power on button). Unplugging the usb-c display adapter resolved this issue...was able to replicate this consistently.
Misc:
Noticed when updating BIOS I would sometimes get a random number on the AMI Post Codes Debug LED after the update completed and the PC automatically rebooted. None of the numbers displayed match any of the AMI POST Codes listed in the user manual. Numbers observed include 0.6, 1.1, 1.2, and 1.5). After powering down the PC and powering it on again the number would not appear again on the POST Debug LED.
LED on mouse lights up when PC is powered on but get no LED on keyboard. Swapped USB ports mouse and keyboard were plugged into but no change. Potential issue with keyboard not being recognized...but difficult to say with no display output.
Next Steps:
At this point I'm assuming the issue is with EVGA's mobo bios firmware. Only other troubleshooting step I can think of trying is to swap mobo with a different OEM's z690. Planning to swap mobo's this weekend and see what happens.
10/24/2022 Update:
Updated to BIOS 2.02. No change in issue.
Removed bottom stick of RAM. No change in issue.
Removed top stick of RAM. No change in issue.
Removed both sticks of RAM. No change in issue (No POST code error, which seems strange).
10/26/2022 Update:
Updated to BIOS 2.03. No change in issue.
post edited by drwx92 - 2022/10/25 23:23:51